Error Messages - Philips RESPIRONICS DreamStation Installation And Operation Manual

Error Messages

If a connection or upload attempt fails, an error message will be displayed on the therapy device
screen indicating the error number.
Number Displayed Text
1-0
Carrier Network
1-1
1-2
1-3
Call Again Later
1-4
2-0
2-1
2-2
Call Again Later
2-3
2-4
2-5
Call Product
3-0
3-1
Check Enore Setup
3-2
Call Again Later
4-0
4-1
Modem Service
4-2
4-3
Note: Philips Respironics proprietary compliance software is developed by Philips
Respironics and is intended for use by physicians and home care providers.
4
Click to Close
Example of an Error Message
Issue
Connection Error
Communication
Support
Configuration
Invalid Device
Configuration
Required
Failed
Meaning
Try removing power from the therapy device
by unplugging the power supply cord's
connector from the power inlet on the side
of the device, wait 10 seconds, then plug the
cord in again. The, try initiating a manual call
by navigating to the My Provider menu on
the therapy device and selecting "Upload."
See the "Making a Call" section of this guide.
If problem persists, contact your provider.
The provider should check the Philips
Respironics proprietary compliance
software for additional information.
Try initiating a manual call by navigating
to the My Provider menu on the therapy
device and selecting "Upload." See the
Internal
"Making a Call" section of this guide. If
problem persists, contact your provider.
Error
The provider should check the Philips
Respironics proprietary compliance
software for additional information.
Try initiating a manual call by navigating
to the My Provider menu on the therapy
device and selecting "Upload." See the
Software
"Making a Call" section of this guide. If
problem persists, contact your provider.
Error
The provider should check the Philips
Respironics proprietary compliance
software for additional information.
Contact your provider. The provider should
check the Philips Respironics proprietary
compliance software for additional
Error
information.
Action