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Frequently Asked Questions
Problem & Question
Power LED Is Not ON
No Plug & Play
Picture Is Fuzzy & Has Ghosting
Shadowing Problem
Picture Bounces, Flickers Or
Wave Pattern Is Present In The
Picture
Monitor Is Stuck In Active Off-
Mode"
Missing one of the primary
colors (RED, GREEN, or BLUE)
Screen image is not centered or
sized properly
Picture has color defects (white
does not look white)
Horizontal or vertical
disturbances on the screen
|
P a g e
٢٨
TROUBLESHOOT
Make sure the power button is ON and the Power Cord is properly
connected to a grounded power outlet and to the monitor.
In order for the Plug & Play feature of the monitor to work, you need a
Plug & Play compatible computer & video card. Check with your
computer manufacturer. Also check the monitor's video cable and make
sure none of the pins are bent.
Make sure the AOC Monitor Drivers are installed (AOC Monitor
Drivers are available at : http://www.aoc.com)
Adjust the Contrast and Brightness Controls.
Make sure you are not using an extension cable or switch box. We
recommend plugging the monitor directly to the video card output
connector on the back of your computer.
Move electrical devices that may cause electrical interference as far
away from the monitor as possible.
Use the maximum refresh rate your monitor is capable of at the
resolution your are using.
The Computer Power Switch should be in the ON position.
The Computer Video Card should be snugly seated in its slot.
Make sure the monitor's video cable is properly connected to the
computer.
Inspect the monitor's video cable and make sure none of the pins are
bent.
Make sure your computer is operational by hitting the CAPS LOCK key
on the keyboard while observing the CAPS LOCK LED. The LED
should either turn ON or OFF after hitting the CAPS LOCK key.
Inspect the monitor's video cable and make sure that none of the pins
arebent.
Make sure the monitor's video cable is properly connected to the
computer.
Adjust H-Position and V-Position or press hot-key (AUTO).
Adjust RGB color or select color temperature
Use win 95/98/2000/ME/XP shut-down mode Adjust CLOCK and
FOCUS or perform hot-key (AUTO-key )
Possible Solutions
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