DUALphone 3088 User Manual
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DUALphone 3088 User Manual

Dualphone 3088: user guide
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  • Page 1 T aking internet telephony a step further T aking internet telephony a step further CALL PLUG FOR FREE & DIAL User Manual 3088 3088 www.dualphone.net...

  • Page 2: Table Of Contents

    . Skype.features.supported.by.DUALphone. . . . . . . . . . . . . . . . . . . . .
  • Page 3 . Set.the.time.and.date. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 .

  • Page 4: This Is How The Dualphone Works

    This is how the DUALphone works Your.DUALphone.could.entirely.change.the.way.you.think.about.using.your.telephone.and.using.Skype ..You. can.use.your.DUALphone.to.make.and.receive.both.landline.and.Skype.calls ..And,.because.Skype.is.built.into. your.DUALphone,.you.no.longer.need.a.computer.to.use.Skype . In.order.to.use.your.DUALphone.for.Skype.calls,.the.base.station.must.be.linked.up.with.an.active.Internet. connection ..If.you.already.have.a.computer.linked.up.to.your.Internet.connection,.this.device.might.occupy. the.connection.port.that.is.needed.by.the.DUALphone.base.station ..In.this.case.you.need.a.router,.allowing. you.to.attach.more.devices.to.your.Internet.connection .. Attach.the.router.to.the.Internet.connection.and.connect.your.computer.and.the.base.station.to.the.router .. Should.you.have.any.questions.regarding.the.use.of.the.Internet.and.the.router.please.contact.your.Internet. provider ..You.will.fi . nd.more.information.on.this.issue.under.Advanced troubleshooting . Please.note:.When.installing.a.new.router.you.should.be.aware.that.it.might.take.some.time.–.up.to.one.hour. –.before.it.is.properly.registered.with.your.Internet.provider .. To.use.Skype.telephony.via.your.DUALphone.you.need.a.Skype.account.as.well.as.a.user.name.and.a. password ..Please.see.getting started with Skype in.the installation and basic functions.section .

  • Page 5: How The Manual Is Organized

    (1). Installation.and.basic.functions,. (2). Advanced.functions, (3). Support.information . new USerS: •. Please.read.Section 1.of.this.document ..Section 2.is.for.more.advanced.users.who.wants.a.deeper. knowledge.of.the.DUALphone ..Section 3.is.for.FAQ.and.troubleshooting.issues . h o w t h e m A n U A L i S o r g A n i z e D...

  • Page 6: Installation And Basic Functions - Section 1

    Section Installation and basic functions – Section 1 Dear customer In the box •. 1.cordless.DUALphone.handset •. 1.charging.cradle.for.the.handset.with.power.supply •. 1.DUALphone.base.station. •. 1.power.supply.for.the.base.station •. 1.Ethernet.cable •. 1.telephone.cable •. 1.belt.clip •. 1.Installation.Guide •. 1.credit.card.size.quick.guide •. .batteries.(AAA;.rechargeable) •. 1.SkypeOut.voucher •. Telephone.plug(s).(not.all.countries) Should.anything.be.missing,.please.contact.your.place.of.purchase . i n S tA L L At i o n A n D b A S i c f U n c t i o n S...

  • Page 7: Your Handset At A Glance

    S tA L L At i o n A n D b A S i c f U n c t i o n S earpiece Loudspeaker/ringer For.handsfree.speakerphone.and. ringing.(on.the.back.of.the. DUALphone) . headset jack For. .5.mm.jack. (on.the.side.of.the.DUALphone) . Section...

  • Page 8: How To Install The Base Station

    How to install the base station a). Connect. .on.the.base.station.to.a.LAN.(Local.Area.Network).port.on.your.broadband.connection. (modem,.router,.hub,.switch.etc .).using.the.provided.Ethernet.cable . b). Connect.the.power.adapter.to.an.active.power.outlet.and.connect. adapter.(1.V,.300.mA,.3 .6.VA) . c). Connect. .on.the.base.station.to.a.telephone.socket.(if.available),.using.the.provided.telephone.cable. and.optional.plug . The.light.indicator.on.the.front.has.two.functions: •. Always.on.confirms.that.the.Ethernet.cable.is.connected . •. Blinking.indicates.that.the.Ethernet.cable.is.not.connected . i n S tA L L At i o n A n D b A S i c f U n c t i o n S .on.the.base.station.to.the.power.

  • Page 9: How To Install The Handset

    How to install the handset 1). Push.the.top.of.the.battery.compartment.cover.on.the.back.of.the.handset.inwards.and.downwards . 2). Insert.the.two.batteries.provided.with.the.handset,.making.sure.that.their.plus.and.minus.ends.are.facing. the.same.way.as.shown.in.the.illustrations.on.the.sides.of.the.battery.compartment . 3). Slide.the.battery.compartment.cover.shut . 4). Affix.the.belt.clip.as.illustrated . 5). Connect.the.power.adapter.of.the.charging.cradle.to.an.active.power.outlet . 6). Place.the.handset.in.the.charging.cradle.to.charge.the.batteries . 7). Wait.for.10.minutes.and.the.batteries.will.be.ready.for.first-time.start-up .. noteS: •. After.completion.of.the.full.installation.procedure.we.recommend.that.you.charge.the.batteries.fully. before.first.use ..This.takes.approximately.6.hours ... •. Normally,.you.need.to.be.within.50.m.of.the.base.station.to.connect.successfully .. i n S tA L L At i o n A n D b A S i c f U n c t i o n S 100-40V 10.min .

  • Page 10: First Time Start-Up

    First time start-up You.must.complete.the.following.steps.the.fi . rst.time.you.use.your.DUALphone ..Start.by.turning.on.the. handset.by.pressing. .until.the.handset.turns.on . i n S tA L L At i o n A n D b A S i c f U n c t i o n S 1). Reset.the.base.station.by.pressing.the.button.on.the.back.of.the.unit.and.insert. the.DUALphone.in.the.cradle.in.order.to.register.with.the.base.station ..The.
  • Page 11 noteS: •. The.country.setting.confi . gures.the.landline.telephony.port . •. If.your.country.setting.is.not.confi . gured.correctly,.emergenc. y .calls.may.not.work.properly . •. Emergency.calls.via.the.landline.are.only.possible.if.power.is.applied.to.the.base.station.and.the.landline.is. properly.connected . i n S tA L L At i o n A n D b A S i c f U n c t i o n S 6).

  • Page 12: Getting Started With Skype

    Getting started with Skype ou.can.confi . gure.your.DUALphone.with.an.existing.Skype.account.during.the.fi . rst-time.installation,.or.you. can.optionally.create.a.new.Skype.account ..You.only.need.a.Skype.username.and.password.defi . ned.by.you.to. create.a.new.account ..You.can.enter.further.account.details.when.your.DUALphone.has.been.confi . gured.and. is.online . note: •. Skype.does.not.allow.emergency.calls ..Such.calls.are.therefore.always.routed.to.the.traditional.telephony. port . create a new Skype account If.you.do.not.have.a.Skype.account,.follow.this.procedure . i n S tA L L At i o n A n D b A S i c f U n c t i o n S 1).

  • Page 13: Sign.in.to.skype

    noteS: •. Use. to.change.to.lower-case,.upper-case.or.numeric.entry.when.entering.your.Skype.name.and. password ..Skype.names.can.be.6-3.characters ..You.can.use.any.mix.of.upper-.and.lower-case.characters,. numbers.and.punctuation.marks ..You.cannot.use.spaces.and.your.name.cannot.begin.with.a.number.or. punctuation.mark ..If.the.name.is.already.in.use,.you.will.be.prompted.to.try.another.name . •. Use. .to.input.symbols.from.the.symbol.table . •. Passwords.can.be.4-0.characters ..You.can.use.any.mix.of.upper-.and.lower-case.characters,.numbers.and. punctuation.marks ..You.cannot.use.spaces,.your.password.cannot.begin.with.a.number.or.punctuation. mark,.and.you.cannot.use.your.Skype.name.as.a.password . •. Please.be.patient.as.the.creation.of.your.Skype.account.may.take.several.minutes.to.perform . •. After.you.have.created.your.Skype.Name,.it.is.strongly.recommended.that.you.register.an.email.address.for. your.Skype.Name.on.the.Skype.website ..This.will.allow.Skype.to.generate.a.new.password.for.you.in.the. event.that.you.lose.your.password ..Go.to.www.skype.com.and.sign.in.to.your.account ..Then.follow.the. on-screen.instructions.for.registering.an.email.address.for.your.account . Sign in to Skype When.you.have.a.Skype.account,.you.can.sign.in.to.Skype ..Please.have.your.Skype.name.and.password.ready. before.you.sign.in.and.beware.of.lowercase/upper-case.and.special.characters .

  • Page 14: Skype.features.supported.by.dualphone

    •. Use. to.change.to.lower-case,.upper-case,.or.numeric.entry.when.entering.your.Skype.name.and. password . •. Us. .to.input.symbols.from.the.symbol.table . •.. If.you.have.forgotten.your.Skype.password.go.to.www.skype.c om.and.choose.“Sign in” ..Then.choose. “forgot your password?”.and.follow.the.directions.on.your.computer.screen . •. Please.be.patient.as.synchronization.of.Skype.contacts.might.take.several.minutes . Skype features supported by DUALphone After.you.have.created.your.Skype.account,.you.can.call.other.people.with.Skype.accounts.for.free ..Skype.also. offers.additional.subscription.features,.including: Skypeout Allows.you.to.make.calls.to.ordinary.landline.and.mobile.phones ... Provides.you.with.an.ordinary.phone.number.for.receiving.Skype.calls.on.your. Skypein DUALphone.from.ordinary.landline.and.mobile.phones . Skype.Voicemail.allows.you.to.send.and.receive.voicemail.messages.and.record.a. Skype voicemail greeting ...

  • Page 15: Main.display

    Display The.main.display.of.your.DUALphone.provides.various.status.indicators.and.access.to.the.Skype.menu-based. interface ..The.illustration.below.shows.the.main.screen.and.its.elements . Radio.signal.Status Skype™.online.status Action radio signal status battery status notifi cations Skype online status i n S tA L L At i o n A n D b A S i c f U n c t i o n S indicates the strength of the radio signal...
  • Page 16 current time Skype credit Action Action i n S tA L L At i o n A n D b A S i c f U n c t i o n S The.currently.set.time . Your.current.Skype.credit.balance . Left soft key... Selects.the.current.menu.item.or.confirms.a.setting,.depending.on.the.

  • Page 17: Main.menu

    The.main.menu.provides.easy.access.to.all.of.your.Skype.and.DUALphone.settings .. The.following.table.outlines.the.main.menu.items: contacts Your.contact.list.and.the.current.Skype.status.of.your.contacts . Your.calls,.missed.calls,.incoming.and.outgoing.calls,.voicemails.and.exchange.contact. history details . Add contact Adds.a.Skype.user.or.SkypeOut.number.to.your.contact.list . Sign.in.to.Skype,.create.a.new.account,.change.your.profi . le,.change.your.password,. Status choose.auto.sign-in . Search Searches.for.Skype.contacts.online . Services View.Skype.credit,.SkypeIn.and.Skype.Voicemail.status . Settings.for.call.divert,.privacy,.sounds,.time.and.date,.manage.blocked.users,.cordless. Settings settings,.phone.settings,.information.and.advanced.settings . i n S tA L L At i o n A n D b A S i c f U n c t i o n S 1).

  • Page 18: Add.a.skype.contact

    Contacts Your.contact.list.displays.all.of.the.names.you.can.make.calls.to ..If.you.have.an.existing.Skype.account,.your. contact.list.is.automatically.downloaded.when.you.sign.in ..If.you.are.new.to.Skype.and.have.just.created.an. account,.your.contact.list.will.be.empty ..You.will.need.to.add.contacts.to.your.list . Skype.protects.the.privacy.of.its.users.by.requiring.exchange.contact.details.on.names.that.you.wish.to.add.to. your.contact.list ..When.you.add.a.name.to.your.list,.an.exchange.contact.details.request.is.sent.to.the.user .. The.user.can.accept.or.decline.the.request ..When.a.request.is.accepted,.you.can.see.when.your.contacts.are. online.and.make.calls.to.them ..You.can.also.view.their.personal.profi . le.details . Add a Skype contact To.add.a.Skype.contact,.press. i n S tA L L At i o n A n D b A S i c f U n c t i o n S .to.select.menu,.then: 1).
  • Page 19 noteS: •. After.you.press. .in.step.4,.an.exchange.contact.details.request.is.sent.to.the.contact ..When.it.has.been. sent,.a.confirmation.message.is.displayed ..The.name.is.added.to.your.contact.list,.and.when.accepted.by. the.contact.it.will.change.status . •. Please.be.patient.as.synchronization.of.Skype.contacts.might.take.several.minutes . •. Use.“echo123”.to.test.your.Skype.connection ..Add.“echo123”.to.your.contacts ..Calling.echo123.will. launch.an.automated.testing.robot.that.allows.you.to.record.and.play.back.sound . i n S tA L L At i o n A n D b A S i c f U n c t i o n S Section Section...

  • Page 20: Add.a.skypeout.or.landline.contact

    Add a Skypeout or landline contact To.add.a.SkypeOut.or.landline.contact,.press. noteS: •. Use. to.change.to.lower-case,.upper-case.or.numeric.entry . •. Use. .to.input.symbols.from.the.symbol.table . •. SkypeOut.allows.you.to.make.calls.to.traditional.landline.and.mobile.phones ..Go.to.www.skype.com.to. learn.more.about.SkypeOut . i n S tA L L At i o n A n D b A S i c f U n c t i o n S .to.select.menu,.then: 1).

  • Page 21: Search.for.skype.users

    Search for Skype users To.search.for.Skype.users,.press. noteS: •. Use. to.change.to.lower-case,.upper-case.or.numeric.entry . •. Use. .to.input.symbols.from.the.symbol.table . •. Other.options.available.during.a.search.include: . . Search again.–.Repeats.the.search . . . call.–.Calls.the.selected.name . . . view profi le.–.Displays.the.selected.name’s.profi . le . •. You.can.stop.a.search.at.any.time.by.pressing . i n S tA L L At i o n A n D b A S i c f U n c t i o n S .to.select.menu,.then:.

  • Page 22: Make And Receive Calls

    Make and receive calls The.procedures.for.making.and.receiving.calls.apply.to.any.type.of.call.–.Skype-to-Skype.calls,.SkypeOut.calls. and.SkypeIn.calls ..Furthermore,.you.can.use.your.phone.for.landline.telephony . call a Skype contact To.make.a.Skype.call: Dial a landline number To.dial.a.landline.number: i n S tA L L At i o n A n D b A S i c f U n c t i o n S 1).

  • Page 23: Receive.a.call

    noteS: •. You.can.select.a.preferred.line.for.dialing.by.going.to.Menu.>.Settings.>.Phone.settings.>.Preferred.line .. Choose.one.of.the.following.options: 1)..Always.landline 2)..Always.SkypeOut 3)..Always.ask receive a call When.someone.calls.you,.the.ringing.tone.sounds.and.the.incoming.call.message.is.displayed ..To.receive.a. Skype,.SkypeIn.or.landline.call: i n S tA L L At i o n A n D b A S i c f U n c t i o n S 2).

  • Page 24: Troubleshooting

    Troubleshooting This.is.a.guide.to.the.most.common.problems.that.may.occur.during.installation.or.use.of.your.DUALphone .. You.can.easily.solve.some.of.the.problems.yourself,.but.may.need.your.broadband.service.provider.or.landline. provider.to.help.you.with.others ..Check.www.dualphone.net.for.more.information . probLem my DUALphone does not work i cannot sign in to Skype Screen displays: “network connection lost” and the base station light indicator is blinking slowly i cannot make a Skype call no display...
  • Page 25 •. This.Installation.Guide.covers.the.basic.installation.process.and.the.most.common.features.of.your. DUALphone .. •. For.more.advanced.functionality.descriptions.you.should.consult.the.User.Manual.found.at. www.dualphone.net i n S tA L L At i o n A n D b A S i c f U n c t i o n S poSSibLe cAUSe SoLUtion •.The.base.station.is.not.

  • Page 26: Advanced Functions - Section 2

    Advanced functions – Section 2 Menu tree of your DUALphone The.following.menu.trees.show.how.the.different.features.are.accessed.through.the.handset .. generally.used.to.move.to.the.next.level.by.choosing.Select,.option.or.back. From.the.idle.screen,.press. MAIN.MENU LEVEL.1. contacts call Send voicemail view profile Advanced history All calls missed calls incoming calls outgoing calls voicemails contacts requests Add contact Skype phone number...
  • Page 27 MAIN.MENU LEVEL.1. Status Sign out my profile (continued) change password Auto Sign in Search Services Skype credit Skypein voicemail Settings call Divert privacy manage blocked users tones time & Date A D vA n c e D f U n c t i o n S LEVEL. Details.shown.to.all.

  • Page 28: Emergency Calls

    Settings information Advanced Emergency calls pLeASe note: •. Skype.does.not.allow.emergency.calls ..Such.calls.are.always.routed.to.the.landline.connection ..Therefore. it.is.important.that.you.set.the.correct.landline.country ..Do.not.forget.that.your.DUALphone.has.to.be. connected.to.a.power.outlet.in.order.to.work ..Your.DUALphone.will.not function.during.a.power.failure . A D vA n c e D f U n c t i o n S LEVEL. Register.handset. Deregister.handset. Handset.1 Handset. Handset.3 Handset.4...

  • Page 29: Skype Settings

    Skype settings change your online status Your.online.status.can.be.seen.by.all.Skype.contacts.authorised.by.you ..For.more.on.this,.please.see.main display.in.the.installation and basic functions.section . For.more.on.authorisations,.please.see.exchange contact details request in.this.section.of.the.manual . noteS: •. Alternatively,.you.can.also.press. •. When.you.select.Do not disturb,.you.mute.all.incoming.Skype.as.well.as.landline.calls . A D vA n c e D f U n c t i o n S 1) From.the.idle screen,.press.

  • Page 30: Choose.auto.or.manual.sign.in

    choose auto or manual sign in Your.fi . rst.sign.in.has.to.be.manual,.but.after.that.you.can.activate.Auto sign in.and.sign.in.to.your.Skype. account.automatically,.in.case.you.should.turn.off.the.base.station.or.the.handset ..If.you.activate.prompt,.you. have.to.enter.your.Skype.password.every.time.you.sign.in ..We.therefore.recommend.that.you.choose.Auto sign in. We.suggest.that.you.note.your.Skype.name.and.your.Skype.password.here.for.future.reference: My.Skype.name:..__________________________...My.Skype.password:.________________________ note: •. When.in.the.text.editor,.press. A D vA n c e D f U n c t i o n S 1) From.the.idle screen,.press. .to.enter.the.main.menu ..

  • Page 31: Change.your.skype.profile

    change your Skype profi le In.my profi le.you.can.tell.other.Skype.users.a.bit.about.yourself ..Please.note.that.any.Skype.user.can.see.all. confi . gurations.you.make.in.Details shown to all,.even.the.Skype.users.you.have.not.authorised . You.must.be.signed.into.Skype.to.change.your.profi . le . A D vA n c e D f U n c t i o n S 1) From.the.idle screen,.press. .to.enter.the.main.menu .. 2) Press.

  • Page 32: Change.your.password

    . a ). In.Show my picture,.press. . b ). In.Skype name,.please.note.that.you.cannot.change.your.Skype.name.here . . c ). In.full name,.use.the.keypad.to.enter.your.data . . d ). In.gender, use. .to.select.(male, female, both, Unknown) . . e ). In.birthday, enter.the.month.using.the.keypad,.press.ARROWRIGHT.to.go.to.the.day.and.enter.the.day..using.the.keypad,.press.ARROWRIGHT.again.to.go.to.the.year.and.enter.the.year.using.the.keypad . .f). In.country/region,.use. .

  • Page 33: Create.a.personal.voicemail.greeting

    5) Enter.your.new.password,.then.press.the.“OK”.softkey . 6) Repeat.your.new.password,.then.press.the.“Change”.softkey . create a personal voicemail greeting Skype.voicemail.has.a.default.voicemail.greeting ..You.can.also.create.your.personal.welcome.greeting,.which. will.be.played.back.to.people.calling.you.when.you.are.unable.to.answer.the.call . A D vA n c e D S e t t i n g S 3) Press. .and. .to.select.change password. 4) Enter.your.password.using.the.keypad,.then.press. 1) From.the.idle screen,.press. .to.enter.the.main.menu ..

  • Page 34: Listen.to.your.voicemail

    •. You.have.to.buy.a.Skype.voicemail.subscription.to.use.this.service ..See.more.at.www.skype.com. Listen to your voicemail Callers.can.leave.a.message.for.you ..Whenever.someone.sends.you.a.voicemail,.the.message.You have 1 new voicemail will.be.displayed.on.your.DUALphone . A D vA n c e D S e t t i n g S 4) Presss. .and. .to.select.welcome message. 5) Press. .to.select.options .
  • Page 35 play:. Play.back.the.voicemail . call:. Call.the.person.who.has.left.the.voicemail.for.you .. Send voicemail:. Send.the.person.who.has.left.the.message.for.you.a.voicemail . Details:. View.the.details.of.the.voicemail.(Name,.number,.date,.time,.duration) . Delete:. Remove.the.voicemail . view profi le:. View.the.profi . le.of.the.person.who.has.sent.the.voicemail . Add to contacts:. Add.the.person.who.has.left.the.voicemail.for.you.to.your.Contact.list . my greeting: Play.back.or.record.your.personal.welcome.greeting . note: •. If.you.activate.your.voicemail.through.Settings.‡.Divert.‡.Voicemail,.the.voicemail.will.work.only.with. incoming.Skype.and.SkypeIn.calls,.not.with.calls.on.your.landline . A D vA n c e D S e t t i n g S 3) Press.

  • Page 36: Privacy

    privacy You.can.make.restrictions.as.to.whom.you.wish.to.accept.a.Skype.or.SkypeIn.call.from ..Your.choices.are: Anyone: . All.Skype.users.can.call.you,.even.users.not.on.your.Contact.list . contacts: . Skype.users.can.call.you.only.if.they.are.on.your.Contact.list . if details shared: . Only.Skype.users.authorised.by.you.can.call.you . Anyone: You.can.receive.calls.from.anyone.calling.your.SkypeIn.number . contacts: . Only.SkypeOut.contacts.on.your.Contact.list.can.call.you . known numbers: . Only.SkypeIn.calls.providing.a.Caller.ID.will.be.accepted . A D vA n c e D S e t t i n g S 1) From.the.idle screen,.press.

  • Page 37: Notification

    notifi cation You.can.choose.whether.you.want.to.be.alerted.by.a.tone.whenever.you.receive.a.voicemail.or.an. authorisation.request . note: • Whenever.you.receive.a.voicemail,.miss.a.call,.or.get.an.authorisation.request,.the. light.signal ..Just.press. A D vA n c e D S e t t i n g S 1) From.the.idle screen,.press. .to.enter.the.main.menu .. 2) Press. .and. .to.select.Settings. 3) Press. .and. .to.select.tones. 4) Press. .to.select.notifi cation alert.

  • Page 38: Phone Settings

    Phone settings tones You.can.confi . gure.keypad.tones,.ring.tones.etc ..on.your.DUALphone ..The.following.are.just.a.few.examples . change the call alert You.can.defi . ne.how.you.want.your.DUALphone.to.alert.you.with.incoming.calls: ringing: . The.handset.will.ring.as.long.as.the.incoming.call.is.active . ring once:.. The.handset.will.ring.only.once . beep once: . The.handset.will.make.one.beep.only.on.an.incoming.call . A D vA n c e D S e t t i n g S 1) From.the.idle screen,.press.

  • Page 39: Change The Ring Tone

    You.can.defi . ne.how.you.want.your.DUALphone.to.ring.on.incoming.calls . Adjust the ringing volume You.can.adjust.the.ringing.volume.of.the.handset.for.incoming.calls . A D vA n c e D S e t t i n g S 2) Press. .and. .or.just.press. ring once, beep once) . 1) From.tones, press.

  • Page 40: Adjust The Keypad Tones

    Adjust the keypad tones You.can.choose.whether.you.want.to.hear.a.tone.whenever.you.press.a.key.or.whether.you.want.your.keys. to.be.silent . Set the time and date Your.DUALphone.will.always.obtain.time.and.date.information.from.the.Internet ..Thus,.you.only.have.to. confi . gure.the.time zone.and.Daylight saving.settings ..When.this.is.done,.the.time.and.date.obtained.by. your.DUALphone.from.the.Internet.will.be.adjusted.according.to.your.choices . In.time zone.it.is.important.that.you.choose.the.correct.time.zone,.otherwise.the.time.shown.on.the.idle. screen.will.not.be.right ..In.Daylight saving you.have.two.options ..Choose.Daylight saving.when.you.are.in. a.zone.with.summertime,.and.choose.Standard.in.all.other.zones ... A D vA n c e D S e t t i n g S 1) From.tones, press.
  • Page 41 A D vA n c e D S e t t i n g S 1) From.the.idle screen,.press. .to.enter.the.main.menu .. 2) Press. .and. .to.select.Settings. 3) Press. .and. .to.select.time and date. 4) Press. .and. .to.select.time zone . 5) Press. .and. .or.just.press. (gmt -12 ‡...

  • Page 42: Set.the.preferred.line

    If.you.wish.to.adjust.the.time format.and.time separator.as.well.as.the.Date format and.Date separator settings,.this.is.easily.done.here . Set the preferred line You.can.confi . gure.how.you.want.to.route.your.outgoing.calls.when.using. Landline:.. Select.this.option.if.you.always.want.to.route.your.landline.and/or.mobile.phone.calls.via.the... landline.(traditional.telephony) . Skypeout:. Select.this.option.if.you.always.want.to.route.your.calls.to.the.landline.and/or.mobile.phones... via.the.Internet.(SkypeOut) . Always ask:.. Select.this.option.if.you.want.to.always.be.prompted.to.specify.the.preferred.routing.for.a.call . A D vA n c e D S e t t i n g S 7) Press.

  • Page 43: Change.the.country.code

    change the country code As.Skype.does.not.know.where.in.the.world.you.are.connected.to.the.Internet,.you.will.always.have.to.enter. the.country.setting.when.calling.landline.phones.and/or.mobile.phones.via.the.Internet.(SkypeOut) ..This. applies.even.when.you.call.a.phone.in.your.own.country ..If.you.save.your.country.settings.in.country code,. you.do.not.have.to.enter.the.country.code.every.time.you.call.a.phone.in.your.own.country ..Thus,.a.country. code.is.only.needed.when.calling.someone.in.a.country.other.than.your.own . In.some.countries.area.codes.are.used,.for.instance.when.calling.between.states.or.regions ..If.you.live.in.a. country.where.area.codes.are.used,.you.can.save.your.settings.in.Area.code ..Please.note.that.you.can.choose. this.function.only.if.the.code.you.have.saved.in.Country.code.applies.to.a.country.where.area.codes.are.in.fact. used . A D vA n c e D S e t t i n g S 4) Press. .and. .to.select.preferred line. 5) Press.
  • Page 44 A D vA n c e D S e t t i n g S 3) Press. .and. .to.select.phone settings. 4) Press. .and. .to.select.region. 5) Press. .to.select.country code,.then.enter.your.preferred.country.code.using. the.keypad . 6) Press. .and. .to.select.Area code,.then.enter.your.preferred.area.code. using.the.keypad . Section...

  • Page 45: Change.the.landline.country.setting

    As.your.DUALphone.works.both.with.Skype.telephony.and.ordinary.telephony.via.landline.connections,.your. DUALphone.has.to.know.in.what.country.you.are.connecting.to.the.landline.system ..In.other.words,.the. confi . guration.you.make.here.has.nothing.to.do.with.Skype,.only.with.landline.telephony .. pLeASe note: • Emergency.calls.can.only.be.made.via.the.landline . A D vA n c e D S e t t i n g S 1) From.the.idle screen,.press. .to.enter.the.main.menu .. 2) Press. .and.

  • Page 46: Change.the.handset.language

    You.can.change.the.language.displayed.on.your.handset ..You.can.select.another.language.than.English.only.if. your.DUALphone.is.connected.to.the.Internet . A D vA n c e D S e t t i n g S 1) From.the.idle screen,.press. .to.enter.the.main.menu .. 2) Press. .and. .to.select.Settings. 3) Press. .and. .to.select.phone settings. 4) Press. .and.

  • Page 47: Register./.Deregister.your.handset

    Should.you.accidentally.select.a.language.which.makes.it.hard.for.you.to.fi . nd.the.Language.menu.again,.use. this.shortcut: register / deregister your handset Use.the.register.function.whenever.you.need.to.register.your.handset.with.a.base.station,.for.instance. when.registering.the.handset.with.a.base.station.other.than.the.one.you.are.already.registered.to ..Use.the. Deregister.function.to.deregister.your.handset.from.a.base.station . A D vA n c e D S e t t i n g S 1) From.the.idle screen,.presss. .to.enter.the.main.menu .. 2) Press.three.times.on.the.number.8.key . 1) From.the.idle screen,.press. .to.enter.the.main.menu ..

  • Page 48: Set.the.contrast

    note: •. To.make.registration.possible,.make.sure.that.the.base.station.has.registration.mode.enabled ..This.is.done. by.pressing.reset.on.the.back.of.the.base.station . Set the contrast You.can.adjust.the.contrast.of.your.display .. A D vA n c e D S e t t i n g S 4) Pres. .and. .or.just.press. handset .. 1) From.the.idle screen,.pres. .to.enter.the.main.menu .. 2) Press. .and. .to.select.Settings.
  • Page 49 Should.you.accidentally.select.a.setting.which.makes.it.hard.for.you.to.fi . nd.the.contrast menu.again,.use.this. shortcut: A D vA n c e D S e t t i n g S 4) Press. .to.select.contrast .. 5) Change.the.Contrast.level.using. 1) From.the.idle screen,.press. .to.enter.the.main.menu .. 2) Press.three.times.on.the.number.5.key . Section Section...

  • Page 50: Internet.settings

    You.can.confi . gure.settings.such.as.IP.mode,.IP.address,.Skype.proxy.and.Firmware.proxy ..However,.if.you. have.an.advanced.Internet.connection.and.are.not.familiar.with.fi . rewalls.and.ports,.we.recommend.that.you. consult.someone.with.knowledge.on.this.or.read.more.on.the.topic.at www.skype.com. In ip mode.you.can.choose.Dynamic.or Static ..The.default.setting.of.your.DUALphone.is.dynamic.IP.mode,. which.covers.the.needs.of.most.users ..Should.you.wish.to.attach.the.base.station.to.an.Internet.connection. using.the.static.IP.mode.instead,.this.is.how.to.confi . gure.this.mode: A D vA n c e D S e t t i n g S 1) From.the.idle screen,.press. .to.enter.the.main.menu ..
  • Page 51 A D vA n c e D S e t t i n g S 6) Press. .and. .to.select.Static . 7) A.wizard.will.guide.you.through.the.confi . guration . Section Section...
  • Page 52 In.Skype proxy.you.can.confi . gure.all.the.settings.regarding.this.proxy ..This.is.how.to.do.it:. A D vA n c e D S e t t i n g S 1) From.the.idle screen,.press. .to.enter.the.main.menu .. 2) Press. .and. .to.select.Settings. 3) Press. .and. .to.select.Advanced. 4) Press. .and. .to.select.internet settings . 5) Press. .and.
  • Page 53 9) Automatic.may.be.selected.if.your.proxy.supports.this.feature ..If.you.select.one.of.the.other.options,.a. wizard.will.guide.you.through.the.relevant.confi . guration . In.firmware proxy you.can.confi . gure.all.the.settings.regarding.this.proxy ..This.is.how.to.do.it: A D vA n c e D S e t t i n g S 6) Press. .to.select.proxy . 7) Press. .and. .to.select.Yes . 8) Press. .and. .or.just.press.
  • Page 54 8) Use.the.keypad.to.enter.the.HTTP.proxy.IP.Address ..A.wizard.will.guide.you.through.the.confi . guration . A D vA n c e D S e t t i n g S 3) Press. .and. .to.select.Advanced. 4) Press. .and. .to.select.internet settings . 5) Press. .and. .to.select.firmware proxy . 6) Press. .to.select.proxy . 7) Press.

  • Page 55: Adjust.the.earpiece.volume

    In.Skype ports.you.can.confi . gure.all.the.settings.regarding.the.incoming.connection.port ..This.is.how.to.do.it:. Adjust the earpiece volume During.a.call.just.press. is.terminated . mute the microphone During.a.call.just.press. A D vA n c e D S e t t i n g S 1) From.the.idle screen,.press. .to.enter.the.main.menu .. 2) Press. .and. .to.select.Settings. 3) Press.

  • Page 56: Connect.a.headset

    . note: •. We.recommend.that.you.use.the.Jabra.EarWave.boom.with.a.universal. .5mm.jack .. (Jabra.p/n.100-73030. 0 00-50) reset the phone and base To.restore.the.DUALphone’s.factory.settings.you.can.reset.the.phone.and.base ..Please.note,.though,.that.all. your.personal.settings.will.be.lost . A D vA n c e D S e t t i n g S 1) From.the.idle screen,.press. .to.enter.the.main.menu .. 2) Press.

  • Page 57: Contacts

    Contacts Your.list.of.contacts.contains.all.Skype.users.as.well.as.all.landline.phone.users.that.you.have.added ..There.is.a. limit.to.the.number.of.entries.you.can.make,.but.your.contact.list.can.nevertheless.hold.hundreds.of.contacts . It.is.easy.to.access.your.list.of.contacts:. A D vA n c e D S e t t i n g S 1) From.the.idle screen,.press. .to.enter.Contacts . 2) Press. .to.select.Contacts . 3) Browse.your.contacts.using. 4) Or.search.for.a.contact.with.the.quick.search.feature.by.using.the.letters.on.the. keypad ..For.example,.if.you.press.the.letter.J,.you.will.see.a.list.showing.all.of. your.contacts.beginning.with.this.letter . 5) Press. .to.select.a.contact .
  • Page 58 •. Online.Skype.contacts.(alphabetically.by.full.name) •. Offl . ine.Skype.contacts.with.call.forwarding.and.SkypeOut.contacts.(alphabetically.by.full.name) •. Offl . ine,.voicemail.divert,.and.non-authorised.Skype.contacts.(alphabetically.by.full.name) note: •. If.you.have.more.contacts.than.your.DUALphone.supports,.you.might.experience.that.your.DUALphone. will.not.show.all.the.available.contacts .. A D vA n c e D S e t t i n g S 7) Under.Advanced.you.have.access.to.more.options.(rename, remove, edit, block, request details, Add contact) .

  • Page 59: Exchange.contact.details.request

    exchange contact details request You.can.send.an.authorisation.request.to.a.Skype.user.–.and.if.it.is.accepted,.you.can.see.his.or.her.online. status . When.adding.a.contact.to.your.Contact.list.you.will.be.prompted.to.specify.if.you.want.to.send.an. authorisation.request ..We.recommend.that.you.send.this.request.but.you.do.not.have.to.do.so.–.and.you. can.send.the.request.whenever.you.wish.to ..If.you.do.not.send.the.request,.you.will.never.be.able.to.see.the. contact’s.online.status ..Users.who.have.not.been.authorised.will.be.indicated.by. Similarly,.you.will.receive.an.authorisation.request.whenever.a.Skype.user.adds.you.to.his.or.her.Contact.list .. By.accepting.the.request,.you.allow.the.user.to.see.your.online.status .. A D vA n c e D S e t t i n g S 1) From.the.idle screen,.press. .to.enter.the.main.menu .. 2) Press. .to.select.contacts..

  • Page 60: Rename.a.contact

    note: •. You.can.only.request.details.from.users.whose.online.status.is.shown.with.a.question.mark .. rename a contact You.can.change.the.name.of.a.contact . If.a.contact.has.a.Skype.user.name.that.is.not.very.informative,.you.can.give.him.or.her.a.more.distinctive. name.to.be.shown.on.your.contact.list . A D vA n c e D S e t t i n g S 5) Press. .and. .to.select.request details. 6) Use.the.keypad.to.enter.any.text.to.be.sent.along.with.your.request . 7) Press. .to.send.the.request .. 1) From.the.idle screen,.press. .to.enter.the.main.menu ..

  • Page 61: Remove.a.contact

    remove a contact You.can.remove.a.contact ..Your.options.are: remove and block:. Remove.and.block.a.contact ..Please.note.that.this.option.applies.only.to.Skype.contacts . remove: . Remove.a.contact.from.your.Contact.list ..This.option.applies.to.Skype.as.well.as.. landline.contacts . A D vA n c e D S e t t i n g S 5) Press. .to.select.rename . 6) Enter.the.desired.new.name.using.the.keypad . 1) From.the.idle screen,.press. .to.enter.the.main.menu ..

  • Page 62: Block.a.contact

    7) In.both.cases.you.are.asked.whether.you.really.want.to.remove.the.contact ..Press. contact,. .to.cancel . block a contact You.can.block.a.Skype.contact.to.prevent.him.or.her.from.calling.you ..Please.note.that.this.option.applies.only. to.Skype.calls ..You.can.see.your.blocked.contacts.under.Settings ‡.manage blocked users. At.any.time. you.can.choose.to.unblock.a.blocked.contact . A D vA n c e D S e t t i n g S 5) Presss. .and. .to.select.remove . 6) Presss. .and.

  • Page 63: Make And Receive Calls

    Make and receive calls Dialling Dial editor A D vA n c e D S e t t i n g S 4) Press. .and. .to.select.Advanced.. 5) Press. .and. .to.select.block .. 6) Press. .to.block,.press. .again.to.unblock . 1) From.the idle screen, type.the.phone.number.you.want.to.call.using.the. keypad;.alternatively,.press.

  • Page 64: Character Map

    How.to.pre-dial.a.Skype.user: character map For.keys.0.‡.9,.multi.tapping.is.possible .. Multi.Tap.Order: pLeASe note: When.in.the.text.editor,.press. between.lowercase,.uppercase.and.numerical.entry . A D vA n c e D S e t t i n g S 1) From.the.Idle.screen,.hold.down. 2) Type.the.Skype.name.of.the.person.you.want.to.call . 3) Press. .to.call . mULti tAp orDer: Space.+.0 1..,..?..!..-.._..@. a..b..c....æ..å..ä..á..à..â..ã..ç...

  • Page 65: Speakerphone

    Speakerphone During.a.call.you.can.switch.between.the.speaker.and.earpiece . Start a new call during a call This.is.how.to.start.a.new.call.during.an.active.call: A D vA n c e D S e t t i n g S 1) Press. .to.select.Speaker . 2) Press. .again.to.return.to.earpiece . 1) Press. .to.put.your.active.call.on.hold . 2) Use.the.keypad.to.enter.a.new.number.manually.or.locate.the.number.on.your. Contact.list.by.using.“options->Search in contact list”.

  • Page 66: Conference Call

    ... Skype conference call The.DUALphone.cannot.initiate.a.Skype.conference.call,.but.you.can.participate.in.a.Skype.conference.call. initiated.from.a.computer .. If.the.active.call.is.a.Skype.conference.call,.you.can.see.the.participants.via.the.view participants.menu . Divert all calls You.can.confi . gure.your.DUALphone.to.forward.all.incoming.Skype.calls.either.to.a.landline/mobile.phone.or. to.your.Voicemail ..Please.note.that.in.order.to.use.this.function,.you.have.to.have.Skype.credits ..Your.options.are: call forward:. call forward number:.. Edit.the.phone.number.when.call forward.is.active . voicemail:. welcome message:. A D vA n c e D S e t t i n g S 1) Start.a.Skype.or.landline.call .
  • Page 67 Regarding.forwarding.of.landline.calls:.Please.contact.your.landline.provider .. 6) After.selecting.Yes.you.will.be.prompted.to.enter.a.call.forward.number ..Press.the.keypad . A D vA n c e D S e t t i n g S 1) From.the.idle screen,.press. .to.enter.the.main.menu .. 2) Press. .and. .to.select.Settings.. 3) Press. .to.select.call divert . 4) Press. .to.select.call forward.. 5) Press. .and.

  • Page 68: View Call History

    view call history You.can.see.all.call.history.information,.including.missed.calls,.outgoing.calls,.incoming.calls,.authorisation. requests.or.voicemails ..Whenever.there.is.an.entry.on.one.of.the.lists,.you.can.see.the.details,.such.as.the. phone.number,.name.(when.accessible).and.a.time.log.indicating.when.the.entry.was.received ..Please.note. that.the.lists.can.contain.30.entries.–.the.oldest.ones.will.be.deleted.fi . rst ..Also,.please.note.that.the.lists.will. be.deleted.whenever.you.sign.out.of.Skype ..Your.options.are: All calls: . missed calls:.. incoming calls:.. outgoing calls: . A D vA n c e D S e t t i n g S A.list.containing.all.missed,.incoming.and.outgoing.calls ..Please.note.that.landline... as.well.as.Skype.calls.will.be.registered .

  • Page 69: Set Privacy For Calls

    Set privacy for calls You.can.specify.which.kinds.of.Skype.and.SkypeIn.calls.you.want.to.accept ... A D vA n c e D S e t t i n g S 3) Press. .and. .or.just.press. missed calls, incoming calls, outgoing calls, voicemails, Authorizations) . 1) From.the.idle screen,.press. .to.enter.the.main.menu .. 2) Press. .and.

  • Page 70: Call Waiting

    call waiting When.someone.calls.you.during.an.active.call,.you.will.be.notifi . ed.by.a.tone.in.the.earpiece.as.well.as.the. message.‘Call.waiting’.on.the.display . There.are.two.types.of.waiting.calls:.Calls.on.the.same.line.you.are.presently.using,.and.calls.on.the.other.line . example one: 2) When.you.receive.a.second.Skype.call ..you.will.hear.a.beep . 3) Hold.down. .to.answer.the.new.call.while.automatically.putting.the.original.call.on.hold . 4) Hold.down. .again.to.switch.between.the.calls . A D vA n c e D S e t t i n g S 5) Under.Skype calls,.press. .and.

  • Page 71: Dial Outgoing Calls

    example two: Dial outgoing calls Dial a telephone number from the outgoing calls list A D vA n c e D S e t t i n g S 1) You.have.an.active.Skype.call . 2) When.you.receive.a.landline.call,.you.will.hear.a.beep . 3) Press. .to.answer.the.new.call.while.automatically.putting.the.original.call.on. hold . 4) To.switch.between.the.calls,.press.

  • Page 72: Firmware Update

    All firmware vers.: . A D vA n c e D S e t t i n g S Displays.the.latest.fi . rmware.version ..Please.note.that.you.cannot.use your.DUALphone.during.the.update.process ..The.update.typically.lasts.15.minutes,.. depending.on.your.Internet.connection . Displays.the.fi . rmware.version.currently.used.by.your.DUALphone . Displays.a.list.of.all.accessible.fi . rmware.versions.that.your.DUALphone can.use ..Thus,.you.can.choose.to.downgrade.to.an.older.version . 1) From.the.idle screen,.press. .to.enter.the.main.menu ..
  • Page 73 • If.your.DUALphone.has.not.been.updated.after.30.minutes,.you.must.restart.the.DUALphone.by. disconnecting.and.reconnecting.the.base.station.to.the.power.outlet .. A D vA n c e D S e t t i n g S 5) Press. .and. .or.just.press. firmware, current firmware All firmware vers.) . 6) Under.Latest firmware,.press. download.can.take.some.time ..The.handset.will.prompt.you.when.the.fi . rmware. update.is.fi . nished .

  • Page 74: Support Information - Section 3 N

    Please.visit.www.dualphone.net for.updated.help.and.support ..Here.you.will.find.documentation.on.FAQ,. troubleshooting.and.new.features . Advanced troubleshooting probLem i have nowhere to plug in the base station. i have problems with my DUALphone. i cannot sign in to Skype. S U p p o r t i n f o r m At i o n...
  • Page 75 . •.Other.equipment,.for.instance. •.Connect.the.base.station.to.the.Internet. a.computer,.has.been. connected.to.the.Internet. connection . •.Most.likely.your.base.station.is. •.Configure.the.Skype.proxy.via Settings > behind.a.proxy.server,.which. are.often.used.by.companies. and.schools . you.log.on.the.Internet.every.time.you.wish. to.use.it,.and.the.connection.will. automatically.close.after.for.example.0. minutes.of.inactivity ..Your.DUALphone.does. not.work.with.such.connections,.only.with. “Always.on”.connections ..Contact.your. Internet.provider.and.get.an.“Always.on”. connection ..Possibly.“Always.on”.may.be. enabled.via.your.provider’s.homepage . base.station ..It.this.does.not.help.it.may.be. because.you.are.using.a.very.restrictive.kind. of.router/NAT ..Please.contact.your.Internet. provider.or.router.manufacturer . recommend.a.peerpeer-friendly.router .. Skype.needs.unrestricted.outgoing.TCP. access.to.all.destination.ports.over.104.or. to.ports.80.and.443.in.order.to.work.
  • Page 76 Skype calls from certain persons. my DUALphone does not ring on incoming calls. S U p p o r t i n f o r m At i o n cAUSe SoLUtion •.The.base.station.is.not.
  • Page 77 probLem i experience a bad sound quality during Skype calls. i cannot send voicemails. Landline and mobile phones cannot call me via Skypein. i cannot call via my landline connection. i cannot receive calls via my landline connection. S U p p o r t i n f o r m At i o n cAUSe SoLUtion •.You.are.probably.behind.a.
  • Page 78 probLem i cannot access the main menu contacts. i cannot see if a Skype contact is online as his or her online status is always shown as the main menu history is suddenly empty. my friends cannot fi nd me on Skype by searching for my e-mai l address.
  • Page 79 probLem there is no antenna symbol in the upper right hand corner of the display. (continued) i do not understand the language on the handset. i cannot register the handset to the base station, the message ‘open base station could not be found’ is shown on the handset..

  • Page 80: Advanced Faq

    QUeStion why is the DUALphone 3088 for Skype better than a wi-fi phone for Skype? where can i buy the DUALphone 3088? what is a DUALphone? is it easy to connect my DUALphone to the internet? Are there any special...
  • Page 81 QUeStion what Skype features does my DUALphone support? what is Skypeout? what is the price of a call to ordinary phones and mobile phones via Skypeout? is it expensive to use Skype with a volume based internet connection? Does Skype work...
  • Page 82 QUeStion in which countries has the DUALphone 3088 been approved? can i use the DUALphone as a conference phone? is it safe to call via Skype? is it safe to have my user data on the Skype server? can i make an...
  • Page 83 (chat) via my DUALphone? can i associate a picture with my Skype account? which protocol does my DUALphone use? how long is the talk time on fully charged batteries? how long is the stand by time on fully charged...
  • Page 84 DUALphone? i don’t have a land- line wall receptacle near the place where i want to put the DUALphone base station and i don’t want to do install new telephone wires between the base station and the landline receptacle.

  • Page 85: Ce Declaration Of Conformity

    CE Declaration of Conformity This.product.is.manufactured.for.RTX.Products.A/S ..Please.also.refer.to.the.introduction.in.the.Installation.Guide. and.User.Manual,.guarantee.and.safety.&.warranty.information.sheets . The.DUALphone.3088.complies.with.the.requirements.of.EC.directives: 99/05/EC.Directive.for.radio.facilities.and.telecommunication.terminals Conformity.with.essential.requirements.of.Council.Directive.99/05/EC.is.assured.according.to: R&TTE.. Directive.99/05/EC.. Additionally,.the.DUALphone.3088.is.in.conformity.with.the.directives.below: EMC.. Directive.89/336/EC.. Safety.. Directive.77/3/EC.. Health/SAR.. Recommendation.99/519/EC. Due.to.existing.differences.between.public.telecommunication.networks.in.different.states,.this.authentication. does.not.in.itself.constitute.an.unconditional.guarantee.of.the.successful.operation.of.these.units.on.every. network.terminal.point . intended use: The.DUALphone.3088.is.designed.to.switch.onto.the.analogue.telephone.network.via.the.normal.telephone. socket.and.a.LAN.interface.on.a.broadband.connection ..Any.other.use.is.deemed.as.not.intended.use . The.company.does.not.accept.any.claims.resulting.from.unauthorised.alterations.or.modifications.not.described. in.this.user.manual . c e D e c L A r At i o n o f c o n f o r m i t Y Standard:.EN301406.V.1 .5 .1...

  • Page 86: End-User License Agreement From Skype

    Section End-user license agreement from Skype S U p p o r t i n f o r m At i o n...

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