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Cloud Frame
User's Manual
Model: KS1016
For ongoing product improvement, this manual is subject to modification without prior notice.

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Table of Contents
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Summary of Contents for Alpha Digital Cloud Frame KS1016

  • Page 1 Cloud Frame User's Manual Model: KS1016 For ongoing product improvement, this manual is subject to modification without prior notice.
  • Page 2: Table Of Contents

    CONTENTS Safety Precautions What's-In-The Box Know your Cloud Frame Connect Power Link Wi-Fi Register Your Cloud Frame Check if you need to upgrade WiFi Setup Getting to know your main menu My Cloud Album Weather Report Local Photos Local Videos Clock Alarm Here's some Set-Up Guide...
  • Page 3: Safety Precautions

    Safety Precautions...
  • Page 4 Safety Precautions...
  • Page 5: What's-In-The Box

    What's-In-The Box? 1 Cloud Frame 1 Quick Start Guide 1 Power Adaptor 1 USB cable 1 OTG cable 1 Warranty card 1 Cloud Frame Stand Know your Cloud Frame 1. Earphone jack: Audio output connection for earphones. 2. Volume up: Press to increase the volume level. 3.
  • Page 6: Connect Power

    Connect Power Plug the Power Adapter into the frame and also into a power outlet. Press and hold on the Power ( ) button for more than 3 seconds to turn o n or turn off the frame. Link Wi-Fi After power-on, the screen will appear a prompt to ask you to link to Wi-Fi, follow below instructions to link your frame to the internet.
  • Page 7 Link Wi-Fi Step1: Tap "Settings" button on Step2: Tap WiFi button ( ) to the prompt. turn on. Step4: Input your password, and then Step3: Select your network. tap "Connect" button. Now, you can see your router has been connected, which means your frame has been linked to internet.
  • Page 8: Register Your Cloud Frame

    Register Your Cloud Frame After Wi-Fi is connected, tap "My Cloud Album" on home screen, below message will appear to remind you to register your cloud frame. Now you can register your cloud frame on this device, or you can go to your mobile phone or computer to register your cloud frame.
  • Page 9 Register Your Cloud Frame Step2: Open the "Alpha Cloud Frame" App from your phone, tap "New to Alpha Cloud Frame? Create an Account". Step 3: Enter your personal information and tap "Create Account".
  • Page 10 Register Your Cloud Frame Step 4: You'll receive an activation email from Alpha shortly, enter the activation code on the interface, and you have your cloud account ready. Then you can activate your cloud frame by entering your frame serial number. 3) Register on your computer Open browser, type in https://cloud.sungale.com, you will find below interface.
  • Page 11 Register Your Cloud Frame You will be prompted to register the frame by providing the serial number from your frame as well as some basic personal information, then click "register" button. Please go to your email inbox to find the activation email sent from support@sungale.com.
  • Page 12: Check If You Need To Upgrade

    Check if you need to upgrade After Wi-Fi is connected, tap "Settings" on home screen, then tap Device Info/ Upgrade/Check for updates, System will auto inspect new Version. Step1: Tap on "Settings" Step2: Tap on "Device Info" Step4: Tap on "Upgrade" Step4: Tap on "Check for updates"...
  • Page 13 Check if you need to upgrade If it has new version, your frame should look like the below: Now you can follow the steps below to upgrade your cloud frame. Step2: Tap on "Install now" Step1: Tap on "Download" when download fulfilled Step3: Tap on "OK"...
  • Page 14: Wifi Setup

    Check if you need to upgrade When upgrading fulfilled, the system will auto re-start, then, a prompt will appear on home page to indicate the system has been upgraded to the latest version. WiFi Setup You should automatically be prompted to setup your WiFi connection during the frame registration process, but if you ever need to connect to a new WiFi network, follow below instructions: Step1:...
  • Page 15: Getting To Know Your Main Menu

    Getting to know your main menu Calendar: Current time. User account: Means that your account is already logged in. WiFi icon: Means that the router is available and shows the signal intensity. Videos: Play or view the videos stored in internal memory or microSD card. Clock: View the time and date.
  • Page 16: My Cloud Album

    My Cloud Album The My Cloud Album is used for displaying the photos you pushed from your mobile phone or computer to Cloud Storage, then to this frame. How to add photos to the Cloud? 1) Add photos to the Cloud by "Alpha Cloud Frame" App: Go to Google Play Store or Apple App Store to download and install "Alpha Cloud Frame"...
  • Page 17 My Cloud Album 1) Add photos to the Cloud by "Alpha Cloud Frame" App: Step 3: Input the album name and tap "Submit" button. Step 4: Select the Album you want to add photos to.
  • Page 18 My Cloud Album 1) Add photos to the Cloud by "Alpha Cloud Frame" App: Step 5: icon to choose photos from your phone. Step 6: After selecting the photos, tap "Upload Photos" to upload photos. Now, the photos you added to the Cloud.
  • Page 19 My Cloud Album 1) Add photos to the Cloud by "Alpha Cloud Frame" App: Step 7: icon then tap "Push to Cloud Frame". Step 8: Select your frame then tap "Push Album to selected Cloud Frame". Now the cloud album you pushed will appear on your cloud frame shortly.
  • Page 20 My Cloud Album 2) Add photos to the Cloud from your computer: Step 1: Go to www.cloud.sungale.com, login into your account Step 2: Select "Manage Account" go to manage page. Step 3: Select "Manage Album" and then select "Add New Album", name your album, and click "OK"...
  • Page 21 My Cloud Album 2) Add photos to the Cloud from your computer: Step 6: When all photos uploaded, click "Close" button to close the upload page, you'll see your photos have been uploaded. Step 7: Click "Back to Album List" go back to Manage Album page.
  • Page 22 My Cloud Album View and Slideshow photos of Cloud on Cloud Frame To access and view these photos, click "My Cloud Album" icon, select the album and photos you want to as a slide show, tap the "Start Slide Show" icon to start. If you want to stop the slide show, tap the photo and the slide show will stop and you will be back to My Cloud Album menu.
  • Page 23: Weather Report

    Weather Report If this is the first time you will be using your frame, please follow the steps below on how to set your preferred City to be on the Weather Display. Step 1. Step 2. From the main menu, Agree to the Terms and tap "Weather"...
  • Page 24: Local Photos

    Local Photos Your frame comes with internal memory and also a microSD card slot for additional memory access. To access and view local photos, tap "Local Photos" icon, all the photos will load on the screen as thumbnails mode, select the album and photos you want to as a slide show, tap the "Start Slide Show"...
  • Page 25: Clock

    Clock From the main menu, tap "Clock" icon, you can see the time and date. Tips: How to change 24 hour time to 12 hour time? If you want to change 12 hour time to 24 hour time. You can go to main menu, tap "Settings", and tap "Date and Time", then tap 24-Hour Time button ( to turn on.
  • Page 26 Alarm Step 3. Select the desired time and tap "OK" button. Tips: 1. Tap "Repeat" if you would like to set the same Alarm time on other days. 2. Tap "Ringtone" if you would like to select other ringtones. 3. Tap "Label" if you would like to name the Alarm. Step 4.
  • Page 27: Here's Some Set-Up Guide

    Here's some Set-Up Guide WiFi: Sound: Connect your Cloud Frame to You can set up Media Volumes & your Wi-Fi router. Notification Volumes. Display: Date and Time: You can set up Brightness. You can set up Date and Time. Recovery: Device Info: You can see frame You can reset frame.
  • Page 28: Insert A Memory Card

    Insert a memory card MicroSD card is compatible with this unit. microSD Card Connect the Cloud Frame to the computer Use the USB cable to connect the Cloud Frame to a computer.
  • Page 29: Helpful Tips On The "Alpha Cloud Frame" App

    Helpful Tips on the "Alpha Cloud Frame" App Know the App main menu Once you have logged in on your "Alpha Cloud Frame" App, it will go to the My Album menu, Tap icon from the upper left hand corner, it will go to the main menu.
  • Page 30: Account Setting

    Helpful Tips on the "Alpha Cloud Frame" App 1. Account Setting icon, you can view Usage Statistics and change password.
  • Page 31: Manage Album

    Helpful Tips on the "Alpha Cloud Frame" App 2. Manage Album Step 1: icon from the upper right hand corner. Step 2: Input the album name and tap "Submit" button.
  • Page 32 Helpful Tips on the "Alpha Cloud Frame" App 2. Manage Album Step 3: Select the Album you want to add photos to. Step 4: icon to choose photos from your phone.
  • Page 33 Helpful Tips on the "Alpha Cloud Frame" App 2. Manage Album Step 5: After selecting the photos, tap "Upload Photos" to upload photos. Now, the photos you added to the Cloud.
  • Page 34 Helpful Tips on the "Alpha Cloud Frame" App 2. Manage Album Step 6: icon then tap "Push to Cloud Frame". Step 7: Select your frame then tap "Push Album to selected Cloud Frame". Now the cloud album you pushed will appear on your cloud frame shortly.
  • Page 35: Manage Frame

    Helpful Tips on the "Alpha Cloud Frame" App 3. Manage Frame My Frame icon to go to Albums on frame menu, You can view the albums that have been pushed to cloud frames. icon to remove the album from your cloud frame.
  • Page 36 Helpful Tips on the "Alpha Cloud Frame" App 3. Manage Frame My Frame icon to go to Setting menu, You can set up: General Settings, Slide show Settings, Weather Panel Setting, Random Play and Zooming Effect.
  • Page 37 Helpful Tips on the "Alpha Cloud Frame" App 3. Manage Frame Linked Frame Tap "Linked Frame" icon, then tap "Link a New Frame" icon. Input the Account# and Serial# of the frame you want to link to, then tap "Submit" button, the frame you have linked.
  • Page 38 Helpful Tips on the "Alpha Cloud Frame" App 3. Manage Frame Linked Frame icon, You can view the albums that have been pushed to this frames.
  • Page 39 Helpful Tips on the "Alpha Cloud Frame" App 3. Manage Frame Linked Frame Long press the icon, you can remove this linked frame.
  • Page 40 Helpful Tips on the "Alpha Cloud Frame" App 3. Manage Frame Linked Frame In My Album menu, s elect the album your want to push this linked frame, tap icon then tap "Push to Cloud Frame". Select this linked frame then then tap "Push Album to selected Cloud Frame". Now the cloud album you pushed will appear on this linked frame shortly.
  • Page 41: Troubleshooting

    Troubleshooting 1. How to find my cloud frame serial number? On your cloud frame, click Settings at the lower right corner, then click "Settings" again, scroll down to find "About device" or "Device info", you'll find your device serial number starts with "SK***". 2.
  • Page 42 Troubleshooting 6. Why does my cloud frame "Turn off" after a while? Your frame will not turn off by itself, it'll go to sleep according to the cloud setting. You can adjust how long your frame goes to sleep. Simply login to your Alpha cloud app, tab "Manage Frame"...
  • Page 43: Support

    Troubleshooting 12. Can I change the local photo slide show styles/time intervals? NO, only cloud album slide show is configurable 13. Pictures showing sideways or upside-down on frame Please delete the wrong photos, then, re-upload on cloud frame website or via app.
  • Page 44: Fcc And Safety Information

    FCC and Safety Information...

Table of Contents