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Troubleshooting
If your unit does not appear to be operating properly, please follow these troubleshooting steps:
•
Make sure the power cord is properly connected.
•
Make sure the socket of your vehicle's cigarette lighter is clean and free of corrosion.
•
Make sure the power cord's cigarette lighter adapter is firmly seated in your cigarette lighter
•
Make sure you have downloaded the latest firmware to your unit
FAQ
• Where do I mount/position my Dash Camera on the windshield?
a. Power on your dash cam so you can see the camera's view while mounting. We recommend
centering your camera and mounting it under the rear-view mirror. If your unit has a display, you can
use the Camera's "Calibrate" feature found in the ADAS menu to line up your view. M2 users can
use the Drive Smarter app to get a live-view of what the camera is seeing to help with mounting.
• What is the largest MicroSD card size I can use in my camera?
a. We recommend using a minimum Class 10 or U1 card from a reputable vendor up to the
following sizes.
Model
M2
Max SD Card Size
128GB
Important: When using a Micro SD card for the first time please format the card in the camera by using
the camera menu or the Drive Smarter app.
• Why is my unit not powering up?
a. Please ensure your unit is properly connected. If you have turned the unit off, press and hold the
power button to turn on again. If you are using Parking Mode and Motion Detection Mode with a
hardwire kit, the unit might not "wake up" when you enter your vehicle. Simply begin driving and
when your unit detects this it will wake up and begin recording.
• Why do recordings of the cabin/vehicle's interior appear black and white?
a. This is normal operation of the Infrared LED night-vision camera. Infrared recording allows the
camera to accurately record your vehicle's cabin in low-light conditions. You can turn Infrared
recordings off in the settings menu.
• How do I use Parking Mode and Motion Detection?
a. Parking Mode and Motion Detection can be turned on in the camera's settings using the Drive
Smarter App. These two features will monitor your vehicle automatically when the unit is connected
directly to the car's fuse box via hardwire kit (part 0010058-1 available at www.escortradar.com).
Note: When the car is parked your unit will go into a low-power "standby"/sleeping state where it monitors
for activity. The unit will automatically wake up when it detects significant motion or driving.
• Why is my unit not getting a GPS Lock (GPS icon is red)?
a. The GPS inside the device locks in with the satellite best when you are on the road. You may not
be able to get a GPS lock while in your garage, parking structures, or if testing the camera in your
home.
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Trademarks Acknowledgment, Warnings, and
Regulatory Information
©2021 ESCORT INC. ESCORT is a trademark of ESCORT Inc., USA.
The Bluetooth
word mark is a registered trademark owned by Bluetooth SIG, Inc. and any use of such
®
marks by ESCORT Inc. is under license. Other trademarks and trade names are those of their respective
owners.
The Driver Awareness Alert display feature is subject to US Patent Numbers 8,842,004 and 8,970,422 and
additional pending US Patent Applications.
Warning! The forward collision warning system (FCWS) feature, when turned on, is for limited informational
purposes only. The FCWS does NOT replace a driver's responsibility to use safe driving judgment, comply
with all traffic regulations and observe all road and driving conditions at all times. The FCWS uses the
camera to provide a warning of upcoming vehicles [and large objects] and, as a result, may have reduced
or no functionality in low visibility or certain weather conditions.
Driver is responsible for the safe operation and control of the vehicle. Do not substitute your driving
judgment with the information provided by this feature. Escort disclaims liability for injuries, damages, or
death arising from use of this feature.
Warning ! The Lane Departure Warning System (LDWS) feature, when turned on, is for limited
informational purposes only. The LDWS does NOT replace a driver's responsibility to use safe driving
judgment, comply with all traffic regulations and observe all road and driving conditions at all times. The
LDWS uses the camera to provide a determine if the vehicle is drifting toward or departing from designated
lane markings and, as a result, may have limited functionality in low visibility or certain weather conditions
or when driving on unmarked or poorly marked roads.
Driver is responsible for the safe operation and control of the vehicle. Do not substitute your driving
judgment with the information provided by this feature. Escort disclaims liability for injuries, damages, or
death arising from use of this feature.
NOTE: This device complies with part 15 of FCC rules: Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) This device must accept any
interference received including interference that may cause undesired operation.
CAUTION: Modifications or parts not approved by Escort Electronics Corporation may violate FCC Rules
and void authority to operate this equipment. This device complies with RSS-310 of Industry Canada.
Operation is subject to the condition that this device does not cause harmful interference.
CAN ICES-3B/NMB-3B.
DISPOSAL OF ELECTRONICS EQUIPMENT: This product may contain hazardous substances that
could impact health and the environment if not disposed of properly.
The crossed out wheeled bin symbol indicates that the product should not be disposed of along
with household waste. It should be handed over to an applicable collection point for the recycling
of electrical equipment. By ensuring that this product is disposed of correctly you will help/prevent
potential negative impact on the environment.
If you need more information on the collection, reuse and recycling systems, please contact your local
civic office or the shop where it was originally purchased.
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