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Trouble shooting
Problem
The Quva appliance is not
vacuuming air from the zipper
bag
After vacuum sealing, air
re-enters the bag
Air cannot be suctioned from
the fresh containers, or they
do not hold their seal over
time
Warantee
The Quva system comes with a 2-year warranty. Visit www.quvaproducts.com for the warrantee terms and
conditions.
Solution
- Confirm that the zipper is firmly closed.
- Place the valve on a flat surface and ensure there is no food under
the valve.
- Reinitiate the vacuum process, applying light pressure with the vacuum
head on the valve.
- Check the zipper and valve for food particles.
- Clean the zipper and valve, and wipe the inside of the bag dry prior to
reinitiating the vacuum packing process.
- Ensure the sealing is clean and undamaged.
- Press the lid on all four sides, ensuring the fresh container is firmly
closed.
- Check the container rim for cracks and scratches. Any gap can cause air
to re-enter the container.
This appliance should not be disposed with other household waste throughout
the European Union. To promote the sustainable reuse of material resources, and
prevent possible environmental or human health harm from uncontrolled waste
disposal, please recycle the product responsibly. To return your used device, please use
Quva's return and collection processes, or contact the retailer where the product was
purchased. They can ensure this product is deposited for safe recycling.
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