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6. General terms of warranty
1) Scope of application and guarantor
This warranty includes the district heating substations and heat exchangers delivered by Gebwell Ltd.
2) Warranty validity
This warranty is valid from the date of delivery as follows:
•
District heating substation components for 24 months
•
Piping and connectors for 24 months
•
Heat exchangers for 60 months
This warranty applies to district heating substations and heat exchangers that are used in Finland. Any change of
ownership, after which the product is still used in Finland, does not terminate the warranty. A repaired or replaced
product is not granted an extended or new warranty period.
3) Warranty contents
Gebwell Ltd. guarantees that the operation and quality of the product will remain normal throughout the warranty
period. If this is not the case, there is a warranty error in the product. However, Gebwell Ltd. is not responsible for
any error in quality or operation caused by the following:
•
Negligent or incorrect installation (for example, insufficient pipe support or incorrect environmental
conditions).
•
Exceeding the allowed maximum pressure (pressure peaks).
•
Outside stress (temperature, mechanical stress etc.)
•
Repairs carried out by anyone other than a company authorised by Gebwell Ltd.
•
Poor quality water in circulation, i.e. the water does not fulfil the specifications of the report KK3/1988
published by Finnish Energy Industries, or the domestic water requirements of the Ministry of Social
Affairs and Health, decisions 953/1994 and 74/1994 (e.g. water hardness, aggression, etc.).
4) Notification on errors
The buyer is to inform Gebwell Ltd. about any errors within 14 days of the detection of the error, or of the date that
the buyer should have noticed the error.
5) Correction of the error
If the error is covered by the terms of this warranty, Gebwell Ltd. will correct the error or supply the buyer with a
faultless product within a reasonable amount of time after the reception of the notification of the error.
6) Rights of the buyer after the warranty period
This warranty does not impede the rights related to those errors granted to the buyer by Chapter 5 of the Consumer
Protection Act.
7) Resolving disputes
The buyer is entitled to have any dispute on these warranty terms handled by the Consumer Complaint Board. If any
dispute regarding this warranty is to be settled in court, it will be settled in the district court of the buyer's place of
residence.
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