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IMPORTANT PLEASE READ!
ISSUE #1 NO PICTURE
Make sure your TV is turned to the correct Video line (AV Input/Video Input 1,2,3.etc). Consult the TV
manufacture if you need help setting the TV to the correct Video line. If you are going through a cable box,
contact your cable provider or the cable manufacture. Once your TV is turned to the correct video line, you
should see the "COBY" logo.
ISSUE #2 NO SOUND
Make sure the Red and White wire is connected into the "AUDIO 1 L & R.
Make sure the Red and White wire is connected into your TV "AUDIO IN".
ISSUE #3 ROLLING, COLORLESS SCREEN
Make sure the Yellow video wire is connected into the Video connection on the DVD player and on the TV
ISSUE #4 HAD A COLOR PICTURE, NOW RECEIVING A BLACK AND WHITE OR A
ROLLING SCREEN
The DVD has been set to the incorrect broadcast system. Press the N/P button on the remote to select the
correct broadcast system (make sure you do not have a disk in the tray while pressing the N/P button).
NTSC is for the United States TV broadcast system.
ISSUE #5 PICTURE FADES DARK TO LIGHT
You cannot connect the DVD through your VCR, TV/VCR combo, Cable or Satellite.
If you cannot connect directly to the TV via a yellow video input, then you will need to purchase an RF
Modulator and a four-foot coaxial wire at your local electronics store.
ISSUE #6 HAD PICTURE, NOW RECEIVING A BLACK OR BLUE SCREEN
The DVD player may be set to Progressive Scan Mode. You will need to change the Video mode from
Progressive Scan to Composite.
control press the RETURN button once, and then press the MODE button three times.
*********RESET THE DVD PLAYER BACK TO THE DEFAULT SETTING*********
Make sure you do not have a disk in the tray. Using the DVD player remote control:
1) Press the "Setup" button.
2) On the "Right" arrow, press it three times and then press the "Play" button.
3) On the "Down" arrow, press it two times.
4) On the "Right" arrow, press it once, and then press the "Play" button.
5) Press the Setup button.
*The default setting will take affect as soon as you press the setup button (step 5).
If you are still having difficulty setting up your new DVD player, please contact Customer
Service or Technical Support, Monday-Friday 8:00 AM – 11:00 PM EST, Saturday and
Sunday 9:00 AM – 11:00 PM EST. You can also reach us online at
customerservice@cobyusa.com
1-800-681-2629 OR 718-416-3197
COBY DVD215
COMMON TROUBLESHOOTING ISSUES
Make sure you DO NOT have a disk in the DVD tray. On the remote
or
techsupport@cobyusa.com
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