Table of Contents
Summary of Contents for Hussmann SC-21
- Page 1 Store Connect Predictive Analytics System Site Planning & Provisioning Guide I M P O R T A N T Keep in Store for Future Reference SC-21 INSTALLATION P/N 3148885_B July 2021 French P/N 3148886 MANUAL - STORE CONNECT SC-21 SITE INSTALLATOIN...
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Page 2: Safety Before You Begin
• Wiring must be 2 wire with ground and rated for 75°C (176°F). This warning does not mean that Hussmann products will cause cancer or reproductive harm, or is in violation of any product-safety standards or requirements. As clarified by the California State government, Proposition 65 can be considered more of a ‘right to know’... -
Page 3: Safety Statements & Fcc Declaration Of Conformity
Electrostatic Discharge (ESD) Hussmann recommends industry workers use antistatic wrist straps, wrist strap, or ground bracelets when working on electronic devices, which can be damaged by electrostatic discharge. To avoid causing static discharge, do not touch the electronic components on the boards. -
Page 4: Table Of Contents
FIND A LOCATION FOR STORECONNECT HARDWARE INSTALL THE SC-21 CONNECTING THE REFRIGERATION CONTROLLER TO THE SC-21 COMPLETE APPLICATION CONNECTIONS VIA PROVISIONING STORECONNECT INSTALLATION CHECKLIST FREQUENTLY ASKED QUESTIONS CONTACT INFORMATION AND SUPPORT WARRANTY INFORMATION U.S. & Canada 1-800-922-1919 • Mexico 1-800-890-2900 • WWW.HUSSMANN.COM... -
Page 5: Storeconnect Sc-21 Device Overview
Pre-Installation Planning StoreConnect SC-21 device overview The StoreConnect SC-21 is the center of the on-premise StoreConnect hardware. The SC-21 is the data concentrator (aka Hub) for all information being fed to the StoreConnect Analytics cloud. The SC-21 has the following features: •... -
Page 6: Site Information Form
Based on what equipment is needed for a site (determined from the Installation Form, provisioning, and site layout), Hussmann will send all necessary inventory to the qualified installation team or the store itself. Shipping will need to be determined in advance of the installation. The estimate and proposal will determine what equipment will be provided by the StoreConnect and what, if any, equipment/parts will be procured during installation. -
Page 7: Storeconnect Lite
The following shows the typical StoreConnect equipment is typically required for an installation: StoreConnect Lite: • SC-21 Communications Data HUB • AC Power Adapter for SC-21 Communications Data HUB • High-Gain LTE Antennas • Ethernet CAT5/6 Cables – to be built on site due to individual site length requirements •... - Page 8 Figure 2: Top of case showing LTE Antenna SMA connectors The photo below shows the Ethernet and power connections. For any questions, please reference the StoreConnect Handbook or contact your StoreConnect representative. Figure 3: Ethernet and Power connectors U.S. & Canada 1-800-922-1919 • Mexico 1-800-890-2900 • WWW.HUSSMANN.COM...
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Page 9: Recommended Material List
Be aware of where the network switch for the store is located. It may be required that the installation have a Cat5/6 cable run from the SC-21 to the network switch which will also include additional time. -
Page 10: Storeconnect Site Installation
Find a location for StoreConnect hardware If the site is using Cellular LTE for it’s internet connection, it is important to find a location for the SC-21 that has good cellular reception and an AC power outlet nearby. Finding a central location between the refrigeration controllers and the power meters to minimize Cat5 cabling runs will reduce install time. -
Page 11: Connecting The Refrigeration Controller To The
• Identify all Controllers at the site. If there are multiple, they will meet at a shared networking switch. • Run CAT5 cable from Controller / Controller switch to the SC-21, this may require use of a lift to route cabling properly. -
Page 12: Complete Application Connections Via Provisioning
StoreConnect Installation Checklist The following is a standard Verification Test List and steps to complete. • SC-21 Install SC-21 and verify connectivity over LTE with StoreConnect Admin. • Provision SC-21 MAC Address / Serial Number Commit changes Contact StoreConnect networking support staff •... -
Page 13: Frequently Asked Questions
Suggested Corrective Actions Check that the SC-21 has power. Flashing green SC-21 SC-21 connected via should be illuminated on left hand side of SC-21. LAN or VLAN, cannot Communications Power Cycle the SC-21 by remove the power connector. Wait 30 seconds, then reconnect the power connector. -
Page 14: Contact Information And Support
Contact & Support Information For installation support, please contact the Hussmann Project Manager who coordinated the installation or your on-site Hussmann Representative. For all other StoreConnect sales and support inquiries, please contact the Hussmann Service Contact Center: Hussmann Service Contact Center (800) 592-2060 HSM.Service@Hussmann.com... -
Page 15: Warranty Information
Hussmann warrants to the original purchaser the new equipment and all original parts to be free from defects in material and workmanship under normal use and service for a period of 180 days from date of shipment from Hussmann. A new part will be provided without charge, provided the defective part is returned to Hussmann and deemed a true warranty failure. - Page 16 *Hussmann reserves the right to alter or change the terms of its limited warranty at any time without notice. The warranty policy that applies to your purchase shall be the one in effect on the date of product shipment.
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