LG 55EH5C Owner's Manual
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OWNER'S MANUAL
LG Digital
Signage
(MONITOR SIGNAGE)
Please read this manual carefully before operating your set and retain it
for future reference.
55EH5C
www.lg.com

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Summary of Contents for LG 55EH5C

  • Page 1 OWNER’S MANUAL LG Digital Signage (MONITOR SIGNAGE) Please read this manual carefully before operating your set and retain it for future reference. 55EH5C www.lg.com...
  • Page 2: Table Of Contents

    TABLE OF CONTENTS SAFETY PRECAUTION ....3 - Precautions In Installing the Product .....3 - Precautions to the AC Adapter and Electrical Power ..................5 - Precautions In Moving the Product ......7 - Precautions In Using the Product ......8 - Mounting on a Wall ............9 LICENSES ........
  • Page 3: Safety Precaution

    WARNING - This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. SAFETY PRECAUTION Please read these safety precautions carefully before using the product. WARNING If you ignore the warning message, you may be seriously injured or there is a possibility of accident or death.
  • Page 4 If you install the product in a place that does not meet the recommended conditions, this may cause serious damage to the product’s picture quality, life cycle, and appearance. Please check with LG or a qualified installer before installing. This caution applies to a place where there is an abundance of fine dust or oil mist, chemical substances are used, the temperature is very high or low, the humidity is very high, or the product is likely to remain turned on for a long period of time (airport and train station).
  • Page 5: Precautions To The Ac Adapter And Electrical Power

    - If loosely connected, the poor connection may cause a fire or electric shock. • Be sure to use power cords and AC adapters provided or approved by LG Electronics, Inc. - The use of non-approved products may cause a fire or electric shock.
  • Page 6 • If you don’t intend to use the product for a long time, unplug the power cable from the product. - Covering dust can cause a fire, or insulation deterioration can cause electric leakage, electric shock or fire. • Fix the power cable completely. - If the power cable is not fixed completely, a fire can break out.
  • Page 7: Precautions In Moving The Product

    Precautions In Moving the Product WARNING • Make sure to turn off the product. - You may be electrocuted or the product can be damaged. • Make sure to remove all cables before moving the product. - You may be electrocuted or the product can be damaged. •...
  • Page 8: Precautions In Using The Product

    Precautions In Using the Product WARNING • Do not disassemble, repair or modify the product at your own discretion. - Fire or electric shock accident can occur. - Contact the service center for check, calibration or repair. • When the display is to be left unattended for an extended period of time, unplug it from the wall outlet. •...
  • Page 9: Mounting On A Wall

    • Spray water onto a soft cloth 2 to 4 times, and use it to clean the front frame; wipe in one direction only. Too much moisture may cause staining. CHEMICALS WATER • Do not use products using high voltage around the Monitor. (e.g., a bug zapper) - Monitor may have malfunction as its electrical shock.
  • Page 10: Licenses

    LICENSES Supported licenses may differ by model. For more information of the licenses, visit www.lg.com. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.
  • Page 11: Assembly And Preparation

    • SuperSign Software & Manual - Downloading from the LG Electronics website. - Visit the LG Electronics website (www.lgecommercial.com/supersign) and download the latest software for your model. • The warranty will not cover any damage caused by using the product in an excessively dusty environment.
  • Page 12: Optional Accessories

    Optional Accessories Without prior notice, optional accessories are subject to change to improve the performance of the product, and new accessories may be added. The illustrations in this manual may differ from the actual product and accessories. OPS kit KT-OPSA Screws Connecting Cable Card (Easy Setup Guide)
  • Page 13: Ir Receiver/ Power Indicator

    IR Receiver/ Power Indicator The image may be different according to the model. Power Indicator • LED On: Power is off • LED Off: Power is on • LED Flashing: The Clear Panel Noise feature IR Receiver is operating (OFF-RS / JB).
  • Page 14: Remote Control

    REMOTE CONTROL The descriptions in this manual are based on the buttons on the remote control. Please read this manual carefully to use the monitor correctly. To install batteries, open the battery cover, place batteries (1.5 V AAA) matching terminals to the labels inside the compartment, and close the battery cover. To remove the batteries, perform the installation actions in reverse.
  • Page 15 PSM Selects the Picture Mode. HOME Activates the Launcher. W.BAL Enters the White Balance menu. SETTINGS Accesses the main menus or saves your input and exit menus. S.MENU SuperSign menu key. Navigation Buttons Scrolls through menus or options. OK Selects menus or options and confirms your input. BACK Allows you to move back one step in the user interaction function.
  • Page 16: Making Connections

    MAKING CONNECTIONS You can connect various external devices to your monitor. Change the input mode and select the external device you want to connect. For more information about external device connections, see the user manual provided with each device. Connecting to a PC Some of the cables are not provided.
  • Page 17 NOTE • For the best image quality, using the monitor with HDMI connection is recommended. • To comply with the specifications of the product, use a shielded interface cable with ferrite core, such as a DVI-D/ HDMI cable. • If you turn the monitor on when the set is cold, the screen may flicker. This is normal. •...
  • Page 18: Using The Input List

    Using the Input List HOME → • HDMI → DVI-D → DISPLAYPORT → OPS NOTE • OPS input will be disabled on the back of the screens.
  • Page 19: Troubleshooting

    TROUBLESHOOTING No image is displayed. Problem Action Is the product power cord connected? • Check if the power cord is correctly plugged into the power outlet. Does the “Invalid Format” message • The signal from the PC (Graphics card) is out of the vertical or appear? horizontal frequency range of the product.
  • Page 20 The audio function does not work. Problem Action No sound? • See if the audio cable is connected properly. • See if the sound is set properly. Sound is too dull. • Select the appropriate equalizer sound. Screen color is abnormal. Problem Action Screen has poor color resolution (16...
  • Page 21 CAUTION • Image sticking may occur when displaying a fixed image for an extended period of time. It is recommended that you display videos for 12 hours or less per day to decrease the likelihood of image sticking. • A few horizontal lines may appear on the screens while running the Clear Panel Noise feature (OFF-RS). This is normal, so there is no need for concern.
  • Page 22: Product Specifications

    PRODUCT SPECIFICATIONS The product specifications below may be changed without prior notice due to upgrade of product functions. “ ” refers to alternating current (AC), and “ ” refers to direct current (DC). OLED screen Screen type Thin Film Transistor (TFT) OLED Screen Operating conditions Daily usage...
  • Page 23 [Unit: mm] Φ38.1 Pitch: 1.2 Φ32.3 Thread height: 0.9...
  • Page 24 HDMI/ DVI-D/ DisplayPort/ OPS (PC) Support mode Resolution Horizontal frequency (kHz) Vertical frequency (Hz) 640 x 480 31.469 59.94 800 x 600 37.879 60.317 1024 x 768 48.363 60.0 1280 x 720 44.772 59.855 1366 x 768 47.7 1280 x 1024 63.981 60.02 1680 x 1050...
  • Page 25 NOTE • Resolutions available for the Input Label option in HDMI/ DVI-D/ DisplayPort/ OPS input modes. - PC resolutions: 1280 x 720 / 60 Hz, 1920 x 1080 / 60 Hz - DTV resolutions: 480p, 720p and 1080p • Vertical frequency: The product display functions by the screen image changing dozens of times every second like a fluorescent lamp.
  • Page 26 Make sure to read the Safety Precautions before using the product. The model and serial numbers of the SET are located on the back and one side of the SET. Record it below should you ever need service. MODEL Temporary noise is normal when powering ON or OFF this device.

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