Table of Contents
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Electronic Safe Lock Recovery Tool
Instruction Manual v4.0
The Phoenix Electronic Safe Lock Recovery Tool eliminates the need to drill most keypad
equipped safes in the event of a lock out due to lost combination, lock malfunction or
keypad failure. Simply remove the existing keypad, plug the lock and/or keypad cable into
the Phoenix and select the appropriate opening or diagnostic feature from the on-
screen menu. In minutes the Phoenix will have the safe open with no drilling, no repairs
to the safe and no replacement of the lock.
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Table of Contents
Summary of Contents for Taylor PHOENIX
- Page 1 Simply remove the existing keypad, plug the lock and/or keypad cable into the Phoenix and select the appropriate opening or diagnostic feature from the on- screen menu. In minutes the Phoenix will have the safe open with no drilling, no repairs to the safe and no replacement of the lock.
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Page 2: Table Of Contents
Contents: Datasheet…………………………………………………………. 3 Kit Components………………………………………………. 4 Connecting Locks, Interface Cables & Accessories..……………………………………………………. 5 Important Notes & Recommendations……… 6 Power Up / Power Down……………………………. 7 Charging…………………………………………………………. 7 SmartCharge…………………………………………. 8 Battery & Charging Notes…………………. 8 - 9 System Startup Screen………………………………. 9 Activation / Login PIN…………………………………. 10 Code Entry / PIN Entry………………………………. -
Page 4: Kit Components
Includes Phoenix v4.0 Electronic Safe Lock Recovery Tool Multi-Lock Junction Box Amsec, LaGard, LP, NL, SecuRam, Sentry SF Series, S&G Keypad Interface & Testing Cables: S&G Keypads – RED LaGard, LpLOCK, NL Keypads – BLACK SecuRam SafeLogic Keypads – YELLOW Tag AMSEC ESL-10/20 Keypads –... -
Page 5: Accessories
Clear plug to PHOENIX OUTPUT JACK Other Cables & Accessories BLACK JUMPBOX Cable – o White plug to keypad battery terminals o Clear plug to PHOENIX OUTPUT JACK BLUE LAGARD RESET DONGLE Tag - o Black plug to BAT port on lock case WHITE/BLACK... -
Page 6: Important Notes & Recommendations
Phoenix Never open Phoenix tool or remove cover while the unit is powered up Never connect USB programing cable to the Phoenix will the tool is powered on. Doing so can potentially damage your computer. -
Page 7: Power Up / Power Down
This feature protects the internal battery pack from becoming discharged if the Power Button is activated while the tool is in storage. If this occurs, the Phoenix will display a notification on the next power up in order to alert you of any possible issues while in storage. -
Page 8: Smartcharge
In order to see the benefits of the Smart Charge feature it is important that you remove the charger from the Phoenix in a timely manner once a 100% charge level is reached. The included charger will continue charging the internal battery module tool as long as it remains connected to the Phoenix. -
Page 9: System Startup Screen
30 minutes to an hour of additional runtime when you really need it. • We don’t recommend plugging the charger into the Phoenix while the tool is in use. Some of the capabilities offered by the Phoenix require the machine to take extremely precise readings with very sensitive electronics. -
Page 10: Activation / Login Pin
Product Key and Serial Number to retrieve your Activation Code. Once your activation code has been entered the Phoenix will prompt to choose a 4-digit Login PIN. Your Login PIN code can also be changed at any point from the Settings Menu. -
Page 11: Menu Navigation
Tapping the [PHOENIX] logo in the bottom left corner of the screen will often allow you to directly access the advanced Command Mode interface. The screen is designed for accurate finger touch interaction but an appropriately designed stylus can also be used if you prefe (not included). -
Page 12: E-Lock Quick Reference
Electronic Safe Lock Quick Reference The Phoenix 4.0 allows you to access our popular Electronic Safe Lock Quick Reference right on machine. The quick reference includes high resolution images and detailed information for identifying, programming and drilling many of the most common electronic safe locks. Pages are ordered alphabetically by manufacturer. -
Page 13: Jumpbox E-Lock Power Boost
A genuine JumpBox E-Lock Power Boost module is built into every Phoenix tool. This allows the Phoenix to overcome many common electronic safe lock issues such as stalled bolts, cross-threaded drive nuts, stuck solenoids and damaged cables. -
Page 14: Keypad Tester
Phoenix tool. The side of the cable with a phone style plug is inserted into either the keypad jack on the Junction Box or directly into the top of the Phoenix tool. -
Page 15: Emergency Keypad / Universal Keypad
With electronic locks it’s physically impossible for a human to dial fractional codes By taking the place of the actual keypad, the Phoenix is able to dial “half a number high and low” by sending non-standard keypad values to compensate for faulty components. -
Page 16: Ionic Spiking
3/32” hole in the case, plug in the keypad battery connector and insert a syringe needle. The specifically calibrated IONIC spiking solution included with the Phoenix will work its way across the surface of the circuit board inside the lock case, penetrating down through most factory applied coatings and quickly establish a conductive path the lock’s motor drive circuitry. - Page 17 Disconnect the Junction Box and all cables from the output jack on the Phoenix. Plug the red and black JumpBox cable directly into the output jack on top of the Phoenix. Connect the WHITE/BLUE 9-volt snap terminal from the JumpBox cable into the keypad battery connector.
- Page 18 IONIC solution 3 or 4 minutes to coat the circuit board and start working its magic. During this time the Phoenix will be sending a low level signal into the lock and taking continuous readings to determine when the IONIC solution has successfully reached the motor driver.
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Page 19: Lock Servicing
Selecting the LOCK SERVICING option from the Main Menu will launch the automated e-lock servicing functionality that the Phoenix has become so widely known for. This quickly becomes the “go to” selection for both novice and skilled safe technicians. For the majority of safe jobs, LOCK SERVICING is frankly the place you want to be. -
Page 20: Lock Menu
LOCK MENU The lock information uncovered during the identification process determines the options shown on the Lock Menu. The Phoenix includes literally hundreds of unique diagnostic routines, programming procedures, opening and reset methods. Once the make, model and vintage of the lock has... -
Page 21: Lock Open - Quick Dial
On some locks it is possible for the Phoenix to quickly remove power from lock before the closing cycle which will keep the lock in the “open” or unlocked position. If this option is available then you will see “TAP TO KEEP OPEN”... -
Page 22: Lock Open - Troubleshoot
In many of these cases the lock can be re-used after repair. In-Depth - Lock Repair Process “I understand the Phoenix might get it open but the tool can’t actually repair a lock, right?” In some cases the Phoenix can indeed repair a mechanically defective lock. The best illustration of this physical repair process is a S&G 6120 series lock with a cross-threaded... -
Page 23: Lock Program
Command Mode interface to program in new abilities and along with the lock make and model (software 4.0.5 and above required). Most options will require entering the lock Manager Code. However, the Phoenix will automatically skip this step if the manager code is already known. After each programming process with Phoenix will confirm that the procedure was successful. -
Page 24: Lock Reset
Notes specific to manufacturer/model: • S&G 6120/6123 The Phoenix will completely wipe the memory of the lock and write a new MRC code into memory. If the RESET option is not shown then look for an * or ** after the model type. -
Page 25: Securam Code Recovery
Recovery System. In the future, SecuRam plans to expand the Recovery System capabilities to also include its popular SafeLogic line of electronic safe locks using the Phoenix as a digital interface. SETUP... -
Page 26: Tools Menu
LaGard 3650 SafeGard electronic locks. Set modes, time delay values, code length and more. (see LaGard 3045 Programmer section) Power Supply • Use the Phoenix as a precision adjustable, high current power supply. Output from 0.00 to 12.50 volts with real-time amperage readings (see Power Supply section). Voltmeter •... -
Page 27: Power Supply
TOOLS MENU - POWER SUPPLY The Phoenix includes a digital power supply app that allows you to use the tool to supply a precise voltage level for specific applications. Perhaps you’re working on an alarm panel, mag lock or electronic keypad that uses a... - Page 28 NOTE: This is a new feature that must be used with caution and is included in the Phoenix 4.0 per request to gauge overall interest level. Depending upon feedback Taylor Technologies will begin offering a voltmeter adapter for the ACCESSORY PORT with simple alligator clip connections and integrated reverse polarity protections.
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Page 29: Job Notes
To add a new JOB NOTE from inside the LOCK MENU, click the JOB NOTES icon on the top of the screen. The Phoenix will automatically enter any known information into the JOB NOTES section included lock manufacturer, lock model and any currently known codes. -
Page 30: Settings
• Set a new login PIN. You must first enter the current login PIN. Set Priority • If the Phoenix is unable to fully reset a particular lock in the standard 15 minute time period then it will check your Set Priority setting. The default setting, RESET, tells the Phoenix to continue attempting to reset the lock using more aggressive methods (for example, when your goal is to re-use the lock). -
Page 31: Command Mode Interface
Phoenix and will faithfully execute any orders given to it. If you tell the Phoenix to send 12 volts to a 6 volt Sentry Safe then it do exactly as told and probably fry the lock. You are in complete control here. We encourage experienced owners to explore this interesting new interface option but we also cannot warranty stupidity. -
Page 32: Command Mode Examples
(signal with 5 beeps when completed) Check if a lock is in penalty and if a code is valid ‘lock LG’ [OK] (set the Phoenix to dial LaGard locks) [OK] (check is lock is in penalty mode: 0=NO, 1=YES) ‘pencheck’... -
Page 33: Saving And Replaying Commands
PROGRAM menu for specific locks! With this ability you can actually custom program your Phoenix tool. Command scripts can also be exported and imported to the Phoenix using the Phoenix Commander software (optional) allowing you to share your scripts with other safe technicians. -
Page 34: Adding Your Own Buttons
Command Mode - Adding New PROGRAM Menu Buttons The following applies to Phoenix software version 4.0.5 and above. To create a new command script that also appears as an option in the PROGRAM menu for a particular lock, create a command script as before BUT for the first command use the ‘@’... - Page 35 Software Updates Visit our website to activate your tool and register for email updates to receive email notification of new software updates. The included micro-USB cable is used to download new software to your Phoenix tool. Website: www.taylortechtools.com E-mail: sales@taylortechtools.com...
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