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Index Notes to customers, music lovers Cautions Package contents Unpacking and installation Names of parts Setting up Connecting the Quest Optional modules Operation Maintenance 1 1. Troubleshooting Opinions to obtain best performance Warranty terms Specification Legal information Quest Operation Manual...
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Note to customers, music lovers Thank you for purchasing the Quest pre-amplifier. Wholeheartedly and sincerely built in Hong Kong, the Quest pre-amplifier crystallizes craftsmanship, skills, simplicity, science and listening experiences. It is dedicated to every music lover who would like to experience music as it is.
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Cautions NO USER SERVICEABLE PARTS INSIDE. Contact WestminsterLab or your dealer if you have service needs. Do not remove open the pre-amplifier or undo any screws when the unit is still power on or connected to the mains. III. WARNING! Do not expose this pre-amplifier to moisture or excessive humidity, and do not use it outdoors.
Unpacking the pre-amplifier from the box Please lift the Quest with meticulous care for the unit is about 13kg. It is rec- ommended to move it to a location near the place where it will be installed when the unit is still in its box.
It is even safer to unplug the AC power cord before unplugging other cables. It is suggested that there is adequate ventilation for the Quest and to place it on a stable and safe surface.
Name of parts LED indication Volume Display IR Recievers Input Display Ground Mode select...
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Unit serial & Voltage specification XLR output sockets XLR input sockets Option Bay 1 ( Input 4 ) Option Bay 2 ( Input 5 ) AC inlet with fuse cradle Stand-by LED Dual 12V trigger output ( Optional )
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IR Port Power On/Off Switch Volume Control Mute/Unmute Input Selection...
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Setting up Remove the protective fabric bag and place the main unit on the desired oper- ating location. The QUEST does not produce a lot of heat but adequate venti- lation is recommended. Remove the protective bag of the remote control. The remote control comes with two CR2032 button cells pre-installed and should be ready to go.
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Connecting the Quest Single / Bi Amplification Operation Please only use XLR connection between the Quest and the amplifier. Please consult your nearest dealer / distributor if your amplifier only supports RCA connection. Channel Left ( L1, L2 ) Audio connection from...
Optional Modules Introduction There are two bays built into the Quest for optional modules/expansion cards, represented as Input 4 and Input 5 in terms of operation. Please be sure that only modules purchased from WestminsterLab or any official Authorised Distributor and Dealers should be installed into the unit.
Please note that the QUEST only restores the input selection last left upon power cycle, it is by design the volume will always start from zero.
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WARNING! NEVER unplug any cables during operation. It may cause failure or damage to the QUEST, amplifier and speakers. Be sure that the Quest is off with no LED illumination in the front before unplugging any cables. It is even safer to unplug the AC power cord before unplugging other cables.
Maintenance Maintenance & cleaning The Quest requires no user maintenance other than to keep it clean. It is recommended to use a very soft cloth to gently wipe the Quest’s surface without any liquids or solutions. To maintain the best exterior, please keep the surface from oil and grease.
Troubleshooting Quest does not power up If the red LED located at the rear of the Quest is not illuminated, follow the procedure below. If one step succeeds in activating the power, stop and ignore the other steps. Check if the AC mains voltage matches the specification of the Quest. Do not connect the AC power cord if they do not match.
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Make sure the you point the IR blaster of the remote control directly to the front of the Quest. The IR blaster and receiver are both designed to be very sensitive. However, a line of sight is preferred for best perfor- mance.
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Switch off the amplifier first. Follow these steps in order. If one step succeeds in restoring the sound, stop there and ignore the other steps. Check if the correct input has been selected on the Quest. Check if the volume is at a reasonable level (10-20) and not muted (--).
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Warm up for more than 45 to 60 minutes. III. Put the Quest as close as possible to the sources and keep the cable as short as possible. It is preferable to use a long balanced interconnect cables to the amplifier and keep the sources cable as short as possi- ble.
WestminsterLab dealer, subject to the conditions listed below: The warranty covers only new Quest pre-amplifier (product or prod- ucts) by WestminsterLab purchased from an authorized Westminster- Lab dealer.
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WestminsterLab has the right to choose whether repairing the product by using new or refurbished parts. This warranty covers only defects in products made by Westminster- Lab. It does not cover incidental or consequential damages, force majeure, or damages to other products resulting from defects in West- minsterLab products.
Legal information The information in this owner’s manual is subject to changes without notice. The current Version V1.0 of this manual was produced by the WestminsterLab Ltd.. The information in this manual is the sole property of WestminsterLab Ltd.. Any reproduction in whole or part without the expressed written permission of WestminsterLab Ltd.