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Summary of Contents for TrickleStar TS2301
- Page 1 TS2301 Wi-Fi Electric Water Heater Controller User Manual...
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Page 2: Table Of Contents
Table of Contents 1 Welcome! 2 Overview - What is in the System? - Water Heater Controller User Interfaces 3 Using the Water Heater Controller - Understanding the LED Indicators and Power Button 4 Using the Portal - Understanding the Icons - Using the Icons on the Left Column - On the Dashboard Page (Home Page) - On the Devices Page... -
Page 3: Welcome
You can also monitor the energy usage from a summarized report. If you have any inquiries about TrickleStar products or need technical support, visit our website for tutorials, videos and Frequently Asked Questions (FAQ). You can also contact us by email or phone. -
Page 4: Overview
Overview What is in the System? Congratulations on the purchase of your new TrickleStar Wi-Fi Electric Water Heater Controller. This Water Heater Controller offers a wide range of options to monitor and control your water heater, via: - the Water Heater Controller - the TrickleStar Portal (Portal) - the TrickleStar App (App) on your smartphone. -
Page 5: Water Heater Controller User Interfaces
Water Heater Controller User Interfaces connectivity indicator connec tivity load load power indicator power button sensor 1 port sensor 2 port CTA-2045-B port Fig 5-A... -
Page 6: Using The Water Heater Controller
CTA-2045-B port on the side panel. As such, you need to use the TrickleStar Portal or TrickleStar App to perform the features. You can check the list of features which the Water Heater Controller can perform by referring to “Feature List” from pages to 34. -
Page 7: Understanding The Led Indicators And Power Button
Understanding the LED Indicators and Power Button connectivity indicator Fig 7-A connectivity load indicator load power button power The LED indicators provide the following information: Indicators Status Information connectivity Does not light up There is no power to the Water Heater Controller. Lights up in green The Water Heater Controller is connected to Wi-Fi but there is no demand response activity. -
Page 8: Using The Portal
Water Heater Controller. You can follow the step-by-step instructions on the Portal easily. You can also check the list of features which the Portal can perform by referring to “Feature List” from pages to 34. John Fig 8-A Note: If you have not created a Portal account, create one at: portal.tricklestar.com... -
Page 9: Understanding The Icons
Understanding the Icons Most icons in the portal have their name. For example: The Dashboard icon with its names shown close to the icon itself. If the icon does not have its name shown, move your cursor to the icon and the name will be shown. For example: Move your cursor to the Control icon and the name of “Control”... -
Page 10: Using The Icons On The Left Column
Using the Icons on the Left Column You can select the icons on the left column to perform specific tasks as follows: John Fig 10-A Select this Icon Show the basic settings for your connected devices and to change the settings. Show your connected devices so that you can select and change the settings for the device. -
Page 11: On The Dashboard Page (Home Page)
On the Dashboard Page (Home Page) 1. Select “Dashboard” to show the basic settings for your connected devices. 2. Click on the icons to change the settings. John Fig 11-A Note: You can also check the list of features which the Portal can perform by referring to “Feature List” from pages to 34. -
Page 12: On The Devices Page
On the Devices Page 1. Select “Devices” to show your connected devices. 2. Click on the device that you want to change the settings. John Fig 12-A 3. Select the category and function as shown in the table below. John Fig 12-B... - Page 13 Select Control Control the water heater in real time. Energy Usage Check the power usage and power cost for a specific period. Schedules Show your daily/weekly schedule and to add/edit/delete a scheduled event. Settings Change the Safety Minimum Low Temperature Setpoint, enable/ disable Boost and timer settings.
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Page 14: On The Schedules Page
On the Schedules Page Fig 14-A 1. Click on to add a new schedule or load the default schedule. You will need to specify the schedule’s applicable day(s), time, and water heater mode – on or off. 2. Click on any existing schedule to edit or delete it. -
Page 15: On The Settings Page
TrickleStar App. The water heater will remain on until the measured temperature rises above this setpoint. All schedule or manual override using the Portal/App/ Power button is not allowed. - Page 16 Fig 16-A 3. Rename your Water Heater Controller here. 4. Click to re-configure your Wi-Fi network if the Wi-Fi password has been changed or if you want to connect the Water Heater Controller to another Wi-Fi network. 5. Set the time zone of your Water Heater Controller. You can also use the time zone specified in General Settings.
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Page 17: On The Sensors Page
If water leak is detected, the water heater will automatically turn off and water leak icon will be displayed on the Portal and App’s Control page. A notification will also be sent to the TrickleStar App. Fig 17-B... -
Page 18: On The Services Page
On the Services Page Fig 18-A 1. Set the temperature setpoint for low temperature alert. A notification will be sent to the TrickleStar App if the measured temperature falls below this setpoint. You can select a separate value or use the same temperature setpoint as the safety minimum temperature setpoint specified in the Water Heater Controller settings page. -
Page 19: On The Vacation Page
On the Vacation Page 1. Select “Vacation” to update your vacation schedule for your connected devices. 2. Update your vacation details and enable/disable the vacation schedule. John Fig 19-A Note: You can also check the list of features which the Portal can perform by referring to “Feature List”... -
Page 20: On The 3Rd Party Integration Page
On the 3rd Party Integration Page 1. Select “3rd Party Integration” to integrate with the Amazon Alexa, or Google Home. 2. Click “Configure” accordingly to integrate with your preferred 3rd party system. Fig 20-A Note: You can also check the list of features which the Portal can perform by referring to “Feature List” from pages to 34. -
Page 21: Using The App
App can perform by referring to “Feature List” from pages to 34. Download the TrickleStar App to your smartphone from the Apple App Store or Google Play Store. You can also use the following QR Codes: Fig 21-A Note: To use the App, you need to have a Portal account. -
Page 22: Using The Icons At The Bottom Row
Using the Icons at the Bottom Row You can tap on the icons at the bottom row to perform specific tasks as follows: Tap on the icon Show the basic settings for your selected device and to change the settings. Show your daily/ weekly schedule and to enable/disable your... -
Page 23: Tapping On Schedules Icon
Tapping on the Schedules Icon You can tap on the "Schedules" icon to show your daily/weekly schedule and to enable/disable your vacation schedule. Fig 23-A... -
Page 24: Tapping On Info Icon
Tapping on the Info Icon You can tap on the "info" icon to show the settings or information for the water heater as follows: Tap on the icon Show the status of your water heater. Show the information for your device. Show the power usage and power cost for a specific period. -
Page 25: Using Menu
Check and delete your messages. View or change the General Settings for the Water Heater Controller. Check the App’s version and to access the TrickleStar Website, Privacy Policy, and Terms and Conditions. Sync the information from the Portal. Fig 25-A... -
Page 26: Maintenance
Maintenance Factory Reset If you need to reset your Water Heater Controller to factory default settings, please do the following: 1. Press the power button for at least 30 seconds until the connectivity indicator flashes in red/green/ blue. 2. Go to Portal, select the Water Heater Controller and click “Delete”. 3. -
Page 27: Firmware Update
Firmware Update The Portal will occasionally transfer a firmware update to your Water Heater Controller. After the new firmware is installed, your Water Heater Controller will restart and reconnect to the Portal and App automatically. Note: The firmware update cannot be initiated on the Water Heater Controller, and it cannot be canceled or postponed. -
Page 28: Cleaning The Water Heater Controller
Cleaning the Water Heater Controller Clean your Water Heater Controller with a clean cloth. Note: • Do not spray any water or liquid directly onto your Water Heater Controller. • Do not use soap or any type of cleaning chemicals on your Water Heater Controller. -
Page 29: Troubleshooting
Troubleshooting Problem Solution I changed the settings on • Depending on the internet connectivity, it may take a few the Portal but the App does minutes to reflect the changes on the Portal or App. This is not reflect the changes and not a malfunction. - Page 30 Troubleshooting Problem Solution I cannot register the Water If the TrickleStar Portal requests for DSN number, refer to the Heater Controller via the label at the back of the Water Heater Controller. You will find the TrickleStar Portal. DSN number at the label. The DSN number can also be found on the Water Heater Controller packaging.
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Page 31: Feature List
Feature List This Feature List shows the locations where you can perform the listed features. The Portal supports the entire set of features, whereas the App and the Water Heater Controller unit only support a limited set of features. This Feature List is created based on the Portal structure so that you can find the features you want easily. - Page 32 Features Water Heater Portal Controller Messages Account • Account Settings • Change Password • Delete Account Sharing • Site Management • Delegation • Ownership Transfer Wi-Fi Electric Water Heater Controllers • No. of Device Outdoor Temp. (Location) • Current Temperature •...
- Page 33 Features Water Heater Portal Controller Control • Boost • Mode Energy Usage • Select a period Schedules • Schedule Overview • Add Schedule Event • Edit Schedule Event Settings Temperature Settings • Safety Minimum Heat Temperature Setpoint Boost Settings • Boost Enabled •...
- Page 34 Features Water Heater Portal Controller Sensors • Temperature Sensor • Flood Sensor Services Low Temperature Alerts • Temperature Setpoint Vacation Vacation dates Devices Status 3rd Party Integration • Amazon Alexa • Google Home...
- Page 35 Toll Free: 1-888-700-1098 © 2021 TrickleStar Inc. TrickleStar® is a registered trademark of TrickleStar Ltd. All other trademarks are the property of their respective owners. The information in this document is subject to change without notice. TrickleStar assumes no responsibility for any errors that may appear in this document.
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