Page 1 User’s manual w w w.v t e c h p h o n e s . c o m Models: CS6319/CS6319-2...
Page 2 Important safety instructions on page xx of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product.
Page 3: Table Of Contents
Table of contents Getting started ......1 Find handset.......14 Chain dialing.......15 Parts checklist ......1 Multiple handset use ....16 Telephone base and charger installation.......2 Intercom ........16 Battery installation and Answer an incoming call charging ........3 during an intercom call....16 Installation options .....4 Share an outside call....17 Table top to wall mount Directory........18...
Page 4 Table of contents Record and play memos ....31 Record a memo......31 Message window displays..32 Remote access ......33 Appendix........34 Handset display screen messages........34 Handset and telephone base indicators ........36 Battery........37 Expand your telephone system...38 Add and register a handset (optional) .........38 Replace a handset .....39 Troubleshooting......40 Important safety instructions..46...
Page 5: Getting Started
Your telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. Charger and charger adapter (1 for CS6319-2) Wall bracket Handset (1 for CS6319 and 2 for CS6319-2) Battery (1 for CS6319 and 2 for CS6319-2) Telephone base...
Page 6: Telephone Base And Charger Installation
Getting started Telephone base and charger installation Install the telephone base and charger(s) as shown below. Make sure that the electrical outlet is not controlled by a wall switch. If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a caller ID problems caused by DSL interference.
Page 7 Getting started Battery installation Install the battery as shown below. If the battery compartment cover is on the handset, press on the indentation and slide the cover to remove. Plug the battery connector securely into the socket inside the handset battery compartment, matching the color-coded label.
Page 8 Getting started Battery charging Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use.
Page 9: Installation Options
Getting started Installation options Your telephone base is ready for table top use. If you want to mount your If you want to mount your telephone on a wall, use the provided wall bracket to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronics retailers.
Page 10: Wall Mount To Table Top Installation
Getting started Wall mount to table top installation If the telephone line cord and power adapter cord are bundled, untie Lift the telephone base up to detach it from the black plastic wall bracket. power adapter from the power outlet. See Telephone base and charger installation on page 2.
Page 11: Handset Layout
Getting started Handset layout Handset layout CHARGE light VOL/CID (caller ID/volume) On when the handset is charging Press to review the call log in the telephone base or charger when the telephone is not (page xx). in use (page 28). While in a menu, press to VOL/ (volume/directory)
Page 12: Telephone Base Layout
Getting started Telephone base layout VOICEMAIL light Flashes when you have new voicemail. Voicemail service is offered by IN USE light your local telephone Flashes when there company, and is different is an incoming call, from answering system or another telephone messages (page 11).
Page 13: Telephone Settings
Telephone settings Telephone settings Ringer volume (handset) >Ringers Settings You can set the ringer volume or turn the ringer off. Press MENU/ to show the menu when the SELECT handset is not in use. Press to select >Ringers, then press /SELECT.
Page 14: Key Tone
Telephone settings Key tone Ringers >Settings You can turn the key tone on or off. Press MENU/ to show the menu when the SELECT handset is not in use. Press to select >Settings, then press /SELECT. MENU >Key tone to select > Key tone, then press Press Set date/time /SELECT.
Page 15: Clear Voicemail
Telephone settings If the date and time are not set, the system announces, “Time and day not set,” before each message plays. Clear voicemail If you subscribe to voicemail service offered by your telephone company, NEW VOICEMAIL and appear on the handset when you have new voicemail messages.
Page 16: Home Area Code
Telephone settings Home area code If you dial your local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored without the area code in the call log.
Page 17: Answering System Settings
Answering system settings Answering system set up Use a system handset to change your answering system settings. Number of rings You can choose from two, four, or six rings; or toll saver. With toll saver selected, the answering system answers after two rings when you have new messages, and after four rings when you have no new messages.
Page 18: Announcement
Answering system settings Announcement The telephone is preset with a greeting that answers calls with “Hello, please leave a message after the tone.” You can use this preset announcement, or replace it with your own. Play your announcement Press MENU/ to show the menu when the handset is not in use.
Page 19: Telephone Operation
Telephone operation Make a call Press . You hear a dial tone. FLASH Dial the number. Predial a call Dial the number. Press FLASH Answer a call Press or any of the dialing keys (0-9, #, *). FLASH • The screen shows the elapsed time as you talk (in hours, minutes and seconds).
Page 20: Chain Dialing
Telephone operation Voice language (Canada only) You can select English or Français for the voice prompts used in the answering system. To change the setting: Press MENU/ to display the menu when the handset is not in use. SELECT Press /SELECT to select >Answering Sys.
Page 21: Multiple Handset Use
Telephone operation Multiple handset use You can use up to two system handsets at a time on an outside call. If a handset is already on a call and you would like to join the call, press on another handset to join the call. FLASH To end the call, press OFF/ or place the handset in the telephone base...
Page 22: Share An Outside Call
Telephone operation Share an outside call Transfer to: You can call another system handset to join an outside call. That call continues even if you hang up. Press MENU/ while on a call and then press SELECT to highlight >Transfer. Press /SELECT to select.
Page 23: Directory
Telephone operation Directory The directory can store up to 100 entries with up to 30 digits Directory empty for each phone number and 15 characters for each name. • Directory entries are shared by all system handsets. Any additions, deletions or edits made on one handset affect the directory on all handsets.
Page 24: Store A Directory Entry
Telephone operation Store a directory entry Use the following steps to store an entry in the directory. 1. Enter the number when the handset is not in use and pres /SELECT. MENU Go to step 4. -OR- Press MENU/ when the handset is not in use. >Directory SELECT Call log...
Page 25: Character Chart
Telephone operation Character chart Use the dial pad and the chart below to enter a name (up to 15 characters). Each press of a particular key causes the characters to be displayed in the following order: Characters by number of key presses Number ‘...
Page 26: Search The Directory
Telephone operation Search the directory Entries are sorted alphabetically. To search the directory: >Review Add contact Press when the handset is not in use. -OR- Press MENU/ when the handset is not in use. SELECT to select > Directory and then press Press MENU SELECT twice.
Page 27: Edit A Directory Entry
Telephone operation Edit a directory entry Use the following steps to edit an entry in the directory. Press when the handset is not in use. -OR- Press MENU/ when the handset is not in use. Press SELECT select > Directory and then press /SELECT twice.
Page 28: Delete From The Directory
Telephone operation Delete from the directory Press when the handset is not in use. -OR- Press MENU/ when the handset is not in use. Press SELECT select > Directory and then press /SELECT twice. MENU Press , or use the alphabetical search to browse. Press /REMOVE to remove the selected entry and the screen shows MUTE...
Page 29: About Caller Id
Telephone operation About caller ID This product supports caller ID services provide by most local telephone service companies. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number that are sent by the the name, number, date and time of calls.
Page 30: Call Log
6:11am 12/25 When you have reviewed all the missed calls, the missed calls indicator no longer shows. VTECH If you do not want to review the missed calls one by one, 595-9511 press and hold OFF/ to erase the missed calls CLEAR indicator.
Page 31: Review The Call Log
Telephone operation Review the call log Press CID when the handset is not in use. VTECH Press to browse through the call log. 595-9511 -OR- 6:21am 12/25 Press MENU/ when the handset is not in use. SELECT to select > Call log, then press Press /SELECT.
Page 32: Dial A Call Log Entry
Telephone operation Dial a call log entry When in the call log, press to browse. Press to dial the entry. Save a call log entry to the directory EDIT NUMBER When in the call log, press to browse. Press MENU/ to select an entry.
Page 33: Call Log Display Screen Messages
Telephone operation Call log display screen messages Displays When The caller is blocking the name. PRIVATE NAME The caller is blocking the telephone number. PRIVATE NUMBER The caller is blocking the name and number. PRIVATE CALLER This caller’s name is unavailable. UNKNOWN NAME This caller’s number is unavailable.
Page 34: Handset Display Screen Messages
Appendix Handset display screen messages There is no telephone line connected. NO LINE Communication between handset and NO SIGNAL, CALL ENDED telephone base is lost during a call. One handset is already viewing the call NOT AVAILABLE log or directory and another handset AT THIS TIME attempts to review it.
Page 35: Handset And Telephone Base Indicators
Appendix Handset and telephone base indicators Handset lights On when the handset speakerphone is in use. CHARGE On when the handset is charging in the telephone base or charger. Telephone base lights IN USE Flashes when there is an incoming call or another telephone sharing the same line is in use.
Page 36: Battery
Appendix Battery It takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: Operation Operating time While in handset use (talking*) Up to seven hours While in speakerphone mode (talking*) While not in use (standby**) Up to seven days *Operating times vary depending on your actual use and the age of the battery.
Page 37: Expand Your Telephone System
Appendix Expand your telephone system The handsets provided with your telephone system are pre-registered. Each handset is assigned a number that shows on the handset display. Additional handsets registered to the telephone system are assigned in sequential order. For instance, if the telephone system already has HANDSET 1 and HANDSET 2, the new registered handset is assigned HANDSET 3.
Page 38: Replace A Handset
Appendix Replace a handset If you want to replace a handset or re-assign the designated handset number of a registered handset, you must de-register all the handsets and then individually register each handset. To make de-registration easier, read all of the instructions on this page before you begin.
Page 39 Appendix Troubleshooting For Customer Service, visit our website at www.vtechphones.com, or call 1 (800) 595-9511; in Canada, call 1 (800) 267-7377. My telephone does not work at all. • Make sure the battery is installed and charged correctly (page 4). For optimum daily performance, return the handset to the telephone base or charger after use.
Page 40: Troubleshooting
Appendix Troubleshooting The CHARGE light is off. • Clean the charging contacts on the handset and telephone base each month with a pencil eraser or a dry non-abrasive fabric. • Make sure the power adapter and telephone line cord are plugged in correctly and securely.
Page 41 Appendix Troubleshooting I cannot dial out. • First, try all the above suggestions. • Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two to synchronize with the telephone before producing a dial tone. Wait an extra second before dialing.
Page 42 Appendix Troubleshooting • The location of your telephone base can impact the performance of your cordless phone. For better reception, install the telephone base in a centralized location within elevating the telephone base improves overall performance. • Disconnect the telephone base from the telephone wall jack and plug in a corded telephone.
Page 43 Appendix Troubleshooting Caller ID entries do not match the numbers I need to dial. • Caller ID service delivers 10 digits (the area code plus the seven-digits number). If you need to dial something other 10 digits, see page 28 for instructions on changing the number.
Page 44 Appendix Troubleshooting • Press VOL on the telephone base or handset to increase the speaker volume. on the telephone base or handset to increase the speaker volume. The answering system does not record messages. • Make sure the answering system is on. •...
Page 45: Important Safety Instructions
Appendix Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
Page 46: Operating Range
Appendix Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the When the handset is out of range, the handset displays CONNECTING...
Page 47: About Cordless Telephones
VTech product service centers. Please call 1-800-8-BATTERY for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources. ®...
Page 48: Warranty
Warranty What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions.
Page 49 Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not cost of substitute equipment, and claims by third parties) resulting from the use of this Product.
Page 50: Fcc, Acta And Ic Regulations
Appendix FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
Page 51 Appendix If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before will be given the opportunity to correct the problem and the telephone company is required to inform facilities, equipment, operation, or procedures that could affect the proper functioning of this product.
Page 52 Appendix Transmit Handset: 1921.536-1928.448 MHz frequency Telephone base: 1921.536-1928.448 MHz Channels Nominal Maximum power allowed by FCC and IC. Actual operating range effective range might vary according to environmental conditions at the time of use. Size Handset: 6.37 X 1.85 X 1.14 in (161.85 X 47.00 X 28.9 mm) Telephone base: 6.05 X 4.31 X 2.28 in (153.7 X 109.45 X 57.8 mm) Charger: 2.96 X 3.33 X 1.80 in (75.3 X 84.6 X 45.8 mm) Weight...
Page 53 Index Add a handset 38 Find handset 14 Alphabetical search 21 Announcement 12 Answer a call 13 Handset display screen messages 34 Answer an incoming call during an Handset icons 36 intercom call 16 Handset layout 6 Answering system 28 Handset lights 36 Home area code 10 Battery 3...
Page 54 Index Record and play memos 31 Record announcement 12 Redial list 27 Register a handset 38 Remote access 33 Remote code 11 Replace a handset 39 Review the call log 25 Ringer mute 14 Ringer tone 8 Ringer volume 8 Save a call log entry to the directory 26 Search the directory 21 Share an outside call 17...
Page 55 A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon 97008 Distributed in Canada by VTech Technologies Canada, Ltd., Richmond, B.C. V6W 1L5 Copyright © 2009 for VTECH TELECOMMUNICATIONS LTD. Printed in China.
Page 56 User’s manual w w w.v t e c h p h o n e s . c o m Models: CS6329/CS6329-2/ CS6329-3/CS6329-4/ CS6329-5...
Page 57 Important safety instructions on page xx of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product.
Page 58 Table of contents Getting started ......1 Find handset.......14 Chain dialing.......15 Parts checklist ......1 Multiple handset use ....16 Telephone base and charger installation.......2 Intercom ........16 Battery installation and Answer an incoming call charging ........3 during an intercom call....16 Installation options .....4 Share an outside call....17 Table top to wall mount Directory........18...
Page 59 Table of contents Record and play memos ....31 Record a memo......31 Message window displays..32 Remote access ......33 Appendix........34 Handset display screen messages........34 Handset and telephone base indicators ........36 Battery........37 Expand your telephone system...38 Add and register a handset (optional) .........38 Replace a handset .....39 Troubleshooting......40 Important safety instructions..46...
Page 60: Getting Started
Getting started Parts checklist Your telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. Charger and charger adapter (1 for CS6329-2, 2 for CS6329-3, Wall bracket 3 for CS6329-4, and 4 for CS6329-5) Handset (1 for CS6329, 2 for CS6329-2,...
Page 61: Telephone Base And Charger Installation
Getting started Telephone base and charger installation Install the telephone base and charger(s) as shown below. Make sure that the electrical outlet is not controlled by a wall switch. If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a caller ID problems caused by DSL interference.
Page 62: Battery Installation And
Getting started Battery installation Install the battery as shown below. If the battery compartment cover is on the handset, press on the indentation and slide the cover to remove. Plug the battery connector securely into the socket inside the handset battery compartment, matching the color-coded label.
Page 63 Getting started Battery charging Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use.
Page 64: Installation Options
Getting started Installation options Your telephone base is ready for table top use. If you want to mount your If you want to mount your telephone on a wall, use the provided wall bracket to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronics retailers.
Page 65: Wall Mount To Table Top Installation
Getting started Wall mount to table top installation If the telephone line cord and power adapter cord are bundled, untie Lift the telephone base up to detach it from the black plastic wall bracket. power adapter from the power outlet. See Telephone base and charger installation on page 2.
Page 66: Handset Layout
Getting started Handset layout Handset layout CHARGE light VOL/CID (caller ID/volume) On when the handset is charging Press to review the call log in the telephone base or charger when the telephone is not (page xx). in use (page 28). While in a menu, press to VOL/ (volume/directory)
Page 67: Telephone Base Layout
Getting started Telephone base layout Message window Shows the number of X/DELETE messages and other Press to delete the message currently answering system information playing (page 33). (page 35). When the phone is not in use, press twice to delete all previously reviewed IN USE light messages (page 34).
Page 68: Telephone Settings
Telephone settings Telephone settings Ringer volume (handset) >Ringers Settings You can set the ringer volume or turn the ringer off. Press MENU/ to show the menu when the SELECT handset is not in use. Press to select >Ringers, then press /SELECT.
Page 69: Key Tone
Telephone settings Key tone Ringers >Settings You can turn the key tone on or off. Press MENU/ to show the menu when the SELECT handset is not in use. Press to select >Settings, then press /SELECT. MENU >Key tone to select > Key tone, then press Press Set date/time /SELECT.
Page 70: Clear Voicemail
Telephone settings If the date and time are not set, the system announces, “Time and day not set,” before each message plays. Clear voicemail If you subscribe to voicemail service offered by your telephone company, NEW VOICEMAIL and appear on the handset when you have new voicemail messages.
Page 71: Home Area Code
Telephone settings Home area code If you dial your local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored without the area code in the call log.
Page 72: Answering System Settings
Answering system settings Answering system set up Use a system handset to change your answering system settings. Number of rings You can choose from two, four, or six rings; or toll saver. With toll saver selected, the answering system answers after two rings when you have new messages, and after four rings when you have no new messages.
Page 73: Announcement
Answering system settings Announcement The telephone is preset with a greeting that answers calls with “Hello, please leave a message after the tone.” You can use this preset announcement, or replace it with your own. Play your announcement Press MENU/ to show the menu when the handset is not in use.
Page 74: Telephone Operation
Telephone operation Make a call Press . You hear a dial tone. FLASH Dial the number. Predial a call Dial the number. Press FLASH Answer a call Press or any of the dialing keys (0-9, #, *). FLASH • The screen shows the elapsed time as you talk (in hours, minutes and seconds).
Page 75: Mute
Telephone operation Mute The mute function allows you to hear the other party but the other party cannot hear you. During a call, press MUTE/ on the handset. The REMOVE handset screen shows MUTED for a few seconds and appears until the mute function is MUTE turned off.
Page 76: Chain Dialing
Telephone operation Voice language (Canada only) You can select English or Français for the voice prompts used in the answering system. To change the setting: Press MENU/ to display the menu when the handset is not in use. SELECT Press /SELECT to select >Answering Sys.
Page 77: Multiple Handset Use
Telephone operation Multiple handset use You can use up to two system handsets at a time on an outside call. If a handset is already on a call and you would like to join the call, press on another handset to join the call. FLASH To end the call, press OFF/ or place the handset in the telephone base...
Page 78: Share An Outside Call
Telephone operation Share an outside call Transfer to: You can call another system handset to join an outside call. That call continues even if you hang up. Press MENU/ while on a call and then press SELECT to highlight >Transfer. Press /SELECT to select.
Page 79: Directory
Telephone operation Directory The directory can store up to 100 entries with up to 30 digits Directory empty for each phone number and 15 characters for each name. • Directory entries are shared by all system handsets. Any additions, deletions or edits made on one handset affect the directory on all handsets.
Page 80: Store A Directory Entry
Telephone operation Store a directory entry Use the following steps to store an entry in the directory. 1. Enter the number when the handset is not in use and pres /SELECT. MENU Go to step 4. -OR- Press MENU/ when the handset is not in use. >Directory SELECT Call log...
Page 81: Character Chart
Telephone operation Character chart Use the dial pad and the chart below to enter a name (up to 15 characters). Each press of a particular key causes the characters to be displayed in the following order: Characters by number of key presses Number ‘...
Page 82: Search The Directory
Telephone operation Search the directory Entries are sorted alphabetically. To search the directory: >Review Add contact Press when the handset is not in use. -OR- Press MENU/ when the handset is not in use. SELECT to select > Directory and then press Press MENU SELECT twice.
Page 83: Edit A Directory Entry
Telephone operation Edit a directory entry Use the following steps to edit an entry in the directory. Press when the handset is not in use. -OR- Press MENU/ when the handset is not in use. Press SELECT select > Directory and then press /SELECT twice.
Page 84: Delete From The Directory
Telephone operation Delete from the directory Press when the handset is not in use. -OR- Press MENU/ when the handset is not in use. Press SELECT select > Directory and then press /SELECT twice. MENU Press , or use the alphabetical search to browse. Press /REMOVE to remove the selected entry and the screen shows MUTE...
Page 85: About Caller Id
Telephone operation About caller ID This product supports caller ID services provide by most local telephone service companies. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number that are sent by the the name, number, date and time of calls.
Page 86: Call Log
6:11am 12/25 When you have reviewed all the missed calls, the missed calls indicator no longer shows. VTECH If you do not want to review the missed calls one by one, 595-9511 press and hold OFF/ to erase the missed calls CLEAR indicator.
Page 87: Review The Call Log
Telephone operation Review the call log Press CID when the handset is not in use. VTECH Press to browse through the call log. 595-9511 -OR- 6:21am 12/25 Press MENU/ when the handset is not in use. SELECT to select > Call log, then press Press /SELECT.
Page 88: Dial A Call Log Entry
Telephone operation Dial a call log entry When in the call log, press to browse. Press to dial the entry. Save a call log entry to the directory EDIT NUMBER When in the call log, press to browse. Press MENU/ to select an entry.
Page 89: Call Log Display Screen Messages
Telephone operation Call log display screen messages Displays When The caller is blocking the name. PRIVATE NAME The caller is blocking the telephone number. PRIVATE NUMBER The caller is blocking the name and number. PRIVATE CALLER This caller’s name is unavailable. UNKNOWN NAME This caller’s number is unavailable.
Page 90: Answering System Operation
Answering system operation Answering system and voicemail Your telephone has both a digital answering system and voicemail indication. Most telephone companies offer voicemail service (fees may apply). Your telephone’s answering system and voicemail indication are independent features, and each alerts you to new messages differently. For more information on the voicemail indicators, see page 11.
Page 91: Turn The Answering System On Or Off
Answering system operation Turn the answering system on or off The answering system must be turned on to answer and record messages. When the answering system is turned on, the ANS ON/OFF light on the telephone base will be on and ANS ON will display on the handset. To turn on or off with the telephone base: •...
Page 92: New Message Indication
Answering system operation New message indication shows on the handset when there are new answering system messages. If the new message alert tone is turned on, the telephone base beeps every 10 seconds when there are unreviewed messages. Message playback If you have new messages, the telephone plays only the new messages When playback begins, you hear the total number of messages followed by the day and time of the message.
Page 93: Delete All Messages
Answering system operation Delete all messages To delete all messages with the telephone base: Press X/DELETE when the phone is not in use. The telephone announces, “To delete all old messages, press DELETE again.” Press X/DELETE again. All previously heard messages are erased and the telephone announces, “All old messages deleted.”...
Page 94: Message Window Displays
Answering system operation Message window displays Window display Description No messages. Total number of old messages recorded. 1-99 Total number of messages recorded. 0-99 The telephone base might have lost and regained power. The clock needs to be set. Memory is full with total number of messages recorded. 1-99 &...
Page 95: Remote Access
Answering system operation Remote access A two-digit security code is required to access the answering system remotely from any touch tone telephone. The preset code is 19; see Remote code on page 13 to change it. Dial your telephone number from any touch tone telephone. When the system plays your announcement, enter the two-digit security code.
Page 96: Appendix
Appendix Handset display screen messages The telephone number entered is already Already saved stored in the directory. There are no call log entries. CALL LOG EMPTY Calling another handset. Cal ling handset X (for models with three or more handsets) Cal ling other handset (for models with two handsets) The cordless handset is searching for the...
Page 97 Appendix Handset display screen messages There is no telephone line connected. NO LINE Communication between handset and NO SIGNAL, CALL ENDED telephone base is lost during a call. One handset is already viewing the call NOT AVAILABLE log or directory and another handset AT THIS TIME attempts to review it.
Page 98: Handset And Telephone Base Indicators
Appendix Handset and telephone base indicators Handset lights On when the handset speakerphone is in use. CHARGE On when the handset is charging in the telephone base or charger. Telephone base lights IN USE Flashes when there is an incoming call or another telephone sharing the same line is in use.
Page 99: Battery
Appendix Battery It takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: Operation Operating time While in handset use (talking*) Up to seven hours While in speakerphone mode (talking*) While not in use (standby**) Up to seven days *Operating times vary depending on your actual use and the age of the battery.
Page 100: Expand Your Telephone System
Appendix Expand your telephone system The handsets provided with your telephone system are pre-registered. Each handset is assigned a number that shows on the handset display. Additional handsets registered to the telephone system are assigned in sequential order. For instance, if the telephone system already has HANDSET 1 and HANDSET 2, the new registered handset is assigned HANDSET 3.
Page 101: Replace A Handset
Appendix Replace a handset If you want to replace a handset or re-assign the designated handset number of a registered handset, you must de-register all the handsets and then individually register each handset. To make de-registration easier, read all of the instructions on this page before you begin.
Page 102: Troubleshooting
Appendix Troubleshooting For Customer Service, visit our website at www.vtechphones.com, or call 1 (800) 595-9511; in Canada, call 1 (800) 267-7377. My telephone does not work at all. • Make sure the battery is installed and charged correctly (page 4). For optimum daily performance, return the handset to the telephone base or charger after use.
Page 103 Appendix Troubleshooting The CHARGE light is off. • Clean the charging contacts on the handset and telephone base each month with a pencil eraser or a dry non-abrasive fabric. • Make sure the power adapter and telephone line cord are plugged in correctly and securely.
Page 104 Appendix Troubleshooting I cannot dial out. • First, try all the above suggestions. • Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two to synchronize with the telephone before producing a dial tone. Wait an extra second before dialing.
Page 105 Appendix Troubleshooting • The location of your telephone base can impact the performance of your cordless phone. For better reception, install the telephone base in a centralized location within elevating the telephone base improves overall performance. • Disconnect the telephone base from the telephone wall jack and plug in a corded telephone.
Page 106 Appendix Troubleshooting Caller ID entries do not match the numbers I need to dial. • Caller ID service delivers 10 digits (the area code plus the seven-digits number). If you need to dial something other 10 digits, see page 28 for instructions on changing the number.
Page 107 Appendix Troubleshooting • Press VOL on the telephone base or handset to increase the speaker volume. on the telephone base or handset to increase the speaker volume. The answering system does not record messages. • Make sure the answering system is on. •...
Page 108: Important Safety Instructions
Appendix Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
Page 109: Operating Range
Appendix Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the When the handset is out of range, the handset displays CONNECTING...
Page 110: About Cordless Telephones
VTech product service centers. Please call 1-800-8-BATTERY for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources. ®...
Page 111: Warranty
Warranty What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions.
Page 112 Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not cost of substitute equipment, and claims by third parties) resulting from the use of this Product.
Page 113: Fcc, Acta And Ic Regulations
Appendix FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
Page 114 Appendix If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before will be given the opportunity to correct the problem and the telephone company is required to inform facilities, equipment, operation, or procedures that could affect the proper functioning of this product.
Page 115 Appendix Transmit Handset: 1921.536-1928.448 MHz frequency Telephone base: 1921.536-1928.448 MHz Channels Nominal Maximum power allowed by FCC and IC. Actual operating range might vary according to environmental conditions at the time of effective range use. Size Handset: 6.37 X 1.85 X 1.14 in (161.85 X 47.00 X 28.9 mm) Telephone base: 6.05 X 4.31 X 2.28 in (153.7 X 109.45 X 57.8 mm) Charger: 2.96 X 3.33 X 1.80 in (75.3 X 84.6 X 45.8 mm) Weight...
Page 116 Index Add a handset 38 Find handset 14 Alphabetical search 21 Announcement 12 Answer a call 13 Handset display screen messages 34 Answer an incoming call during an Handset icons 36 intercom call 16 Handset layout 6 Answering system 28 Handset lights 36 Home area code 10 Battery 3...
Page 117 Index Record and play memos 31 Record announcement 12 Redial list 27 Register a handset 38 Remote access 33 Remote code 11 Replace a handset 39 Review the call log 25 Ringer mute 14 Ringer tone 8 Ringer volume 8 Save a call log entry to the directory 26 Search the directory 21 Share an outside call 17...
Page 118 A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon 97008 Distributed in Canada by VTech Technologies Canada, Ltd., Richmond, B.C. V6W 1L5 Copyright © 2009 for VTECH TELECOMMUNICATIONS LTD. Printed in China.

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