Remote Support; Storage And Maintenance - Samsung 5 Series User Manual

Remote Support?

Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely:
your TV
Diagnose
•
Adjust the TV settings
•
Perform a factory reset
•
Install recommended
•
How Does Remote Support Work?
Having a Samsung Tech remotely service your TV is easy.
1. Call the Samsung
Contact Center
and ask for remote
support.

Storage and Maintenance

- If a sticker was attached to the TV screen, some debris can remain after you remove the sticker. Please
clean the debris off before watching TV.
- The exterior and screen of the product can get scratched during cleaning. Be sure to wipe the exterior and
screen carefully using a soft cloth to prevent scratches.
Do not spray water directly onto the product. Any
liquid that goes into the product may cause a failure,
fire, or electric shock.
for you
on your TV
firmware updates
on
2. Open the menu
your TV and go to the
.
Support section
English - 19
Select Remote
3.
Management and
to
Provide the Pin#
the agent.
Clean the product with a soft cloth dampened with a
small amount of water. Do not use a flammable liquid
(e.g. benzene, thinners) or a cleaning agent.
The agent will then
4.
.
access your TV
That's it!