Content Welcome Your hearing instruments Instrument type Getting to know your hearing instruments Components and names Controls Hearing programs Features Daily use Inserting and removing the hearing instruments 11 Turning on and off Switching to standby mode Adjusting the volume Changing the hearing program Further adjustments (optional) ...
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Maintenance and care Hearing instruments Ear pieces Professional maintenance Important safety information For more safety information, refer to the safety manual supplied with the device. Further information Accessories Operating, transport, and storage conditions Disposal information Symbols used in this document Troubleshooting for hearing instrument Country-specific information Service and warranty ...
Welcome Thank you for choosing our hearing instruments to accompany you through everyday life. Like anything new, it may take you a little time to become familiar with them. This guide, along with support from your Hearing Care Professional, will help you understand the advantages and greater quality of life your hearing instruments offer.
Your hearing instruments This user guide describes optional features that your hearing instruments may or may not have. Ask your Hearing Care Professional to indicate the features that are valid for your hearing instruments. Instrument type Your hearing instruments are a RIC (Receiver-in-Canal) model.
Your hearing instruments feature Bluetooth low energy* ® technology allowing for easy data exchange with your smartphone, and for seamless audio streaming with your iPhone** and for some Android smartphones that support Audio Streaming for Hearing Aids (ASHA). Getting to know your hearing instruments It is recommended to familiarize yourself with your new hearing instruments.
C omponents and names ➊ ➎ Ear piece Rocker switch (control, on/off switch) ➋ Receiver ➏ Side indicator ➌ Receiver cable (red = right ear, blue = left ear) and ➍ Microphone openings receiver connection ➐ Charging contacts...
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You can use the following standard ear pieces: Standard ear pieces Size Sleeve 3.0, Vented, Closed, Power Eartip 3.0 Open Eartip 3.0 Tulip You can easily exchange the standard ear pieces. Read more in section "Maintenance and care". Custom-made ear pieces Earmold 3.0...
Controls With the rocker switch you can, for example, switch hearing programs. The Hearing Care Professional has programmed your desired functions to the rocker switch. Rocker switch function Press briefly: Program up/down Volume up/down Tinnitus therapy signal level up/down TV stream on/off Press for about 2 seconds: Program up/down Volume up/down...
Hearing programs Read more in section "Changing the hearing program". Features The tinnitus therapy feature generates a sound to distract you from your tinnitus.
To assure comfortable and easy use of your hearing instruments they are equipped with an onbard control element. In addition we offer an app for Android as well as iPhones which makes handling your devices even easier. Contact your Hearing Care Professional for downloading and installing the smartphone app.
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Correct: Incorrect: Hold the receiver cable at the bend closer to the ear piece. Carefully push the ear piece in ➊ the ear canal ➋ Twist it slightly until it sits well. Open and close your mouth to avoid accumulation of air in the ear canal.
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CAUTION Risk of injury! Always wear the receiver cable with an ear piece. Make sure that the ear piece is completely attached. CAUTION Risk of injury! Insert the ear piece carefully and not too deeply into the ear. ● It may be helpful to insert the right hearing instrument with the right hand and the left hearing instrument with the left hand.
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The optional retention strand helps to securely retain the ear piece in your ear. To attach the optional retention strand: Align the end of the retention strand with the flat end of the receiver. Then press the retention strand towards the receiver until it clicks into place.
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To position the retention strand: Bend the retention strand and position it carefully into the bottom of the bowl of your ear (refer to the picture). Removing a hearing instrument: Lift the hearing instrument and slide it over the top of your ➊...
CAUTION Risk of injury! In very rare cases the ear piece could remain in your ear when removing the hearing instrument. If this happens, have the ear piece removed by a medical professional. Clean and dry your hearing instruments after usage. Read more in section "Maintenance and care".
Via rocker switch: Turning on: Press and hold the lower part of the rocker switch until the startup melody starts to play. Release the rocker switch while the melody is playing. The default volume and hearing program are set. Turning off: Press and hold upper or lower part of the rocker switch for several seconds.
● If you want to leave standby mode, but the remote control or app is not at hand: Turn your hearing instruments off and on again (via rocker switch or by shortly placing them in the charger until a green LED lights up).
To change the hearing program, press the rocker switch briefly. Refer to section "Controls" for the setting of the rocker switch. Refer to section "Hearing programs" for a list of your hearing programs. The default volume is applied. Further adjustments (optional) You can also use the hearing instrument controls to change other features, for example, the level of the tinnitus therapy signal.
Charging You have the choice between three charger options: ➊ ➌ Charging Station R Charging+ Station R ➋ Travel Charger RIC Place your hearing instruments in the charger. Follow the instructions in the charger's user guide. You can also find useful tips for charging in the charger's user guide.
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instruments, you have approximately 1.5 hours to charge your hearing instruments before they stop working. Note that the power cell runtime is reduced if too many features are used simultaneously. Charging tips You may have some questions on how to best charge your hearing instruments.
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What happens if I forgot to charge? Your hearing instruments will automatically switch-off when the power cell is empty. Charge the hearing instruments as soon as possible. Hearing instruments which have not been charged for over 6 months may be damaged due to an unrecoverable deep-discharge of the power cell. Deep-discharged power cells cannot be charged anymore and have to be replaced.
S pecial listening situations On the phone When you are on the phone, hold the telephone receiver slightly above your ear. The hearing instrument and telephone receiver have to be aligned. Turn the receiver slightly so that the ear is not completely covered. Telephone program You may prefer a certain volume when using the phone.
Audio streaming with Android phone If your mobile phone supports Audio Streaming for Hearing Aids (ASHA), you can get phone calls and listen to music from your mobile phone directly into your hearing instruments. For more information about compatible Android devices, pairing, audio streaming and other useful functions, contact your Hearing Care Professional.
Maintenance and care To prevent damage it is important that you take care of your hearing instruments and follow a few basic rules, which will soon become a part of your daily routine. H earing instruments Cleaning Your hearing instruments have a protective coating. However, if not cleaned regularly you may damage the hearing instruments or cause personal injury.
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Drying You can use conventional products to dry your hearing instruments. Ask your Hearing Care Professional for recommended drying products and for individual instructions on when to dry your hearing instruments. Storage ● Short-term storage (up to several days): Turn off your hearing instruments via the rocker switch or place them in the powered charger.
Observe the storage conditions in section "Operating, transport and storage conditions". E ar pieces Cleaning Cerumen (ear wax) may accumulate on the ear pieces. This may affect sound quality. Clean the ear pieces daily. For all types of ear pieces: Clean the ear piece right after removal...
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To remove the old Eartip or Sleeve, follow the illustration below. Be careful not to pull the receiver cable. Take particular care that the new Eartip or Sleeve covers the retention rings of the receiver fully. Check the firm fit of the new Eartip or Sleeve.
Your Hearing Care Professional can perform a thorough professional cleaning and maintenance. Custom-made ear pieces and wax filters should be exchanged as needed by your Hearing Care Professional. Ask your Hearing Care Professional for your individual recommendation of maintenance intervals and for...
Important safety information WARNING A lithium-ion rechargeable battery is permanently built into your device. Incorrect use of the device can cause the lithium-ion rechargeable battery to burst. Risk of injury, fire or explosion! Follow the safety instructions for lithium-ion rechargeable battery in this section. WARNING Risk of electric shock! Connect the charger only with a USB power...
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WARNING Observe the operating conditions. Pay special attention to protect your device from extreme heat (e.g. fire, microwave oven, induction oven or other high induction fields) and sunlight. Charge your hearing instruments only with an approved charger. Ask your Hearing Care Professional for support.
WARNING Replacement and repair have to be performed by a professional. Therefore: Do not repair or replace the lithium-ion rechargeable battery yourself. In the unlikely event of a lithium-ion rechargeable battery bursting or exploding, keep all combustible materials away. In any of the above cases, return your device to the Hearing Care Professional.
Further information Accessories You can use the smartphone app for convenient remote control of your hearing instruments. The app also allows you to deactivate signal tones, to create individual sound profiles and many more functions. You can also use a remote control. Consult your Hearing Care Professional for further information.
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6 months. We recommend to charge the hearing instruments every 3 months. For details refer to section "Maintenance and care". For other parts, such as the charger, other conditions may apply. WARNING Risk of injury, fire or explosion during shipment.
D isposal information To avoid environmental pollution, do not throw power cells or devices into household trash. Recycle or dispose of packaging, power cells and devices according to local regulations. S ymbols used in this document Points out a situation that could lead to serious, moderate, or minor injuries.
Troubleshooting for hearing instrument Problem and possible solutions Sound is weak. ● Increase the volume. ● Charge the hearing instrument. ● Clean or exchange the ear piece. Hearing instrument emits whistling sounds. ● Reinsert the ear piece until it fits securely. ● Decrease the volume. ● Clean or exchange the ear piece.
Country-specific information USA and Canada Certification information for hearing instruments with wireless functionality: R Li 7 ● HVIN: RFM003 ● Contains FCC ID: 2AXDT-RFM003 ● Contains IC: 26428-RFM003...
Service and warranty Serial numbers Instrument Receiver unit Left: Right: Service dates Warranty Date of purchase: Warranty period in months: Your Hearing Care Professional...
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