General Warranty Conditions - PRESIDENT RANDY FCC Instruction Manual

GENERAL WARRANTY CONDITIONS

This device is guaranteed 2 years parts and labour in its country of purchase
against any manufacturing defects validated by our technical department.
PRESIDENT After Sales Service department reserves the right not to apply the war-
ranty in the event a breakdown is caused by an antenna other than those distributed
by PRESIDENT. An extension of 3 years warranty is proposed systematically for the
simultaneous purchase of a device and an external mobile PRESIDENT antenna (this
does not include the flexible antenna S-20 (C2) for the Randy FCC unit), bringing the
total duration of the warranty to 5 years. In order to be valid, the warranty registra-
tion must be completed and submitted within a period of 30 days after the purchase
date to PRESIDENT ELECTRONICS online at www.president-electronics.us/
warranty-registration. You can also access this warranty registration page by
using your smartphone to read (application must be available) the QR code. You will
receive a confirmation email if the registration is successfully completed. Please keep
a copy of this email for your records.
Any repair under warranty will be without charge and the return delivery costs will
be borne by PRESIDENT. A proof of purchase sales receipt must be included with
the device to be repaired. The dates listed on the warranty registration and proof of
purchase must match. In case the device is not under warranty, the repair and return
of the device will be charged.
No spare parts will be sent nor exchanged by PRESIDENT under warranty. Do not
proceed with the installation of the device without reading the user manual.
The warranty is only valid in the country of purchase.
Exclusions (not covered by Warranty):
• Damages caused by accident, shock or inadequate packaging.
• Batteries, power transistors, microphones, lights, fuses and the disrespect of the
installation and use of specifications (including but not limited to antenna used with
too high power, final output power transistors (SWR), inversion of polarities, bad
connections, over voltage...).
• The warranty cannot be extended due to the non-availability of the device while it
is being serviced at PRESIDENT After Sales Service department, nor by a change
of one or more components or spare parts.
• Transceivers which have been modified. The warranty application is excluded in
case of modification or poor maintenance done by a third party not approved by
PRESIDENT ELECTRONICS.
If you note a malfunction:
• Check the power supply of your device and the quality of the fuse.
• Check that the antenna is correctly connected.
26