Troubleshooting - Alba SIM Free Instruction Manual

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Troubleshooting

Unable to turn on: press the power on key for over 2 seconds. Check if the battery is
properly connected. Please remove and install it again, retry to turn on. Connect the
device to its charger to charge the battery.
Unable to connect network: please try to move to a location with a strong signal
and try connecting to the network again. Please ensure that you are not beyond the
network coverage of your service provider. Please ensure that you have a valid SIM
card. Please contact your network provider for further information.
Poor quality of calling: press the volume buttons to increase the volume sound. In an
area with poor receiving condition, example: basement, the signal might be weak. Try
reaching a location with a stronger signal and make a call again.
While using the mobile phone in peak periods of communication, like commute
time, you may be unable to call because of line congestion.
If you require any technical guidance or find that your product is not operating as intended, a simple solution can often be found in the
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