Troubleshooting; Error Messages - Hamilton Beach Professional Sure-Crisp 31243 Use & Care Manual

Troubleshooting

In case of power interruption:
• If power is out for less than 15 seconds, Oven will go back to previous
setting. If more than 15 seconds, Oven switches to standby mode once
power returns.
How large a bake pan will the Oven hold?
• The Oven will hold most 13" x 9" (33 cm x 23 cm) bake pans without
handles.
How big a chicken will the Oven handle?
• The Oven will hold up to a 5-pound (2.3-kg) chicken.
When should I choose BAKE, CONV/PIZZA, or BROIL?
• Choose BAKE or CONV/PIZZA for foods such as roasts, potatoes, or
cakes.
• Choose BROIL to brown foods such as beef, chicken, fish, pork, and
casseroles.
If I want to toast bread, what setting is best?
• TOAST mode is best for toasting both sides of sliced breads, or use the
BROIL mode for open-faced sandwiches, baguettes, and crostini. The
BROIL mode activates the top heating element and is great when toasting
is required on one side only, or the breads can be flipped when the
desired level of browning is reached.

Error Messages

• "Err 1" and a flashing probe icon.
Temperature Probe is broken. Visit hamiltonbeach.com
to obtain a replacement.
• "Err 2" and a flashing probe icon.
Clean both ends of Temperature Probe.
Where is the slide-out crumb/drip tray?
• The Slide-Out Crumb/Drip Tray is located in the front of the unit under the
Oven door.
Toaster Oven will not heat.
• Check to make sure electrical outlet is working and the Oven is plugged
in. Turn temperature dial to 350°F(177°C). Turn Function Dial to Bake; then
turn Timer to Stay On while pressing in and holding the buttons on the
side of the dial.
Moisture forms on inside of Toaster Oven door when toasting.
• This is normal when toasting in a toaster oven. Moisture is slower to
escape from a toaster oven than from a toaster. The amount of moisture
will differ between fresh bread, bagels, and frozen pastries.
An odor and smoke come from Toaster Oven.
• Smoke and odor are normal during first use of most heating appliances.
These will not be present after initial heating period.
Toaster Oven will not toast.
• Check to make sure outlet is working and oven is plugged in. Turn TEMP/
SHADE Button to 450°F (232°C). Turn Function Dial to TOAST; then rotate
timer past 10 and then back to desired toast shade.
Some foods burn and some are not done.
• Adjust oven rack position to center food in Oven.
• Adjust Toaster Oven temperature or cooking time for best results with
your recipes.
• "Err 3" and a flashing probe icon.
Wrong mode was selected. Probe only works with BAKE
or CONV/PIZZA mode.
• "Err 4" and a flashing probe icon.
Oven temperature sensor is broken. Do not use Oven.
Visit hamiltonbeach.com for information on repair or
replacement.
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