Page 1 of 45 Table of Contents About Our Warranty ............................2 Global (3 Year) Limited Warranty ........................2 Camera Overview ..............................3 Package Contents ..............................4 Installation ................................5 Surface Mounting ............................. 5 Drop Ceiling Mount Adapter Plate Installation ....................7 Cap Installation ..............................
AV COSTAR shall have no obligation or responsibility with respect to any Product that (i) has been modified or altered without AV COSTAR’s written authorization; (ii) has not been used in accordance with applicable documentation; (iii) has been subjected to unusual stress, neglect, misuse, abuse, improper storage, testing or connection;...
IP66 rating. The rugged dome housing is IK-10 rated to withstand the equivalent of 55 kg (120 lbs) of force for vandal-prone applications. AV Costar™ was the first to bring H.264 to the mainstream market and recently developed SNAPstream™ (Smart Noise Adaptation and Processing) technology for reducing bandwidth without impacting image quality.
Page 5 of 45 Installation Surface Mounting 1. Determine a secure location to mount the camera. 2. Use the supplied security L-key, to loosen the four (4) screws which secure the cover. 3. Remove the cover. Do not remove screws from the dome cover. 4.
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Page 6 of 45 8. Re-attach camera to adapter plate (Reverse step 4 and 5) 9. Re-attach cover to camera (Reverse step 2 and 3)
Page 7 of 45 Drop Ceiling Mount Adapter Plate Installation 1. Repeat step 1-5 of Surface Installation (See Pic. 1-3) 2. Use template and cable location to create mounting provisions for the Plate. Use 3/16” drill bits for four mounting holes in Drop Ceiling Panel. 3.
Page 8 of 45 6. Re-install the Drop Ceiling Panel and plug Customer Ethernet cable into female end of Camera Ethernet cable. Cap Installation 1. Repeat step 1-5 of Surface Installation 2. Insert Adapter Plate into the Cap and attach it to the cap, using the 4 screws through 4 “A” holes using enclosed #6-32 screws.
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Page 9 of 45 PIC. 7 5. Assembly (Pic. 7) can be used with wall mount or ceiling mount PIC 8...
Page 10 of 45 PIC. 9 Flush Mount Installation 1. Use template to cut the ceiling plate and create mounting provisions for the Flush Mount Ceiling Panel. PIC. 10 2. Use the supplied security L-key, to loosen the four (4) screws which secure the cover on camera. (See Pic.
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Page 11 of 45 PIC. 11 4. Plug PoE cable (not shown for clarity) 5. Hold all four latches as shown on PIC. 12 6. Insert camera into cutout prepared in step 1 PIC. 12 PIC. 13 PIC. 14...
Page 12 of 45 Pan and Tilt Adjustment 1. Use the supplied security L-key, to loosen the four (4) screws which secure the cover. See Pic. 1. 2. Remove the cover. 3. Adjust the pan and tilt of each camera module to obtain the desired field of view. Do not to press the remote focus motor against the sides of camera module when adjusting the field of view (refer to the image below).
Page 13 of 45 Lens Replacement 1. Use the supplied security L-key, to loosen the four (4) screws which secure the cover. (See Pic. 1). Remove the cover. 2. Manually turn the lens counterclockwise, this may take several turns. 3. Screw the replacement lens clockwise until you feel some resistance and hit a hard stop. 4.
Page 14 of 45 Camera Power Up 1. Connect the camera to a PoE port on 1000Mbps network PoE switch using an Ethernet cable. 2. If the camera is powered by an external power supply 12-48V DC or 24V AC must be supplied. 3.
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Page 15 of 45 Usage of Ethernet cable other than included M/F PoE cable 1. Insert CAT 5E cable into Grommet Installation Tool. 2. If intend to use AC/DC power to power up the camera, insert the wire (not supplied) into grommet. 3.
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Page 16 of 45 Alarm I/O Functions Connect the Alarm In (DI) connector to the alarm input sensor, and then connect the Alarm Out (DO) connector to the alarm output signal. To avoid any damage, please follow the specification of the part as below: Alarm In (Wet Contact) Alarm Out (Wet Contact) 3.5-12 VDC...
2. Press and hold the reset button for more than 5 seconds, then release the reset button. This resets the camera to the factory default, and this resets the network settings to the factory default. 3. The User can also reset the camera to factory default via the camera web interface or the AV Costar Utility.
Camera Discovery, Setup, and Configuration AV Costar™ Utility is recommended for camera discovery and setup. Software can be found on the website of AV Costar™ http://www.avcostar.com/softwares.php. The AV Costar™ Utility can provide multiple discovery options including broadcast and multicast, check the status of a camera, change the camera settings, import and export camera settings via a .csv file, and update...
Page 20 of 45 Camera Discovery 1. Locate and double click the AV Costar™ Utility shortcut on the desktop. 2. When the AV Costar™ Utility is launched, it will automatically search the ConteraIP cameras on the ® network. Also, you can manually search the camera by clicking “Discovery (Multicast)”...
Page 21 of 45 Web Interface Navigation The entire menu is located on the top of the web interface. following camera settings are available on the top of the menu in the web interface, and the user will be directed to the page that they click on the menu. Focus •...
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Page 22 of 45 Motion Detection • • Alarm Handler Digital I/O • • Tamper Detection • Network Failure SD Card • • FTP Upload • SMTP (Simple Mail Transfer Protocol) Notification Network Storage • System • Maintenance • Camera Information Camera Name Firmware Upgrade Download Log...
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Page 23 of 45 1. In the upper left hand corner, there is a Flip button that allows you to rotate images up-side-down (180 degrees) with reorienting the channel order 2. You will be able to see the Channel number when you move the mouse over the image of the channel.
Description Select Channel To control the remote focus via the web interface, double click the camera within the AV Costar Utility or open your preferred web browser and type the camera’s IP address. NOTE: For supporting H.264 streaming on a webpage, the recommended browsers are Internet Explorer and Firefox.
Page 25 of 45 Image Menu Feature Description Select Channel Select desired channel, 1-2. Click Sync All Channels to apply settings to all four channels. Brightness Controls the overall brightness of the camera image and works in conjunction with the exposure controls to maintain the image brightness.
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Page 26 of 45 Auto Enhances the dark areas by adjusting the gamma value. Will not combine long and short exposures into one frame, resulting in better low light performance. Auto Exposure Automatically adjusts illumination and exposure values. Stream Profiles: Balanced Mode: Limits exposure time from Balance Mode 0.1ms to 66ms.
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Page 27 of 45 the least amount of image noise. The trade-off is low noise at the expense of high motion blur. Custom Exposure Mode: Enables manual setting of exposure time between 1 and 500ms. Shorter exposure times reduces motion blur for applications such as monitoring fast moving objects and reading license plates.
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Page 28 of 45 ROI (Regions of ROI (Regions of Interest) is used to select which Interest) areas will be monitored and recorded with higher image quality while using lower image quality for other non-ROI zones in order to save bandwidth and storage.
Page 29 of 45 Video & Audio Menu Feature Description Select channel Select the desired channel to change video settings or select Sync All Channels to change video settings for all four channels at once. Video Compression: H.264 image quality setting for variable bit H.265 / H.264 rate control.
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Page 30 of 45 Resolution The third stream is designed for the live view on web interface, and the only option for Resolution is VGA. Frames Per Seconds Frame rate adjustment for the camera video stream. Quality: Adjusts the compression level for JPEG Low / Mid / High images Video Compression:...
Page 31 of 45 Network Menu Feature Description IP Assignment: DHCP: If checked, the camera will • DHCP attempt to obtain its IP address from the DHCP server available on the network. • IP Address IP Address: Sets the current IP address •...
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Page 32 of 45 QoS Video Sets DSCP value for video traffic. Management DSCP Sets DSCP value for non-video traffic. Enable UPnP Enables Universal Plug and Play function. Select channel Select the desired channel to change RTSP settings Enable RTSP Unicast Enables RTSP Unicast for stream 1 Stream (Main stream), stream 2 (Sub Stream),...
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Page 33 of 45 Configures the time-to-live threshold of the multicast datagram before it is discarded by the router. Enable DDNS Enables DDNS service Host Name Specifies the Host name registered with the DDNS server DDNS Sever Selects one of the pubic DDNS severs from the dropdown menu.
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Page 34 of 45 Install New Certificate Locate Key PEM file and Certificate Key PEM file PEM file and click Upload. Certificate PEM file Click Install New Certificate to upload the Certificate. Enable Enables FTP access to the camera. NOTE: This function is only available when a SD card is installed.
Page 35 of 45 Privacy Mask Menu Feature Description Enable Privacy Mask Creates a privacy mask on the image so the selected areas will not be visible. Select Channel Select the desired channel to add privacy masks. Drag mouse to: Select Mask to add privacy masks or Select Mask Unmask to remove privacy masks.
Page 36 of 45 Event Menu Feature Description Enable motion detection Turn on and off on-camera motion Event > Motion Detection detection. Enable extended motion Enables the extended motion detection detection and motion detection zones with an increase from default 64 to 1024 for enhanced motion detection sensitivity.
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Page 37 of 45 Event > Alarm Handler Alarm Schedule Configures the alarm schedule by holding down the mouse button and clicking the time block to enable the schedule settings on the selected time. A light blue color on the time block indicates that the alarm schedule is enabled, while a light grey color indicates that the alarm schedule is disabled.
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Page 38 of 45 Sensitivity Configures the sensitivity level of Tamper Detection: High, Medium, and Low. Enable Network Failure Enable network failure detection. SD Record Handler Enables and selects a desired trigger Event > SD Card Enable source. The options are Trigger Alarm Detection, Trigger Motion Detection, Trigger Tampering Alarm, Trigger Network Failure, and Manual Record.
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Page 39 of 45 Remote Server Event > FTP Upload Host Address: Specifies the host name Host Address or IP address of the FTP server. Port: Specifies the port number of the Port FTP server. Username: Specifies the login username Username of the FTP server.
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Page 40 of 45 Recipient Setup Network Storage Status: Displays the current status of the connection with the Network Storage Status network storage server. (Status will Network Address display “Not Mounted” or “OK”) Network Address: Specifies the IP Folder Name address of the network storage server.
Records all the status information of the camera in list format. Downloads the log file to the computer as a text file. NOTE: The log file is protected by a password. Please contact with AV Costar technical support team. • Reboot the Reboot the Camera: Reboots the camera.
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Page 42 of 45 Date/Time NTP Server: Synchronizes the date/time • Get Time from information with defined NTP server. After • NTP Server setting up the desired Time zone and NTP • Computer Server, click “Apply NTP Server System Configuration”. NOTE: Please make sure to set up appropriate gateway before configuring the NTP server.
NOTE: If admin password was set but has been lost, it can be erased by AV Costar Utility using the key file. Please contact AV Costar technical support to obtain the key file required to perform this function. Or, if the camera has a reset button, you can also reset it to Factory default to remove the password.
Page 44 of 45 Support Menu Feature Description Support Provides several hyperlinks to get more information on the camera.
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AV Costar. The information in this publication is believed to be accurate in all respects. However, AV Costar cannot assume responsibility for any consequences resulting from the use thereof. The information contained herein is subject to change without notice.
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