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Model:
Shepherd-P1
Subject: Caution for routing optical fiber cable
From:
1st System Business Promotion Section, System
Business Department
Classification:
At machine installation:
Make sure not to curve the optical fiber cable sharply shown below. If you do it, the
fiber cable will be broken.
[2.Installation] [Installing the Cable Bearer (Right)]
If the cable is broken, following errors may occur.
118: Setting up optical fiber cable communication has failed.
119: Setting up channel mapping has failed.
Detail
DO NOT curve the optical fiber cable within 65mm radius.
65mm
T
echnical
Troubleshooting
Mechanical
Paper path
Product Safety
65mm
B
ulletin
Date:
1-Jun-18
Prepared by:
Part information
Electrical
Transmit/receive
Other (
)
PAGE: 1/1
No.:
RJ093001
Y.Kurohashi
Action required
Service manual revision
Retrofit information
Tier 2
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Related Manuals for Ricoh Shepherd-P1
Summary of Contents for Ricoh Shepherd-P1
- Page 1 PAGE: 1/1 Model: Date: No.: RJ093001 Shepherd-P1 1-Jun-18 Subject: Caution for routing optical fiber cable Prepared by: Y.Kurohashi From: 1st System Business Promotion Section, System Business Department Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision...
- Page 2 PAGE: 1/1 Model: Date: No.: Shepherd-P1 10-Sep-18 RJ093002 Subject: Prepared by: Ticking sound from negative pressure valve Y.Kurohashi From: 1st System Business Promotion Section, System Business Department Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision...
- Page 3 PAGE: 1/5 Model: Date: No.: RJ093003 Shepherd-P1 16-Oct-18 Subject: Changed the installation procedure for Prepared by: Y.Kurohashi installing the proximity sensors. From: 1st System Business Promotion Section, System Business Department Classification: Troubleshooting Part information Action required Mechanical Electrical...
- Page 4 PAGE: 2/5 Model: Date: No.: RJ093003 Shepherd-P1 16-Oct-18 Installing the Proximity Sensors Check that the relay cables for assembling sensors are taped at 4 corners of Gantry unit. LR[A], RF[B], LF[C], RF[D]...
- Page 5 Model: Date: No.: RJ093003 Shepherd-P1 16-Oct-18 Remove twelve screws on the right side of the gantry on the right side of the gantry. The six screws [A] are used for installing the proximity sensors in step 3, and the six screws [B] are used for attaching the proximity sensor covers to the proximity sensors in step 5.
- Page 6 PAGE: 4/5 Model: Date: No.: RJ093003 Shepherd-P1 16-Oct-18 Install the two proximity sensors and proximity sensor cover (left) on the left side of the gantry in the same way. Connecting the cable of sensor with relay cable. [A] Adjust the length of the cable by Inserting the excess length of the cable into the hole.
- Page 7 Model: Date: No.: RJ093003 Shepherd-P1 16-Oct-18 6-2. Loosen the following two screws, then adjust the sensor position until all Light level indication lamps turn on. After the adjustment, tighten the screws again. Tighten each screw temporarily at first, then tightening the screws while checking the 5 lamps turning on.
- Page 8 PAGE: 1/2 Model: Date: No.: RJ093004 Shepherd-P1 31-Oct-18 Subject: Release information of the patch for added Prepared by: Y.Kurohashi Fine mode and Super Fine mode From: 1st System Business Promotion Section, System Business Department Troubleshooting Part information Action required...
- Page 9 PAGE: 2/2 Model: Date: No.: RJ093004 Shepherd-P1 31-Oct-18 These modes are useful to reduce banding image like below photo. Note: - If customer needs higher quality print than High Quality mode, use these modes. - Fine mode is Bi-directional print. Super Fine mode is uni-directional print.
- Page 10 PAGE: 1/2 Model: Date: 1 No.: Shepherd-P1 -Nov-18 RJ093005 Subject: [NA model only] Precaution when working Prepared by: Y.Kurohashi near the transformer unit From: 1st System Business Promotion Section, System Business Department Troubleshooting Part information Action required Classification:...
- Page 11 PAGE: 2/2 Model: Date: 1 No.: Shepherd-P1 -Nov-18 RJ093005 Ink may drip from head surface by broken negative pressure in case the power is not supplied long time. ・Do NOT touch the transformer cover because of following reason.
- Page 12 PAGE: 1/2 Model: Date: No.: RJ093006 Shepherd-P1 7-Nov-18 Subject: Unstable ink ejection without clogged Prepared by: Y. Kurohashi nozzles is occurred at 'Print Status' pattern. From: 1st System Business Promotion Section, System Business Department Troubleshooting Part information Action required...
- Page 13 PAGE: 2/2 Model: Date: No.: RJ093006 Shepherd-P1 7-Nov-18...
- Page 14 PAGE: 1/4 Model: Date: No.: RJ093007 Shepherd-P1 16-Nov-18 Subject: Check the main ink tank tube condition Prepared by: Y.Kurohashi From: 1st System Business Promotion Section, System Business Department Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision...
- Page 15 Model: Date: No.: RJ093007 Shepherd-P1 16-Nov-18 Reason: If ink tube is not correct position, the air will be supplied instead of ink or ink is not supplied correctly. The air will be supplied instead of ink when ink surface is below the end of ink supplying tube.
- Page 16 PAGE: 3/4 Model: Date: No.: RJ093007 Shepherd-P1 16-Nov-18 The kink of tube is disturbing Ink end Buzzer fails to function. detection of ink detection Case 4 The end of tube touches the bottom of the bottle because the length of tube is too long. As a result, enough ink may not be supplied.
- Page 17 PAGE: 4/4 Model: Date: No.: RJ093007 Shepherd-P1 16-Nov-18 Ink tube will be covered with stainless steel pipe. Cut-in serial numbers of mass production and new service parts number will be announced later.
- Page 18 PAGE: 1/2 Model: Date: No.: RJ093008 Shepherd-P1 20-Nov-18 Subject: A little image shift in main scan direction are Prepared by: Y. Kurohashi occurred when bi-directional printing. From: 1st System Business Promotion Section, System Business Department Troubleshooting Part information...
- Page 19 PAGE: 2/2 Model: Date: No.: RJ093008 Shepherd-P1 20-Nov-18 Cause Parameter setting of Bi-Dir Offset does not work correctly. Temporary Solution Print the data by uni-directional mode in following setting. 1. Use the print mode of uni-directional printing. Note: Refer Field Service manual [7.
- Page 20 PAGE: 1/1 Model: Date: No.: RJ093009 Shepherd-P1 28-Dec-18 Subject: UV lamps’ emission power is too low, which Prepared by: T.Ejima causes the ink not to cure. From: PP CF/WF Section, CIP Product Quality Management Department, Quality Assurance Center, Quality Management...
- Page 21 PAGE: 1/2 Model: Date: No.: RJ093010 Shepherd-P1 11-Jan-18 Subject: Additional caution when installing the ink Prepared by: Y.Kurohashi supply pump From: 1st System Business Promotion Section, System Business Department Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision...
- Page 22 PAGE: 2/2 Model: Date: No.: RJ093010 Shepherd-P1 11-Jan-18 Insert the opposite side tube after assembled the tube, fitting and pump. If the tube and the fitting are assembled after attached to the printer frame, ink may leak from the connection because it is loose by the elasticity of kinked tube at connecting them.
- Page 23 Tier 2 SYMPTOM When the vacuum fan is working, USB error message is displayed in T7210 in RPL (Ricoh UK Products. Ltd.). Cause The potential difference between PC’s GND(earth potential) and T7210’s GND became extremely high(28.4[V]) when vacuuming in RPL.
- Page 24 RJ093011 Shepherd-P1 18-Jan-19 The same error has also occurred in Ricoh Deutschland so far, and this measure worked, too. So if USB error during vacuuming is reported, it may be caused by the unstable earth potential in the environment where T7210 is installed. So please prepare a wire cable and...
- Page 25 PAGE: 3/3 Model: Date: No.: RJ093011 Shepherd-P1 18-Jan-19...
- Page 26 PAGE: 1/4 Model: Date: No.: RJ093012 Shepherd-P1 5-Apr-19 Subject: Printing disorder issue occurs. Prepared by: T.Ejima From: PP CF/WF Section, CIP Product Quality Management Department, Quality Assurance Center, Quality Management Division Troubleshooting Part information Action required Classification: Mechanical...
- Page 27 PAGE: 2/4 Model: Date: No.: RJ093012 Shepherd-P1 5-Apr-19 PROCEDURE 1. Check the Windows 10 version. Start -> Settings -> System -> About 2. If the version is V1809, avoid using this PC or restore Windows 10 to the previous version.
- Page 28 PAGE: 3/4 Model: Date: No.: RJ093012 Shepherd-P1 5-Apr-19 1) Get the following files and save them into an arbitrary folder. StartWindowsUpdate.bat StopWIndowsUpdate.bat Note: You can download these files from the below server. ftp://10.62.17.218/data/bulletin.dat/copier/2019_addtional/ If you can’t download them, please create them by the following procedure.
- Page 29 PAGE: 4/4 Model: Date: No.: RJ093012 Shepherd-P1 5-Apr-19 * In the same way, you can enable automatic update of Windows 10 by inputting “StartWindowsUpdate”. 4) Reboot the PC.
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