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Summary of Contents for Packard Bell TE69HW
- Page 1 Packard Bell notebook (15") User’s Manual...
- Page 2 © 2013. All Rights Reserved. Packard Bell EasyNote (15") Covers: TE69HW / TE69CX / TE69BM This revision: October 2013 Sign up for an Acer ID and enable Acer Remote Files Open the Acer Portal from the Start screen to sign up for an Acer ID or sign in if you already have an Acer ID.
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Page 3: Table Of Contents
Table of contents - 3 A B L E O F C O N T E N T S First things first Securing your computer Your guides ..........5 Using a computer security lock....41 Basic care and tips for using your Using passwords ........ - Page 4 4 - Table of contents Where are my apps?......... 67 Internet and online security What is a Microsoft ID (account)?..... 68 First steps on the net ......72 How do I add a favorite to Internet Protecting your computer......72 Explorer?...........
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Page 5: First Things First
We would like to thank you for making this Packard Bell notebook your choice for meeting your mobile computing needs. Your guides To help you use your Packard Bell notebook, we have designed a set of guides: First off, the Setup Guide helps you get started with setting up your computer. -
Page 6: Taking Care Of Your Computer
6 - First things first You can also put the computer in sleep mode by pressing the sleep hotkey <Fn> + <F4>. Note If you cannot power off the computer normally, press and hold the power button for more than four seconds to shut down the computer. If you turn off the computer and want to turn it on again, wait at least two seconds before powering up. -
Page 7: Taking Care Of Your Battery Pack
First things first - 7 cord. Also, the total current rating of all equipment plugged into a single wall outlet should not exceed the fuse rating. Taking care of your battery pack Here are some ways to take care of your battery pack: •... -
Page 8: Getting To Know Your Computer
E T T I N G T O K N O W Y O U R C O M P U T E R After setting up your computer, as illustrated in the setup instructions, let us show you around your new Packard Bell computer. Top view - display... -
Page 9: Top View
Getting to know your computer - 9 Top view Icon Item Description Accepts Secure Digital (SD) cards. Push to remove/install the card. Only Card reader one card can operate at any given time. Indicates the computer's power Power indicator status. Indicates the computer's battery status. -
Page 10: Top View - Keyboard
10 - Getting to know your computer Top view - keyboard Icon Item Description Power button Turns the computer on and off. For entering data into your computer. Keyboard See "Using the keyboard" on page Touch-sensitive pointing device which functions like a computer Touchpad mouse. -
Page 11: Left View
Getting to know your computer - 11 Left view Icon Item Description Connects to a Kensington- compatible computer security lock. Kensington lock Wrap the computer security lock slot cable around an immovable object such as a table or handle of a locked ... -
Page 12: Right View
12 - Getting to know your computer • For optimal performance, use USB 3.0-certified devices. • Defined by the USB 3.0 specification (SuperSpeed USB). Right view Note Depending on configuration, your system may not be equipped with an optical (CD/DVD) drive. Icon Item Description... -
Page 13: Base View
Getting to know your computer - 13 Base view Icon Item Description Allows the computer to stay cool. Ventilation and Do not cover or obstruct the cooling fan openings. Speakers Deliver stereo audio output. Memory Houses the computer's main compartment memory. -
Page 14: Using The Keyboard
14 - Using the keyboard S I N G T H E K E Y B O A R D The keyboard has full-sized keys and a numeric keypad, separate cursor, Windows, function and special keys. Lock keys and numeric keypad Note Information in this section may not apply to your computer. - Page 15 Using the keyboard - 15 Icon Function Description Allows you to create backup copies of your computer; either the entire system or Backup only selected files and folders. Create a regular schedule or make copies whenever you want. Enables/disables the computer’s Communication communication devices.
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Page 16: Windows Keys
16 - Using the keyboard To activate hotkeys, press and hold the Fn key (bottom left) before pressing the other key in the hotkey combination. Hotkey Function Description Fn + Special keys (see page Function keys Activates the F1 to F12 keys. Scrolls to the beginning of a Fn + Home... -
Page 17: Touchpad
Touchpad - 17 O U C H P A D Touchpad basics The touchpad controls the arrow (or 'cursor') on the screen. As you slide your finger across the touchpad, the cursor will follow this movement. Press the left or right side of the button located beneath the touchpad to perform selection and execution functions, or tap the surface of the touchpad. - Page 18 18 - Touchpad • Swipe in from edge: Access Windows tools by swiping into the center of the touchpad from the right, top or left. • Swipe in from right edge: Toggle the charms. • Swipe in from top edge: Toggle the app commands. •...
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Page 19: Recovery
Windows tools, or the recovery backup. Note Packard Bell Recovery Management is only available with a pre-installed Windows operating system. Important We recommend that you create a Recovery Backup and Drivers and Applications Backup and as soon as possible.... - Page 20 20 - Recovery 1. From Start, type 'Recovery' and then click Packard Bell Recovery Management in the list of apps. 2. Click Create Factory Default Backup. The Recovery Drive window opens. Make sure Copy contents from the recovery partition to the recovery drive is selected.
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Page 21: Creating A Drivers And Applications Backup
Recovery - 21 • Since the recovery backup requires at least 16 GB of storage after formatting, it is recommended to use a USB drive with a capacity of 32 GB or larger. 4. You will be shown the backup progress on the screen. 5. - Page 22 USB storage drive or, if your computer features a DVD recorder, one or more blank recordable DVDs. 1. From Start, type 'Recovery' and then click Packard Bell Recovery Management in the list of apps. 2. Click Create Drivers and Applications Backup.
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Page 23: Recovering Your System
Recovery - 23 If multiple discs are required, insert a new disc when prompted, then click OK. Continue until the process is complete. • If you are using a USB drive, unplug the drive and label it clearly. Important: Write a unique, descriptive label on each backup, such as 'Drivers and Applications Backup'. - Page 24 If you are reinstalling using Windows and the recovery information stored on your computer: 1. From Start, type 'Recovery' and then click Packard Bell Recovery Management in the list of apps. 2. Click Reinstall Drivers or Applications.
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Page 25: Returning To An Earlier System Snapshot
1. Insert the Drivers and Applications Backup into the disc drive or connect it to a free USB port. • If you inserted a DVD wait for Packard Bell Resource Center to start. • If Packard Bell Resource Center does not start automatically, press the Windows key + <E>, then double-click on the optical... -
Page 26: Returning Your System To Its Factory Condition
Recovering from a recovery backup on page Recovering from Windows Start Packard Bell Recovery Management: • From Start, type ’Recovery’ and then click Packard Bell Recovery Management in the list of apps. - Page 27 PC will be removed (except software installed from the Windows Store). See Customized Restore with Packard Bell Recovery Management on page Restore Factory Settings with Packard Bell Recovery Management 1. Click Restore Factory Settings. Important ’Restore Factory Settings’ will erase all files on your hard drive.
- Page 28 28 - Recovery 2. The Reset your PC window opens. Images for reference only. 3. Click Next, then choose how to erase your files: a. Just remove my files quickly erases all files before restoring your computer and takes about 30 minutes. b.
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Page 29: Recovering From A Recovery Backup
Recovery - 29 Customized Restore with Packard Bell Recovery Management 1. Click Customized Restore (Retain User Data). 2. The Refresh your PC window opens. Images for reference only. 3. Click Next, then Refresh. 4. The recovery process begins by restarting your computer, then continues by copying files to your hard drive. - Page 30 30 - Recovery c. Press the down key until F12 Boot Menu is selected, press <F5> to change this setting to Enabled. d. Use the left or right arrow keys to select the Exit menu. e. Depending on the type of BIOS your computer uses, select Save Changes and Exit or Exit Saving Changes and press Enter.
- Page 31 Recovery - 31 Reset your PC from the recovery backup Important Reset your PC will erase all files on your hard drive. 1. The Reset your PC window opens. Images for reference only. 2. Click Next. 3. Select the operating system to recover (normally only one option is available).
- Page 32 32 - Recovery Refresh your PC from the recovery backup 1. The Refresh your PC window opens. 2. Click Next. 3. Select the operating system to recover (normally only one option is available). 4. Click Refresh. 5. The recovery process begins by restarting your computer, then continues by copying files to your hard drive.
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Page 33: Connecting To The Internet
Connecting to the Internet - 33 O N N E C T I N G T O TH E N T E R N E T Note Information in this section may not apply to your computer. This chapter includes basic information on types of connections, and getting connected to the Internet. -
Page 34: Connecting Wirelessly
Windows will detect and display a list of available networks during setup. Select your network and enter the password if required. Packard Bell notebook computers feature an Airplane mode hotkey that turns the network connection on or off. You can use the network management options to turn your wireless network on/off or control what is shared over the network. -
Page 35: Connecting To A 3G Network
Connecting to the Internet - 35 Connecting to a 3G network If your computer has a SIM slot, you can connect to the Internet using a 3G (cellular phone) network. To do this, you must have a compatible SIM card and a data contract with your cellular provider. Note Please contact your cellular provider for details on connecting to the Internet via 3G. -
Page 36: 36 - Using A Bluetooth Connection
36 - Using a Bluetooth connection S I N G A L U E T O O T H C O N N E C T I O N Bluetooth is a technology enabling you to transfer data wirelessly over short distances between many different types of devices. -
Page 37: Adding A Bluetooth Device
Using a Bluetooth connection - 37 4. Select the Allow Bluetooth devices to find this computer check box, click Apply, and then click OK. Adding a Bluetooth device Every new device must first be "paired" with your computer’s Bluetooth adapter. This means it must first be authenticated for security purposes. - Page 38 38 - Using a Bluetooth connection Click on the device you want to add. A code displays on your computer, which should match the code displayed on your device. Select Yes. Then, accept the pairing from your device. Note Some devices using older versions of the Bluetooth technology require both devices to enter a PIN.
- Page 39 Using a Bluetooth connection - 39 click on View devices and printers. Right click on your device and select Advanced Operations > Connect to operation window. The operation window enables you to play music and audio from your device through your computer, send files to your device and change Bluetooth settings.
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Page 40: Bios Utility
40 - BIOS utility B I O S U T I L I T Y The BIOS utility is a hardware configuration program built into your computer's BIOS. Your computer is already properly configured and optimized, and you do not normally need to run this utility. However, if you encounter configuration problems, you may need to run it. -
Page 41: Securing Your Computer
Securing your computer - 41 E C U R I N G Y O U R C O MP U TE R Your computer is a valuable investment that you need to take care of. Learn how to protect and take care of your computer. Security features include hardware and software locks —... -
Page 42: Entering Passwords
42 - Securing your computer Entering passwords When a password is set, a password prompt appears in the center of the display screen. • When the Supervisor Password is set, a prompt appears when you enter the BIOS utility. • Type the Supervisor Password and press <Enter> to access the BIOS utility. -
Page 43: Power Management
Power management - 43 O W E R M A N A G E M E N T This computer has a built-in power management unit that monitors system activity. System activity refers to any activity involving one or more of the following devices: keyboard, mouse, hard disk, peripherals connected to the computer, and video memory. - Page 44 44 - Power management 5. To access Shutdown Settings, select Change settings that are currently unavailable. 6. Scroll down and disable Turn on fast startup. 7. Select Save changes.
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Page 45: Battery Pack
Battery pack - 45 A T T E R Y P A C K The computer uses a Lithium battery that gives you long use between charges. Battery characteristics The battery is recharged whenever you connect the computer to the AC adapter. -
Page 46: Optimizing Battery Life
46 - Battery pack 6. Reconnect the AC adapter and fully charge the battery again. Follow these steps again until the battery has been charged and discharged three times. Use this conditioning process for all new batteries, or if a battery hasn't been used for a long time. -
Page 47: Checking The Battery Level
Battery pack - 47 • Store the battery pack in a cool, dry place. The recommended temperature is 10° C (50° F) to 30° C (86° F). Higher temperatures cause the battery to self-discharge faster. • Excessive recharging decreases the battery life. •... -
Page 48: Installing And Removing The Battery Pack
48 - Battery pack Situation Recommended Action The AC adapter or a power outlet 1. Save all necessary files. is unavailable. 2. Close all applications. You have no 3. Turn off the computer. spare battery pack. Installing and removing the battery pack Important Before removing the battery from the unit, connect the AC adapter if you want to continue using your computer. -
Page 49: Traveling With Your Computer
Traveling with your computer - 49 R A V E L I N G W I T H Y O U R C O M P U T E R This section gives you tips and hints to consider when moving around or traveling with your computer. -
Page 50: What To Bring To Meetings
50 - Traveling with your computer You can put the computer in Sleep mode by pressing <Fn> + <F4> or by closing the display. When you are ready to use the computer again, open the display and, if necessary, press and release the power button. Note The computer may enter Hibernation or Deep Sleep mode after being in Sleep mode for a period of time. -
Page 51: What To Take With You
Traveling with your computer - 51 What to take with you Unless you have some items at home, take the following items with you: • AC adapter and power cord. • A spare battery • The printed Setup Guide. Special considerations Follow these guidelines to protect your computer while traveling to and from work: •... -
Page 52: Traveling With The Computer
52 - Traveling with your computer Traveling with the computer Important Check with your airline for any special requirements for travelling with Lithium batteries. When you are moving within a larger distance, for instance, from your office building to a client's office building or traveling locally. Preparing the computer Prepare the computer as if you were taking it home. -
Page 53: Preparing The Computer
Traveling with your computer - 53 When you are moving from country to country. Preparing the computer Prepare the computer as you would normally prepare it for traveling. What to bring with you Bring the following items with you: • AC adapter. •... -
Page 54: Memory Card Reader
54 - Memory card reader E M O R Y C A R D R E A D E R Connectivity options Your computer has a card reader and other ports/jacks that allow you to connect peripheral devices to your computer. For instructions on how to connect different external devices to the computer, read the following section. - Page 55 Memory card reader - 55 (2 TB). Your computer provides an SDHC or SDXC compatible card reader. Note SDXC memory cards can only be used in an SDXC-compatible reader; SD and SDHC cards can be used in either type. Removing a card from a memory card reader 1.
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Page 56: 56 - Video And Audio Connectors
56 - Video and audio connectors I D E O A N D A U D I O C O N N E C T O R S Connect to a monitor with a VGA or DVI port (the type of connection supported depends your... -
Page 57: Hdmi
HDMI - 57 H D M I HDMI (High-Definition Multimedia Interface) is a high-quality, digital audio/video interface. HDMI allows you to connect any compatible digital audio/video source, such as your computer, a set-top box, DVD player, and audio/video receiver to any compatible digital audio and/or video monitor, such as a digital television (DTV) with a single cable. -
Page 58: Universal Serial Bus (Usb)
Two USB standards are currently available on Packard Bell computers: USB 2.0 (High-speed USB) and USB 3.0 (SuperSpeed USB). USB 2.0 ports on Packard Bell computers have a black tongue in the port, while USB 3.0 ports have a blue tongue. For best performance, USB 3.0 devices should always be plugged into USB 3.0 ports. -
Page 59: Frequently Asked Questions
Frequently asked questions - 59 R E Q U E N TL Y A S K E D Q U E S T I O N S The following is a list of possible situations that may arise during the use of your computer. - Page 60 60 - Frequently asked questions • The volume may be muted. Look at the volume control (speaker) icon in the taskbar. If it is crossed-out, click the icon and deselect the Mute all option. • The volume level may be too low. Check the volume from the volume control (speaker) icon in the taskbar.
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Page 61: Requesting Service
2. Make sure the D2D Recovery setting in Main is Enabled. 3. Exit the BIOS utility and save changes. The system will reboot. Note To activate the BIOS utility, press <F2> when you see the Packard Bell logo during boot up. For detailed information on the recovery process,... - Page 62 Attach your proof-of- purchase to the ITW passport. If the country you are traveling in does not have an Packard Bell- authorized ITW service site, you can still get in contact with our offices worldwide.
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Page 63: Frequently Asked Questions
Frequently asked questions - 63 R E Q U E N TL Y A S K E D Q U E S T I O N S Tips and hints for using Windows 8.1 We know this is a new operating system that will take some getting used to, so we've created a few pointers to help you get started. -
Page 64: Can I Boot Directly To The Desktop
64 - Frequently asked questions Can I boot directly to the desktop? Yes, you can, just follow these steps: 1. Go to the desktop. 2. Right-click the taskbar and select Properties from the menu that opens. 3. From the Navigation tab, check Go to the desktop instead of Start when I sign in. -
Page 65: How Do I Personalize My Computer
Frequently asked questions - 65 Can I personalize the Lock screen? You can personalize the lock screen with a different image, to run a slideshow of images, or to show you quick status and notifications to suit your personal needs. To change the background, move your cursor to the upper right-hand corner of the screen and click Settings >... - Page 66 66 - Frequently asked questions How do I set the alarm? Your computer can act as an alarm clock. Start typing ’Alarms’ to search for the Alarms app. 1. Set the time using the sliders on the left-hand side of the screen. 2.
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Page 67: Where Are My Apps
Frequently asked questions - 67 Can I make tiles bigger or smaller? Right-click anywhere on Start to open the Customize menu, click the tile(s) you wish to resize and click Resize. Select a size from the menu that appears. How do I close an app? Move your cursor to the top of the screen. -
Page 68: What Is A Microsoft Id (Account)
68 - Frequently asked questions How do I install apps? You can download Windows Store apps from Store. You will need to have a Microsoft ID to purchase and download apps from Store. I can't find apps like Notepad and Paint! Where are they? Move your cursor to the upper right-hand corner of the screen and click Search, type the name of the app you would like to open using the pop-up keyboard. -
Page 69: How Do I Add A Favorite To Internet Explorer
Frequently asked questions - 69 Microsoft account, you'll connect your PC to the people, files, and devices you care about. Do I need one? You do not need a Microsoft ID to use Windows 8.1, but it makes life easier because you can sync data across different machines you sign in to using a Microsoft ID. -
Page 70: Troubleshooting
R E Q U E N T LY 70 - Frequently asked questions Troubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself;... - Page 71 Frequently asked questions - 71 Error messages Corrective action Keyboard error or no Contact your dealer or an authorized service keyboard connected center. Keyboard interface Contact your dealer or an authorized service error center. Press <F2> (during POST) to enter the BIOS Memory size utility, then press Exit in the BIOS utility to mismatch...
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Page 72: Internet And Online Security
72 - Internet and online security N T E R N E T A N D O N L I N E S E C U R I T Y First steps on the net Protecting your computer It is vital to protect your computer from viruses and attacks over the Internet (see Security on page 76). - Page 73 Internet and online security - 73 Internet as the connection speed is low and connection time is typically charged per hour. DSL (e.g. ADSL) DSL (Digital Subscriber Line) is an ‘always-on’ connection that runs over the phone line. As DSL and phone do not use the same frequencies, you can use your telephone at the same time you are connected to the Internet (this requires a ‘micro-filter’...
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Page 74: Network Connections
74 - Internet and online security Network connections A LAN (Local Area Network) is a group of computers (for example, within an office building or home) that share a common communications line and resources. When you set up a network, you can share files, peripheral devices (such as a printer) and an Internet connection. - Page 75 Internet and online security - 75 point/router for detailed setup instructions. Network cable (RJ45) A network cable (also called RJ45 cable) is used to connect the host computer to the access point (see illustration below); this type of cable may also be used to connect peripheral devices to the access point. Wireless adapter An internal wireless adapter is normally already installed in your computer.
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Page 76: Surf The Net
Security You are probably eager to explore everything the Internet has to offer. In order for you to be safe online, Packard Bell has pre-installed ™ Symantec’s award-winning Norton Internet Security on your computer. - Page 77 Note Packard Bell guarantees that your computer was 100% virus free at the time of purchase and does not cover damages due to viruses. What is spyware? Spyware refers to generally unwanted programs that are downloaded onto your computer while connected to the Internet, often without you knowing it.
- Page 78 78 - Internet and online security connection is to a program you are currently using then normally you would allow it (i.e. a game connecting to a multi-player server or an encyclopaedia making a content update). How to protect your computer Cybercrime prevention can be straight-forward - when armed with a little technical advice and common sense, many attacks can be avoided.
- Page 79 A complete version of Norton Internet Security is pre-installed on your Packard Bell system. It includes a free trial subscription to protection updates. Make sure you Activate it! Choose strong passwords and keep them safe Passwords are a fact of life on the Internet today;...
- Page 80 80 - Internet and online security of your online accounts, one of the first steps you can take is to change your password. Protect your personal information Exercise caution when sharing personal information such as your name, home address, phone number, and email address online. To take advantage of many online services, you will inevitably have to provide personal information in order to handle billing and shipping of purchased goods.
- Page 81 Internet and online security - 81 • Pay attention to privacy policies on Web sites and in software. It is important to understand how an organization might collect and use your personal information before you share it with them. • Guard your email address. Spammers and "phishers" sometimes send millions of messages to email addresses that may or may not exist in hopes of finding a potential victim.
- Page 82 82 - Internet and online security that something bad may have happened and you should take necessary action. Protect your computer with Windows security tools Windows provides a variety of protection applications. Windows Updates If you have an active Internet connection, Windows can check for important updates for your computer and install them automatically.
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Page 83: Playing Blu-Ray Or Dvd Movies
Playing Blu-Ray or DVD movies - 83 D V D L A Y IN G A Y O R MO VIES If your computer is equipped with a Blu-Ray or DVD drive, you can play movies on your computer or on a high-definition TV via the HDMI port.