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Summary of Contents for Columbus Polycom VVX 450
- Page 1 Produced by: Jason George Polycom VVX 450 Issue Date: 18/06/20 Service Horizon Handset User Guide Type IP Handset “The UK’s No. 1 Hosted Phone System & UC Solution: Work anywhere and on any device with Horizon from Columbus UK.”...
- Page 2 IT related challenge get in touch with us, we’d be delighted to help you. Find out more about Columbus from our early days until now. Find out what business tech was like in 1994 when we first started.
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Page 3: Table Of Contents
View the Contact Directory ................................12 Listen to Voicemail ....................................12 Enabling Wi-Fi Functionality ............................... 13 Contact Us ....................................16 Columbus UK, Milngavie Enterprise Centre, Glasgow G62 8PH 3 of 16 t: 0333 240 7755 f: 0333 240 2255 e: solutions@columbusuk.com w: www.columbusuk.com... -
Page 4: Introduction
Power over Ethernet (PoE) or via AC power supply. 3. Phone Keys and Hardware The figure below shows the main phone keys and features. Columbus UK, Milngavie Enterprise Centre, Glasgow G62 8PH 4 of 16 t: 0333 240 7755 f: 0333 240 2255 e: solutions@columbusuk.com w: www.columbusuk.com... - Page 5 Message Waiting Flashes red to indicate when you have new messages. Indicator Columbus UK, Milngavie Enterprise Centre, Glasgow G62 8PH 5 of 16 t: 0333 240 7755 f: 0333 240 2255 e: solutions@columbusuk.com w: www.columbusuk.com...
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Page 6: Phone Icons And Status Indicators
However, you can have only one active call in progress with numerous other incoming calls or calls on hold on all phones. Place Calls Do one of the following: Columbus UK, Milngavie Enterprise Centre, Glasgow G62 8PH 6 of 16 t: 0333 240 7755 f: 0333 240 2255 e: solutions@columbusuk.com w: www.columbusuk.com... -
Page 7: Answer An Incoming Call
You can end an active call on your phone at any time. Do one of the following: Columbus UK, Milngavie Enterprise Centre, Glasgow G62 8PH 7 of 16 t: 0333 240 7755 f: 0333 240 2255 e: solutions@columbusuk.com w: www.columbusuk.com... -
Page 8: Transferring Calls
If the transfer type is set to Consultative, select Transfer after speaking with your contact. • Cancel a Transfer Columbus UK, Milngavie Enterprise Centre, Glasgow G62 8PH 8 of 16 t: 0333 240 7755 f: 0333 240 2255 e: solutions@columbusuk.com w: www.columbusuk.com... -
Page 9: Managing Calls
You can reject a call and send the call directly to voicemail. Rejected calls display in the Missed Calls list in your Recent Calls list. Rejecting calls is not available for shared lines. Columbus UK, Milngavie Enterprise Centre, Glasgow G62 8PH 9 of 16... -
Page 10: Call Forwarding
On the Forwarding Type Select screen, select a forwarding type. • Enter a contact's number if enabled, and select Enable. • Columbus UK, Milngavie Enterprise Centre, Glasgow G62 8PH 10 of 16 t: 0333 240 7755 f: 0333 240 2255 e: solutions@columbusuk.com w: www.columbusuk.com... -
Page 11: Audio Conference Calls
When you end a conference call, your connection to the call and all other participants will end During a conference call, select End Call. • Columbus UK, Milngavie Enterprise Centre, Glasgow G62 8PH 11 of 16 t: 0333 240 7755 f: 0333 240 2255 e: solutions@columbusuk.com w: www.columbusuk.com... -
Page 12: Hold A Conference Call
If you have multiple lines on your phone, select the line that has the new message. From the Messages screen, select Connect and follow the prompts to access your • messages. Columbus UK, Milngavie Enterprise Centre, Glasgow G62 8PH 12 of 16 t: 0333 240 7755 f: 0333 240 2255 e: solutions@columbusuk.com w: www.columbusuk.com... -
Page 13: Enabling Wi-Fi Functionality
Entering the Main Menu and navigating down to option 7 “Wi-Fi” Entering the “Wi-Fi” menu option will present the current status, which as default will be “Off” Columbus UK, Milngavie Enterprise Centre, Glasgow G62 8PH 13 of 16 t: 0333 240 7755 f: 0333 240 2255 e: solutions@columbusuk.com w: www.columbusuk.com... - Page 14 It’s important to note that when the device boots up, it will no longer be able to obtain an IP address via the wired connection (Both Wired and Wireless cannot run in parallel). Columbus UK, Milngavie Enterprise Centre, Glasgow G62 8PH 14 of 16...
- Page 15 Wi-Fi network. Once you have finished press the “More” option and then press “Connect”. The device will then join the chosen Wi-Fi network. Columbus UK, Milngavie Enterprise Centre, Glasgow G62 8PH 15 of 16 t: 0333 240 7755 f: 0333 240 2255 e: solutions@columbusuk.com w: www.columbusuk.com...
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Page 16: Contact Us
Contact Us For any queries please contact the Customer Service team on 0333 240 7755 or email customer.service@columbusuk.com. Columbus UK, Milngavie Enterprise Centre, Glasgow G62 8PH 16 of 16 t: 0333 240 7755 f: 0333 240 2255 e: solutions@columbusuk.com w: www.columbusuk.com...
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