Wisenet TID-600R User Manual
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Wisenet TID-600R User Manual

Network intercom
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NETWORK INTERCOM
User Manual
TID-600R

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Summary of Contents for Wisenet TID-600R

  • Page 1 NETWORK INTERCOM User Manual TID-600R...
  • Page 2 Network Intercom User Manual Copyright ©2021 Co., Ltd. All rights reserved. Hanwha Techwin Trademark Each of trademarks herein is registered. The name of this product and other trademarks mentioned in this manual are the registered trademark of their respective company. Restriction Copyright of this document is reserved.
  • Page 3 overview IMPORTANT SAFETY INSTRUCTIONS 23. This device has been verified using STP cable. The use of appropriate GND grounding and STP cable is recommended to effectively protect your product and property from transient voltage, thunderstroke, communication interruption. 1. Read these instructions. 2.
  • Page 4 For below models only. The ITE is to be connected only to PoE networks without routing to the outside plant. TID-600R The wired LAN hub providing power over the Ethernet (PoE) in accordance with IEEE Risk Group 1 802.3.af shall be a UL Listed device with the output evaluated as a Limited Power Source...

  • Page 5: Table Of Contents

    CONTENTS OVERVIEW Important Safety Instructions WEB VIEWER Connecting to the product Recommended PC Specifications Password setting Recommended Micro SD/SDHC/SDXC Login Memory Card Specifications Intercom Web Viewer Setup Recommended Sip integration (VoIP, Peer- to-Peer, SIP/PBX) NAS recommended specs What’s Included Optional Accessories for Installation At a Glance APPENDIX Troubleshooting...

  • Page 6: Recommended Pc Specifications

    overview RECOMMENDED PC SPECIFICATIONS NAS RECOMMENDED SPECS ~ CPU : Intel(R) Core(TM) i7 3.4 GHz or higher ~ Recommended capacity : 200GB or higher is recommended. ~ RAM : 8G or higher ~ For this intercom, you are recommended to use a NAS with the following manufacturer’s specs. ~ Recommended browser: Chrome Recommended products : QNAP NAS, Synology NAS ~ Supported browsers: Chrome, Safari, Firefox, MS Edge(chromium based)

  • Page 7: What's Included

    WHAT’S INCLUDED Appearance Item Name Quantity Description Please check if your intercom and accessories are all included in the product package. (As for each sales country, accessories are not the same.) Power cable Used to connect to power terminal block Appearance Item Name Quantity...

  • Page 8: Optional Accessories For Installation

    overview OPTIONAL ACCESSORIES FOR INSTALLATION You can purchase appropriate optional accessories available. Product type Skin Cover Tilt mount Flush mount Model Name SBC-165W (White) SBS-165TM SHS-165F 8_ overview...
  • Page 9 AT A GLANCE Item Description If your hand is within the distance of 15 cm (6 inch) from the sensor for at least 1 second, it Appearance will be called even if you do not press the Call button. Touchless call sensor Refer to “Using touchless call”...
  • Page 10 overview Inside Item Description Waterproof/dampproof sheet for the holes where the sheet is attached. Gore sheet Never remove this since it is a waterproof sheet. Micro SD card slot Compartment for the Micro SD card. RESET TAMPERING Alarm cable port Used to connect the alarm input/output devices including electric door locks.

  • Page 11: Installation & Connection

    installation & connection INSTALLATION Inserting a Micro SD card Slide the Micro SD card into the Micro SD card slot on the intercom in the direction of the arrow. Precautions before installation RESET Ensure you read out the following instructions before installing the intercom: TAMPERING ~ Select an installation site that can hold at least 5 times the intercom’s weight.
  • Page 12 installation & connection Removing a Micro SD card Installing the intercom on the wall Gently press down on the exposed end of the Micro SD card as shown in the diagram to eject the Micro SD 1. Attach the template in the location you want in consideration of the recommended height shown below, card from the slot.
  • Page 13 2. Pass the audio/alarm/power cable and the network cable through the hole. [Installing the network cable] The diameter of the network cable is Ø5~6.5. 4. Pull off the extruded parts of the cable bushing to be used. 5. Use the cap installer to route the network cable through the cable bushing. Cap Installer 5 ~ 6 cm (2.0 ~ 2.4 in)
  • Page 14 installation & connection 9. Insert the bushing of the alarm cable in the bottom hole of the mount plate, and the bushing of the 11. Fix the mount plate using appropriate screws. (M4.5xL50). network cable in the top hole. 10. Connect the alarm terminal block to the alarm cable, and power terminal block to the power cable. 12.
  • Page 15 13. Connect the network cable to the network port. 15. Tighten the screw while pushing the bottom part of the camera body. RESET TAMPERING DC 12V 1 2 3 4 5 6 7 14. Join the camera body to the mount plate. English _15...

  • Page 16: Using Touchless Call

    installation & connection USING TOUCHLESS CALL How to use touchless call When your hand is within 2~15cm from the front sensor, it is possible to make a call without pressing the Call button. Attaching a touchless call guide sticker In case of making a touchless call, the guide sticker provided as a component can be attached to the Intercom, as shown in the picture below.

  • Page 17: How To Use The Sip Video Call

    HOW TO USE THE SIP VIDEO CALL 4. Set the three items in <Profile properites> according to the specifications of the client device to connect. If the set value is not supported by the client device (e.g. video phone), the video feed from the intercom might not be To use the SIP video call function with the intercom, the following four must be set up.
  • Page 18 installation & connection Registering an account Registering a recipient 1. Go to <Setup ( )> - <Intercom> - <Account> - <Account 1. Go to <Setup ( )> - <Intercom> - <Recipient> - <Recipient list> and click the [Add] button to register a new account. list>...

  • Page 19: Connecting With Other Device

    CONNECTING WITH OTHER DEVICE Power Supply Use the screwdriver to connect each line (+, –) of the power cable to the corresponding power port of the intercom. Grounding cable If both PoE and DC12V are applied simultaneously, the product will be supplied with power from PoE. RESET - It is advisable to use only one power source from PoE and DC 12V.
  • Page 20 Electric door strike wiring diagram (controlled by web viewer or VoIP phone) The web viewer setting of the intercom may vary depending on the type of the door strike. ` Door Strike powered by TID-600R To operate the electric door strike with intercom, connect DC 12V power.
  • Page 21 ` Door Strike powered by Power Supply Setting up when using the Fail-Safe type door strike 1. Enter the IP address of the intercom in the address bar of the browser. 2. Go to <Setup ( )> - <Event> - <Alarm output> - <Alarm output2(NO/NC port)> and select <N.C. (Normal Close)>.
  • Page 22 installation & connection Setting up when using the Fail-Secure type door strike Opening door using web viewer 1. Enter the IP address of the intercom in the address bar of the browser. 1. Set <Alarm output2(NO/NC port)> and <Duration> according to the door strike type. 2.
  • Page 23 2. In <Code>, register the code number to be entered in the VoIP phone. ` Door Strike powered by TID-600R + Door exit Button 3. Set the duration during which the door is open in <Alarm output 2 (NO/NC port)> under <Event action setting>.
  • Page 24 installation & connection ` Door Strike powered by Power Supply + Door exit Button Opening door using Door exit button 1. Go to <Setup ( )> - <Event> - <Alarm input> - <Alarm input no.> and select the alarm channel depending on the Door exit button connection.
  • Page 25 To connect the Alarm Out 1 Wiring diagram of warning lamp connected to Alarm out 2 If devices (e.g., flashing light and siren) that exceed the voltage and current specifications are connected by ` Warning lamp powered by Power Supply (If intercom and door strike are not connected:) using the open collector method, it may cause malfunction.
  • Page 26 & connection ` Warning lamp powered by TID-600R (If intercom and door strike are not connected:) Warning lamp (–) Warning lamp Alarm (Warning lamp) Warning lamp (–) Warning lamp Alarm (Warning lamp) You need to connect a warning lamp that uses 12V power to be able to operate only with the power supply from intercom.

  • Page 27: Network Connection And Setup

    network connection and setup CONNECTING THE PRODUCT DIRECTLY TO A DHCP BASED DSL/CABLE You can set up the network settings according to your network configurations. MODEM CONNECTING THE PRODUCT DIRECTLY TO LOCAL AREA NETWORKING Connecting to the product from a local PC in the LAN 1.

  • Page 28: Using Device Manager

    network connection and setup USING DEVICE MANAGER If using a Broadband Router ~ IP Address : Enter an address falling in the IP range provided by the Broadband Router. Device manager program can be downloaded from <Technical Support>-<Online Tool> menu at Hanwha Techwin website ex) 192.168.1.2~254, 192.168.0.2~254, (http://www.hanwha-security.com).

  • Page 29: Manually Registering Product

    ~ Example of the Dynamic IP environment configure the IP. TID-600R - If a Broadband Router, with products connected, is assigned an IP address by the DHCP server 2. Click < + > at the main page of device manager.

  • Page 30: Port Range Forward (Port Mapping) Setup

    Port forwarding can be done without additional router setup if the router supports the UPnP (Universal Plug and Play) function. For more information, refer to the user manual of the applicable router. After connecting the network product, select the checkbox from the menu <Quick connect> in <Wisenet DDNS> in “Settings -> Network -> DDNS”.

  • Page 31: Connecting To The Product From A Shared Local Pc

    2. From the remote PC, launch the Internet browser and type the DDNS URL address of the product, or the IP address of the Broadband Router in the address bar. ex) http://ddns.hanwha-security.com/ID To use Wisenet DDNS, sign up at the Wisenet DDNS homepage (http://ddns.hanwha-security.com) and register the product at [My DDNS]>[Register Product]. English _31...

  • Page 32: Connecting To The Product

    To register your device to the <DDNS> server, visit http://ddns.hanwha-security.com and register your device 1. Launch the Internet browser. first, and then set the Web Viewer’s <Network> - <DDNS> to <Wisenet DDNS>, as well as providing <Product ID> that had been used for DDNS registration.

  • Page 33: Password Setting

    PASSWORD SETTING INTERCOM WEB VIEWER SETUP When you access the intercom for the first time, you must register 1. Click the [Setup ( )] icon. the login password. 2. The Settings window appears. 3. You can configure settings for the intercom’s basic information, video, audio, network, event, analysis, and For a new password with 8 to 9 digits, you must use at least 3 of system over the network.

  • Page 34: Troubleshooting

    appendix TROUBLESHOOTING PROBLEM SOLUTION PROBLEM SOLUTION When an Windows 10 user accesses ~ If the transmission method is set to multicast, check whether there is a router that supports ~ This is what happens when microphone driver has been set to Realtek driver. No image appears.
  • Page 35 Any changes or modifications in construction of this device which are not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

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