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How to Troubleshoot Wireless Access (Wi-Fi) on the Qwest® Standard Modem: Actiontec®
M1000 with the Qwest® Wireless Module: Actiontec® W1000
Use this document if:
You want to change one or more of the following settings to troubleshoot your Qwest Standard
Modem: Actiontec M1000 for wireless issues:
1. Reset your modem to factory defaults (Step 1)
2. Reprogram your modem (Step 8)
3. Change your SSID or Network Name (Step 15)
4. Change your Security Key (Step 15)
5. Change the Wireless Channel (Step 22)
This document assumes:
That you have your PPP username and password that was provided by your Internet
Service Provider (ISP).
Your computer is directly connected to the modem using an Ethernet cable.
The Qwest Standard Modem: Actiontec M1000 is powered on.
© 2008 Qwest Communications International Inc.
Internet Service Provider (ISP):
All
Click here
to look up your ISP's contact information.
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Related Manuals for Qwest Actiontec M1000
Summary of Contents for Qwest Actiontec M1000
- Page 1 M1000 with the Qwest® Wireless Module: Actiontec® W1000 Internet Service Provider (ISP): Use this document if: You want to change one or more of the following settings to troubleshoot your Qwest Standard Modem: Actiontec M1000 for wireless issues: 1. Reset your modem to factory defaults (Step 1) 2.
- Page 2 1. First, make sure you have fully installed the Qwest Wireless Module: Actiontec W1000 into the Qwest Standard Modem: Actiontec M1000. If not, click here for installation instructions. 2. Open a web browser, type 192.168.0.1, and press enter. 3. If you have the blue and white screen on the left as shown below, proceed to step 4. If you...
- Page 3 4. Select Utilities from the tabs. 5. Select Restore Default Settings. © 2008 Qwest Communications International Inc.
- Page 4 6. Select Restore Default Settings again. 7. The ‘Thank You’ screen will appear. Proceed to the next step. 8. These are the steps for reprogramming your modem. Select the Advanced Setup tab. © 2008 Qwest Communications International Inc.
- Page 5 9. Select WAN IP Address. 10. When asked if you want to proceed, select Yes. © 2008 Qwest Communications International Inc.
- Page 6 11. Select PPPoE. 12. Place a checkmark next to ‘PPP Auto Connect’ if it is not populated 13. Enter the PPP username and password that was provided to you by your Internet Service Provider (ISP). © 2008 Qwest Communications International Inc.
- Page 7 15. These are the steps for changing your SSID and WEP key. Select the Wireless Setup tab. 16. Select On. 17. The ESSID is how other wireless devices will see this wireless connection; you can change it, or leave it. 18. Select 64-BIT WEP. © 2008 Qwest Communications International Inc.
- Page 8 20. At the bottom of the page you will see a summary or the settings you selected. Review them and select Apply. 21. The ‘Thank You’ screen will appear. Proceed to the next step. © 2008 Qwest Communications International Inc.
- Page 9 22. These are the steps for changing the wireless channel your modem transmits on. Select Wireless Setup. 23. Select Channel. © 2008 Qwest Communications International Inc.
- Page 10 Wireless equipment, like 2.4GHz cordless phones, wireless security cameras, and wireless baby monitors can interfere with your wireless internet. 25. The ‘Thank You’ screen will appear. You can now attempt to connect to the wireless signal being transmitted by your Actiontec. © 2008 Qwest Communications International Inc.
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