D-Link DWA-123 User Manual page 30

Section 5 - Troubleshooting
2. The computer does not recognize the DWA-123 Wireless Adapter.
Make sure that the DWA-123 Wireless Adapter is properly seated in the computer's USB port.
If Windows does not detect the hardware upon insertion of the adapter, make sure to completely remove drivers that were
previously loaded.
3. The computer with the DWA-123 installed is unable to connect to the wireless network and/or the Internet.
• Check that the LED indicators for the broadband modem are indicating normal activity. If not, there may be a
problem with the broadband connection.
• Check that the LED indicators on the wireless router are functioning properly. If not, check that the AC power
and Ethernet cables are firmly connected.
• Check that the IP Address, subnet mask, gateway, and DNS settings are correctly entered for the network
• In Infrastructure mode, make sure the same Service Set Identifier (SSID) is specified on the settings for the
wireless clients and access points.
D-Link DWA-123 User Manual 30