VTech CS5119 User Manual page 33

I hear other Disconnect the telephone
calls when base from the telephone
using the wall jack. Plug in a
telephone. different telephone. If you
still hear other calls, the
problem is probably in
the wiring or telephone
service. Contact your
telephone service
provider.
There is The handset may be out
interference of range. Move it closer to
during a the telephone base.
telephone
If you subscribe to
conversation.
high-speed Internet
My calls fade
service (DSL - digital
out when
subscriber line) through
I am using
your telephone line, you
the cordless
must install a DSL filter
handset.
between the telephone
line cord and the
telephone wall jack. The
filter prevents noise and
caller ID problems caused
by DSL interference.
Contact your DSL
service provider for more
information about DSL
filters.
Appliances or other
cordless telephones
plugged into the
same circuit as the
telephone base can
cause interference. Try
moving the appliance or
telephone base to another
outlet.
The location of your
telephone base can
impact the performance
of your cordless phone.
For better reception,
install the telephone base
in a centralized location
within your home or
office, away from walls
or other obstructions.
In many environments,
elevating the telephone
base improves overall
performance.
The telephone
does not
receive caller
ID or the
telephone does
not show caller
ID during call
waiting.
The display
shows Out of
range or no
pwr at base.
I subscribe to a
nontraditional
telephone
service that
uses my
computer
to establish
connections,
and my
telephone
doesn't work.
26
Caller ID is a subscription
service. You must
subscribe to this service
from your telephone
service provider for this
feature to work on your
telephone.
Both your and the
caller's telephone service
providers must use
equipment compatible
with the caller ID service.
The caller may not be
calling from an area which
supports caller ID.
The caller ID information
displays after the first or
second ring.
The handset may be out
of range. Move it closer to
the telephone base.
Make sure the power cord
is securely plugged into
the telephone base. Use
a working electrical outlet
not controlled by a wall
switch.
Make sure your computer
is powered on, and
your Internet is working
properly.
Make sure to plug your
USB telephone adapter
into a dedicated USB port
on your computer. Do not
plug into a multiple port
USB hub (USB splitter)
that is not powered.
In a few rare instances,
the USB port on your
computer may not have
enough power. In these
instances, try using a
USB hub with its own
external power supply.
If you are using a firewall,
it may prevent access
to your nontraditional
telephone service.
Contact your service
provider for more
information.