Chapter -6: Troubleshooting - Sharp SJ-SC21NEXI2-EU User Manual

CHAPTER -6: TROUBLESHOOTING

Your Freezer is equipped with a built in fault detection system, which is able to give you guidance should your freezer
not operate as expected. In the event of an error code will be displayed on the control panel. The most common error
codes are shown below. If your freezer displays a code not shown below contact the Sharp help-desk.
ERROR TYPE
Sr
Sr – Set
value Blink
"Freezer comp.
on the
Not Cold enough"
freezer set
value screen
[--] is
displayed on "Low voltage
the freezer
set value.
Check Warnings;
If your freezer is not operating;
• Is there a power failure?
• Is the plug connected to the socket correctly?
• Is the fuse of the socket to which the plug is connected or the main fuse blown?
• Is there any failure at the socket? To check this, plug your refrigerator into a known working socket.
If your freezer is not cooling enough;
• Is the temperature adjustment right?
• Is the door of your freezer opened frequently and left open for a long while?
• Is the door of freezer closed properly?
• Did you put a dish or food on your freezer so that it contacts the rear wall of your freezer so as to prevent the
air circulation?
• Is your freezer filled excessively?
• Is there adequate distance between your freezer and the rear and side walls?
• Is the ambient temperature within the range of values specified in the operating manual?
If the food in your freezer is over cooled
• Is the temperature adjustment right?
• Are there many food recently put inside the freezer?
If your freezer is operating too loudly;
To maintain the set cooling level, compressor may be activated from time to time. Noises from your freezer at this time
are normal and due to its function. When the required cooling level is reached, noises will be decreased automatically.
If the noises persist;
• Is your appliance stable? Are the legs adjusted?
• Is there anything behind your freezer?
• Are the shelves or dishes on the shelves vibrating? Re-place the shelves and/or dishes if this is the case.
• Are the items placed on your freezer vibrating?
Normal Noises;
Cracking (Ice cracking) Noise:
• During automatic defrosting.
• When the appliance is cooled or warmed (due to expansion of appliance material).
Short cracking: Heard when the thermostat switches the compressor on/off.
Compressor noise (Normal motor noise): This noise means that the compressor operates normally Compressor
may cause more noise for a short time when it is activated.
Bubbling noise and splash: This noise is caused by the flow of the refrigerant in the tubes of the system.
Water flow noise: Normal flow noise of water flowing to the evaporation container during defrosting. This noise
can be heard during defrosting.
Air Blowing Noise (Normal fan noise): This noise can be heard in No-Frost freezer during normal operation of
the system due to the circulation of air.
MEANING
Some parts have stopped
"Failure
working or there is a failure
Warning"
in the cooling process
This warning appears if
there has been a power
failure for a long period
and when the freezer is
operated for the first time.
When the power supply
goes lower than 170 V,
Warning" the appliance goes into a
WHY
steady position.
EN -10-
WHAT TO DO
Contact the Sharp help desk as soon as
possible.
- If your frozen food is thawed, consume
them as soon as possible and do not
freeze them again since there is a risk
of putrefaction.
- Temporarily increase the freezer
temperature setting to the desired level
or switch the appliance to fast freezing
mode.
- Do not place food in the product before
the problem is eliminated.
This feature prevents the compressor
from getting damaged due to low voltage.
Freezer will start operating automatically
when the voltage restores to the required
level.