Running Diagnostic Tests On Your Device; Restarting And Resetting Your Device - Sony XPERIA E5 F3311 User Manual

To enable automatic restore when you reinstall an application
1
From your Home screen, tap
2
Find and tap Settings > Backup & reset.
3 Under Google™ Backup & Restore, drag the slider beside Automatic restore to
the right.

Running diagnostic tests on your device

The Xperia™ Diagnostics application can test a specific function or run a full
diagnostic test to check if your Xperia™ device is working properly.
Xperia™ Diagnostics can:
•
Assess potential hardware or software issues on your Xperia™ device.
•
Analyse how well applications perform on your device.
•
Log the number of dropped calls during the previous 10 days.
•
Identify installed software and provide useful details about your device.
The Xperia™ Diagnostics application is pre-installed on most Android™ devices from Sony. If
the Diagnostics option is not available under Settings > About phone, you can download a
light version using the Play Store™ application.
To run a specific diagnostic test
1
From your Home screen , tap
2 Find and tap Settings > About phone > Diagnostics > Test .
3
Select a test from the list.
4 Follow the instructions and tap Yes or No to confirm if a feature works.
To run all diagnostic tests
1
From your Home screen , tap
2 Find and tap Settings > About phone > Diagnostics > Test > Run all.
3
Follow the instructions and tap Yes or No to confirm if a feature works.
To view details about your device
1
From your Home screen , tap
2
Find and tap Settings > About phone > Diagnostics > Facts.

Restarting and resetting your device

You can force your device to restart or shut down in situations where it stops
responding or won't restart normally. No settings or personal data get deleted.
You can also reset your device to its original factory settings. This action is
sometimes necessary if your device stops functioning properly, but note that if you
want to keep any important data, you have to first back up this data to a memory
card or other non-internal memory. For more information, see
restoring content on page 117 .
If your device fails to power on or you want to reset your device's software, you can
use Xperia™ Companion to repair your device. For more information on using
Xperia™ Companion, see
Your device may fail to restart if the battery level is low. Connect your device to a charger and
try restarting again.
If you are sharing a device with multiple users, you may need to log in as the owner, that is, the
primary user, to reset your device to its original factory settings.
To restart your device
1
Press and hold down the power key
2
In the menu that opens, tap Restart. The device restarts automatically.
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Computer tools on page 114 .
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120
Backing up and