TeraBee People Counting L Installation Manual
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TeraBee People Counting L Installation Manual

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Terabee People Counting L 
Installation Guide 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
v1.0
Technical support: ​
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upport@terabee.com 
Sales and commercial support: ​
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erabee-sales@terabee.com 

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Summary of Contents for TeraBee People Counting L

  • Page 1                               Terabee People Counting L  Installation Guide                                       ...
  • Page 2                     cases.    We hope you will enjoy using our People Counting L as much as we have enjoyed                        ...

  • Page 3: Table Of Contents

    ​ 5 . ​ T roubleshooting 18  5.1. Device LED status 18  5.2. In case of device failure 19        Copyright © Terabee 2020  Terabee, 90 Rue Henri Fabre 01630,  St Genis-Pouilly, France (next to CERN)    3 / 19 ...

  • Page 4: Package Contents

    ● Mounting plate x1  ● Concrete screws and wall plug x3  ● Plaster screws and wall plug x3        Copyright © Terabee 2020  Terabee, 90 Rue Henri Fabre 01630,  St Genis-Pouilly, France (next to CERN)    4 / 19 ...

  • Page 5: Prerequisites

                        support@terabee.com​ . We will help you resolve any problems.    Copyright © Terabee 2020  Terabee, 90 Rue Henri Fabre 01630,  St Genis-Pouilly, France (next to CERN)    5 / 19 ...

  • Page 6: Installation

    Drill bit size 8 mm for ​ f alse ceiling​ (Plaster)  Mallet or Hammer  Cross-headed screwdriver  Measuring tape  RJ45 cable (cat 6 or above)  PoE injector (sold separately)      Copyright © Terabee 2020  Terabee, 90 Rue Henri Fabre 01630,  St Genis-Pouilly, France (next to CERN)    6 / 19 ...

  • Page 7: Mounting Instructions

            order to understand all the installation aspects of the People Counting L.    The Terabee People Counting L is installed directly on the ceiling and works in the same              ...
  • Page 8 9. Connect a RJ45 cat6 (or above)  with PoE IEEE 802.3af and proceed  to the configuration      Note: If your IT network doesn’t support PoE connectivity, you may consider PoE injectors for each Terabee People            ...

  • Page 9: Device Configuration

    People Counter ID card x1  Terabee People Counting Setup App    Not included  Smartphone or Computer  3.2.2. Set up using a Smartphone  With your smartphone, connect to the device via the Terabee People Counting Setup          ...
  • Page 10 The URL should be in the following format:  http://terabee-<device_id>.local    Enter the following credentials:  User: people_counting_user  Password: Device ID written on the QR  Code      Copyright © Terabee 2020  Terabee, 90 Rue Henri Fabre 01630,  St Genis-Pouilly, France (next to CERN)    10 / 19 ...
  • Page 11 You will be directed to a summary page  where you can modify all parameters, add  a device name or remove the device from  your list    Copyright © Terabee 2020  Terabee, 90 Rue Henri Fabre 01630,  St Genis-Pouilly, France (next to CERN)    11 / 19 ...
  • Page 12   A green tick indicates that the  configuration process has been correctly  achieved          Copyright © Terabee 2020  Terabee, 90 Rue Henri Fabre 01630,  St Genis-Pouilly, France (next to CERN)    12 / 19 ...

  • Page 13: Set Up Using A Computer

    2. Once on the login page, connect  using the following credentials:  User: people_counting_user  Password: Device ID written on  the QR Code            Copyright © Terabee 2020  Terabee, 90 Rue Henri Fabre 01630,  St Genis-Pouilly, France (next to CERN)    13 / 19 ...
  • Page 14 HH:MM, default value is midnight  00:00)  8. Once you have entered all the  parameters, click on ​ S ubmit  Query        Copyright © Terabee 2020  Terabee, 90 Rue Henri Fabre 01630,  St Genis-Pouilly, France (next to CERN)    14 / 19 ...

  • Page 15: Next Step After Setting Up Your Device

                            Counting ID Card for future reference.      Copyright © Terabee 2020  Terabee, 90 Rue Henri Fabre 01630,  St Genis-Pouilly, France (next to CERN)    15 / 19 ...

  • Page 16: Additional Information

      ​ 4 .​   Additional Information  4.1. ​ I nstallation Height and Wall Clearance  The Terabee People Counting L is designed to be installed on the ceiling. The size of the                ...

  • Page 17: Connectivity Requirements

    ○ 80/443 (HTTP)  ○ ○ 1883/8883 (MQTT)  Inbound: None  ● Domains to whitelist: ​ * .terabee.com  ● 4.3.3. Data traffic  Current estimate is roughly: 20 MiB daily (15 MiB down and 5 MiB up)        Copyright © Terabee 2020 ...

  • Page 18: T Roubleshooting

      ​ 5 . ​ T roubleshooting  5.1. Device LED status  In order to troubleshoot the device, the Terabee People Counting L is equipped with                             two LEDs visible from the outside: ...

  • Page 19: In Case Of Device Failure

    ● What is the Device ID?  ● What is the LED sequence you see on the device?  ● When did the issue started?    Copyright © Terabee 2020  Terabee, 90 Rue Henri Fabre 01630,  St Genis-Pouilly, France (next to CERN)    19 / 19 ...

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