Canon i860 Quick Start Manual page 77

Problem Possible Cause
Printer not ready
Error Writing /
Output to LPT1 or
USBxxx (or
USBPRNxxx)
Paper not loaded
Paper not loaded
correctly
Printer port setting
does not match the
interface connected
to the printer
Faulty connection
Printer driver is not
installed properly
Printer port error
Printer not ready
"Error No.: X300"
Printer not properly
connected
Specified printer
name not on the
print list under
Print Center Print Center
Print Center Print Center
Automatic print
head alignment
"Error No.: 2500"
failed
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The POWER POWER POWER lamp will flash green when the printer is warming up or when a print POWER
job is being sent to the printer. It will glow a steady (non-flashing) green when it
is ready for use or when the print job is completed.
Load paper and press the RESUME/CANCEL
Remove the paper, fan the paper to ensure that sheets are not sticking together,
and reload the paper correctly into the sheet feeder.
Check the printer port settings.
1. Open the Printer Properties screen Printer Properties screen.
Printer Properties screen Printer Properties screen
2. Click the Port Port tab (or the Details
Port Port
A parallel port is selected if the port on the printing side is LPT1: (ECP printer
port). A USB port is selected if either USBnnn (Canon i860) or USBPRNnn
(Canon i860) (where n is a number) is indicated.
To change this setting, shut down your Windows operating system, turn off
the printer, then re-connect the printer to the interface selected in the printer
driver.
Ensure that the printer cable is securely connected to the computer.
Note If using a switching hub or other device, disconnect the printer
and reconnect it directly to the computer and try printing
again.
If successful, the problem may have been with the device.
There could also be a problem with the cable(s). Replace the
cable(s) and try printing again
Uninstall then reinstall the printer driver.
1. Click Start Start, and select All Programs Start Start
2. Follow the on-screen instructions to uninstall driver.
3. Follow the procedures described in the Easy Setup Instructions and reinstall
the printer driver.
Verify the printer port status.
When using the parallel interface:
1. Open the Device Manager, double-click Ports (COM/LPT), and then double-
click Printer Port (LPT1).
Note The printer port name depends on your system environment.
If the POWER POWER lamp is off, turn the printer on.
POWER POWER
If the POWER POWER lamp is flashing green, the printer is initializing. Wait until the
POWER POWER
POWER lamp stops flashing. POWER POWER POWER
Ensure that the printer is securely connected to the computer.
Note
1. Select Application from the Go
2. Double-click Print Center Print Center in the Utility Print Center Print Center
3. Ensure that i860 i860 is indicated in the printer list.
i860 i860
Automatic print head alignment failed.
See "Handling Error Messages Handling Error Messages"
Handling Error Messages Handling Error Messages
Try This
RESUME/CANCEL button.
RESUME/CANCEL RESUME/CANCEL
Details tab) to confirm the port settings.
Details Details
All Programs (or Programs All Programs All Programs Programs Programs), Canon i860 Programs
If using a switching hub or other device, disconnect the
printer and reconnect it directly to the computer and try
printing again.
If successful, the problem may have been with the device.
There could also be a problem with the cable(s). Replace the
cable(s) and try printing again.
Go menu. Go Go
Utility folder Utility Utility
on page 72.
Troubleshooting
Canon i860, and Uninstall Canon i860 Canon i860 Uninstall. Uninstall Uninstall
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