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IdeaCentre AIO 5
User Guide

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Summary of Contents for Lenovo IdeaCentre AIO 5 24ALC6

  • Page 1 IdeaCentre AIO 5 User Guide...
  • Page 2 • Setup Guide First Edition (May 2021) © Copyright Lenovo 2021. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-...
  • Page 3: Table Of Contents

    Night light ....Call Lenovo ....Set the power plan .
  • Page 4 IdeaCentre AIO 5 User Guide...
  • Page 5: About This Documentation

    As a result, some information in this documentation might become outdated. Refer to Microsoft resources for the latest information. • This guide applies to the Lenovo product models listed below. Illustrations in this guide may look slightly different from your product model.
  • Page 6 IdeaCentre AIO 5 User Guide...
  • Page 7: Chapter 1. Meet Your Computer

    Show the charging status of a phone that supports wireless charging. • Blinking white: The phone is being charged. • Solid white: The phone is fully charged. • Blinking amber: Charging error occurs. • Off: No phone is detected. © Copyright Lenovo 2021...
  • Page 8 Note: For some phones, the indicator might still blink white when the phone is fully charged. Related topics • “USB specifications” on page 7. IdeaCentre AIO 5 User Guide...
  • Page 9: Rear

    Rear 24–inch models 1. PC/Monitor mode switcher 2. HDMI 1.4 in connector 3. Ethernet connector 4. HDMI 1.4 out connector ® 5. USB 2.0 connector (2) 6. USB-C connector (USB 3.1 Gen 1) 7. 3 in 1 SD card slot 8.
  • Page 10 27–inch models 1. PC/Monitor mode switcher 2. HDMI 1.4 in connector 3. Ethernet connector 4. HDMI 1.4 out connector 5. USB 2.0 connector (2) 6. USB-C connector (USB 3.1 Gen 1) 7. 3 in 1 SD card slot 8. USB 3.1 connector Gen 2 9.
  • Page 11: Bottom

    Bottom 24–inch models 1. Storage drive door* 2. Internal speakers (2) 3. Cable clip * for 24–inch models only Chapter 1 Meet your computer...
  • Page 12: Features And Specifications

    Features and specifications For detailed specifications of your computer, go to https://psref.lenovo.com 1. Right-click the Start button to open the Start context menu. Hardware configuration 2. Click Device Manager. Type the administrator password or provide confirmation if prompted. • AIO 5 24ALC6: 120-watt/135-watt automatic voltage-sensing power supply •...
  • Page 13: Usb Specifications

    – USB-C to DP: 3840 x 2160 pixels, 60 Hz • Connect to USB-C accessories to help expand your • USB-C (3.2 Gen 1) connector computer functionality. To purchase USB-C accessories, go to https://www.lenovo.com/accessories • USB-C (3.2 Gen 2) connector • Thunderbolt 3 connector (USB-C) •...
  • Page 14 IdeaCentre AIO 5 User Guide...
  • Page 15: Chapter 2. Get Started With Your Computer

    Connect your computer to a local network through the Ethernet connector on your computer with an Ethernet cable. Connect to Wi-Fi networks (for selected models) Click the network icon in the Windows notification area, and then select a network for connection. Provide required information, if needed. © Copyright Lenovo 2021...
  • Page 16: Use The Touch Screen (For Selected Models)

    Use the touch screen (for selected models) Note: Some gestures might not be applicable when you use certain apps. Tap once to single click Tap twice quickly to double-click Tap and hold to right-click Slide to scroll through items Zoom in Zoom out IdeaCentre AIO 5 User Guide...
  • Page 17: Connect An External Display

    Swipe from the left to view all open windows Swipe from the right to open the action center Swipe downwards shortly to show title bar Drag Swipe downwards to close the current app Maintenance tips • Turn off the computer before cleaning the touch screen. •...
  • Page 18 IdeaCentre AIO 5 User Guide...
  • Page 19: Chapter 3. Explore Your Computer

    Access Lenovo Vantage Open the Start menu and click Lenovo Vantage. You also can type Lenovo Vantage in the search box. To download the latest version of Lenovo Vantage, go to Microsoft Store and search by the app name.
  • Page 20: Night Light

    , go to https://www.lenovo.com/us/en/blue-light/ Note: Selected Lenovo computers are low blue-light certified. These computers are tested with night light turned on and color temperature set to the default value of 48. To turn on or turn off the night light: •...
  • Page 21: Use The Optical Drive (For Selected Models)

    1. Click the action center icon in the Windows notification area. Enable the Bluetooth feature. 2. Click Add Bluetooth or other device ➙ Bluetooth. 3. Select a Bluetooth device, and then follow the on-screen instructions. Use the optical drive (for selected models) If your computer has an optical drive, read the following information.
  • Page 22: Purchase Accessories

    3. Press the card and remove it from your computer. Store the card safely for future use. Purchase accessories Lenovo has a number of hardware accessories and upgrades to help expand the capabilities of your computer. Options include memory modules, storage devices, network cards, power adapters, keyboards, mice, and more.
  • Page 23: Chapter 4. Troubleshooting, Diagnostics, And Recovery

    3. See Chapter 4 “Troubleshooting, diagnostics, and recovery” on page 17 to resolve the problem you are experiencing, run the diagnostic program, and recover your operating system. 4. If the problem persists, contact Lenovo. See Chapter 6 “Help and support” on page 35. Troubleshooting Use the troubleshooting information to find solutions to problems that have definite symptoms.
  • Page 24: Startup Problems

    Startup problems Problem Solution • Ensure that the power cord is correctly connected to the rear of the computer and to a working electrical outlet. • If the computer has a secondary power switch on the rear of the The computer does not start up when you computer, ensure that it is switched on.
  • Page 25: Screen Problems

    Screen problems Problem Solution • The computer voltage matches the voltage available at the electrical outlet for your country or region. • Press a key to exit the screen saver. • Press the power button to wake the computer from sleep or The screen goes blank while the computer is hibernation mode.
  • Page 26: Audio Problems

    Audio problems Problem Solution • If you are using powered external speakers that have an On/Off control, ensure that: – The On/Off control is set to the On position. – The speaker power cable is connected to a properly grounded, functional ac electrical outlet.
  • Page 27 Problem Solution • Connect the cable from the Ethernet connector to the RJ45 connector of the hub. • Enable the Ethernet LAN feature in UEFI BIOS. • Enable the Ethernet LAN adapter. 1. Go to Control Panel and view by large icons or small icons. 2.
  • Page 28 Problem Solution • Enable the Bluetooth feature in UEFI BIOS. • Enable all Bluetooth devices. 1. Right-click the Start button to open the Start context menu. 2. Click Device Manager. Type the administrator password or provide confirmation if prompted. 3. Expand Bluetooth to display all Bluetooth devices. Right-click each Bluetooth device, and then click Enable device.
  • Page 29: Performance Problems

    Performance problems Problem Solution Note: Depending on the volume of the storage drives and amount of data stored on the storage drives, the disk-defragmentation process might take up to several hours. 1. Close any open programs and windows. 2. Open the Start menu. Excessive fragmented files exist on the 3.
  • Page 30: Storage Drive Problems

    Storage drive problems Problem Solution • Ensure that the signal cables and power cables for all the storage drives are connected correctly. • Ensure that the computer is configured correctly to support the storage drives. Some or all storage drives are missing from –...
  • Page 31: Software Problems

    Recovery This section introduces the recovery information of the Windows 10 operating system. Ensure that you read and follow the on-screen recovery instructions. The data on your computer might be deleted during the recovery process.
  • Page 32: Reset Your Computer

    Reset your computer In the resetting process, you can choose to keep your files or remove them when you reinstall the operating system. Note: The items in the graphical user interface (GUI) might change without notice. 1. Open the Start menu, and then click Settings ➙ Update & Security ➙ Recovery. 2.
  • Page 33: Update The Device Driver

    Download and install the latest driver by one of the following methods: • From Lenovo Vantage: Open Lenovo Vantage to check the available update packages. If the latest UEFI BIOS update package is available, follow the on-screen instructions to download and install the package.
  • Page 34 IdeaCentre AIO 5 User Guide...
  • Page 35: Chapter 5. Cru Replacement

    If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU.
  • Page 36 Removal steps 1. Turn off the computer and remove all connected devices and cables. 2. Place a soft, clean towel or cloth on the desk or surface, Hold the sides of your computer and gently lay it down so that the computer cover is against the surface and the screen is facing up. 3.
  • Page 37 6. Install the storage drive into the bracket. a. Insert the storage drive into the two pins on the right side of the bracket. b. Bend the left side of the bracket to install the other two pins. 7. Install the storage drive and the bracket. 8.
  • Page 38: Computer Cover

    Computer cover Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool. Removal steps 1. Turn off the computer and remove all connected devices and cables. 2.
  • Page 39 4. Remove the hinge cover. 5. Install the hinge cover. Chapter 5 CRU replacement...
  • Page 40 6. Slightly press the hinge cover until it snaps into position. 7. Reconnect the ac power adapter and all disconnected cables to the computer. 8. Position the computer to see the front side of the computer. IdeaCentre AIO 5 User Guide...
  • Page 41: Chapter 6. Help And Support

    Use Lenovo Vantage to: • Configure device settings. • Download and install UEFI BIOS, drivers and firmware updates. • Open the Start menu and click Lenovo Vantage. • Secure you computer from outside threats. • Use Windows Search. • Diagnose hardware problems.
  • Page 42: Call Lenovo

    Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Prepare the following before you contact Lenovo: 1. Record the problem symptoms and details: •...
  • Page 43: Lenovo Customer Support Center

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.
  • Page 44 IdeaCentre AIO 5 User Guide...
  • Page 45: Appendix A. Accessibility And Ergonomic Information

    This chapter provides information about accessibility and ergonomics. Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience.
  • Page 46 keyboard with all the standard keys. You can select keys using the mouse or another pointing device, or you can tap to select the keys if your computer supports multi-touch screen. • High Contrast High Contrast is a feature that heightens the color contrast of some text and images on your screen. As a result, those items are more distinct and easier to identify.
  • Page 47 Your computer provides industry-standard connectors that enable you to connect assistive devices. Documentation in accessible formats Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader.
  • Page 48 Display: Position the display to maintain a comfortable viewing distance of 510 mm to 760 mm (20 inches to 30 inches). Avoid glare or reflections on the display from overhead lighting or outside sources of light. Keep the display screen clean and set the brightness to levels that enable you to see the screen clearly. Press the brightness control keys to adjust display brightness.
  • Page 49: Appendix B. Supplemental Information About The Ubuntu Operating System

    The LLW also is preinstalled on the computer. To access the LLW, go to the following directory: /usr/share/doc/lenovo-doc If you cannot view the LLW either from the Web site or from your computer, contact your local Lenovo office or reseller to obtain a printed version of the LLW.
  • Page 50 IdeaCentre AIO 5 User Guide...
  • Page 51: Appendix C. Compliance Information

    • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment.
  • Page 52 이상의 거리에서 사용할 수 있습니다. Enable or disable the ErP LPS compliance mode Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go https://www.lenovo.com/us/en/compliance/eco-declaration You can enable the ErP LPS compliance mode to reduce the consumption of electricity when the computer is off or in sleep mode.
  • Page 53 • If you select Disabled, press Enter. Then, go to the next step. 4. Press F10 or Fn+F10 to save the changes and exit. When the ErP LPS compliance mode is enabled, you can wake up the computer by doing one of the following: •...
  • Page 54 IdeaCentre AIO 5 User Guide...
  • Page 55: Appendix D. Notices And Trademarks

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 56 Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice.

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