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Maintenance; Troubleshooting - Chamberlain 912GA Install Manual

10 watt solar panel

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Wiring Multiple Panels
When multiple panels are required, they should be wired in parallel as shown below.

MAINTENANCE

The glass of the solar panel(s) should be cleaned monthly to keep the panels operating at peak performance. Debris or dirt on the surface will
diminish or completely obstruct the panels' ability to charge the operator.
NOTE: If panel(s) become damaged in any way, they must be replaced.

TROUBLESHOOTING

NOTE: Take these steps if any of the components of the solar kit or the gate operator fail to operate properly.
PROBLEM
Operator does not power up when solar
panel is connected.
Operator powers up but does not run
properly.
Operator works fine for several weeks
or months but then batteries die.
FOR TECHNICAL SUPPORT CALL OUR TOLL FREE NUMBER: 1-866-826-4943
SOLUTION
1. Too cloudy or dark. There may not be enough sunlight to power up the operator. If the solar panel is
not casting a shadow, there is not enough sunlight to power the operator.
2. Solar panel is obstructed. Check the orientation and position of the solar panel to make sure it is
facing south. Make sure the glass of the panel is clean and free of debris.
3. Wire disconnected. Recheck the wiring and make sure that the panel is connected to AC PWR/
SOLAR. If multiple panels are used, make sure they are wired up in parallel with red wires connected
to red wires and black wires connected to black wires.
1. Batteries are not connected. The system requires the batteries to run. Make sure that the batteries
are connected both at the batteries and at the control board.
2. Batteries are low. Make sure that the batteries are fully charged. It may require a full day of bright
sunlight to recover discharged batteries with the solar panel.
3. Obstruction sensed. Make sure that all safety inputs are clear (LED is not lit) and the stop input is
connected (STOP LED is lit) when the operator tries to run. Make sure that no cables or other
obstructions are preventing the gate(s) from moving freely.
1. Batteries not being charged. Make sure the solar panel is facing south and free of all obstructions
throughout the day. Make sure the panel is clean of debris and connected correctly to the control
board.
2. Operator is over used. Consult the cycles/day chart to determine if the operator is being over
cycled based on the number of solar panels being used. It may be necessary to add a second panel.
3. Batteries are old. As batteries age, their ability to store energy decreases. Batteries typically must
be changed every 3 to 5 years, depending on usage, temperature, and other factors.
6
AC PWR/
SOLAR
J4
Red
Black

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