Aerohive AP550 User Manual
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Aerohive AP550 User Manual

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AP550 Hardware User Guide
Aerohive AP550 Hardware User Guide
Read about and view specifications and compliance information for the AP550 in this topic. Install the
AP550 using this topic.
The AerohiveAP550 features 802,11ac Wave 2 dual 5 Ghz radio, and 4x4:4/3
provides proximity, indoor location tracking, and other location-based mobile engagement services.
The AP550 has the power to support enterprise-grade features, including built-in application visibility and
control, RADIUS authentication, DHCP, captive web portals, location services and spectrum analysis.
The AP550 supports standards-based TxBF (transmit beam-forming). The AP550 supports Bluetooth and
BLE (Bluetooth Low Energy, which is Bluetooth 4.0). Although both technologies use the 2.4 GHz
frequency, BLE has a lower power requirement for moving smaller amounts of data, while Bluetooth can
support larger data loads.
For more information about Aerohive APs in general, see
For information about connecting your AP to the network, best-practices, and troubleshooting, see
"Basic Troubleshooting for New
Important! Changing the Country Code
If your access point is configured for the World Regulatory Domain, it is important to set the country
code to the country in which the AP will be deployed to meet regulatory requirements and for optimal
wireless operation. To do this, follow these steps:
For Devices Running HiveManager:
1. Power on the AP and allow it to find and connect to HiveManager. Once the AP is connected, it
appears in the table of unconfigured devices on the Monitor > Devices page and is categorized as
New under the Management Status table header.
2. Select the check box for the AP, and then choose Update > Advanced > Update Country.
3. On the Update Country Code page, choose the appropriate country code from the drop-down
list, and then click Upload.
Devices".
MU-MIMO
"Introduction to Aerohive
Page 1 of 15
. Built-in
BLE
APs".

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Summary of Contents for Aerohive AP550

  • Page 1 Page 1 of 15 Aerohive AP550 Hardware User Guide Read about and view specifications and compliance information for the AP550 in this topic. Install the AP550 using this topic. The AerohiveAP550 features 802,11ac Wave 2 dual 5 Ghz radio, and 4x4:4/3 MU-MIMO .

  • Page 2: Regulatory Compliance Statements

    Save. 3. Upload your changes to the device. Regulatory Compliance Statements The regulatory compliance statements in this section apply to Aerohive AP550 devices. For Japan, AP550 is restricted for indoor use in the 5150-5350 MHz band only.
  • Page 3 • English: Hereby, [Aerohive], declares that this [AP550] is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. • Español [Spanish]: Por medio de la presente [Aerohive] declara que el [AP550] cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.
  • Page 4 • Português [Portuguese]: [Aerohive] declara que este [AP550] está conforme com os requisitos essenciais e outras disposições da Directiva 1999/5/CE. • Slovensko [Slovenian]: [Aerohive] izjavlja, da je ta [AP550] v skladu z bistvenimi zahtevami in ostalimi relevantnimi določili direktive 1999/5/ES.
  • Page 5 AP550 Hardware User Guide Page 5 of 15 Industry Canada Statement: This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: • This device may not cause interference, and • This device must accept any interference, including interference that may cause undesired operation of the device.
  • Page 6 Taiwan MPE Warning 電磁波曝露量MPE標準值(MPE) 1mW/cm2，送測產品實值為0.734 mW/cm2 Safety Guidelines The information in this section applies to AP550 devices. The following safety icons identify the type of precaution: This icon indicates a general caution. Failure to comply with a caution notification can result in damage to equipment.

  • Page 7: Shipping Carton Contents

    • 3 wall-mount screws with anchors Mount the AP550 You can mount the AP550 on a flat surface, a wall, or to the tracks of a dropped ceiling grid. The following sections describe these installation methods. Wall or Non-dropped Ceiling Mount Attach the AP550 to any vertical or horizontal surface that will supports its weight (2.2 lb (1...
  • Page 8 AP550 Hardware User Guide Page 8 of 15 2. Install two wall mount screws (and plastic anchors if necessary). Leave the screw heads far enough away from the wall so that the bracket will slip over them (you can test this using the bracket).
  • Page 9 Page 9 of 15 Dropped Ceiling Track Mount You can mount the AP550 in either a square or diagonal position on a standard 15/16"-wide track (2.38 cm) in a dropped ceiling. A diagonal mount requires the diagonal mount bracket that ships with the device.
  • Page 10 Aerohive (AH- ACC-BKT-80211AC-KIT). Diagonal Dropped Ceiling Track Mount Follow these steps and the illustration to mount an AP550 in the diagonal position on a standard dropped ceiling track. 1. Attach the diagonal bracket to the device by slipping the mount tabs on the device over the plain edges of the diagonal bracket.
  • Page 11 You can secure the AP using a Kensington ® lock in the lock slot on the side of the device, or you can order a security bracket kit (AH-ACC-SEC-KIT-80211AC) to secure it to a ceiling track or to a wall, as shown in the illustration below. For more information, contact your Aerohive sales representative.

  • Page 12: Hardware Components

    Devices page in the Monitor section of the management GUI, the initial setup is complete and you can begin managing the AP. Hardware Components You can see the hardware components of the AP550 in the illustration below and read about them in the sections that follow.

  • Page 13: Hardware Component Descriptions

    The status light conveys operational states for system power, firmware updates, Ethernet and wireless interface activity, and major alarms. The AP550 has a rectangular status light on the top corner and down one side of the chassis. The colors of this light bar indicate the following states of activity: Dark: There is no power or the status indicator is disabled.

  • Page 14: Power Connector

    "Aerohive Device Pin Assignments". Ethernet Ports The AP550 has two RJ45 10/100/1000Base-T/TX Ethernet ports (ETH0 and ETH1) that automatically negotiate half- and full-duplex connections with the connecting device. The ports are autosensing and adjust to straight-through and crossover standard Cat3, Cat5, Cat5e, or Cat6 Ethernet cables automatically.

  • Page 15: Hardware Specifications

    Page 15 of 15 USB Port The AP550 has one USB port that is protected by a port cover. To access the port, remove the screw that secures the cover in place. For extra protection, keep the cover in place when the port is not in use.

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