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常見故障及處理 Troubleshooting
When you run into any problem operating this product, use the table below to troubleshoot the problem.
If the problem persists, contact our Repairs & Customer Service Centre.
"
"
Power is connected and Main
On/Off switch is turned on, but the
induction cooker does not respond
when the On/Off button is pressed.
Buzzer beeps continuously and pan
is not heated.
Induction cooker stops heating
during normal operations.
Temperature fluctuates.
* Above table enlists the most common problems regarding the operations of the product and their possible causes as well as suggested solutions.
It is strictly for users' reference only.
* Should there be any product malfunction or breakdown, DO NOT repair it yourself. Contact our Repairs & Customer Service Centre or consult a
licensed technician immediately.
Is there a power
shortage in your area?
Is there a short circuit in the
power source of your home?
Is the power plug too loose
or not connected well?
Is the pan not suitable for
induction cooking?
Is the pan positioned properly?
Is the pan empty or cooking
temperature too high?
Are the air inlet and outlet
being blocked?
Is the surrounding temperature
too high?
Is pan bottom not flat?
P.9
Try again after power supply resumes.
Find out the cause of short circuit
and eliminate it before switching on
the cooker again.
Re-connect the plug or replace the
power jack.
Use an appropriate pan.
Position the pan in the centre of
cook-top.
Avoid operating cooker with an
empty pan. Let cooker cool down
before switching it on again.
Remove obstruction from the vent.
Let induction cooker cool down and
try again.
Try again after the room cools down.
Replace pan with a flat-bottomed one.
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