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IPTV
USER'S GUIDE

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Do you have a question about the IPTV and is the answer not in the manual?

Questions and answers

farley
April 29, 2025

Cant watch fox on ioad

1 comments:
Mr. Anderson
May 15, 2025

You can't watch Fox on your HotWire IPTV because Fox has been removed in many markets, even for users with a TV Everywhere (TVE) provider.

This answer is automatically generated

John
March 6, 2025

Where is menu on the remote?

1 comments:
Mr. Anderson
May 14, 2025

The MENU button on the HotWire IPTV remote is labeled "MENU" and is used to display the main menu.

This answer is automatically generated

Anna Henry
January 30, 2025

How to go bad one day to watch a program

1 comments:
Mr. Anderson
May 14, 2025

To watch a program on HotWire IPTV:

1. Turn on your TV and Set Top Box (STB) by pressing the STB button, then the Power button on your remote.
2. Press the Guide button to access the TV listings.
3. Use the arrow keys to navigate through the guide (right, left, up, down).
4. Highlight the program you want to watch.
5. Press the OK button to select it and start watching.
6. To return to live TV from a menu or guide, press the EXIT button.
7. To view program details, press the INFO button once or twice.
8. To go back to the previous channel, press the LAST button.

Optional: Use the page +/– or day +/– buttons to move through the guide faster.

This answer is automatically generated

Marc
June 20, 2025

Can I watch television on my laptop using hot wire?Services?

Marc
June 20, 2025

How can I watch TV through my hot wire Services using my laptop? ⁵

Christine Capehart
February 9, 2025

Can the Hotwire IPTV be viewed in Mexico?

William Gaskins
February 4, 2025

I subscribe with a package that includes channel 409 WFTXD, and I want to stream when away. If not can I stream a program recorded on my DVR while away?

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Summary of Contents for HotWire IPTV

  • Page 1 IPTV USER’S GUIDE...
  • Page 2 WELCOME TO HOTWIRE COMMUNICATIONS You have made a great decision in selecting Hotwire as your IPTV provider. When it comes to Fiber Optic Technology, Hotwire is on the forefront. Hotwire will revolutionize your TV experience! Fiber-Optic technology allows you to enjoy a vast variety of live channels with a crystal clear picture quality.
  • Page 3: Table Of Contents

    TABLE OF CONTENTS Remote Controls ……………………………………......……………………………………............Titan ……………………………………............Polaris …………………………......………......Quick Start Guide …………………………........Basic Navigation …………………..........…..…... What to watch …………………………………………………………..…..Menu …………………………………..………………………………..….. Video on Demand ……………………..…………………......…. TV Listings …………………………………………………………………... …………………………………..……………………......Search ………………………………………………………......Menu in Depth …………………………......... Favorites …………………………………………………………….……………… Search ……………………………………………………………………….……...
  • Page 4: Remote Controls

    IPTV features. In addition to controlling your Hotwire Set Top Box (STB), two of our remotes, the black ADB and the silver Titan, have the ability to be programmed to control up to five other electronic devices (such as a DVD and your sound system) with the red all POWER button, if the 5-digit peripheral device codes have been programmed into the remote.
  • Page 5: Adb

    STANDARD ADB REMOTE GUIDE Controls TV functions Used for Set Top Box functions POWER Turns components On/Off DVR LIST PLAYBACK CONTROLS Displays DVR/PVR Menu For use with DVR and VOD functions MENU INFO Displays main menu Displays information about the current program ARROWS Press when you want to select a program or...
  • Page 6: Titan

    TITAN REMOTE GUIDE Power PLAYBACK CONTROLS Turns components on\off For use with DVR and VOD functions DVR List Displays DVR Menu Live View Live TV Guide Menu Display program guide and cycle through favorites list Displays main menu Day Up/Down Page Up/Down Scrolls side-to-side from Scrolls Up/Down through...
  • Page 7: Polaris

    POLARIS REMOTE GUIDE Powers TV on/off Powers Set Top Box on/off Playback Controls For use with DVR and VOD functions DVR List Live Displays DVR Menu View Live TV Menu Controls Menu Scroll through guide & menu Displays main menu Info Displays information about Guide...
  • Page 8: Quick Start Guide

    QUICK START GUIDE This quick start guide will give you a brief description of the many features that Hotwire IPTV has to offer. Basic Navigation 1. Press the TV button and then Power button to turn on your television 2. Press STB button and then the Power button to turn on your Set Top Box.
  • Page 9: Tv Listings

    TV Listings To view your local and HD favorites 1. Press the GUIDE button once to access all of the channels that Hotwire offers. Press GUIDE again to change your tab to your preferred channel lineup. 2. Use the Arrow keys to navigate through channels 3.
  • Page 10 3. The Name box will be bordered in yellow and labeled “Favorites”. Now press OK which will bring up a virtual keyboard. Type in the tab name you want. 4. By using your cursor buttons to scroll through the virtual keyboard you select each individual letter and create any name you wish.
  • Page 11: Search

    5. Your search title should be in the list found. Guide The guide displays a list of TV programs being shown on Hotwire’s IPTV channel lineup. You use the up/down/left/right arrow buttons to maneuver through the guide to watch shows currently being shown or to see what programs will be shown in the future.
  • Page 12: Dvr

    Hotwire has an easy access series recording feature, simply highlight a program in your on-screen program guide and press record twice. Record and control one or two shows at once. Hotwire DVR service gives you TV on your terms. For detailed instructions refer to the DVR section in this manual.
  • Page 13: Settings

    If you also subscribe to our HD service, and you have an HD TV, you will be able to record your favorite programs in HD. No tapes, timers, phone lines or VCR’s required. Just you, your TV and Hotwire’s Set Top Box and remote control.
  • Page 14: Pausing Live Tv

    • Do not place it next to an external heat source like a heater vent • Do connect the power cable of the box into a surge protecting power strip How To Pause Live TV Press the Pause button on the remote to instantly freeze the action. 1. As you watch TV, press Pause to instantly freeze the scene. 2. Press Play button to resume the program. Rewind/Fast Forward Live TV 1.
  • Page 15 RECORD WHILE WATCHING TV 1. Simply press Record on your remote. 2. In about 3-5 seconds the information bar with a red dot on the right side will indicate that you have selected to record the program. TIP: Another way to confirm that you have selected a recording is by pressing the Guide button to see the red dot on the programming grid next to the program title.
  • Page 16: Canceling Recordings

    TIP: You may record two programs at the same time, however, if you are simultaneously watching TV while recording two programs you must be watching one of the channels that is being recorded. In other words, the DVR box cannot handle processing three separate channels simultaneously, only two.
  • Page 17: Viewing Recordings

    Viewing Recordings 1. Press Menu on your remote 2. Select “DVR” on Menu bar 3. Scroll down to “Recordings” 4. Highlight the program title you want to watch 5. Press OK 6. Select “Play Recording” 7. Press OK on your remote • Play Recording —...
  • Page 18: Video On Demand (Vod)

    VOD (VIDEO ON DEMAND) Hotwire Communications offers a wide library of Video On Demand content. The VOD button on your remote takes you to a sub set of menus for expanded programming options. The selections within video on demand programming are both for fee (rental) and free.
  • Page 19: Frequently Asked Questions

    I have a question about using my remote and would rather speak with a customer support person. Hotwire has excellent 24/7 technical support available to answer your questions. Please call 1-800-355-5668. There is no picture on multiple channels. What should I do? •...
  • Page 20: Dvr Questions

    • Reboot Set Top Box – Unplug STB power cord & wait 10 seconds. Plug back in and STB will initialize and reboot. Allow 3 minutes for it to reauthorize. If the above steps do not resolve the issue call customer service My Set Top Box hangs when starting up.
  • Page 21: Closed Captioning

    Does my DVR auto erase recordings to free up space on the hard drive? Yes if you do not lock the recording. Can I erase a partial recording? No. your DVR will only allow you to erase a complete recording. Do Parental controls work with my DVR? Yes.
  • Page 22 HOTWIRE COMMUNICATIONS CUSTOMER SERVICE: 800-355-5668...

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