Samsung HG43EJ670U Install Manual

Samsung HG43EJ670U Install Manual

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INSTALL GUIDE
HG43EJ670U HG49EJ670U HG55EJ670U
Thank you for purchasing this Samsung product.
To receive more complete service, please register your product at www.samsung.com
Model
Serial No.

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Summary of Contents for Samsung HG43EJ670U

  • Page 1 INSTALL GUIDE HG43EJ670U HG49EJ670U HG55EJ670U Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com Model Serial No.
  • Page 2: Before Reading This Install Guide

    Before Reading This Install Guide This TV B2B (Business to Business) model is designed for hotels or the other hospitality businesses, supports a variety of special functions, and lets you limit some user (guest) controls. Figures and illustrations in this Install Guide are provided for reference only and may differ from the actual product appearance.
  • Page 3: Warning! Important Safety Instructions

    Warning! Important Safety Instructions Please read the Safety Instructions before using your TV. CAUTION Class II product: This symbol indicates that a safety connection to electrical earth (ground) is RISK OF ELECTRIC SHOCK. DO NOT OPEN. not required. CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK).
  • Page 4 • Be sure to contact an authorised Samsung service centre for information if you intend to install your TV in a location with heavy dust, high or low temperatures, high humidity, chemical substances, or where it will operate 24 hours a day such as in an airport, a train station, etc.
  • Page 5: Table Of Contents

    Contents Before Reading This Install Guide ---------------------------------------------------------------------------- Warning! Important Safety Instructions ---------------------------------------------------------------------------- What's in the Box? TV Installation Assembling the swivel ---------------------------------------------------------------------------- Installing the LED TV Stand ---------------------------------------------------------------------------- Installing the wall mount kit ---------------------------------------------------------------------------- Securing the TV to the Wall ---------------------------------------------------------------------------- Wall Mount Kit Specifications (VESA) ----------------------------------------------------------------------------...
  • Page 6 ---------------------------------------------------------------------------- Setting Auto Initialise ---------------------------------------------------------------------------- Updating the TV’s Software ---------------------------------------------------------------------------- Using a Multi Code Remocon Setting the Soundbar Samsung Soundbar (AirTrack) and Hospitality TVs in 2018 ---------------------------------------------------------------------------- Editing Channels Channel Bank Editor (Smoovie TV Only) ---------------------------------------------------------------------------- Using Channel Editor ----------------------------------------------------------------------------...
  • Page 7: What's In The Box

    01 What's in the Box? Make sure the following items are included with your TV. If any items are missing, contact your dealer. Remote Control Batteries (AAA x 2) Power Cord Warranty Card / Quick Setup Guide / Data Cable (depending on the model) Hotel Mount Kit Regulatory Guide Cable Guide...
  • Page 8 To protect natural resources and to promote material reuse, please separate batteries from other types of waste and recycle them through your local, free battery return system. For information on Samsung’s environmental commitments and product-specific regulatory obligations, e.g. REACH, WEEE, Batteries, visit http://www.samsung.com/uk/aboutsamsung/samsungelectronics/corporatecitizenship/data_ corner.html...
  • Page 9: Tv Installation

    02 TV Installation Assembling the swivel WARNING: If you configure the TV to swivel, you must attach it securely to the floor, a desk, a dresser top, etc. as described in the installation instructions. The LED TVs have swivel stands. You can configure these stands so that the TVs swivel 20 degrees left and right, 60 degrees left and right, or 90 degrees left and right using the BRACKET HOLDER SWIVEL.
  • Page 10: Installing The Led Tv Stand

    Installing the LED TV Stand Assembling the Stand and Components When installing the stand, use the provided components and parts. BN96-32380B x 4 (M4 x L14) BN96-36261A x 4 (M4 x L14) Stand Guide Stand Screws (M4 x L14) • Place a soft cloth over the table to protect the TV, and then place the TV so that its screen faces down toward the table surface.
  • Page 11 Assembling the Hotel Mount Kit Short Bolt x 2 Long Bolt x 2 Washer x 2 Nut x 2 [ Affix the stand to a flat surface such as a dresser top, desk top, or entertainment centre as shown. WARNING: To prevent injury, you must attach this TV securely to the floor, a table, a dresser top, etc. with the Hotel Mount Kit as described in these instructions.
  • Page 12: Installing The Wall Mount Kit

    For detailed information on installing the wall mount, see the instructions provided with the wall mount. Contact a technician for assistance when installing the wall mount bracket. Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you select to install the TV on your own.
  • Page 13: Wall Mount Kit Specifications (Vesa)

    Samsung is not liable for these kinds of accidents. – Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is used or the consumer fails to follow the product installation instructions.
  • Page 14: Providing Proper Ventilation For Your Tv

    When you install your TV with a stand or a wall mount, we strongly recommend you use parts provided by Samsung Electronics only. Using parts provided by another manufacturer may cause difficulties with the product or result in injury caused by the product falling.
  • Page 15: The Remote Control

    03 The Remote Control About the Buttons on the Remote Control • The images, buttons, and functions of the remote control may differ depending on the model. • The remote control has Braille points on the Power, Channel, Volume, and Select buttons and can be used by visually impaired persons.
  • Page 16: Installing Batteries Into The Remote Control

    Installing batteries into the remote control Match the polarity of the batteries to the symbols in the battery compartment. • Use the remote control within 7 m of the TV. • Bright light may affect the performance of the remote control. Avoid using near bright fluorescent lights or neon signs.
  • Page 17: Initial Setup

    • If you select the incorrect region, execute TV Reset again after the Initial Setup is completed. • If the region is changed, the TV automatically turns off and on. Next Welcome to Samsung TV! Select your language to start the on screen setup. Selecting your language Bienvenue! Use the Up and Down buttons to change the You can change the menu language.
  • Page 18: Using The Tv Controller

    Control menu appears when the TV Controller is pressed while the TV is On. For more information about its usage, refer to the figure below. • The screen may dim if the protective film on the SAMSUNG logo or the bottom of the TV is not detached. Please remove the protective film.
  • Page 19: The Connection Panel

    – It is recommended that the external device of the HDMI 1.3 or 1.4 version will be used with this TV. If you meet the compatible problem like no sound or the abnormal screen or etc with the device of the HDMI 1.2 version, contact to the Samsung customer care centre. English - 19...
  • Page 20 ④ ANT IN (SATELLITE), (AIR/CABLE) – To view television channels correctly, the TV must receive a signal from one of the following sources: – An outdoor antenna / A cable television system / A satellite receiver ⑤ DATA – Used to support data communication between the TV and the SBB or STB. –...
  • Page 21: Connections

    06 Connections Connecting the TV to an SBB or STB TV Rear Panel STB (SBB) ETH MODEM Data Cable Connect the DATA jack of the TV to the ETH MODEM jack of the STB (SBB) with the Data cable. • The ETH MODEM jack name that you connect the Data Cable to may differ depending on the SBB or STB type. •...
  • Page 22: Connecting The Rjp (Remote Jack Pack)

    1 Connect the HDMI port of the TV to the HDMI port of the RJP. 2 Connect the RJP port of the TV to the RS/232 port of the RJP. – This Samsung TV is compatible with the TeleAdapt TA-7610 RJP only. English - 22...
  • Page 23 • RJP (Remote Jack Pack): The RJP is a hardware module that has various audio and video inputs (PC and HDMI) and corresponding outputs. The corresponding outputs are connected from the RJP to the TV. The RJP communicates with the TV via RS232. The RJP communicates with the TV by sending messages regarding active or inactive sources.
  • Page 24: Using A Tv Viewing Card ("Ci Or Ci+ Card")

    07 Using a TV Viewing Card (“CI or CI+ Card”) Watches paid channels by inserting your TV viewing card into the COMMON INTERFACE slot. – The 2 CI card slots may not be supported depending on the model. – Turn the TV off to connect or disconnect a “CI or CI+ Card”. –...
  • Page 25: Using The "Ci Or Ci+ Card

    To watch paid channels, the “CI or CI+ CARD” must be inserted. • Samsung TV follow up CI+ 1.4 standard. When TV product display the pop-up message, it may happen due to CI+ 1.4 Version inconsistency. If you have a problem, please contact Samsung Call Centre.
  • Page 26: Setting The Hotel Option Menus

    • DRM / Home Menu / REACH Solution / Room Number and its submenus. Menu items in the Interactive mode only: • SI Vendor: Samsung and other vendors. After a menu appears, follow these general directions to navigate and change values: •...
  • Page 27: Hotel Option Menu Items

    • Interactive: TV works with an SI STB or SBB. • Standalone: TV works alone, without an SI STB or SBB. • Interactive: Samsung / 2M / Locatel / VDA / VDA-S / Acentic / Sustinere / SI Vendor Quadriga / ETV / IBahn / Magilink / Otrum / Siemens / Amino / MDC / Enseo •...
  • Page 28 Hotel Option menu Item Description Gives you direct, immediate access to some of the channel menu functions on the Channel Setup Broadcasting menu such as Auto Tuning, Audio Options, etc. Lets you edit the channels stored in the TV's memory. •...
  • Page 29 Hotel Option menu Item Description This function turns the function on or off that automatically turns on the subtitles in a specific country. This function is supported for the TVs that are ready to receive DVB broadcasts that is heading to Europe. This function is related to France’s subtitle specification.
  • Page 30 Hotel Option menu Item Description Select which HDMI source of the TV is connected to the RJP jack. (HDMI1/HDMI2/ HDMI Option HDMI3) Remote Allows music output from an mp3/audio player connected to an HDMI input source. Jack When set to on, you can hear sound from the player through an HDMI input of the RJP Pack HDMI Music Mode whether there is a video signal or not.
  • Page 31 Hotel Option menu Item Description Clone TV to USB Clone the current TV options to a USB memory device. Clone USB to TV Clone the saved TV options on a USB memory device to the TV. Cloning If you set Setting Auto Initialize to On, the TV menu items are restored again to their Setting Auto Initialize values cloned initially when the TV turns off and then on.
  • Page 32 Lets you upgrade the TV Software with a USB flash dirve. System If the Samsung Sound Bar device is connected to this TV, this item lets you to select where the TV sound is outputted when the TV is turned on.
  • Page 33 Hotel Option menu Item Description Turn on or off the REACH RF Mode. When set to on, the TV can operate with the REACH RF Mode REACH Server (Modulator) through the RF cable. This is a DTV cable channel PTC number for receiving REACH data when the REACH REACH Channel RF Mode set to on.
  • Page 34: Welcome Message

    Welcome Message Hotel Option (MUTE > 1 > 1 > 9 > SelectE) > Logo/Message > Welcome Message Welcome Message function displays a custom message on the TV every time it is turned on. • Set Welcome Message to on to display the message when the TV is powered on. •...
  • Page 35: Usb Cloning

    Logo Download Hotel Option (MUTE > 1 > 1 > 9 > SelectE) > Logo/Message > Hospitality Logo DL This option lets you download the logo image to the TV’s memory from a USB device. • The wait message appears while the image is being copied to the TV. •...
  • Page 36 Cloning USB to TV: Copies menu settings and channel data in a USB device to a TV Shortcut: Turn the TV off, insert the USB device, turn the TV on, and then press the SelectE button on the remote control for 5 seconds. To clone data to the TV using the Hotel menu, follow these steps: 1.
  • Page 37: Settings Cloned In The Hotel Menu

    Hospitality Mode Standalone / Interactive Interactive mode : Samsung / 2M / Locatel / VDA / VDA-S / Acentic / Sustinere / Quadriga / ETV / IBahn / Magilink / SI Vendor Otrum / Siemens / Amino / MDC / Enseo...
  • Page 38 Menu Item Sub Item Cloned or not HDMI Option HDMI1 / HDMI2 / HDMI3 Remote Jack Pack HDMI Music Mode ON / OFF USB Pop-up Screen Default / Automatic / Disable External Source Banner ON / OFF External Source Auto Source ON / OFF Power On Src / Last Source / Each model source Anynet+Return Source...
  • Page 39 Si Name Sucess / Failure Diagnosis Sucess / Failure for HTV Software Update ― System Sound Bar Out ON / OFF Contact Samsung ― Standby LED ON / OFF Boot Logo ON / OFF TV Reset ― Home Menu Display...
  • Page 40: Setting Auto Initialise

    Setting Auto Initialise Hotel Option (MUTE > 1 > 1 > 9 > SelectE) > Cloning > Setting Auto Initialize When you clone settings from one TV to another, you clone both the guest side menu and hotel side menu settings: Picture, Sound, Channel, and Hotel Option menu.
  • Page 41 Menu Item R-Gain G-Gain B-Gain 2 Point R-Offset G-Offset White Balance B-Offset 20 Point Interval 20 Point Settings Green Picture Expert Settings Blue Gamma ST.2084 BT.1886 RGB Only Mode Colour Space Colour Colour Space Settings Green Blue Sound Output Sound Mode Balance Equaliser Sound...
  • Page 42 Menu Item Teletext Language Teletext Language Primary Teletext Language Settings Broadcasting Expert Settings Secondary Teletext Language Primary Audio Language Audio Options Secondary Audio Language Clock Mode Time Zone Time Clock System Manager Language Auto Protection Time Anynet+ (HDMI-CEC) Game Mode HDMI UHD Color External Device Manager...
  • Page 43: Updating The Tv's Software

    Updating the TV’s Software DO NOT turn off the TV’s power until the update is complete. The TV will turn off and on automatically after completing the software update. Video and audio settings will be reset to their defaults after a software update. We recommend you clone the TV's settings so that you can easily reset them after the upgrade.
  • Page 44: Using A Multi Code Remocon

    09 Using a Multi Code Remocon A Multi Code Remocon is a special remote which is designed to control multiple TVs. This function is useful where there is more than one TV in a location. You can control up to 10 TVs with a different ID code of each remote with no conflicts between the TVs. ID numbers are displayed on each TV's OSD.
  • Page 45: Setting The Soundbar

    Samsung Soundbar (AirTrack) and Hospitality TVs in 2018 • Samsung Soundbar (AirTrack) and hospitality TVs support the HDMI ARC feature If you connect a compatible Samsung Soundbar (AirTrack) to a compatible Samsung hospitality TV using a single HDMI cable, guests can listen to the TV's sound through the Soundbar (AirTrack).
  • Page 46: Editing Channels

    11 Editing Channels Channel Bank Editor (Smoovie TV Only) Channel Bank Editor in conjunction with the SMOOVIE remote lets you control the channels guests have access to. Channel Bank Editor provides three Banks of channels and lets you select which channels will be available from each bank.
  • Page 47: Using Channel Editor

    Smoovie Set Up Sequence 1. Complete the Initial Setup. 2. The TV displays the Hotel Option menu. – If the Initial Setup is already done, enter the Hotel Option menu. (MUTE > 1 > 1 > 9 > SelectE) 3. Select the channel type. (Power On > Power On Channel Type) –...
  • Page 48 Editing the Channel Number Change the channel number of a channel you select. To change a channel number, follow these steps: 1. Select a channel on the Channel Edit screen. 2. Use the directional buttons on the remote control, move the focus to Edit Channel Number, and SelectE button. 3.
  • Page 49 Assigning the Channel Number to the external device The external device source of the TV are displayed in the last page of the Channel Editor menu as shown below. > 1. Select a external device source on the Channel Edit screen. 2.
  • Page 50: Anti-Theft Kensington Lock

    Kensington Lock for additional information on proper use. • The Kensington Lock slot is only available on the HG43EJ670U model. The Kensington Lock is not supplied by Samsung. • Please find the K icon on the rear of the TV. A Kensington slot is beside the K icon.
  • Page 51: Specifications And Other Information

    13 Specifications and Other Information Specifications Model Name HG43EJ670U HG49EJ670U Display Resolution 3840 x 2160 3840 x 2160 Screen Size (Diagonal) 43 inches (108 cm) 49 inches (123 cm) Sound (Output) 20 W 20 W Stand Swivel (Left / Right) 20°...
  • Page 52: Environmental Considerations

    Environmental Considerations Operating Temperature 10°C to 40°C (50°F to 104°F) Operating Humidity 10% to 80%, non-condensing Storage Temperature -20°C to 45°C (-4°F to 113°F) Storage Humidity 5% to 95%, non-condensing Notes • The design and specifications are subject to change without prior notice. •...
  • Page 53: Supported Resolutions For Uhd Input Signals

    Supported Resolutions for UHD Input Signals • Resolution: 3840 x 2160p, 4096 x 2160p – An HDMI connection with HDMI UHD Color set to Off supports up to UHD 50P/60P 4:2:0 input signals, while an HDMI connection with HDMI UHD Color set to On supports up to UHD 50P/60P 4:4:4 and 4:2:2 input signals. –...
  • Page 54 Display Horizontal Vertical frequency Clock frequency Polarity (horizontal Mode Resolution format frequency (KHz) (Hz) (MHz) / vertical) 720(1440) x 576i 50 Hz 15.625 50.000 27.000 - / - - / - 720(1440) x 480i 60 Hz 15.734 59.940 27.000 31.250 50.000 27.000 - / -...
  • Page 55: Dimensions

    Dimensions Front view / Side view The displayed image may differ from your TV, depending on the model. • 43˝ (Unit: mm) 58.8 970.2 943.2 531.4 563.2 618.1 226.5 556.5 • 49˝ (Unit: mm) 59.7 1102.8 1075.8 606.0 637.8 691.8 226.5 556.5 English - 55...
  • Page 56 • 55˝ (Unit: mm) 59.2 1238.6 1211.6 682.4 714.2 768.4 226.5 556.5 Jack panel detail / Rear view Detailed dimensions can be checked at Displaysolutions.samsung.com. English - 56...
  • Page 57 Base Stand detail The displayed image may differ from your TV, depending on the model. • 43˝ (Unit: mm) 70.0 135.0 R9.5 R3.75 152.0 556.5 199.1 226.5 • 49˝-55˝ (Unit: mm) 70.0 135.0 R9.5 R3.75 152.0 556.5 218.4 226.5 • NOTE: All drawings are not necessarily to scale. Some dimensions are subject to change without prior notice. Refer to the dimensions prior to performing installation of your TV.
  • Page 58: Licences

    HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries. Open Source License Notice Open Source used in this product can be found on the following webpage. (http://opensource.samsung.com) Open Source License Notice is written only English. English - 58...
  • Page 59 Contact SAMSUNG WORLD WIDE If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care centre. Country Web Site Customer Care Centre 0800-SAMSUNG (0800-7267864) AUSTRIA www.samsung.com/at/support [Only for Dealers] 0810-112233 www.samsung.com/be/support (Dutch) BELGIUM 02-201-24-18 www.samsung.com/be_fr/support (French)

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