Troubleshooting Guide - Canon ST-E3-RT-V2 Manual

Troubleshooting Guide

If a problem occurs with the transmitter, first refer to this
Troubleshooting Guide. If this Troubleshooting Guide does not resolve
the problem, contact your dealer or nearest Canon Service Center.
Power does not turn on.
Make sure that the batteries are installed in the correct orientation

(p.12).
Insert the mounting foot into the camera's hot shoe all the way, slide the

lock lever to the right, and secure the transmitter to the camera (p.13).
If the electrical contacts of the transmitter and camera are dirty, clean

the contacts (p.7).
The charge lamp lights when the wireless shooting (receiver) is ready.

The power turns off by itself.
The transmitter's auto power off function has activated. Press the

shutter button halfway, or press the test flash button (p.14).
The receiver unit does not fire.
Check that the receiver unit supports radio transmission wireless flash

shooting.
Set the receiver unit to <'> <x> (p.20).

Set the transmission channels and wireless radio IDs of the sender unit

and receiver unit to the same numbers (p.20).
Check that the receiver unit is within the transmission range of the

sender unit (p.16).
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