Page 1
User Guide Encore TWC-703 Adapter User Guide Date: June 03, 2021 Part Number: PUB-00039 Rev A...
Page 2
The product described in this document is distributed under licenses restricting its use, copying, distribution, and decompilation / reverse engineering. No part of this document may be reproduced in any form by any means without prior written authorization of Clear-Com, an HME Company.
Encore TWC-703 Adapter Important Safety Instructions and Compliance 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
Product Regulatory Model Number: TWC-703 Caution: All products are compliant with regulatory requirements detailed in this document when installed correctly in Clear-Com product per Clear-Com specifications. Caution: Product modification not expressly approved by the party responsible for compliance can void the user’s authority to operate the equipment 1.1.1...
Page 6
Cet appareil numèrique de la classe A est conforme á la norme NMB-003 du Canada. 1.1.3 European Union ( CE ) Hereby, Clear-Com LLC declares that the product described herein are in compliance with the following regulations: Directives: EMC Directive 2014/30/EU...
Page 7
1.1.5 United Kingdom (UKCA) Hereby, Clear-Com LLC declares that the product described herein are in compliance with the following regulations: Electromagnetic Compatibility Regulations 2016. The Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment Regulations 2012.
Page 8
Encore TWC-703 Adapter Warning: This is a Class A product. In a residential environment this product may cause radio interference in which case the user may be required to take adequate measures. Page 8...
(one network per channel). This termination is usually located at the system main station or power supply. All Clear-Com stations bridge the intercom line with a load impedance of 15kΩ or greater. This results in the audio level remaining constant, without fluctuations as stations join or leave the channel.
Encore TWC-703 Adapter TWC-703 Connectors and Indicators This section describes the TWC-703 connectors and indicators. 2.2.1 Front and Rear Panel Item Description 3-pin male XLR TW Dual Channel output connector 3-pin female XLR CC channel B input connector 3-pin female XLR CC channel A input connector Short circuit dual LED.
3-pin microphone cable. This includes bi-directional Two-Wire/Clear-Com call signal translation. It does this by combining two channels of Clear-Com intercom audio onto a single dual channel on separate wires within a single cable. One wire in the same cable carries 30 volts DC operating power.
Encore TWC-703 Adapter Normal Mode When you use the TWC-703 Adapter in Normal Mode, two channels of Clear-Com Partyline are converted to TW. You have the option to use an external PSU (453G023) to inject power to the TW output and reducing power draw from the systems main station or power supply.
3.3.1 To connect and operate the TWC-703 in Stand-Alone Mode. 1. Disconnect any Clear-Com power lines from the front panel of the adapter. Note: In case of unstable audio performance and level fluctuations, ensure that J8 and J9 internal switches are ON. For default settings, see...
J10 - used to enable or disable RTS Compatibility Mode. Default is OFF. Note: The TWC-703 Adapter applies termination per channel if there is no power on Clear-Com channel A or B. In this condition the TWC-703 Adapter assumes it is in Standalone Mode.
Encore TWC-703 Adapter Technical Specifications The following tables list the TWC-703 technical specifications. Connectors, Indicators and Switches Connectors, Indicators and Switches Intercom In: 2 x XLR3F Front panel connectors 1 x XLR3M Power On (green) Front panel indicator Overload (red)
1.1 lbs (0.503 kg) Notice about specifications While Clear-Com makes every attempt to maintain the accuracy of the information contained in its product manuals, that information is subject to change without notice. Performance specifications included in this manual are design-center specifications and are included for customer guidance and to facilitate system installation.
Encore TWC-703 Adapter Technical Support and Repair Policy To ensure that your experience with Clear-Com and our World Class products is as beneficial, effective and efficient as possible, we would like to define the policies and share some "best practices" that can accelerate any problem solving processes which we may find necessary and to enhance your customer service experience.
The Customer will be provided with an RMA number upon contacting Clear-Com Sales Support as instructed below. c. The RMA number must be obtained from Clear-Com via phone or email prior to returning product to the Service Center. Product received by the Service Center without a proper RMA number is subject to return to the Customer at the Customer's expense.
Page 20
During the first 30 days of the Standard Warranty Period: Once the equipment fault has been verified by Clear-Com or its authorized representative, Clear-Com will ship a new replacement product. The Customer will be provided with an RMA number and be required to return the faulty equipment within 14 days of receipt of the replacement or will be invoiced for the list price of a new product.
The Customer will be provided with an RA number upon contacting Clear-Com Customer Services as instructed below. c. The RA number must be obtained from Clear-Com via phone or email prior to returning product to the Service Center. Product received by the Service Center without a proper RA number is subject to return to the Customer at the Customer's expense.
Need help?
Do you have a question about the Encore TWC-703 and is the answer not in the manual?
Questions and answers