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Summary of Contents for Primex PUMP WATCH EXPRESS
- Page 1 PUMP WATCH EXPRESS ™ WEB-BASED CELLULAR MONITORING User Manual WATER SYSTEM INTEGRATOR AND CONTROLS PROVIDER 844-4PRIMEX (477-4639) WWW.PRIMEXCONTROLS.COM...
- Page 2 EXPLOSION OR FIRE HAZARD Do not use this product with flammable liquids. Do not install in hazardous locations as defined by National Electrical Code, ANSI/NFPA 70. PRIMEX Pump Watch Express User Manual ® ™...
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Page 3: Table Of Contents
RTU Visualization ..................27 Main Screen Configuration ...............29 Station Parameter Configuration ..............30 Alarm Notification Setup ................33 Connecting Alerts to Users ...............34 Escalation ....................35 Reports & Trending................... 37 Customer Service Agreement and Terms of Use......... PRIMEX Pump Watch Express User Manual ® ™... -
Page 4: Introduction & Pump Watch ™ Express Introduction Ordering Information
Gateway uses the RS-485 port to communicate with the following controllers: ™ Level View Station View Energy View PC-3000XC The protocol used is Modbus RTU. * Amps, flow, and level measurements require Pump Watch Express Premium or Gateway services. ™ PRIMEX Pump Watch Express User Manual ® ™... -
Page 5: Ordering Information
• DC Power supply and battery backup (Digital I/O only) • Requires 120/240 VAC supply power • 100/150/200A to 4-20mA current transducer (Premium version only) • Can monitor lift stations with up to 2 pumps Pump Watch Express ™ NEMA 4X PRIMEX Pump Watch Express User Manual ® ™... - Page 6 (through the top or side enclosure wall). Use with steel/stainless steel enclosure or when signal is weak. 1m cable with SMA connector. Small Antenna + Angle Bracket High Gain Antenna Surge Protector Option PRIMEX Pump Watch Express User Manual ® ™...
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Page 7: Pump Watch ™ Express Setup Form
Information from this new account will be used to setup a login username and password to grant access to the web portal. Complete this form and send to your PRIMEX contact person: The Account Setup Form can be downloaded from:... -
Page 8: Receiving And Inspection
Pump Watch Express Light Pump Watch Express Premium ™ ™ Light Unit ID No analog terminals Premium Unit ID Two analog inputs Pump Watch Express Gateway ™ Gateway Unit ID (Premium version only) PRIMEX Pump Watch Express User Manual ® ™... -
Page 9: Pump Watch ™ Express Rtu Features
PUMP WATCH™ EXPRESS FEATURES Battery Jumper Switch (GATEWAY) 4 3 2 1 12 POWER PRIMEX Pump Watch Express User Manual ® ™... -
Page 10: Mounting The Pump Watch Express Rtu
MOUNTING THE PUMP WATCH EXPRESS RTU ™ 5.5”W x 4.5”H x 3.5”D (with antenna at 90 degrees as shown) Can be din rail mounted or panel mounted with 4 screws. PRIMEX Pump Watch Express User Manual ® ™... -
Page 11: Activating The Battery
Note: The battery is not able to power the 4-20mA loop sensor (Digital inputs only). This battery is shipped disconnect and must be connected on start up. Legacy version (external battery): Legacy version (external battery): PRIMEX Pump Watch Express User Manual ® ™... -
Page 12: Wiring
24 VDC PUMP 1 RUNNING Supply NO CONNECTION PUMP 2 RUNNING Power REMOTE ALARM 1 ACTIVATION ALARM 2 CONTACTS ALARM 3 (NON-POWERED) ALARM 4 ATTENTION: CONNECT CONTACT CLOSURE INPUTS TO NON-POWERED CONTACTS ONLY PRIMEX Pump Watch Express User Manual ® ™... -
Page 13: Pump Watch™ Gateway Schematic - View Controller
PUMP WATCH™ GATEWAY SCHEMATIC - VIEW CONTROLLER PRIMEX Pump Watch Express User Manual ® ™... -
Page 14: Pump Watch ™ Gateway Schematic - Pc-3000Xc Controller
• Current monitoring (there is no analog input on the controller for motor Amps). • Today’s Cycle Starts and Runtime. The previous 24h total is displayed (the controller does not have Real Time Clock. PRIMEX Pump Watch Express User Manual ®... -
Page 15: Sensor Wiring
These must be wired for each pump. Motor contactor auxiliary contacts for reference only. Actual contactor configuration may differ. PRIMEX Pump Watch Express User Manual ® ™... -
Page 16: Mounting The Pump Watch ™ Express Panel & Dimensions
Mounting on Unistrut or other metal structure is also common. Please use the appropriate hardware for securely anchoring the panel to the metal structure. 8.5” Enclosure Width 5.625” Mounting Screws 11.125” Mounting Screws 10.5” Enclosure Height 6.3” Depth PRIMEX Pump Watch Express User Manual ® ™... -
Page 17: Wiring Methods
Use liquid tight fittings and conduit to run cables between the Pump Watch Express and the ™ Lift Station control panel. Do not run conduit from the Pump Watch Express to the wet well. ™ PRIMEX Pump Watch Express User Manual ® ™... -
Page 18: System View
SYSTEM VIEW PUMP WATCH EXPRESS INSTALLATION EXAMPLE ™ PRIMEX Pump Watch Express User Manual ® ™... -
Page 19: Wiring
WIRING SCHEMATIC CONNECTION FOR EXTERNALLY POWERED LEVEL TRANSMITTER. LEVEL TRANSMITTER CURRENT TRANSMITTER * PumpWatch Express Premium is shown above. See pages 8 and 9 for additional versions. ™ PRIMEX Pump Watch Express User Manual ® ™... -
Page 20: Pump Watch Express Troubleshooting
The larger the number, the better the reception. Below is a guideline to appropriate strength thresholds: 1-5 = very poor (no communication 6-8 = poor (inconsistent communication) 9-11 = good (little to no communication issues) POWER >12 = best PRIMEX Pump Watch Express User Manual ® ™... -
Page 21: Logging In
(SMS), and data for the Pump Watch Express unit. It does not cover ™ ™ SMS and Data service charges incurred for the use of your personal cell phone or tablet. PRIMEX Pump Watch Express User Manual ® ™... -
Page 22: Access Levels
Note! You may have multiple Account Admins and Users per account, but each Account Admin or User can only be assigned to one Account. Dealer Account Admin User With privileges assigned With privileges assigned Account Admin and User can work within assigned account only PRIMEX Pump Watch Express User Manual ® ™... -
Page 23: Viewing/Searching For Rtus
(the next section explains how to place the RTU on the map). Click on a controller to see the device ID and other pertinent information. To select an RTU, click on the RTU icon. FROM LIST PRIMEX Pump Watch Express User Manual ®... - Page 24 SEARCHING AND SORTING BY RTU ID OR NAME Select the “List” view from the Dashboard to search devices based on any of the top row items: Device ID, Device Name, Account Name, etc. PRIMEX Pump Watch Express User Manual ®...
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Page 25: Placing An Rtu On The Map
PLACING A CONTROLLER ON THE MAP (Dashboard - Map View) • Click and release the unallocated device, then click on the map to drop. Drag and drop to the desired location then save. PRIMEX Pump Watch Express User Manual ®... -
Page 26: User Setup
If the user account is not verified, the notification will not be sent to that user. PRIMEX Pump Watch Express User Manual ®... -
Page 27: Dashboard
Ensure that the RTU has been properly configured. The functionality of this system is dependent on the setup of the RTU. *The data on the screen may not display the latest RTU values. Use the “Get Status” button to read the most current values. PRIMEX Pump Watch Express User Manual ®... -
Page 28: Rtu Setup
Click on the Setup button on the top row of the Main Screen to enter the RTU edit screen. General Setup Click to store changes. It will take a few seconds to take effect. PRIMEX Pump Watch Express User Manual ®... -
Page 29: Online/Offline Trigger Alert Setup
This can be as a result of power loss for a prolonged time, or a drop in cellular service. It can take the server up to 20 minutes to detect this condition. PRIMEX Pump Watch Express User Manual ®... -
Page 30: Rtu Visualization
Configuration screen). Not available with the PC-3000X controller. P1-2 Dry Run Alarm: The pump running amps are lower than set point for longer than the set timer (see Configuration screen). Not available with the PC-3000X controller. PRIMEX Pump Watch Express User Manual ®... - Page 31 It is valuable to compare the pump FLA to the actual Amps on the screen for setting High Amp and Dry Run Alarms. It is also a quick way to check the pump data before making a service call to the station. PRIMEX Pump Watch Express User Manual ®...
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Page 32: Main Screen Configuration
This function enables you to change the text on the screen to match the function of the alarm assigned in the field. Example: You can now edit the text labels with the boxes. To save changes press , to cancel edits press PRIMEX Pump Watch Express User Manual ® ™... -
Page 33: Station Parameter Configuration
This function is useful if only one user is on standby, and may not be able to respond in a timely manner. Press after edits to store values to the RTU. PRIMEX Pump Watch Express User Manual ®... - Page 34 Delay” time is used to avoid nuisance tripping. This alarm requires the user to click on the button to clear. Note: Setting values to “0” in the alarm setup will disable the alarm function. PRIMEX Pump Watch Express User Manual ®...
- Page 35 The Pump Data screen is for information only. It is a record on the pump HP, Volts, and FLA. Pump HP: Enter pump horsepower. Pump Voltage: Enter pump rated voltage. Pump FLA: Enter pump Full Load Amps (FLA) as shown on the nameplate. PRIMEX Pump Watch Express User Manual ®...
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Page 36: Alarm Notification Setup
In addition to the original SMS message you can assigned escalated users. The escalation can happen 2 ways, forced or timed. The forced will be initiated by the users who receive the initial SMS by texting a code that will escalate to the assigned user. PRIMEX Pump Watch Express User Manual ®... -
Page 37: Connecting Alerts To Users
Type in the Alert text message that will be delivered. You do not need to include the name of the station in the text as it is always sent as part of the notification. PRIMEX Pump Watch Express User Manual ®... -
Page 38: Escalation
Boost - cellnumber@myboostmobile.com Alltel - cellnumber@message.alltel.com Example: If your phone number is 111-333-222, and you are with Verizon, the email you should enter to receive a text for notification is 1113332222@vtext.com PRIMEX Pump Watch Express User Manual ® ™... - Page 39 1/10/2014 8:26 youremail@server.com Alert Controller # [7160] LS #10 St Pete Beach #1 Fault Acknowledged 1/10/2014 8:29 1/10/2014 8:29 youremail@server.com Alert Controller # [7160] LS #10 St Pete Beach #3 Power Fail PRIMEX Pump Watch Express User Manual ® ™...
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Page 40: Reports & Trending
Click on the “Report” icon on top of the screen and select the type of report to view. Example. Click on Graph then select In-Flow GPM to view chart.. PRIMEX Pump Watch Express User Manual ®... - Page 41 You can view all graphs at the same time. Click on the data labels below the graph to turn OFF the pens you do not wish to display. This enables you to compare data. Example P1 and P2 Amps. Click on label Click on to view export options. to turn OFF pen. PRIMEX Pump Watch Express User Manual ® ™...
- Page 42 To view accumulation data, select “Accumulation”. This function is used to view Run times & Cycles on select versions. When you are finished with your session, please logout of the system. PRIMEX Pump Watch Express User Manual ® ™...
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Page 43: Customer Service Agreement And Terms Of Use
Users for login and alarm notification. The cellular service plan provided only covers text (SMS), and data for the Pump Watch Express™ unit. It does not cover SMS and Data service charges incurred for the use of your personal cell phone or tablet. - Page 44 A. To indemnify, defend and hold harmless AMI, its owners, directors, officers, employees, agents, suppliers or affiliated companies, against any and all claims, demands or actions based upon any losses, liabilities, damages or costs, whether direct or indirect, special or consequential, including attorney’s fees, that may result from the operation of AMI's products and services, or from the failure of the AMI system to report a given event or condition B.
- Page 45 WATER SYSTEM INTEGRATOR AND CONTROLS PROVIDER 844-4PRIMEX (477-4639) WWW.PRIMEXCONTROLS.COM PN 1043787C © 2018 SJE-Rhombus® Rev 10/18 PRIMEX is a trademark of SJE-Rhombus®...
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