Kenwood KMR-M506DAB Instruction Manual page 48

Troubleshooting
Symptom
"LOADING" appears when
you enter search mode by
pressing .
"NA FILE"
"COPY PRO"
"NO DEVICE"
"NO MUSIC"
"iPod ERROR" • Reconnect the iPod.
• Reset the iPod.
"MEMORY FULL"
"DISCONNECTED"
"CONNECTING" • Connected via USB input terminal: The device is
• Connected via Bluetooth: The Bluetooth is disconnected.
"CHECK APP"
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ENGLISH
Remedy
This unit is still preparing the iPod/iPhone music list. It
may take some time to load, try again later.
Make sure the media (USB) contain supported audio files.
(Page 38)
A copy-protected file is played (USB).
Connect a device (USB/iPod/iPhone), and change the
source to USB or iPod USB again.
Connect a device (USB/iPod/iPhone) that contains
playable audio files.
You have reached the maximum storage limit of your
iPod/iPhone.
USB is disconnected from the head unit. Please make
sure the device is connected properly through USB.
connecting to the head unit. Please wait.
Please check Bluetooth connection and make sure both
the device and unit are paired and connected.
The Spotify application is not connected properly or user
is not login. End the Spotify application and restart. Then,
log in to your Spotify account.
Symptom Remedy
No Bluetooth device is • Search from the Bluetooth device again.
detected. • Reset the unit. (Page 4)
Bluetooth pairing cannot • Make sure you have entered the same PIN code to both
be made. the unit and Bluetooth device.
• Delete pairing information from both the unit and
the Bluetooth device, then perform pairing again.
(Page 18)
Echo or noise is heard during • Adjust the microphone unit's position. (Page 17)
a phone conversation. • Check the [ECHO CANCEL] setting. (Page 19)
Phone sound quality is poor. • Reduce the distance between the unit and the Bluetooth
device.
• Move the car to a place where you can get a better signal
reception.
Voice calling method is not • Use voice calling method in a more quiet environment.
successful. • Reduce the distance from the microphone when you
speak the name.
• Make sure the same voice as the registered voice tag is
used.
Sound is being interrupted or • Reduce the distance between the unit and the Bluetooth
skipped during playback of a audio player.
Bluetooth audio player. • Turn off, then turn on the unit and try to connect again.
• Other Bluetooth devices might be trying to connect to the
unit.
The connected Bluetooth • Check whether the connected Bluetooth audio player
audio player cannot be supports Audio/Video Remote Control Profile (AVRCP).
controlled. (Refer to the instructions of your audio player.)
• Disconnect and connect the Bluetooth player again.
"NOT SUPPORT" The connected phone does not support Voice Recognition
feature or phonebook transfer.