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Symptoms
Did you open and close the appliance door frequently or is the appliance
door improperly closed?
Frost or condensation
has formed inside or
Is the installation environment humid?
outside the appliance.
Is the appliance installed on a weak floor or improperly levelled?
Does the rear of the appliance touch the wall?
The appliance is
noisy and generates
abnormal sounds.
Are objects scattered behind the appliance?
Is there an object on top of the appliance?
There are anti condensation pipes fitted to these areas of the appliance
to reduce condensation forming from around the door area.
The side or front of the
appliance is warm.
Is there water leakage around the appliance?
There is water inside
or outside of the
Is there water on the bottom of the appliance?
appliance.
Possible Cause & Solution
• Frost or condensation can form if the outside air penetrates inside the
appliance.
• Condensation can appear on the exterior of the appliance if the installation
area is too humid or on a humid day such as a rainy day. Wipe off any
moisture with a dry cloth.
• Install the appliance on a solid and flat area.
• Adjust the installation position to allow enough clearance around the
appliance.
• Remove the scattered objects from behind the appliance.
• Remove the object on top of the appliance.
• The heat releasing pipe to prevent condensation is installed on the front and
side of the appliance. You may feel it particularly hot right after the appliance
is installed or during the summer. You can be assured that this is not a
problem and is quite normal.
• Check if the water has leaked from a sink or another place.
• Check if the water is from the thawed frozen food or a broken or dropped
container.
EN
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