Getting Help From the www.cliffordgps.com website you can access Online Help and Frequently Asked Questions (FAQ's). If you do not find what you need CLIF- FORD Customer Care will be happy to answer any of your questions. For questions regarding your service plans and to access on-line features: Toll Free: 888-847-7118 Email: help@cliffordgps.net For questions regarding your installation contact your local dealer:...
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Click on the "I do not have a User ID" link. This brings you to Account setup. From here you will be able to enter your contact information, your ESN and VIN numbers, and select your Service Term and Transaction packages.
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also choose the optional Connections bundle for each vehicle. Click Continue. Enter in your credit card information and click continue. 10. At this point you can review your purchase selections. If you need to make any changes click on the Back button; otherwise, click on Continue to pro- ceed with the purchase.
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11. The Purchase Confirmation page will open. This page is your receipt. It also contains everything you'll need to log into the www.cliffordgps.com website or use the telephone system; Account Number, User ID and Password. Print this page and keep it for reference. You can now log into the www.cliffordgps.com website.
CLIFFORD ® Online The www.cliffordgps.com website can be accessed from any internet connect- ed computer. You will need to have your User ID and Password to gain access. Inside CLIFFORD GPS Online you can: ® ❍ Personalize account and vehicle information ❍...
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Door Unlock: Unlock the driver door of your vehicle and receive its location. Starter Disable: (Immobilize): Disable your vehicle's starter if it is stolen and receive its location, speed and heading. The next time your vehicle's ignition is turned off and then on, it will not start. Starter Enable: Once it is secure to do so, enable your vehicle's starter from it's disabled state.
Perform an action from the web: Select vehicle(s) from the Vehicles Tab or Alerts/Actions Tab. Click on the action icon. ❍ If you have enough Alert/Action connections available for the selected action a confirmation message opens asking "This action will debit your account x credit(s). Do you want to proceed with the action?"...
Incomplete Actions Your action request was incomplete because the vehicle's location was outside a wireless coverage area. There is no cost when an action does not complete successfully therefore your Alert/Action Connection meter will not be debited. Perform an action from the telephone: Dial the CLIFFORD and password.
Next, select to wait on the line to receive the response or perform another action or hang-up. Action responses state both the outcome of the action, and the nearest address location of the vehicle. Example: "Your Locate action was suc- cessful.
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Gain assurance that CLIFFORD ® GPS 210C is fully functional. CLIFFORD GPS 210C generates a Status Alert every thirty days. ® Border Crossing: Know when your vehicle has crossed the Canada-US or US- Mexico borders, indicating a possible theft, and receive the loca- tion, speed and direction.
Alert Notifications CLIFFORD ® Automated Alerts are automatic notifications of events, circum- stances and conditions, which are constantly monitored and reported by CLIF- FORD ® equipped vehicles. Customers can receive Alerts via email, phone (voice or text), pager and a personal digital assistant (PDA). Alerts are always sent to the CLIFFORD tions are turned on or off.
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Notification Rules: ● Alerts are always sent to the CLIFFORD fications are turned off. ● By default, all alert notifications are turned off. ● The email addresses and phone numbers entered are not lost when a noti- fication is turned off. ●...
● In the Notification Sent column in the Alerts/Actions tab of the Information window a Yes or No indicates whether or not an alert notification was sent for the alert. Understanding the Alert and Action Data The CLIFFORD system in conjunction with the Global Positioning System ®...
Service Plans and Connections A Service Plan is a yearly subscription for access to CLIFFORD ® On-line. It includes CLIFFORD ® website and telephone access. Each vehicle within an account requires its own Service Plan. Service Plans are available in 1, 2, and 3 year terms.
Positioning System (GPS). Future of GPS Technology CLIFFORD ® 210C services leverage stable, reliable technology platforms with the ability to implement future technological advancements. CLIFFORD ® 210Cis developed to support emerging wireless platforms and devices to ensure future value and avoid obsolescence.
tion information. Underground parking garages, concrete enclosures and urban canyon are some instances when the direct line of sight may be obstructed. The GPS is a constellation of 24 satellites that orbit the earth. These satellites are continuously transmitting data to the GPS receiver integrated into your CLIFFORD ®...
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❍ Cookies ❍ Third-party sites ❍ Protection of Children Online ❍ Security ❍ Consent ❍ Acceptance of Terms ❍ Updates and Contact Information AS A VISITOR TO ONE OF OUR WEBSITES, THE FOLLOWING STATE- MENTS DESCRIBE THE INFORMATION WE COLLECT AND HOW WE USE THAT INFORMATION: Data Collection Our sites use mail forms to fulfill inquiries or customer and investor requests for...
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Data Use We use the IP addresses and other non-personal information of our site visi- tors to help diagnose problems with our server and to better administer our sites. This information may also be used to improve our web sites, to gather broad demographic information, or to compile aggregate statistics about the number of visitors to our sites and other "site behavior"...
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❍ any other information that is necessary in order for us to conduct business with you. Such information may be collected when you make an agreement with us, pur- chase a product or service from us, register for a warranty program, sign on to CLIFFORD Online, provide credit references, apply for credit or when you con- ®...
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credit and/or collections reporting agency or verification of your information with your bank, financial institution or employer. WHENEVER YOU, THE OPERATOR OF YOUR VEHICLE OR ANYONE ACCESSING YOUR CLIFFORD OR INITIATES AN ACTION OR ALERT, DIRECTED MAY BE REQUIRED TO USE OR DISCLOSE YOUR PERSONAL INFORMATION IN ORDER TO RESPOND.
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Directed uses cookies only for the above-mentioned purposes and will not use them to identify users or to track non-CLIFFORD ® 210C. Users, by configuring their browser preferences, have the choice to accept, reject, or be notified when a cookie is set. Third-party Sites Our sites may contain links to other sites for your convenience.
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Protection of Children Online It is our intention that the Directed web sites be used by adults. Children should always ask their parents or guardians for permission before sending personal information to Directed or to anyone else. We encourage parents to take an active role in their children's use of the Internet.
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or remove portions of this statement at any time. Your continued use of any one of our web sites following changes to these terms means you accept those changes. We recommend that users re-visit this Privacy Policy Statement and the Terms of Use page on occasion to learn of any changes. Updates and Contact Information This Privacy Policy Statement was last updated on June 10, 2005.
NON-TRANSFERABLE HARDWARE LIMITED WARRANTY Directed Electronics (Directed) promises to the original purchaser that the GPS automotive tracking unit (the Product), excluding accessories, purchased and installed from a Directed authorized dealer is free from defects in materials or workmanship under normal use and conditions for a period of time equal to the duration of Service Agreement for activation and provision of tracking and notification services of the Product by the purchaser.
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