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Images and screenshots used in this manual may differ from the actual product. Content in this manual may differ from the actual product or software. Trademarks ZTE and the ZTE logos are trademarks of ZTE Corporation. Android is a trademark of Google LLC; ® The Bluetooth word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc.
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Instructional Icons NOTE Additional information, supplementary instruction or tips for the operation of the product. CAUTION Safety information that, if ignored, may cause minor damage to the equipment or service interruption. WARNING Safety information that, if ignored, may cause serious damage to the equipment or danger to personal safety.
Contents Getting Started ............9 Knowing the Keys ............10 Setting Up Your Phone ..........11 Charging the Phone ............. 12 Powering On/Off ............12 Setting Up for the First Time ........13 Knowing the Home Screen ........... 13 View Notifications and the Quick Settings Panel ..14 Personalizing ............
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® Bluetooth ..............25 ® Wi-Fi Direct ..............26 Connecting to a Computer via USB ......27 Sharing Your Mobile Data Connection ....28 Sharing Your Mobile Data Connection through Tethering ..................28 Sharing Your Mobile Data Connection as a Wi-Fi Hotspot ..................
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Opening the Messages Screen ........42 Sending a Message ............. 42 Message Options ............43 Message Settings ............44 Camera ..............45 Recording Videos ............46 Photos ..............47 Viewing your Photos ............ 47 Sharing Pictures and Videos ........47 Retouching Your Pictures ..........
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Software Update ............58 Quick Reference Section ........59 For Your Safety ............63 General Safety ............63 Radio Frequency (RF) Energy ........65 Distractions..............67 Product Handling ............67 Electrical Safety ............73 Radio Frequency Interference ........74 Explosive Environments ..........76 Technical Specifications ........
Knowing the Keys Function Press to turn the screen on or off Press and hold to select Flight mode, Power key restart or power off, and change the Ring / Vibrate / Silent mode. Press or hold to turn the volume up or Volume key down.
Setting Up Your Phone The nano-SIM card can be installed or removed while the phone is turned on. 1. Locate the SIM tray on the right hand side panel. Insert a pin into the small hole at the bottom of the SIM tray. 2.
You should fully charge the battery as soon as possible. WARNING! Use only ZTE-approved chargers and USB cables. The use of unapproved accessories could damage your phone or cause the battery to explode.
Setting Up for the First Time When you first power on your phone after you purchase it or reset it to factory settings, you need to do some settings before using it. Touch the language to select the language you want to use and then touch START.
View Notifications and the Quick Settings Panel Pull down from the top of the screen to view any Notifications. Pull down again to open the quick settings panel: Pull down from the top of the screen Touch the Settings icon as a shortcut to the Settings menu: Settings...
Personalizing Choosing Your Wallpaper You can set the wallpaper for the home screen and the lock screen. 1. Touch and hold on a blank area of the home screen and touch WALLPAPERS. 2. Touch My photos to select an image or directly touch a built-in static wallpaper.
NOTE: If the item is an app icon, you may also drag it to Uninstall and touch OK to uninstall the app. Some preinstalled apps cannot be uninstalled. Using Do Not Disturb Mode You can limit interruptions with Do not disturb mode. This mode silences your phone so that it doesn’t make sounds or vibrate when you don’t want it to.
Knowing the Basics Monitoring the Phone Status The status bar at the top of the home screen provides phone and service status icons on the right side. Below are some of the icons you may see. 3G connected No signal 4G connected Signal strength Mobile data in use...
Managing Notifications Notification Icons The status bar at the top of the home screen provides notification icons on the left. Below are some of the icons you may see. New SMS/MMS USB tethering on New message(s) from Song playing the Gmail™ app Open Wi-Fi network Missed call detected...
the screen or touch the Back key. Using Quick Settings The Quick Settings make it convenient to view or change the most common settings for your phone. Swipe down from the status bar and drag the notification panel downwards to open the Quick Settings panel. To turn on or off settings quickly: 1.
Opening and Switching Apps Open an App 1. Swipe up on the home screen to view apps. 2. Slide up or down on the screen and touch an app to open NOTE: Drag the slider on the right side of the screen to the initial letter of the app you need, or touch the search box at the top to search for apps.
Security Protecting Your Phone with a Screen Lock 1. Swipe up from the home screen and touch Settings > Security & location > Screen lock. 2. Touch Swipe, Pattern, PIN, or Password. Touch Swipe to allow unlocking with a ‘swipe' ...
Protect Your Phone with Screen Pinning You can use the screen pinning feature to keep an app in view, so others cannot switch to other apps or access your personal information. Turn On Screen Pinning 1. Swipe up from the home screen and touch Settings > Security &...
Connecting to Mobile Network Set Access Point Names To connect to the Internet, you can use the default Access Point Names (APN). And if you want to add a new APN, please contact the service provider to get the necessary information.
Connecting to a Wi-Fi Network 1. Swipe up from the home screen and touch Settings > Network & Internet > Wi-Fi. 2. Slide the Wi-Fi switch to the On position to turn it on. 3. Touch a network name to connect to it. 4.
Connecting to Devices ® Bluetooth Bluetooth is a short-range wireless communication technology. Phones or other devices with Bluetooth capabilities can exchange information wirelessly within a distance of about 10 meters (33 feet). The Bluetooth devices must be paired before communication is performed. 1.
bar. The Bluetooth passkey may be fixed for certain devices, such as headsets and hands-free car kits. You can try entering 0000 or 1234 (the most common passkeys), or refer to the documents for that device ® Wi-Fi Direct Wi-Fi Direct allows Wi-Fi devices to share files and data directly by connecting to each other without wireless access points (hotspots).
Connecting to a Computer via USB You can connect your phone to a computer with a USB cable and transfer music, pictures, and other files in both directions. Your phone stores these files in the phone storage or on a removable microSDXC card. USB tethering will be turned off automatically when you use USB to transfer files between your phone and computer.
Sharing Your Mobile Data Connection You can share your phone’s data capabilities through tethering or by activating the Wi-Fi hotspot feature to create a mobile hotspot. Sharing Your Mobile Data Connection through Tethering You can use tethering to share your phone’s Internet connection with a computer or other device that connects to your phone via USB cable or by Bluetooth.
Sharing Your Mobile Data Connection as a Wi-Fi Hotspot You can share your phone’s data connection with other devices by turning your phone into a portable Wi-Fi hotspot. The feature requires data connection on a mobile network and may result in data charges. NOTE: When the portable Wi-Fi hotspot feature is enabled, you cannot use your phone’s Wi-Fi capability to access the...
Phone Calls Placing Calls Place a Call by Dialing 1. From the home screen, touch 2. Touch to open the dialer and enter the phone number or the contact name with the dialpad. Touch to delete incorrect digits. NOTE: As you enter the phone number or the contact name, your phone searches for matching information in your contacts.
Place a Call from a Text Message While viewing a text message, you can call the sender or phone numbers contained in the message. 1. From the home screen, touch 2. Touch the conversation. 3. To call the message sender, touch at the top;...
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NOTE: To silence the ringer before answering the call, press either end of the Volume key. Reject a Call When you receive a phone call, swipe down on the screen to reject the call. You can also swipe to reject the call and select a preset text message or edit one to send to the caller.
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conference call. Touch to put the caller you are speaking to on hold, and switch to the other call that has been put on hold. When you add another party or dial another number you can view your Contacts to select the new number or dial directly using the dial pad.
Contacts You can add contacts on your phone and synchronize them with the contacts in your Google account or other accounts that support contact syncing. You can view and add contact information directly from Phone, Gmail, and message applications. Creating a Contact 1.
has to search for it. The contacts matched will be listed. Importing and Exporting Contacts You can import/export contacts from one account to another, or from/to the phone storage or an installed microSDXC card. This is especially useful when you need to transfer contacts between different devices.
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Touch > Show internal storage if needed to find your vCard file(s). Select an account to copy to if you have synced accounts in your phone. Export Contacts to the microSDXC Card 1. Swipe up from the home screen and touch 2.
Share All Contacts 1. Swipe up from the home screen and touch Touch > Settings > Export > Share all contacts 2. The exported Contacts list will be available shortly via a notification. Pull down from the top of the screen and tap the Share with Notification to share the contact list via Messages, Gmail, Bluetooth or Save to your Google Drive.
Joining Duplicate Contacts As your phone synchronizes with multiple online accounts, you may see duplicate entries for the same contact. You can merge all the separate information of a contact into one entry in the Contacts list. 1. Swipe up from the home screen and touch 2.
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messages from certain numbers. 1. Swipe up from the home screen and touch 2. Touch > Settings > Blocked numbers. 3. Touch Add a number to add any number for call/message blocking. 4. Touch X to remove a number from the Block list...
Gmail Swipe up on the home screen and touch Gmail. Use it to receive and send emails from your Gmail accounts or other accounts, using POP3 or IMAP, or access your Exchange ActiveSync account for your corporate email needs. Setting up the First Email Account 1.
Responding to an Email You can reply to or forward a message that you receive. 1. Open the message you want to reply to or forward from the Inbox. 2. Do the following as you need: To reply to the sender, touch Reply ...
Messages You can use Messages to exchange text messages (SMS) and multimedia messages (MMS). Opening the Messages Screen From the home screen touch The Messages screen opens, where you can create a new message or open an ongoing message thread. ...
to add more recipients. to add GIF’s, stickers, share your location, 4. Touch Contacts, Files and more. 5. Touch the landscape/camera icon to add pictures from your Gallery or take a new picture. 6. Touch to send. NOTES: You can also include email addresses as recipients for a multimedia message.
thread, and the thread will be archived. You can touch > Blocked contacts from the Messages screen to find all blocked numbers. NOTE: You can touch and hold a thread and touch more to select them, and then choose to archive or delete them. Message Settings On the Messages screen, touch >...
NOTE: Zoom in or out by pinching or spreading on the screen. WARNING! Keep a safe distance when using the flash. Do not point the flash towards the eyes of people or animals. Recording Videos 1. From the home screen touch then select Video 2.
Photos Viewing your Photos From the home screen swipe up and select Photos to view all the stored images. Sharing Pictures and Videos 1. View the picture in Photos. 2. Touch and select how you want to share. Retouching Your Pictures Use built in editors to improve your shots.
YT Music Touch the YT Music icon to start the music player. Press Library to see your local music files. YT Music is provided by You Tube so please check their instructions for usage.
Settings From the home screen touch Settings. The Settings app contains most of the tools for customizing and configuring your phone. In some menus, you may need to touch Advanced to get all the options. Network & Internet Wi-Fi Open Settings and touch Network & Internet > Wi-Fi. You can turn Wi-Fi on or off and configure your Wi-Fi connections and Wi-Fi Direct feature.
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can access data but may do so less frequently when Data saver is enabled. You can touch Unrestricted data to allow some apps to always have data connection access, even when Data saver is enabled. NOTE: The data usage is measured by your phone, and your carrier’s data usage accounting may differ.
Connected Devices Open Settings and touch Connected devices > Pair new device, or view and connect to previously paired devices. You can turn Bluetooth on or off and configure your Bluetooth connections. You can also touch Connected devices > Connection preferences >...
Default Apps Open Settings and touch Apps & notifications > Advanced > Default apps to select the default app for voice assistant and input, web browsing, phone calling, messaging, etc. Do Not Disturb Preferences Open Settings and touch Apps & notifications > Notifications >...
Display Open Settings and touch Display to configure the display options, including brightness level, wallpaper, screen sleep time, font/display size, etc. Sound Open Settings > Audio profiles. Select the pre-defined profile or touch General > Edit to change the current profile. Storage Open Settings and touch Storage to view the memory information of the internal phone storage and the...
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manage location services, which help your phone and apps determine your location. Google Play Protect: Google Play Protect regularly checks your apps and phone for harmful behavior and warns you about any detected potential harm. Find My Device: Use Find My Device to locate, lock, or wipe your lost device remotely.
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location-related applications, such as finding your location on Google Maps, you must have location services enabled on your phone. Show passwords: Display passwords as you enter them. Device admin apps: View or deactivate apps you have authorized to be device administrators. ...
Digital Wellbeing & Parental Controls Open Settings and touch Digital Wellbeing & parental controls to get information about how you spend time on your phone, like how often you unlock it and how long you use each app. You can use that information to improve your digital wellbeing.
in to or create accounts on your phone. Touch an account you have added to adjust its settings. Accessibility Open Settings and touch Accessibility to configure accessibility plug-ins and services on your phone, such as using Color inversion or Display size for users with sight problems.
Backup Open Settings and touch System > Backup to manage data backup options. To easily restore or switch phones at any time, you can enable automatic backup to Google Drive of important data. You need to sign in to your Google account to use this feature.
Quick Reference Section Symptom Solution How do I check Menu > Settings > System > About phone > Build the software number version? How do I reset to Menu > Settings > System > Advanced > Reset factory defaults? options > Erase all data How do I Messages >...
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Symptom Solution Menu > Settings > Network & Internet > How do I Mobile Network > Advanced > Access point configure APN’s names Long press on the power key > Flight mode How do I enable Flight mode? How do I clear my Chrome >...
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Symptom Solution The handset The handset is charging in the off state. Press switches off after and hold the power key to switch the handset charging. Confirm the charger lead is properly inserted. I cannot charge You can use any standard USB socket as a the phone charger.
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ERROR MESSAGES Message Solution Check a valid SIM card is inserted. No SIM Card See the Getting Started section. You have set a SIM PIN. Please enter your SIM Enter PIN code PIN code. Contact your Service Provider to get the PUK Enter PUK code code for your SIM card.
For Your Safety General Safety Don’t make or receive phone calls while driving. Never text while driving. Keep your phone at least 5 mm away from your body while making calls. Small parts may cause choking. Your phone can produce a loud sound. To prevent possible hearing damage, do not listen at high volume levels for long periods.
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Turn off when told to on aircraft and at airports. Turn off when near explosive materials or liquids. Don’t use at gas stations. Your phone may produce a bright or flashing light. Don’t dispose of your phone in fire. Avoid extreme temperatures. Avoid contact with liquids.
Radio Frequency (RF) Energy General Statement on RF Energy Your phone contains a transmitter and a receiver. When it is ON, it receives and transmits RF energy. When you communicate with your phone, the system handling your call controls the power level at which your phone transmits. Specific Absorption Rate (SAR) Your mobile device is a radio transmitter and receiver.
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communicate with the network. * The tests are carried out in accordance with EN 50360, EN 50566, EN 62479, EN 62311: 2008, EN 62209-1 and EN 62209-2. ** Please see body worn operation. Body Worn Operation Important safety information regarding radio frequency radiation (RF) exposure: To ensure compliance with RF exposure guidelines the phone must be used with a minimum of 5 mm separation...
free’ devices to keep mobile phones away from the head and body. Further information on this subject can be obtained from the WHO home page http://www.who.int/peh-emf (WHO Fact sheet 193: June 2000). Distractions Driving Full attention must be given to driving at all times in order to reduce the risk of an accident.
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You must always switch off your phone wherever the use of a phone is prohibited. Use of your phone is subject to safety measures designed to protect users and their environment. Always treat your phone and its accessories with care and keep them in a clean place.
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Do not carry your phone in your back pocket as it could break when you sit down. Battery Safety Using ZTE-unapproved or incompatible battery or charger may damage your device, shorten its lifespan or cause a fire, explosion or other hazards.
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If the battery is damaged or shows signs of swelling or leakage, please stop use immediately and contact ZTE or ZTE authorized service provider for replacement. There is a risk of explosion if the wrong battery model is replaced.
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Electrostatic Discharge (ESD) Do not touch the metallic connectors of the nano-SIM card and the microSDXC card. Antenna Do not touch the antenna unnecessarily. Normal Use Position When placing or receiving a phone call, hold your phone to your ear, with the bottom towards your mouth. Airbags Do not place a phone in the area over an airbag or in the airbag deployment area, as an airbag inflates with great...
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and take frequent breaks. Repetitive Strain Injuries To minimize the risk of Repetitive Strain Injury (RSI) when texting or playing games with your phone: Do not grip the phone too tightly. Press the buttons lightly. Use the special features which are designed to minimize the times of pressing buttons, such as Message Templates and Predictive Text.
normal use. Electrical Safety Accessories Use only approved accessories. Do not connect with incompatible products or accessories. Take care not to touch or allow metal objects, such as coins or key rings, to contact or short-circuit the charging jack. Never puncture the surface of the phone with sharp objects. Connection to Vehicles Seek professional advice when connecting a phone interface to the vehicle electrical system.
Radio Frequency Interference General Statement on Interference Care must be taken when using the phone in close proximity to personal medical devices, such as pacemakers and hearing aids. Please consult your doctor and the device manufacturers to determine if the operation of your phone may interfere with the operation of your medical devices.
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device and the distance from the interference source. Increasing the separation between them may reduce the interference. You may also consult your hearing aid manufacturer to discuss alternatives. Medical Equipment Turn off your wireless device when you are requested to do so in hospitals, clinics or healthcare facilities.
Explosive Environments Gas Stations and Explosive Atmospheres In locations with potentially explosive atmospheres, obey all posted signs to turn off wireless devices such as your phone or other radio equipment. Areas with potentially explosive atmospheres include fuelling areas, below decks on boats, fuel or chemical transfer or storage facilities, and areas where the air contains chemicals or particles, such as grain, dust, or metal powders.
Technical Specifications Size and Weight 156.7 x 72.7 x 8.15 mm. 165g Networks 4G LTE Band 1, 3, 7, 8, 28 LTE Data Rates: 300M Down / 50M Up 3G UMTS 850, 2100 MHz. HSPA+ 42Mbps data 2G 900, 1800 MHz. Display 6.1”...
Talk time Up to 8 hours (subject to network) Connectivity Bluetooth 4.2, Wi-Fi 802.11b/g/n, 3.5mm jack NAHJ, Micro USB SIM Card Nano SIM, 4FF format. Battery Caution Do not attempt to open the case or remove the battery. The battery is not end user replaceable. Perform a reset by holding the power key for 10 seconds.
For this product’s recycling information based on WEEE directive, please send an e-mail to weee@zte.com.cn For Australia – please dispose of your old phone in any Mobile Muster collection station which are in all Telstra,...
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how to download photo from telstra mobile phone ZTE Blade A5 to my home computer
My Blade a5 will not ring to incoming calls. Ring volume is on maximum. Can you advise what i need to do to get a ringtone.