Gatekeeper Systems G4-304SD1a User Manual & Installation Manual
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Gatekeeper Systems G4-304SD1a User Manual & Installation Manual

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Fleet Safety, Security and Tracking Solutions
User Manual & Install Guide
Document Ref. No. : DN2981
Version No.
Document Date
G4-304SD1a
: 1.0.0
th
: 19
TM
July 2017

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Summary of Contents for Gatekeeper Systems G4-304SD1a

  • Page 1 Fleet Safety, Security and Tracking Solutions G4-304SD1a User Manual & Install Guide Document Ref. No. : DN2981 Version No. : 1.0.0 Document Date : 19 July 2017...

  • Page 2: Table Of Contents

    VIEWING RECORDED DATA ....................... 45 ..........................45 SING THE LAYBACK EATURE ..............................48 SING EARCH ..............................57 SING EARCH CONFIGURING THE G4-304SD1A ....................62 ..................62 UICK EFERENCE TO ONFIGURATION YSTEM ......................62 AVIGATING THE ONFIGURATION ENUS ................................. 66 ASIC ETTINGS 6.3.1...
  • Page 3 G4-304SD1a User Manual & Install Guide 6.3.2 Time Setup ..............................69 6.3.3 Startup ................................73 6.3.4 User Setup ............................... 76 6.3.5 Network ................................78 6.3.6 Application ..............................85 ............................86 URVEILLANCE ETTINGS 6.4.1 Live View ................................. 86 6.4.2 Record ................................92 6.4.3...
  • Page 4 TABLE OF FIGURES Figure 2-1 Front View of the G4-304SD1a ........................9 Figure 2-2 Close Up View of the G4-304SD1a Status Indicator Lights ..............9 Figure 2-3 Rear View of the G4-304SD1a ........................10 Figure 3-1 Side View of the Finger Mouse ........................16 Figure 3-2 Connecting the Finger Mouse and LCD Monitor ..................

  • Page 5: Glossary

    ICD / ICD2 Interactive Control Display, purpose built touch screen monitors for operating Gatekeeper Systems G4-304SD1a. Input/Output IP Camera An Internet protocol camera, or IP camera, is a type of digital video...
  • Page 6 G4-304SD1a User Manual & Install Guide On Screen Display – an image superimposed on a screen commonly used to display information such as volume, channel, date/time, device status, etc. It also forms the basis of the menu system display which is used to configure the system settings of the digital video recorder.

  • Page 7: Introduction

    Video Recorder offers H.264 compression, the same compression technique as used in Blu-Ray disk players that produces crystal clear, best in class, video imagery. The G4-304SD1a records to a removable SD (Secure Digital) card. The G4-304SD1a is built to withstand the shocks, vibration and environmental stresses inherent in vehicle operation. In order to play back the recorded video the G4-304SD1a utilizes custom video viewing software, “G4 Viewer...
  • Page 8 The SD Card is specially formatted for use in your G4-304SD1a. Please do not format  it yourself using Microsoft Windows. A SD card from a G4-304SD is not compatible with the G4-304SD1a and so would require to be formatted in the G4-304SD1a prior to use.

  • Page 9: Your G4-304Sd1 At A Glance

    D. SD Card Slot: The SD Card is installed in this slot. The slot is protected by a cover which is  only removed when the SD Card needs to be accessed. Figure 2-2 Close Up View of the G4-304SD1a Status Indicator Lights 9 of 151...

  • Page 10: Figure 2-3 Rear View Of The G4-304Sd1A

    Illuminated green indicates network connection is available. (Note: The LAN LED status light is currently not supported) Figure 2-3 Rear View of the G4-304SD1a A. GPS Antenna In: This is the connection point for the external GPS antenna. If there is no ...

  • Page 11: Included

    This is the vehicle power ignition cable for powering the G4-304SD1a and its connected accessories. Sensor Cable (CAB000376) This is the sensor cable for connecting the various sensor input to the G4-304SD1a. Power Line Fuse Ignition Line Fuse Fastening Screws Front Cover Key 11 of 151...

  • Page 12: Sd Card - Overview

    The 304SD1a utilizes a SD (Secure Digital) card for the storage of Video. SD cards are very simple to use, and very reliable. The SD cards supplied by Gatekeeper Systems have been extensively tested and are the only approved SD cards for use in the 304SD1a.

  • Page 13: Getting Started

    3 Getting Started 3.1 Learning How to Navigate Your G4-304SD1a comes with a simple graphical user interface from which you can access all the features and functions. You can select from a choice of intuitive interface devices with which to navigate the system.

  • Page 14: Using The Ir Remote Control

    G4-304SD1a User Manual & Install Guide 3.1.1 Using the IR Remote Control The infra-red remote control, together with the accompanying LCD monitor, allows you to access the DVR functions and menu system. Front View of the IR Remote Control (Please Note: The remote you receive may appear slightly different to the one depicted here) Setup: To access the menu use the Setup button.
  • Page 15 G4-304SD1a User Manual & Install Guide How to Connect the IR Remote Control and LCD Monitor Connecting the IR Remote Control and LCD Monitor 15 of 151...

  • Page 16: Using The Trackball Mouse

    3.1.2 Using the Trackball Mouse. The trackball mouse, together with the accompanying LCD monitor, provides one way to access the G4-304SD1a menu and functions using a familiar graphical user interface point-and-click system. Figure 3-1 Side View of the Finger Mouse Right Button: When viewing video streams, pressing this button will toggle between showing ...

  • Page 17: Figure 3-2 Connecting The Finger Mouse And Lcd Monitor

    G4-304SD1a User Manual & Install Guide How to Connect the Finger Mouse and LCD Monitor Figure 3-2 Connecting the Finger Mouse and LCD Monitor 17 of 151...

  • Page 18: Using The Interactive Control Display (Icd2)

    G4-304SD1a User Manual & Install Guide 3.1.3 Using the Interactive Control Display (ICD2) The ICD2 is a full featured touch display that makes navigating the device menu system very intuitive. Besides the touch function, this accessory also has a number of buttons which act as hotkeys allowing the user to quickly select and go to different functions.

  • Page 19: Figure 3-4 Connecting The Icd2

    G4-304SD1a User Manual & Install Guide Exit Key: Pressing this button will move the user back to the previous screen. If viewing video  streams, then pressing this button will toggle between showing and hiding the on-screen quick menu (similar to a single tap on the touch screen).

  • Page 20: Guide To Common Navigation Actions

    G4-304SD1a User Manual & Install Guide 3.2 Guide to Common Navigation Actions The following table provides a summary of commonly used navigation functions. Action IR Remote Finger Mouse ICD2 Navigating through Use the Arrow Keys to Move the on-screen Use your finger to tap the screens.
  • Page 21 G4-304SD1a User Manual & Install Guide Action IR Remote Finger Mouse ICD2 type the numbers Enter Key. Button. directly, once the numeric field has been Alternatively, you may selected. also use the Numeric Keys on the IR Remote Control to type the...
  • Page 22 G4-304SD1a User Manual & Install Guide Action IR Remote Finger Mouse ICD2 the midst of video playback, then you need to Exit the playback first before you can jump to the main menu. Jump to a particular While viewing video, Not applicable.

  • Page 23: The G4-304Sd1A Startup Screen Layout

    User Manual & Install Guide 3.3 The G4-304SD1a Startup Screen Layout Upon startup, the screen of the G4-304SD1a will display the live video streams from the various cameras attached to the G4-304SD1a. Users can select and configure how many video channels to be displayed on the screen for monitoring purposes.

  • Page 24: Viewing Live Video

    G4-304SD1a User Manual & Install Guide 9 Camera On-screen View: This view splits the screen into nine sections (using a 3x3 grid  layout), and displays the video streams from cameras simultaneously on the screen. System Information: This displays the system information screen where the user can view ...
  • Page 25 G4-304SD1a User Manual & Install Guide 4 Camera On-screen View In 4 Camera (Quad) On-screen View mode, the screen is split into four sections (using a 2x2  grid layout) and video from four cameras is simultaneously shown on the screen.

  • Page 26: Quick View Of System Status Information

    G4-304SD1a User Manual & Install Guide Figure 3-7 Example of Video Loss 3.5 Quick View of System Status Information Selecting the System Information button on the on-screen quick menu will display the system information screen where the user can view various device information such as version information, active modules, server status, environment data, and storage size.
  • Page 27 The information shown is as follows: Device Name  Device ID  Serial Number  MAC Address – this is the G4-304SD1a  LAN MAC Firmware Version  MCU Version  CP3/4 Version – this is the ICD firmware ...
  • Page 28 G4-304SD1a User Manual & Install Guide 4. Server Status This screen shows the details of the Center Server that the device is setup for connection to (summarising the connection status and type, as well as the connection address and port number).

  • Page 29: Logging Into The System

    3.6 Logging into the System In order to access many of the G4-304SD1a advanced functions, you will need to be logged in to the system. This is a security measure to ensure that access to sensitive functions and video data is restricted to authorised users.
  • Page 30 If the password is correct, you will be logged-in and allowed to access the advanced  functions of the G4-304SD1a and the Main Menu. At any time, you may also cancel the log-in process by clicking the ( Cancel ) button.

  • Page 31: Understanding The Main Menu

    G4-304SD1a User Manual & Install Guide 3.7 Understanding the Main Menu The Main Menu can be accessed by clicking the Person icon on the far right of the on-screen quick menu. Figure 3-8 Accessing the Main Menu The Main Menu has five options as shown in the following figure.
  • Page 32 Logout: Logout the current logged-in user. This will return the system to the live video view.  The REC Search and Log Search functions will be explained in the chapter on Viewing Recorded Data, whilst the Setup function will be explained in the chapter on Configuring the G4-304SD1a. 32 of 151...

  • Page 33: Basic System Quick Start

    Chapter 9 Turning your vehicle ignition on will automatically power up the G4-304SD1a. When your vehicle ignition is turned off, the device will automatically shut down after 5 minutes (you will be able to change this later in the device settings).

  • Page 34: Step 3: Logging In And Accessing System Configuration

    G4-304SD1a User Manual & Install Guide 4.3 Step 3: Logging In and Accessing System Configuration You may now log into the system and go to the Main Menu where you can access the device Setup and configuration settings. Step 3.1 ...
  • Page 35  Understanding the Setup Menu System for System Configuration The G4-304SD1a comes with a comprehensive setup menu system where you will be able to tailor almost every aspect of the device operations to your unique fleet requirements. The configuration options in the menu are broken into 5 major sections: Basic –...

  • Page 36: Figure 4-2 Setup Menu System For Device Configuration

    G4-304SD1a User Manual & Install Guide Alarm – where you will be able to configure recording, snapshot and other actions which the  device will perform when an alarm event occurs. For a detailed explanation, please see Section 6.6. Maintenance – where you will be able to perform various maintenance actions, including ...

  • Page 37: Step 4: Setting The Date And Time

    G4-304SD1a User Manual & Install Guide Under the Surveillance section: Record options  IPC Setup options  4.4 Step 4: Setting the Date and Time The first step is to ensure that the date and time is set correctly in the device.

  • Page 38: Step 5: Setting The Vehicle Identity Information

    G4-304SD1a User Manual & Install Guide DEFAULT SETTINGS: Offset One Hour  DEFAULT SETTINGS: Mode Week  DEFAULT SETTINGS: Start MAR (month)  2ND (week)  SUNDAY (day)  02:00:00 (time)  DEFAULT SETTINGS: NOV (month)  1ST (week) ...

  • Page 39: Step 6: Setting Basic Preferences

    G4-304SD1a User Manual & Install Guide You may use this field to identify a particular Line Number route (if any) that the vehicle will be operating Maximum of: 10 characters Driver Info If the vehicle will have a specific driver, you...

  • Page 40: Step 7: Setting Up Authorised Users

     It is highly recommended that you do not change the password on the default administrator account, as this account will be used by authorised Gatekeeper Systems engineers to troubleshoot your device during support and maintenance. You may change the password for the default normal user account, and also add an additional normal user account if required.

  • Page 41: Step 8: Setting Up Recording

    User Manual & Install Guide 4.8 Step 8: Setting Up Recording The G4-304SD1a is a hybrid DVR. It has the capability of having a combination of analog; analog HD and a single IP camera connected at the same time. Please Note: that the cameras, if using a combination of analog and analog HD cameras, must be used in pairs, e.g.
  • Page 42 G4-304SD1a User Manual & Install Guide Channels 1 to 4 are analog channels. Channel 5 is a Digital IP camera channel. For channels 1 to 4, only enable the channels Enable which actually have cameras connected. Please note that the system will show a video loss message on channels which are enabled, but do not have a connected camera (i.e., no...
  • Page 43 G4-304SD1a User Manual & Install Guide 1 (Best)  DEFAULT SETTINGS: Encode Mode For all channels (1 to 5), set the following:  Dual Stream DEFAULT SETTINGS: Record Storage Internal SD  DEFAULT SETTINGS: Record Mode Alarm backup  DEFAULT SETTINGS:...

  • Page 44: Step 9: Setting U Pip Cameras

    Please follow the steps in to setup the IP Camera in your system. Section 6.4.3 4.10 Step 10: Finish Your new G4-304SD1a system is now setup and ready to go! Please also review to learn about viewing and clipping the recorded video. Chapter 5...

  • Page 45: Viewing Recorded Data

    G4-304SD1a User Manual & Install Guide 5 Viewing Recorded Data 5.1 Using the Playback Feature The Playback feature can be accessed from the on-screen quick menu after logging in. It functions as a shortcut which allows the user to immediately access and view recorded video from the start of the current day (beginning 00:00:00H) till the current time of the day.

  • Page 46: Figure 5-2 Playback On-Screen Controls

    G4-304SD1a User Manual & Install Guide The Video Playback On-Screen Controls If you are using a Finger Mouse, you can toggle the on-screen controls by pressing the Right Button, whereas with the ICD2, you would just tap anywhere on the video. If there is no user input, then the on-screen playback controls will auto-hide after 15 seconds of inactivity.
  • Page 47 G4-304SD1a User Manual & Install Guide Decrease Volume: Decrease the volume of the audio in the video recording currently being  played back. Current Playback Time Control: This shows the current playback time. Selecting it will bring up  the time control dialog which allows you to key in a specific time (in hh:mm:ss 24-hour time format) from which to begin the playback.

  • Page 48: Using Rec Search

    The REC Search feature can be accessed from the Main Menu after logging in. It allows the user to search for and view any recorded video which is stored on the G4-304SD1a storage SD card. Users can also select and export video clips of specific time periods to an external storage device (such as USB flash drive) for later viewing.

  • Page 49: Figure 5-4 Rec Search Camera Channel Controls

    REC Search Step 2: Selecting the Camera Channels In a complex multi-camera G4-304SD1a configuration such as the G4-304SD1a which can have up to 5 connected cameras in total, even a single day may contain a lot of recorded video data. This next step allows you to filter the data by selecting only the camera channels of interest to view.

  • Page 50: Figure 5-5 Rec Search Time Controls

    G4-304SD1a User Manual & Install Guide Main Menu: Click this icon to return to the Main Menu.  Back to Previous Screen: Click this icon to return to the Previous Screen that you were at.  Video Type: Clicking the ( v ) button displays a drop down menu which allows you to select ...
  • Page 51 G4-304SD1a User Manual & Install Guide Main Menu: Click this icon to return to the Main Menu.  Back to Previous Screen: Click this icon to return to the Previous Screen that you were at.  Time Scale: This is the time bar which shows recorded video availability for the day (from ...

  • Page 52: Figure 5-6 Rec Search Playback Controls

    G4-304SD1a User Manual & Install Guide drag left and right along the colored bars to quickly move the marker in order to select a different playback start time. Playback Video: After selecting the playback start time and specifying the camera channels, ...
  • Page 53 G4-304SD1a User Manual & Install Guide Slider Bar Knob: Using a Finger Mouse or an ICD2, you can click-and-drag this moveable knob  to the specific time where you wish to view the recorded video. Audio Controls Toggle: This toggle button lets you show or hide the audio controls.
  • Page 54 G4-304SD1a User Manual & Install Guide Exit Playback: Clicking this button returns you to the previous screen where you can select a  different time period for playback. REC Search Step 5: Exporting the Recorded Video At the time period selection screen of the REC Search function, you may also choose to export a video clip of the recorded video data by specifying a start and end time for the video and clicking the ( Export ) button on the screen.
  • Page 55 Please Note: If you are using the Finger Mouse/LCD combination to navigate you will need to use a Gatekeeper Systems USB Hub to allow two devices to share the one USB port.
  • Page 56 You may also click the ( Cancel ) button in order to go back and select a different  time period. Gatekeeper Systems USB hub. Note the instructions for the correct order in which to connect devices. 56 of 151...

  • Page 57: Using Log Search

    (such as USB flash drive) for later viewing. Please Note: If you are using the Finger Mouse/LCD combination to navigate you will need to use a Gatekeeper Systems USB Hub to allow two devices to share the one USB port. Log Search Step 1: Selecting the Date The first step in the Log Search screen allows you to select a date to view the associated log files.

  • Page 58: Figure 5-7 Log Search Date Controls

    G4-304SD1a User Manual & Install Guide Figure 5-7 Log Search Date Controls Main Menu: Click this icon to return to the Main Menu.  Back to Previous Screen: Click this icon to return to the Previous Screen that you were at.

  • Page 59: Figure 5-8 Log Time And Type Selection

    G4-304SD1a User Manual & Install Guide Figure 5-8 Log Time and Type Selection Main Menu: Click this icon to return to the Main Menu.  Back to Previous Screen: Click this icon to return to the Previous Screen that you were at.

  • Page 60: Figure 5-9 View And Export Log File

    G4-304SD1a User Manual & Install Guide If the Alarm log type is selected, the log file can be filtered further by Alarm Type. Show all alarm events. IO Alarm Only show IO alarm events. Panel Alarm Only show panel alarm events.
  • Page 61 G4-304SD1a User Manual & Install Guide Export: Clicking this icon allows you to export the log file to an external storage USB flash  drive. 61 of 151...

  • Page 62: Configuring The G4-304Sd1A

    6 Configuring the G4-304SD1a 6.1 Quick Reference to Configuration Menu System The following shows a high level map to the various settings in the G4-304SD1a configuration menu system. Please refer to the following sections for a detailed description of each section.

  • Page 63: Figure 6-1 Layout Of The Configuration Menu

    G4-304SD1a User Manual & Install Guide The Layout of the Configuration Menu System Figure 6-1 Layout of the Configuration Menu Main Menu: Click this icon to return to the Main Menu.  Back to Previous Screen: Click this icon to return to the Previous Screen that you were at.
  • Page 64 If you navigate away from the current page/tab without saving, any changes that you have made to the settings will be discarded. Please note that your configuration settings have been set by Gatekeeper Systems engineers to meet your specific deployment requirements. Do not reset to factory defaults or change the settings unless you fully understand the changes you are making, or as directed by Gatekeeper Systems.
  • Page 65 G4-304SD1a User Manual & Install Guide However, if the field will only accept numeric values, clicking on the field will display an on-screen keypad for the user to key in numeric values. This is an input field for dates. Clicking on this field will show a Date Field calendar from which the user can select the desired date.

  • Page 66: Basic Settings

    G4-304SD1a User Manual & Install Guide This is a controlled input field which only accepts selections from a Drop List predefined list of items. This kind of field can be identified by a ( v ) button to the right of the field. Clicking this button will display a list of items which can be scrolled and selected.

  • Page 67: Regist Info

    G4-304SD1a User Manual & Install Guide Figure 6-2 Basic Setup Tab in the Device Configuration Options 6.3.1 Regist Info Navigate to: Main Menu Setup Basic Setup Regist Info    This subsection enables you to view and set the various identification codes to be associated with the device, as well as the vehicle it will be installed in, and the associated vehicle driver.
  • Page 68 G4-304SD1a User Manual & Install Guide plate number. This is typically the vehicle registration plate number. You may input up to a maximum of: 10 characters  DEFAULT SETTINGS: Please refer to Gatekeeper Project Team, in consultation with customer/school district, for the value to set.

  • Page 69: Time Setup

    G4-304SD1a User Manual & Install Guide 10 characters  DEFAULT SETTINGS: Please refer to Gatekeeper Project Team, in consultation with customer/school district, for the value to set. Alphanumeric text field for setting the name Driver Name of the driver. You may input up to a maximum of: 10 characters ...
  • Page 70 GPS satellites. Note: This is the recommended setting to use when the G4-304SD1a is deployed in a mobile environment. To use this setting, the G4-304SD1a must be equipped with the GPS option.
  • Page 71 G4-304SD1a User Manual & Install Guide synchronize the date and time periodically with the Center Server. If this option is selected, you will also need to use the associated drop list to specify which Center Server will be used for the time synchronization.
  • Page 72 G4-304SD1a User Manual & Install Guide by an hour when daylight savings is active) Two Hours (system will offset the time  by two hours when daylight savings is active) DEFAULT SETTINGS: One Hour  Drop list which allows you to choose the...

  • Page 73: Startup

    G4-304SD1a User Manual & Install Guide SUNDAY (day)  02:00:00 (time)  This is a set of fields which allow you to choose the ending point of the period for which the device will adjust for daylight savings time. If the device is adjusting for daylight savings...
  • Page 74 G4-304SD1a User Manual & Install Guide vehicle ignition status. Ignition or Timer – device will start  either when vehicle ignition is on, or when the scheduled time starts. However, the device will only turn off when BOTH ignition is off AND scheduled time ends.
  • Page 75 G4-304SD1a User Manual & Install Guide consuming battery power when it is shut down. Checkbox – selecting this option will enable Low Volt Protect the device to monitor battery voltage. If the battery voltage falls below the specified threshold, the device will turn off to protect the battery from being discharged.

  • Page 76: User Setup

    G4-304SD1a User Manual & Install Guide DEFAULT SETTINGS: Checkbox – Unselected  6.3.4 User Setup Navigate to: Main Menu Setup Basic Setup User Setup    This subsection enables you to add and edit users, as well as change the passwords required to log into the system.
  • Page 77 G4-304SD1a User Manual & Install Guide Username – admin  Password - admin  Default normal user Username – user  Password - user  Button which displays the add user screen. On the add user screen, the following fields will...

  • Page 78: Network

    G4-304SD1a User Manual & Install Guide 6.3.5 Network Navigate to: Main Menu Setup Basic Setup Network    This subsection enables you to view and set up all the network configuration options for the device communications. These include settings for the local network, web port settings, WiFi, communications module, and center server settings.
  • Page 79 Numeric text field to set the web port number. WEB Port DEFAULT SETTINGS:  NOTE: THE FOLLOWING SECTION (WIFI) IS ONLY APPLICABLE FOR G4-304SD1a EQUIPPED WITH THE INTERNAL WIFI MODULE. GATEKEEPER DOES NOT SUPPORT THIS CONFIGURATION. WiFi Drop list for selecting the WiFi option:...
  • Page 80 G4-304SD1a User Manual & Install Guide DEFAULT SETTINGS: Disabled/not applicable. Drop list to select the encryption setting of the Encryption WiFi network: None    DEFAULT SETTINGS: Disabled/not applicable. Alphanumeric text field to key in the password Password for the WiFi network. This is only applicable if WEP or WPA is selected in the Encryption settings.
  • Page 81 DEFAULT SETTINGS: Disabled/not applicable. NOTE: THE FOLLOWING SECTION (COMM) IS ONLY APPLICABLE FOR G4-304SD1a EQUIPPED WITH THE INTERNAL CELLULAR MODULE. GATEKEEPER DOES NOT SUPPORT THIS CONFIGURATION. Comm Drop list which displays a list of connected Module communication modules.
  • Page 82 G4-304SD1a User Manual & Install Guide configure the APN value. DEFAULT SETTINGS: Disabled/not applicable. Alphanumeric text field allowing you to User Name configure the user name. DEFAULT SETTINGS: Disabled/not applicable. Alphanumeric text field allowing you to Password configure the password.
  • Page 83 G4-304SD1a User Manual & Install Guide DEFAULT SETTINGS: Disabled/not applicable. Reserved numeric text field. Number2 DEFAULT SETTINGS: Disabled/not applicable. Reserved numeric text field. Number3 DEFAULT SETTINGS: Disabled/not applicable. NOTE: THE FOLLOWING SECTION (SERVER) IS ONLY APPLICABLE WHEN THE DEVICE IS BEING CONFIGURED AS PART OF A GATEKEEPER WIRELESS DEPLOYMENT.
  • Page 84 G4-304SD1a User Manual & Install Guide Checkbox – selecting this will mark the selected server as active. DEFAULT SETTINGS: Checkbox – Selected  Drop list to select the protocol type option for Protocol Type the selected center server:  Notes: Currently, this is the only option available.

  • Page 85: Application

    G4-304SD1a User Manual & Install Guide Numeric text field to configure the IP address Media Server IP of the media server. DEFAULT SETTINGS: 174.1.68.160  Numeric text field to configure the port values Media Port used by the media server for the following protocol types: ...

  • Page 86: Surveillance Settings

    G4-304SD1a User Manual & Install Guide 6.4 Surveillance Settings Navigate to: Main Menu Setup Surveillance   This section allows the user to setup the Digital IP Camera, and also configure the on-screen display and video capture and streaming settings for both the live viewing as well as the recording functions.
  • Page 87 G4-304SD1a User Manual & Install Guide Image Setup Menu: The entire image setup menu is floating over the video from the live  camera. You may click and drag the entire image setup menu up and down in order to look at different parts of the image.
  • Page 88 G4-304SD1a User Manual & Install Guide Copy Settings: After selecting the camera channel that you wish to overwrite with the  current settings, clicking the ( Copy ) button will proceed to do so. Revert to Defaults: Click the ( Default ) button to revert the settings to the factory defaults.
  • Page 89 G4-304SD1a User Manual & Install Guide DEFAULT SETTINGS: Quad  Checkboxes – allows you to select the cameras to be included as part Channel of the live view displayed channels. Notes: You are allowed to select more display channels than there are cameras available.
  • Page 90 G4-304SD1a User Manual & Install Guide Mode: This enables you to choose the display mode, whether channels will be displayed in  single, quad or 9-split mode. : Single camera on the screen : Four cameras on the screen in 2x2 (quad) grid layout Channel: The drop lists are shown on-screen accordingly to the grid layout mode selected.
  • Page 91 G4-304SD1a User Manual & Install Guide Checkbox – if selected will enable the auto-loop feature. Auto Loop DEFAULT SETTINGS: Checkbox – Unselected  Live OSD Checkbox – if selected, the date and time will be displayed as an Date/Time overlay text on top of the live video view on the LCD monitor or ICD2.

  • Page 92: Record

      The G4-304SD1a is a hybrid DVR. It has the capability of having a combination of analog; analog HD and a single IP camera connected at the same time. Please Note: that the cameras, if using a combination of analog and analog HD cameras, must be used in pairs, e.g.
  • Page 93 G4-304SD1a User Manual & Install Guide DEFAULT SETTINGS: NTSC  The device records video cyclically. This drop Overwrite list enables you to specify the conditions whereby older video will be overwritten: By Days – video older than a specified ...
  • Page 94 G4-304SD1a User Manual & Install Guide DEFAULT SETTINGS: Checkbox – Unselected  Main Stream Drop list which displays the list of available Channel camera channels. Selecting one of them will display the currently set configuration values, and allow you to modify them.
  • Page 95 G4-304SD1a User Manual & Install Guide do not have a connected camera (i.e., no incoming video stream). Drop list for selecting the resolution to record Resolution the video on this channel (applicable to channels 1 to 4 ): CIF (352x240) ...
  • Page 96 G4-304SD1a User Manual & Install Guide mode: Power Up – device will record  whenever it is powered on. Timer – device will record following  the configured schedule. Alarm – device will record whenever  there is an alarm event detected.
  • Page 97 Gatekeeper Systems recommends the use of the CBR setting throughout. DEFAULT SETTINGS: For all channels (1 to 5), set the following:  97 of 151...
  • Page 98 The External SD storage can be an SD Card which is inserted into the device via USB. Gatekeeper Systems provides a ruggedized external SD accessory called FireBox, which is shock and fire-resistant, to keep a copy of...
  • Page 99 User Manual & Install Guide Loop-Record – Use this setting for  sequential recording. If two SD cards are inserted into the G4-304SD1a, once card 1 is full of data card two will begin recording. Please note that approximately 15 seconds of identical video will be on both SD cards during the transition from card 1 to card 2.
  • Page 100 G4-304SD1a User Manual & Install Guide of 1 to 8 – where 1 is best). Copy To – this feature allows you to  copy the current channel’s substream recording settings directly to another channel, thus allowing you to easily and quickly replicate the substream recording settings across channels.
  • Page 101 G4-304SD1a User Manual & Install Guide Checkbox – Selected  Checkbox – if selected, the vehicle Plate will be Vehicle Plate displayed as an overlay text on top of the recorded video. Notes: The Vehicle Plate data which the device will...
  • Page 102 G4-304SD1a User Manual & Install Guide The Device ID data which the device will overlay into the recorded video is actually the identifier data which is set in the Basic Setup Regist Info Vehicle Info    Vehicle Plate.

  • Page 103: Ipc Setup

     associated settings. Please Note: On a G4-304SD1a there is only One IP camera channel, channel 5. Scroll Page: Use the ( ^ ) and ( v ) buttons to scroll the list of camera channels up and down ...

  • Page 104: Figure 6-5 4 Ip Camera Settings Configuration Screen

    The available IP camera will be displayed in a list together with the default settings for IP address, port and protocol type which have be automatically configured by the G4-304SD1a. Step 1 : Click on the checkbox to select the associated camera.

  • Page 105: Collection Settings

    G4-304SD1a User Manual & Install Guide Click the ( OK ) button to save the settings for this camera. At any time, you may also click the ( Cancel ) button to return to the previous screen. Revert to Defaults: Clicking the ( Default ) button will revert all the settings to their defaults.
  • Page 106 G4-304SD1a User Manual & Install Guide sensors. Selecting one of them will display the currently set configuration values, and allow you to modify them. These configuration values are specific to each sensor (as identified by sensor number). You will need to select each sensor number in turn and configure them separately.
  • Page 107 G4-304SD1a User Manual & Install Guide Sensor Number: 3 Sensor Name – STOPARM  OSD Name – SA  Sensor Number: 4 Sensor Name – DOOR  OSD Name – DR  Sensor Number: 5 Sensor Name – LEFTTURN ...
  • Page 108 If the measurement unit is set to Pulse, you will also need to select the calibration mode and perform a manual calibration. Pulse mode is currently unsupported, and Gatekeeper Systems recommends the use of Satellite for this setting. DEFAULT SETTINGS: Satellite ...

  • Page 109: Snap Setting

    G4-304SD1a User Manual & Install Guide  Notes: Currently, this is the only available setting. DEFAULT SETTINGS:  Mileage Displays the total mileage which the vehicle Total has travelled. Sets the mileage of the vehicle on first day of Base Mileage service on that route.
  • Page 110 G4-304SD1a User Manual & Install Guide – this button will display the   snapshot link set screen where you can edit the configuration settings for snapshots taken during this snapshot task. In the configuration screen, you will be able to...
  • Page 111 G4-304SD1a User Manual & Install Guide Trigger Snap Setting this enables device Alarm Snap automatically take snapshots whenever an alarm event occurs. Clicking the ( Setup ) button displays the snap link settings page which allows you to configure the settings for the snapshots to be taken where there is an alarm event.
  • Page 112 G4-304SD1a User Manual & Install Guide DEFAULT SETTINGS: Disabled/not applicable. These settings are used for snapshots which Manual Snap are taken manually by the user. Clicking the ( Setup ) button displays the snap link settings page which allows you to configure the settings.

  • Page 113: Eco-Driving

    G4-304SD1a User Manual & Install Guide 6.5.3 ECO-Driving. This menu option is currently unsupported by Gatekeeper Systems and is reserved for future development. Navigate to: Main Menu Setup Collection ECO-Driving    ODBII Manufacturer Model Currently Unsupported. Engine Link State Currently Unsupported.

  • Page 114: Base

    G4-304SD1a User Manual & Install Guide Figure 6-7 Alarm Tab in the Device Configuration Options 6.5.4 Base Navigate to: Main Menu Setup Alarm Base    This subsection enables you to set up the trigger for alarm events based on speed, panel and IO input, and also to define the actions that will be taken when the alarm occurs.
  • Page 115 G4-304SD1a User Manual & Install Guide Early Difference: Numeric field to key in a value for when the vehicle goes over a specified  speed prior to the actual speed limit. Speed: Numeric field to key in the speed value over which the device will flag an over speed ...
  • Page 116 G4-304SD1a User Manual & Install Guide will enable the device to upload the alarm to the center server. Linkage Screen – drop list to select  the options to display the video from the selected cameras on-screen when the alarm occurs.
  • Page 117 G4-304SD1a User Manual & Install Guide Checkbox – Selected  Drop list to select the classification level for Alarm Type the alarm: Event  Alarm  DEFAULT SETTINGS: Alarm  Press Duration: Numeric text field to key in the duration of panic button press on the panel ...
  • Page 118 G4-304SD1a User Manual & Install Guide recorded when the alarm is triggered. Lock – checkbox, if selected will mark  the recorded video associated with this alarm as locked video. Linkage IO Output – checkboxes, if  enabled, the device will send a signal to the selected IO output lines.
  • Page 119 G4-304SD1a User Manual & Install Guide DEFAULT SETTINGS: Please choose the camera channels to display and record in the event of this alarm being triggered. These settings would need to be determined by the customer/client to match their specific business requirements.
  • Page 120 G4-304SD1a User Manual & Install Guide DEFAULT SETTINGS: By default, all the IO line triggers will be set to High. However, please adjust any or all of these values as appropriate, as whether the trigger value is High or Low will depend on the vehicle and the wiring.

  • Page 121: Driver Alert Button: Setup

    Alerts far faster and easier as G4 Viewer Plus can be set to display Alarms/Alerts. The Driver Alert Panel requires setting up in the configuration of the G4-304SD1a. Navigate to Setup  Alarm  Panel Alarm. Check the Enable box. Alarm Type should be set to Alarm. 121 of 151...

  • Page 122: Video

    Driver Alert button was pressed. Linkage is currently unsupported by Gatekeeper Systems. If the Driver Alert button has been pressed during the vehicle’s route this alert will be easy to find using Gatekeeper Systems G4 Viewer Plus when playing back the video on a PC. Serial Port Settings.
  • Page 123 G4-304SD1a User Manual & Install Guide the camera channels to be included in the display and recording. Post Recording – drop list which allows you to select the duration  for which video will continue to be recorded when the alarm is triggered.
  • Page 124 G4-304SD1a User Manual & Install Guide Sets whether or not Motion detection will be triggered by and Event or an Alarm Alarm. Type Default settings: Alarm.  Setup: Click the setup button and a separate window will appear for Trigger ...

  • Page 125: Advanced

    G4-304SD1a User Manual & Install Guide This option is currently unsupported by Gatekeeper Systems and is reserved for future development. Currently Unsupported. Reserved for future development. Tampering Advanced 6.5.7 Advanced Navigate to: Main Menu Setup Alarm Advanced   ...
  • Page 126 G4-304SD1a User Manual & Install Guide Alarm Click the ( Setup ) button under Trigger to Trigger display the Trigger setup screen to setup the G Sensor threshold values: X – numeric text field to set the  threshold value for the G forces along the x-axis.
  • Page 127 G4-304SD1a User Manual & Install Guide None : Not displayed. Single : Display 1 camera. Quad : Display 4 cameras. If Single (1x1) or Quad (2x2) display is selected, the ( Setup ) button allows you to select the layout of the channels to be displayed on-screen.

  • Page 128: Maintenance Settings

    G4-304SD1a. Please Note: If you are using the Finger Mouse/LCD combination to navigate you will need to use a Gatekeeper Systems USB Hub to allow two devices to share the one USB port. Config Click the ( Export ) button to export the entire Config File Export device configuration settings to a file.

  • Page 129: Filedata

    This subsection enables you to export the device data files for viewing and archival. Please Note: If you are using the Finger Mouse/LCD combination to navigate you will need to use a Gatekeeper Systems USB Hub to allow two devices to share the one USB port. Data Export...

  • Page 130: Upgrade

    This subsection enables you to upgrade the firmware for selected system components. Please Note: If you are using the Finger Mouse/LCD combination to navigate you will need to use a Gatekeeper Systems USB Hub to allow two devices to share the one USB port. Upgrade...

  • Page 131: Storage

    Maintenance Storage    This subsection enables you to view and format the storage devices attached to the G4-304SD1a. Storage This shows the various storage devices which Storage Type are attached to the G4-304SD1a. Available storage devices shown may include any combination of SD Card and/or USB flash drives.
  • Page 132 G4-304SD1a User Manual & Install Guide file. You will need a compatible configuration file saved on an external storage device (most commonly a USB flash drive attached to the device USB port). Hardware Config Export Click the ( Export ) button to export the entire Hardware configuration settings to a file.

  • Page 133: Special Topics

    IP Camera need to be configured in the system with the appropriate settings and IP address before it will work. In the G4-304SD1a though, adding a new IP camera to the system can easily be done through the automated setup options available in the setup menu.

  • Page 134: Configuring Substream Recording Quality

    G4-304SD1a User Manual & Install Guide Step Your new IP Camera’s IP address will now be added to the list on the channel which  7.1.1.2 you had previously selected when you performed the search. Ensure that the Enable checkbox next to the channel is selected.

  • Page 135: Figure 7-1 Setting Up For Substream Recording

    G4-304SD1a User Manual & Install Guide Figure 7-1 Setting Up for Substream Recording Click the ( Setup ) button to set up the recording options for the substream. Figure 7-2 Substream Recording Settings This substream recording settings configuration needs to be done for each individual camera channel separately.
  • Page 136 G4-304SD1a User Manual & Install Guide Choose Channel – drop list to select the particular channel to configure. When a channel is  selected, the corresponding recording settings for that channel will be displayed for viewing and editing. Enable Channel – checkbox, if selected, would enable the substream recording on this ...

  • Page 137: Using A New Sd Card

    User Manual & Install Guide 7.3 Using a New SD Card The G4-304SD1a uses a propriety filesystem format to store data to the SD Card. As such, any new SD Card would need to be formatted in the device itself prior to use.

  • Page 138: Sequential Recording (Requires Two Sd Cards)

    User Manual & Install Guide 7.4 Sequential Recording (Requires Two SD Cards). G4-304SD1a DVR supports recording video to two SD cards sequentially. The G4- 304SD1a can be configured to write video to the first SD card and when full, to continue recording on the second SD card.

  • Page 139: Upgrading Device Firmware

    Please Note: If you are using the Finger Mouse/LCD combination to navigate you will need to use a Gatekeeper Systems USB Hub to allow two devices to share the one USB port. Please follow the insertion process noted on the Gatekeeper Systems USB hub.

  • Page 140: Maintenance And Troubleshooting

    8 Maintenance and Troubleshooting Maintenance Whilst the G4-304SD1a is a dependable and robust piece of equipment, it is still a complex electronic device and as such, may require maintenance occasionally. To ensure optimal performance, Gatekeeper Systems strongly recommends that a proper Preventive Maintenance Schedule be set up and adhered to.

  • Page 141: Hardware Installation

    G4-304SD1a User Manual & Install Guide 9 Hardware Installation 9.1 Quick Reference Guide for Installation 141 of 151...
  • Page 142 Please note: non-Gatekeeper branded SD cards may not function reliably. If used, non- Gatekeeper branded SD cards must be formatted in the G4-304SD1a prior to use. Start vehicle, and wait for recorder to boot up (approximately two minutes). Confirm live ...

  • Page 143: Instructions For Mounting The System

    Failure to use provided Split Loom and Grommets will void the warranty. Gatekeeper Systems provides Tek Screws with which to mount the G4-304SD1a – these have  been tested and are approved for mounting.
  • Page 144 G4-304SD1a User Manual & Install Guide (A) (Black) Connect to the negative terminal of the battery, -12V. Typically, grounds are established in the fuse panel, and installers would need to connect there. IGNITION (B) (Yellow) Connect to the vehicle ignition, +12V, signal required to activate the device.

  • Page 145: Detailed Cabling Diagrams

    G4-304SD1a User Manual & Install Guide 9.3 Detailed Cabling Diagrams 9.3.1 Fuse Connections Figure 9-1 G4-304SD1a Fuse Connections 9.3.2 Cabling Diagrams Please refer to the following pages with detailed cabling diagrams for the different installation configurations of the G4-304SD1a. 1. Cabling Diagram with Analog Cameras Only 2.

  • Page 146: Figure 9-3: G4-304Sd1A Wiring With Wireless

    G4-304SD1a User Manual & Install Guide Figure 9-3: G4-304SD1a Wiring with Wireless. 146 of 151...

  • Page 147: Camera Mounting And Connections

    The audio hole on the front of the camera can be used as an aiming guide for the direction the camera needs to be facing. All camera harnesses must be carefully routed to the G4-304SD1a unit to avoid pinching or ...
  • Page 148 To aim the Camera Ball (C), video from the camera can be viewed by connecting a  portable LCD/Monitor with an RCA connection to the front of the G4-304SD1a, or, by use of the ICD2 accessory available from Gatekeeper Systems.
  • Page 149 G4-304SD1a User Manual & Install Guide Suggested Camera Mounting Locations Check For: Ceiling mount recommended.  Do not obstruct walkways.  Avoid contact with abrasive metal to  prevent short circuits. Wire Routing: Camera harness to be connected through ...

  • Page 150: Customer Limited Warranty

    User Manual & Install Guide 10 Customer Limited Warranty GATEKEEPER SYSTEMS INC. (Company) warrants that any Gatekeeper Systems’ is not responsible for lost or missing video. product manufactured or supplied by Gatekeeper Systems and found in the reasonable judgment of Gatekeeper Systems to be...

  • Page 151: Contact Information

    G4-304SD1a User Manual & Install Guide 11 Contact Information. CONTACT INFORMATION GSI – Canada 301-31127 Wheel Avenue Abbotsford, BC V2T 6H1 Canada GSI – USA 446 Harrison Street Sumas, WA 98295 SALES & TECHNICAL SUPPORT North America: Tel: 1.604.864.6187 Fax: 1.604.864.8472 Toll Free: 1.888.666.4833...

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