Freestyle FREEDOM Lite Owner's Booklet page 31

What You Should Do
1. If you have symptoms such as thirst, fatigue, excess urination, or
blurry vision, follow your doctor's recommendation for treating
hyperglycemia.
2. Conduct a control solution test using a new FreeStyle® Lite test strip.
If the results of the control solution test are within the range printed
on the side of your test strip vial, retest using blood and a new
FreeStyle Lite test strip.
3. If the retest using control solution does not work or the error
persists, call Customer Care.
Error 3
What You Should Do
1. Be sure you see the blood drop and test strip symbols on the display
screen before you apply blood or control solution.
2. Conduct a control solution test using a new FreeStyle Lite test strip.
If the results of the control solution test are within the range printed
on the side of your test strip vial, retest using blood and a new
FreeStyle Lite test strip.
3. If the retest using control solution does not work or the error
persists, call Customer Care.
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Call Customer Care Toll Free at 1-888-522-5226 www.AbbottDiabetesCare.com
Possible Causes
• Incorrect test procedure. For example, putting
blood on the test strip before inserting the test
strip into the meter or applying blood before the
blood drop and test strip symbols display.
• Problem with the FreeStyle Lite test strip.
• Problem with the meter.