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Summary of Contents for ClassCo InTouch 5000
- Page 1 InTouch 5000 Internet Call Waiting with VoiceAnnounce ® Caller ID Users Guide...
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Page 3: Table Of Contents
Table of Contents If you have questions about the operation and use of your InTouch 5000, be sure to check out the troubleshooting tips and FAQs beginning on page 18. More information can also be found on-line at w w w . c l a s s c o . c o m Introduction ... -
Page 4: Introduction
InTouch 5000 will announce and display infor mation about your call waiting callers too. InTouch 5000 stores the last 99 calls in a call log for audible and visual review. Please read this manual for proper installation instructions and to... -
Page 5: Features
Features The InTouch 5000 has advanced Caller ID features that give you more control over your incoming calls: Identifies calls even when you’re surfing the Internet Internet Call Waiting options to answer the call, send the caller a message that you are on the Internet, or ignore the call (sends the caller to voicemail if you subscribe to network voicemail service.) -
Page 6: Important Safety Instructions
Important Safety Instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. - Page 7 Do not overload wall outlets and extension cords, as this can result in the risk of fire or electric shock. 10. Never push objects of any kind into this product through cabinet slots, as they may touch dangerous voltage points or short out parts, resulting in the risk of fire or electric shock.
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Page 8: Check The Package Contents
Telephone line cord AC power adapter Installation Follow these easy steps to install your InTouch 5000. Please be sure to connect the unit exactly as described, otherwise the unit may not operate properly and could interfere with access to the internet. -
Page 9: Getting Started
Getting Started Review this checklist to make sure everything is OK. Make sure you have the proper services from your local telephone company: Caller ID (or Caller ID with Name) Call Waiting Caller ID on Call Waiting (usually provided automatically for customers with caller ID and call waiting services, but sometimes you have to ask for it.) Note: Voicemail service is not required for your unit to func... -
Page 10: Modem Settings
Modem Settings Your InTouch 5000 will identify incoming “call waiting” calls even when you’re online. Make sure your modem is connected to the jack on the back of your unit marked MODEM. And be sure your telephone is plugged into the jack on the back of the unit marked PHONE. - Page 11 If your InTouch unit abruptly disconnects from the Internet as soon as you receive an incoming call, add the “ATS10=255” string to the Extra Settings in the Advanced Connections box. You can find additional information on how to make these changes by visiting our website at www.classco.com.
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Page 12: Announcing Incoming Calls
“Un-Block” by dialing *82 before calling you. Announcing Calls when you’re on the Telephone If you subscribe to Call Waiting ID service, InTouch 5000 will an nounce and display information about your call waiting calls. In order for InTouch to identify these calls, you must be talking on the telephone that’s plugged into the back of the unit. - Page 13 egory, just as done for any other call-waiting caller. At this point, you have these options: To connect to the call-waiting caller, answer the telephone plugged into the unit. The unit will isolate the modem from the line and automatically connect the caller. When you hang-up, the connection between the modem and the line is restored.
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Page 14: Operating Modes
Reviewing Calls Your 5000 will store up to 99 call records, providing you with the name and/or number of the last 99 callers. This information is recorded in the call log as soon as it is received between the first... -
Page 15: Assigning Audible Caller Categories
will scroll beginning with the oldest call in the log to the last one. If you hold down either review key for more than 2-seconds, the unit will announce the number of new calls in the call log followed by the date, time, and phone number of each call. -
Page 16: Dial Back
complete number for which you want to select a category appears on the display screen of the unit, go to the next step With the desired number on the display screen of the unit, press the MODE key until SELECT CATEGORY appears on the display screen. -
Page 17: Message Waiting Notification
Message Waiting Notification Your InTouch 5000 will alert you if you have voice mail messages. This requires a special service from your local telephone com pany. The unit will detect both FSK and stuttered dialtone (SDT) message notification signals. When message waiting is detected, the unit displays a message waiting icon on the LCD, and will flash its LED fast. -
Page 18: Troubleshooting And Faqs
Troubleshooting and FAQs Have questions? Before contacting ClassCo or your dealer, check the following list of suggestions. You might be able to solve the problem yourself. Q: The unit Is Not Responding Properly to Commands. Unplug the AC adapter for ten seconds then restore power. - Page 19 has been activated and is working with your line properly. Make sure you’re talking on the phone plugged into the back of the unit Make sure the phone line coming from the wall is going to the LINE jack on the unit and the phone cord coming from your phone is going to the PHONE jack on the unit.
- Page 20 wall is plugged into the jack marked LINE. Make sure your telephone is plugged into the jack marked PHONE on the back of the IT5000. Do not connect your telephone to the jack marked PHONE on your computer modem. The call can only be answered on the telephone plugged into the jacked marked PHONE on the back of the InTouch unit.
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Page 21: Fcc Part 68 And Acta Information
FCC Part 68 and ACTA Information Your caller ID unit has been registered with the Federal Communications Commission (FCC), and it complies with the standards set forth in part 68 of the FCC rules. The FCC requires that we provide the following information. Connection And Use: The FCC requires you to use a modular telephone jack. -
Page 22: Fcc Part 15 Radio Interference Statement
FCC Part 15 Radio Interference Statement This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. -
Page 23: Limited Warranty
ClassCo Inc. a product that requires modification or adaptation to enable it to operate in any country other than the country for which it was designed, manufactured, approved and/or authorized, or repair of products damaged by these modifications. - Page 24 FOR CUSTOMER SERVICE CALL CLASSCO TOLL FREE: (888) 252-7726 or visit product support on-line at www.classco.com Copyright © 2005 ClassCo Inc. All Rights Reserved ® ® ClassCo and VoiceAnnounce are trademarks of ClassCo Inc. This product is protected under the following US Patents:...
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