Table of Contents
Advertisement
PROBLEM
Forgot password
Press the
●
seconds with no disc inside. All settings including the
password will revert to the factory settings.
Don't use this unless absolutely necessary.
When the factory default settings are restored, all stored
●
user BD data is deleted.
The picture is noisy or
Make sure that the disc is not dirty or scratched.
●
distorted
Clean the disc.
●
No HDMI output.
Check the connection between the TV and the HDMI jack
●
of the player.
Check if your TV supports 576p/480p, 720p, 1080i, or
●
1080p HDMI input resolutions.
Abnormal HDMI
If random noise appears on the screen, it means that TV
●
output screen.
does not support HDCP (High-bandwidth Digital Content
Protection).
If you experience
Go to the contents and find the section of the user
●
other problems.
manual that contains the explanations regarding the
current problem, and follow the procedure once again.
If the problem still cannot be solved, please contact your
●
nearest Samsung authorised service centre.
dLNA function
I can see folders shared
DLNA shows only files corresponding to the Image, Music,
●
through DLNA, but I
and Movie categories. Files that do not correspond to
cannot see the files.
these categories are not displayed.
Video is played
Check if the network is stable.
●
intermittently.
Check if the network cable is properly connected and if
●
the network is overloaded.
The wireless connection between the DLNA compatible
●
device and the player is unstable.
Check the connection.
ADLNA connection
The IP address under the same subnetwork should be
●
between Player and
unique. If they are not, IP interference can cause this
PC is unstable.
phenomenon.
Check if you have a firewall enabled.
●
If so, disable the firewall function.
22
SOLUTION
^
button (on front panel) for more than 5
PROBLEM
Bd-LIVE
I cannot connect to
Check whether the network connection is working or not
●
the BD-LIVE server.
by using the Network Status menu.
Check whether the USB memory device is connected to
●
the player.
The memory device must have at least 1GB of free space
●
to accommodate the BD-LIVE service.
You can check the available size in BD Data Management.
Check whether the BD-LIVE Internet Connection menu is
●
set to Allow(All).
If all above fails, contact the contents provider or update
●
the player to the latest firmware.
When using the BD-
The memory device must have at least 1GB of free space
●
LIVE service, an error
to accommodate the BD-LIVE service.
occurs.
You can check the available size in BD Data Management.
✎
NotES
When the factory default settings are restored, all stored user BD data is deleted.
■
Repairs
If you contact us to repair your player, an administration fee may be charged if either:
An engineer is called out to your home at your request and there is no defect in the
11
product.
You bring the unit to a repair centre and there is no defect in the product.
21
We will provide you with the amount of the administration fee before we make a home
visit or begin any work on your player.
We recommend you read this manually thoroughly, search for a solution on line at
www.samsung.com, or contact Samsung Customer Care before seeking to repair your
player.
SOLUTION
Advertisement
Table of Contents
