Tyco Security Products Sur-Gard System Five Operating Manual

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November 21, 2014:
•Added 3G4000 and 3G4000RF to UL/ULC listed transmitters in section 2.2.1
•Removed "FM approved" from section 2.3.1
•Added warning label to section 3.1 in figures 3-2 and 3-3
•Added "This equipment shall be operated by SERVICE PERSONS only within
RESTRICTED ACCESS LOCATIONS; refer to this Operating Manual for all the
Safety Instructions." to section 3.1
•Updated SG-SVLFANTR, SG-SVCFANTR and SG-SVSERCAB to SG-S5LFANTR,
SG-S5CFANTR and SG-S5SERCAB throughout manual.
SG-System 5 v1.0
Operating Manual
NOTE: This manual contains information regarding product use and function, in addition to manufacturer liability and restrictions
pertaining to it. The entire manual should be read carefully.

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Summary of Contents for Tyco Security Products Sur-Gard System Five

  • Page 1 November 21, 2014: •Added 3G4000 and 3G4000RF to UL/ULC listed transmitters in section 2.2.1 •Removed “FM approved” from section 2.3.1 •Added warning label to section 3.1 in figures 3-2 and 3-3 •Added “This equipment shall be operated by SERVICE PERSONS only within RESTRICTED ACCESS LOCATIONS;...
  • Page 2: Table Of Contents

    1.0 Table of Contents 1.0 Table of Contents 1.0 Table of Contents 2.0 Introduction 2.1 SG-System 5 Overview 2.1.1 CPM Redundancy 2.1.2 Diagrams 2.1.3 Description 2.1.4 Specifications 2.2 System Features 2.2.1 SG-System 5 2.2.2 Visual Verification 2.3 Approvals 2.3.1 Industry Approvals 2.3.2 UL864 Programming Requirements 2.3.3 Printers Serial Printer...
  • Page 3 1.0 Table of Contents 4.3.2.5 Supervised Receiver Database 4.3.2.6 Profiles 4.3.2.7 Rules For Account Table Exceeded Messages 4.3.3 SG-DRL-IP Setup 4.3.3.1 Line Card Fan Tray Installation 4.3.3.2 Paddle Card Installation 4.3.3.3 EMMC Memory 4.3.3.4 DDR3 Memory 4.3.3.5 SD Card 4.4 SG-DRL5-IP PAD – SG-DRL5-IP Paddle Card 4.5 SG-S5LFANTR –...
  • Page 4 1.0 Table of Contents 5.4.3.6.3 Trouble Screen 5.4.3.7 Line Card Banner 5.4.3.7.1 Numbering 5.4.3.7.2 Icons 5.4.3.7.3 Status Color 5.4.3.8 IPs 5.4.3.8.1 Automation IP 5.4.3.8.2 Console IP 5.4.3.8.3 Printer IP 5.4.3.8.4 Visual IP 5.4.3.9 Time and Date 5.4.3.10 Active User 5.4.3.11 User Defined Message 5.4.3.12 ACK Button 5.4.3.13 Menu Button 5.4.3.14 Home button...
  • Page 5 1.0 Table of Contents Appendix C: TCP/IP Ports SG-CPM5 TCP/IP Ports Appendix D: Events & Messages SG-CPM5 Messages SG-DRL5-IP Messages LCD & Console Trouble List Appendix E: Glossary Warning Please Read Carefully Limited Warranty GENERAL DESCRIPTION of the EQUIPMENT and CLASSIFICATION EULA FCC Compliance Statement Industry Canada...
  • Page 6: Introduction

    2.0 Introduction In This Chapter... 2.1 SG-System 5 Overview 2.1.1 CPM Redundancy 2.1.2 Diagrams 2.1.3 Description 2.1.4 Specifications 2.2 System Features 2.2.1 SG-System 5 2.2.2 Visual Verification 2.3 Approvals 2.3.1 Industry Approvals 2.3.2 UL864 Programming Requirements 2.3.3 Printers 2.3.4 UL Manual Mode 2.3.5 SG-System 5 Power Limited Circuit Separation...
  • Page 7: Sg-System 5 Overview

    2.0 Introduction 2.1 SG-System 5 Overview The SG-System 5 is a multi-platform receiver intended for remote monitoring of commercial fire and burglary systems. The SG-System 5 can monitor up to 24 IP communication line cards (SG-DRL5-IP) to receive and process alarm data in up to 64 pre-programmed profiles per line card. The SG-Sys- tem 5's real time clock date stamps all received alarm signals which are then transmitted to a central station computer via TCP/IP or RS-232 port;...
  • Page 8 2.0 Introduction FIGURE 2-2: SG-System 5 FRONT with Door Open Midplane connectors for bus communications, slot assignment and power. SG-DRL5-IP Line Cards SG-System 5 Fan Trays LCD display cable (from SG-CPM5) and display adaptor board. FIGURE 2-3: SG-System 5 Back SG-DRL5-IP-PAD (Paddle Cards) Provide network connection to the SG-CPM5 Interface for Ethernet, serial...
  • Page 9: Description

    2.0 Introduction 2.1.3 Description The basic configuration consists of one 19" rack mounted chassis comprising the following: SG-MLRF5 - metal rack of the SG-System 5 with SG-MP5 SG-PSU5-600 - 600W power supply unit provides power to all modules of the system SG-CPM5 - central processing module controls all communication to and from receiver modules and printers SG-UIB5 - touch screen user interface SG-DRL5-IP - Internet protocol line card...
  • Page 10: Visual Verification

    2.0 Introduction Provides higher line security than conventional dial up panels with the polling feature Quicker transmission since dialing or handshaking is not required Network trouble detection is displayed on LCD/printer and automation software Data network polling environment for replacement of an existing DVACS network using a TL-300. Meets the 90-second ULC requirement for this option SIA event descriptors are used when transmitting information to the central station from the control panel through the PCLink connection A security function communicates to the central station when a module is removed and replaced...
  • Page 11: Ul864 Programming Requirements

    2.0 Introduction This product has been approved by the California State of Fire Marshal (CSFM) pur¬suant to section 13144.1 of the California Health and Safety Code. See CSFM Listing No. 7300-1273:0157 for allowable values and/or conditions for use concerning material presented in this document. The approval is subject to reexamination, revision and possible cancellation.
  • Page 12: Tcp/Ip Printer

    2.0 Introduction Seiko DPU-414 TCP/IP Printer For UL Listed applications, the UL Listed SG-Systems Console Software can be used with the SG-System 5. NOTE: For ULC Listed applications, the Console Printer application is considered supplemental and is only allowed to be used in con- junction with a compatible ULC Listed printer.
  • Page 13 2.0 Introduction Secondary SG-PSU5 AC Power Connection (see note) 9. Primary SG-PSU5 AC Power Connection (see note) Secondary SG-CPM5 Display Connection Primary SG-CPM5 Display Connection NOTE: The power cord needs to be routed ¼ inch away from all other cables coming from or which are part of the SG-System 5. - 13 -...
  • Page 14: Receiver Setup And Operation

    3.0 Receiver Setup and Operation In This Chapter... 3.1 SG-System 5 Quick Install Guide 3.1.1 Receiver Installation 3.1.2 SG-CPM5 LEDs...
  • Page 15: Sg-System 5 Quick Install Guide

    3.0 Receiver Setup and Operation 3.1 SG-System 5 Quick Install Guide FIGURE 3-1: SG-System 5 Connections (Back) Primary SG-CPM5 Ethernet Connection Primary SG-CPM5 Automation and Printer Port Primary SG-CPM5 I/O Terminal connections Primary SG-PSU5 AC Power Connection Primary SG-CPM5 Display Connection Line Card Ethernet Connections Line Card USB Connections Secondary SG-CPM5 Display Connection...
  • Page 16 3.0 Receiver Setup and Operation FIGURE 3-2: SG-System 5 Front with Door Open Line cards Warning Label Primary display power connection Secondary display power connection FIGURE 3-3: SG-System 5 Warning Label WARNING: To reduce the risk of electric shock, the product is provided with a grounding type power supply IEC receptacle. Connect product using an appropriate IEC cable to a grounded receptacle.
  • Page 17: Receiver Installation

    3.0 Receiver Setup and Operation 3.1.1 Receiver Installation Sur-Gard recommends testing the receiver before actual installation. Becoming familiar with the connections and setup of the unit on the workbench will simplify the final installation. The following items are required: 1 IEC power supply cord per SG-PSU5 Philips #1 screwdriver Phillips #2 screwdriver 5/16”...
  • Page 18 3.0 Receiver Setup and Operation FIGURE 3-5: Securing SG-MLRF5 to Rack Rail Screw Rail Screw 6. Install optional secondary LCD: a. Unscrew the four nuts holding the cover plate. b. Push the blank plate from the front to remove it. c.
  • Page 19: Sg-Cpm5 Leds

    3.0 Receiver Setup and Operation 3.1.2 SG-CPM5 LEDs ON = Console connected 1. Console Connected (Green) OFF = Console disconnected ON = Troubles present 2. Trouble Status (Orange) OFF = No troubles present Blue = 1Gb/s Network Status Green = 100Mb/s (around the home button) Orange = 10Mb/s Red = network absent...
  • Page 20: Hardware Descriptions And Specifications

    4.0 Hardware Descriptions and Specifications In this chapter... 4.1 SG-MLRF5 4.1.1 SG-MP5 Midplane 4.1.2 SG-S5CFANTR – SG-CPM5 Fan Tray 4.1.3 SG-MLRF5-RM – Mounting Rails 4.2 SG-CPM5 - Central Processing Module 4.2.1 SG-CPM5 LEDs 4.2.2 SG-CPM5 I/O Terminal Pin-Outs 4.2.3 SG-CPM5 Setup 4.2.4 SG-CPM5BATT - RTC Battery 4.2.5 SG-S5SERCAB - Y-Cable 4.2.6 SG-CPM5 Fan Tray Replacement...
  • Page 21: Sg-Mlrf5

    4.0 Hardware Descriptions and Specifications 4.1 SG-MLRF5 The SG-MLRF5 houses the components of the SG-System5 and is secured into a 19" rack by the SG-MLRF5-RM rails. The SG-MLRF5 ships with the mid-plane, two CPM fans and one LCD pre-installed. FIGURE 4-1: SG-MLRF5 Rack 4.1.1 SG-MP5 Midplane The SG-MP5 interconnects system modules.
  • Page 22: Sg-Mlrf5-Rm - Mounting Rails

    4.0 Hardware Descriptions and Specifications 4.1.3 SG-MLRF5-RM – Mounting Rails The SG-MLRF5-RM are used to hold the MLRF5 in place in the 19" rack. The mounting rails are installed in the rack before the SG-MLRF5 to allow it to slide in place. The rails must be mounted on the front and back of the 19 inch rack. This product does not support racks that only have front sup- ports.
  • Page 23 4.0 Hardware Descriptions and Specifications FIGURE 4-4: SG-CPM5 Ethernet - Supports 10/100/1000Mbps Serial Automation 1 and Serial Printer 1 For Future Use I/O Terminals USB OTG (For Future Use) USB (For Future Use) Decommission Switch (For Future Use) Display Port Connection DDR3 Memory SD Card (For Future Use) Real Time Clock (RTC) Back-up Batteries...
  • Page 24: Sg-Cpm5 Leds

    4.0 Hardware Descriptions and Specifications 4.2.1 SG-CPM5 LEDs ON = Console connected 1. Console Connected (Green) OFF = Console disconnected ON = Troubles present 2. Trouble Status (Orange) OFF = No troubles present Blue = 1Gb/s Network Status Green = 100Mb/s (around the home button) Orange = 10Mb/s Red = network absent...
  • Page 25: Sg-Cpm5 I/O Terminal Pin-Outs

    4.0 Hardware Descriptions and Specifications 4.2.2 SG-CPM5 I/O Terminal Pin-Outs Input 1 UPS AC Failure: UPS AC normally closed output opens on failure. Common (ground) Input 2 UPS DC Failure: UPS Battery normally closed output opens on failure. Input 3 Remote ACK: When the SG-CPM5 is in manual mode pressing the ack button (front panel) or connecting this input to ground (Typically via a button) will acknowledge the first event on the LCD.
  • Page 26: Network Status Output - Pin

    4.0 Hardware Descriptions and Specifications 4.2.2.6 Network Status Output – Pin 11 Network Status output – This output is activated when there is a network absent condition. Once the network connection is restored, this output will deactivate. This output is used to monitor the network status when the receiver is in a remote location. 4.2.3 SG-CPM5 Setup 4.2.3.1 Connecting the SG-CPM5 Fan Cable To connect the CPM's fan cable, partially slide the SG-CPM5 into the SG-MLRF5 and connect the cable to the SG-CPM5 board with the connector...
  • Page 27: Ddr3 Memory

    4.0 Hardware Descriptions and Specifications 5. Place the new EMMC module on the board. 6. Fasten the two EMMC screws. 7. Install the SG-CPM5 back into the SG-MLRF5. 4.2.3.5 DDR3 Memory The SG-CPM5 incorporates replaceable/upgradable DDR3 required for normal operation. To replace the DDR3 Memory, follow these steps: 1.
  • Page 28: Sg-S5Sercab - Y-Cable

    4.0 Hardware Descriptions and Specifications 4.2.5 SG-S5SERCAB - Y-Cable The Y connector is used to branch out the RJ-45 printer/automation port on the SG-CPM5 to two serial connections: 1. Serial port 1 is for the automation. 2. Serial port 2 is for the printer. Serial Pin OUTS: From Connector Pin# Connector Pin#...
  • Page 29: Maximum Connected Cable Length

    4.0 Hardware Descriptions and Specifications DB-9 pin OUTS: Pin# Pin Function Data Carrier Detect Receive Data Transmit Data 4 Data Terminal Ready Signal Ground Data Set Ready Request to Send Clear to Send Ring Indicator FIGURE 4-7: RJ-45 Pin 1 Location PIN 1 4.2.5.1 Maximum Connected Cable Length The maximum cable length from the SG-SYSTEM 5 to another device (e.g., hub, UPS) is 3ft (0.9144 meters).
  • Page 30: Ups Setup

    4.0 Hardware Descriptions and Specifications 4.2.7 UPS Setup FIGURE 4-8: SG-System 5 UPS Supervision Connection Diagram Input 2 Input 1 IEC Power Connector AC Out UPS LOW BAT Normally Closed Common UPS AC TROUBLE Normally Closed EGND AC In FIGURE 4-9: I/O Terminal UPS connections Input 1 UPS AC Failure: Toggles from ground to open on failure.
  • Page 31: Sg-Sys5Ebus Setup

    4.0 Hardware Descriptions and Specifications 4.2.8 SG-SYS5EBUS Setup To install the SG-SYS5EBUS in the secondary SG-CPM5 slot, allowing more than 12 SG-DRL5-IP cards can be used with one SG-CPM5, follow these steps: 1. Partially slide the SG-SYS5EBUS into the secondary SG-CPM5 slot. 2.
  • Page 32: Sg-Drl5-Ip Configurations

    4.0 Hardware Descriptions and Specifications 4.3.1 SG-DRL5-IP Configurations The following product ordering codes are available for the different configurations of the line card model SG-DRL5-IP: Standard Build SG-DRL5-IP 512 Visual Verification Accounts (SD card required) 512 Supervised Accounts 3072 Unsupervised Accounts Total accounts on each table 4096 1 table - 2 Additional tables (tables 2 and 3) can be unlocked with a license to the same table properties as table 1 with a valid license...
  • Page 33: Network Fault

    4.0 Hardware Descriptions and Specifications Flashes/Color Error 4Yellow Computer buffer full 5/Yellow Checksum failed when downloading flash ROM files. 2/Green SD Card is90% full SD Card ID Mismatch - Mismatch occurs when an SD card is not formatted using the Console or the SD card is inserted into the 5/Green wrong DRL5-IP.
  • Page 34: Profiles

    4.0 Hardware Descriptions and Specifications 4.3.2.6 Profiles IP channel profiles are sets of customized options designed to improve efficiency when communicating with alarm control panels over IP. This is achieved by tailoring the programming of the receiver to a customer's unique parameters. Up to 64 separate profiles can be created for each SG-DRL5- IP, effectively enabling a single line card to have the capability of 64 traditional line cards.
  • Page 35: Paddle Card Installation

    4.0 Hardware Descriptions and Specifications 6. Fasten the thumb screws. 7. Insert the fan tray power cable. 4.3.3.2 Paddle Card Installation To replace the SG-DRL5-IP paddle cards, follow these steps: NOTE: If a paddle card is not already installed, please skip steps 1-3. 1.
  • Page 36: Ddr3 Memory

    4.0 Hardware Descriptions and Specifications 4.3.3.4 DDR3 Memory The SG-CPM5 incorporates replaceable/upgradable DDR3 memory required for normal operation. To replace the DDR3 Memory, follow these steps: 1. Unfasten the SG-DRL5-IP thumb screw. 2. Pull out the SG-DRL5-IP using the pull tab and remove from the SG-MLRF5 completely. 3.
  • Page 37: Sg-Drl5-Ip Pad - Sg-Drl5-Ip Paddle Card

    4.0 Hardware Descriptions and Specifications 4.4 SG-DRL5-IP PAD – SG-DRL5-IP Paddle Card Each paddle card connects to a line card and provides a connection for an Ethernet cable. USB Port (For Future Use) USB OTG (For Future Use) Ethernet Port Thumb Screw 4.5 SG-S5LFANTR –...
  • Page 38: Sg-Psu5-600 Installation

    4.0 Hardware Descriptions and Specifications FIGURE 4-12: Power Supply Unit Latch Open - Installation and Removal IEC Power connection Power Supply Tray Latch (open position) Power Supply Tray Thumb Screw FIGURE 4-13: Power Supply Unit Latch Locked - Operating Power Supply Tray Latch (locked position) FIGURE 4-14: Power Supply Unit Rack Connection SG-System 5 Rack Power Connection Electrical Specifications:...
  • Page 39: Sg-Uib5 - User Interface

    4.0 Hardware Descriptions and Specifications 4.7 SG-UIB5 - User Interface The SG-UIB5 is used to configure and interact with the system. The SG-UIB5 has a resistive touch screen that allows the user to ackowledge alarms when the SG-System 5 is in manual and program the SG-CPM5. The SG-UIB5 must be connected to the SG-CPM5 in order to operate. NOTE: The SG-MLRF5 ships with one LCD and the secondary LCD must be installed separately for the secondary SG-CPM5.
  • Page 40: Sg-Sys5Mem4 - Expandable Emmc

    4.0 Hardware Descriptions and Specifications FIGURE 4-16: SG-UIB5 Installation Ground Strap LCD Plate Warning Label LCD Power Cables (Black) Insert with tab facing up LCD Cable Tension Relief Display Cable LCD Power Connector (White) 4.8 SG-SYS5MEM4 - Expandable EMMC The expandable EMMC stores the account table and non-volatile event storeage on the SG-DRL5-IP. FIGURE 4-17: SG-SYS5MEM4 - 40 -...
  • Page 41: Sg-Sys5Ddr31 - Ddr3 1Gb Ram

    4.0 Hardware Descriptions and Specifications 4.9 SG-SYS5DDR31 - DDR3 1GB RAM FIGURE 4-18: SG-SYS5DDR31 The DDR3 is random access memory (RAM) required for operation. Only Sur-Gard qualified DDR3 RAM will function with the SG-CPM5 and the DRL5-IP. 4.10 SD Card The SD is required for the SG-DRL5-IP to work with Visual Verification.
  • Page 42: Operation

    5.0 Operation In This Chapter... 5.1 Basic Operation 5.1.1 Connectivity 5.1.2 SG-Systems Console Software 5.2 Printer 5.2.1 Introduction 5.2.2 TCP/IP 5.2.3 Serial 5.3 Automation 5.3.1 Automation Input/Output 5.3.2 Automation Compatibility 5.3.3 Automation Protocols 5.3.4 Acknowledgment of the Signal 5.3.5 COM Responses 5.3.6 Automation Absent 5.3.7 SIA Internal Status Output 5.3.8 Line card Addressing...
  • Page 43: Basic Operation

    5.0 Operation 5.1 Basic Operation 5.1.1 Connectivity Each SG-CPM5 has one static IP address and a number of associated ports. The configuration management, done from the SG-Systems Console Soft- ware, is located on port 1024. The SG-Systems Console Software is provided for Microsoft Windows operating system (refer to the console doc- umentation for compatibility listing), which provides a graphical style menu for configuration.
  • Page 44: Nack From The Receiver

    5.0 Operation 5.1.2.1.8 NACK from the Receiver If the Console software receives a NACK while sending any command from the receiver, it will re-send the command up to four times. After the fourth attempt, the Console software will generate an error in the command log to indicate that the command failed. If at any time in the sequence the system receives an ACK to the message the system shall accept this and clear any counters for the previous failed attempts.
  • Page 45: Serial

    5.0 Operation 5.2.3 Serial The Serial Port is located on the back of the SG-CPM5 via a RJ-45 port. There is an optional Y-Cable that connects to this port that allows a Serial cable to be connected. If a Printer is to be connected then a Straight-through Serial Female-Female cable should be used If connecting to a Serial Port on a Computer, a Null modem Female-Male cable should be used.
  • Page 46: Automation Protocols

    5.0 Operation MicroKey Bold NOTE: Automation connections are considered supplementary per UL864 Listing. Compatibility with the automation software in a system used at a central station is intended to be handled under a separate UL1981 software and/or site certification evaluation. 5.3.3 Automation Protocols The SG-System 5 receiver sends ContactID and SIA to report signals to the central station computer via a TCP/IP and/or RS-232 serial port.
  • Page 47: Line Card Addressing

    5.0 Operation NYYZZ SIA Event [DC4] Terminator, 14 Hex 5.3.8 Line card Addressing Line card status is reported via physical addressing. Slot number is assigned automatically to each line card. All device status information is in Sur-Gard format. The reporting of status on this port, automation output and printer will relate to physical addressing. 5.4 Operation - LCD User Interface 5.4.1 Bootup While the SG-CPM5 is booting up, a splash screen with the System 5 logo is displayed.
  • Page 48: Home Screen

    5.0 Operation 5.4.3 Home Screen The Home screen displays the overall state of the SG-CPM5 and line cards including: 1. Menu Button 2. Active User 3. Title with the Unit IP 4. Time/Date 5. IP Addresses of Computers Connected to the SG-CPM5 6.
  • Page 49: Type - Unit Ip

    5.0 Operation 5.4.3.2 Type - Unit IP The top/middle of the screen displays the type of System and the SG-CPM5's IP address. For the SG-System 5, it displays “SG-SYSTEM 5 - X.X.X.X” 5.4.3.3 Active Mode The SG-CPM5 is Active when sending signals to automation. When in this mode, the Status banner displays "Active" and the color is blue. 5.4.3.3.1 SG-TCP The status banner will show SG-TCP when it is currently outputting the signals to the TCP port.
  • Page 50: No Troubles

    5.0 Operation 5.4.3.6.1 No Troubles If no system troubles are present, the banner displays “No Troubles” and the color of the banner is Green. 5.4.3.6.2 Troubles If system troubles are present, the banner displays “X Troubles,” where X is the number of System troubles. The color of the banner is yellow. 5.4.3.6.3 Trouble Screen The Trouble Status screen displays the current list of SG-CPM5 troubles, including problems with the power supplies, batteries, fans, printers, etc.
  • Page 51: Ips

    5.0 Operation Network Fault No status received or no communication from the line card. Unless the line card status changes, this indicator will disappear within one Grey minute. Yellow Busied out Purple Decommissioned 5.4.3.8 IPs Four IP’s are displayed above the Trouble banner: Automation IP, Console IP, Printer IP and Visual IP. These IPs are hidden if the system is in Manual mode with pending alarms to be acknowledged.
  • Page 52: Logging In

    5.0 Operation 5.4.4 Logging In 5.4.4.1 Login/Options This screen provides access to username and password entry. 5.4.4.2 Username The text box on the left is for the username. The username must be 1-8 characters long and can contain A-Z, a-z, 0-9 and space. The username cannot be only a space.
  • Page 53: Valid Username And Password

    5.0 Operation 5.4.4.6 Valid Username and Password When a valid user name and password are used, pressing the Submit button displays the Main Menu. 5.4.4.7 Invalid Username and Password If the Username and the Password are invalid, pressing the Submit button displays an error message. If an invalid username and password combination is entered 6 times, the system returns to the Home screen.
  • Page 54: Hardware Diagnostics

    5.0 Operation 5.4.5 Hardware Diagnostics The Hardware Diagnostics screen enables the user to view the current fan speeds, temperatures and power consumption of the receiver. 5.4.5.1 Fan Speed Tab The Fan Speed screen displays the current fan speed of the receiver. The color of each of the up to 6 gauges changes from green to yellow to red as fan speed increases.
  • Page 55: Power Consumption Screen

    5.0 Operation 5.4.5.3 Power Consumption Screen The Power Consumption screen displays the power used by the system in real time as well as the maximum total allowed. The usage bar provides a graphical indication of power consumption and changes color from green to yellow to red as the maximum is reached. At that point, a PSU5 trouble is output to printer/automation.
  • Page 56: Cpm Options

    5.0 Operation 5.4.7.1 CPM options This section provides access to View Options, Change Options, and Cold Boot CPM. 5.4.7.2 View Options The View Options screen displays a list of system information. Use the scroll bar on the right to view all options. - 56 -...
  • Page 57: Change Sg-Cpm5 Options

    5.0 Operation 5.4.7.3 Change SG-CPM5 Options This screen is used to change SG-CPM5 options. Use the scroll bar on the right to access all SG-CPM5 options. Click on an option to change it. The current value and the appropriate keyboard is displayed. To save a change, press the Save button.
  • Page 58: Numeric Keyboard Options

    5.0 Operation 5.4.7.5 Numeric Keyboard Options A reduced keyboard is provided for options that require only numbers and/or hex characters. This will allow the user to enter a value from 0-9, and A- F. To save changes, press the Save button. To cancel and go back to the Change options screen, click either Back or Cancel. 5.4.7.6 Selectable Options Options with limited input choices are provided with the appropriate options to select from.
  • Page 59: Cold Boot Sg-Cpm5

    5.0 Operation 5.4.7.7 Cold Boot SG-CPM5 This will change the options back to default. This will require a reset. When Cold Boot CPM is selected, the following prompt is displayed: “This will restore CPM options to default. Restore now?” To restore the SG-CPM5 options to default press the “YES” button. The CPM5 reboots. To Cancel, press the “NO” button. 5.4.7.8 Set Date Time This screen is used to change the system date and time.
  • Page 60: System Info

    5.0 Operation 5.4.7.9 System Info This screen displays information for the SG-CPM5. Use the scroll bar on the right to view all data. Use the Back link to go back to the previous screen. 5.4.7.10 Brightness/Tone The Brightness/Tone screen is used to adjust the brightness of the LCD and the tone frequency of the buzzer. Changes only take effect when the slider is released.
  • Page 61: Reset Sg-Cpm5

    5.0 Operation 5.4.7.11 Reset SG-CPM5 This option resets the SG-CPM5. The following prompt is displayed: “This will reset the CPM. Reset now?” Select “YES” to reset the SG-CPM5 or “NO” to cancel. 5.4.7.12 More Options This screen is an extension of the Main Menu and displays selections for Debug Mode and Visual Display Test. - 61 -...
  • Page 62: Debug Mode

    5.0 Operation 5.4.7.13 Debug Mode This screen displays the automation output from the receiver on either the TCP port of 1025 or the serial automation port and should only be used for troubleshooting purposes. A test message can be sent to the automation software. Only the last 500 events are be displayed. 5.4.7.14 Visual Display Test Use this screen to perform a visual display test.
  • Page 63: User Menu

    5.0 Operation 5.4.8 User Menu This screen can only be accessed if the User logs in as a user or User 2-16. View Options are available for date & time and system information. 5.4.8.1 View Options This screen is used to view options. Use the scroll buttons to view all options. In this screen the Passwords are not visible and will be seen as ********** NOTE: For details on the Date &...
  • Page 64: Options

    6.0 Options In This Chapter... 6.1 SG-CPM5 Options 6.1.1 SG-CPM5 Options: [0XX] - IP Options 6.1.2 SG-CPM5 Options: [1XX] - User Name/Password Options 6.1.3 SG-CPM5 Options: [2XX] - System Options 6.1.4 SG-CPM5 Options: [3XX] - LCD Options 6.1.5 SG-CPM5 Options: [4XX] - Automation Options 6.1.6 SG-CPM5 Options: [5XX] - Printer Options 6.1.7 SG-CPM5 Options: [6XX] and [7XX] - Troubles 6.2 SG-DLR5-IP Options...
  • Page 65: Sg-Cpm5 Options

    6.0 Options 6.1 SG-CPM5 Options 6.1.1 SG-CPM5 Options: [0XX] - IP Options These sections contain options related to IP addresses. Option [001]: IP Address Default (0.0.0.0) - DHCP This section is the IP address of the SG-CPM5. The IP Address is entered as a dotted decimal number. Example: 192.168.002.045. Each segment of the IP address has a valid range from 000 to 255.
  • Page 66: Sg-Cpm5 Options: [2Xx] - System Options

    6.0 Options 6.1.3 SG-CPM5 Options: [2XX] - System Options Option [201]: Number of Line Cards Default (24) This option is used to set the number of line cards polled by the SG-CPM5 . Valid entries are from 1 to 24. The number of line cards being polled must be programmed the same for each SG-CPM5 .
  • Page 67 6.0 Options Option [401]: Automation Mode Default Auto IP Fallback(4) The TCP/IP connection is the primary output of automation alarms. Sockets appear and disappear as processes are terminated and initiated. After socket loss, automation output is redirected to other connections. This option controls how output is redirected if a connection fails. NOTE: The unit must be reset before parameter changes take effect.
  • Page 68 6.0 Options Automation Mode Diagrams FIGURE 6-1: Flow Diagram for Loop Mode (0) - 68 -...
  • Page 69 6.0 Options FIGURE 6-2: Flow Diagram for Fallback Mode (1) - 69 -...
  • Page 70 6.0 Options FIGURE 6-3: Flow Diagram for All Mode (2) - 70 -...
  • Page 71 6.0 Options FIGURE 6-4: Flow Diagram for IP Fallback Mode (3) - 71 -...
  • Page 72 6.0 Options FIGURE 6-5: Flow Diagram for Auto IP Fallback(4) Option [402]: COM1 (Automation) Baud Rate Default (9600) Determines the baud rate at which the SG-CPM5 communicates to the automation software via serial automation port. Valid selections are: 1200, 2400, 4800, 9600, 19200, 38400, or 57600.
  • Page 73 6.0 Options Option [409]: Output RRLLL Digits Default (5) Indicates the number of digits the SG-CPM5 sends in the header to the automation output. This should be left as 5 unless the automation software does not support MLR2000 or System III output protocol. This affects both internal SG-CPM5 and DRL5-IP messages. The valid range is from 03 to 09, for example: 03 is RRL 09 is RRLLLLLLL...
  • Page 74: Sg-Cpm5 Options: [5Xx] - Printer Options

    6.0 Options trouble status on the SG-System 5 is not affected. The receiver console time update function must be disabled when using this feature to ensure that the SG-CPM5 remains synchronized with the automation PC. Printer message: "Time&Date Update Fail" Automation message: 0RRLLL[#0000¦NRU0000] Option [450]: Visual Verification Automation TCP Port Default (2025)
  • Page 75: Sg-Cpm5 Options: [6Xx] And [7Xx] - Troubles

    6.0 Options 6.1.7 SG-CPM5 Options: [6XX] and [7XX] - Troubles The following sections control the display of trouble conditions. For installations that do not have a full SG-System 5 configuration, selected troubles can be disabled. Disabled troubles do not display. Option [601]: CPM5 1 Fan Trouble Default (Enabled) This option is used to enable or disable SG-CPM5 1 fan supervision.
  • Page 76 6.0 Options Option [611]: UPS Battery 1 Trouble Default (Disabled) This option is used to enable or disable UPS Battery 1 input supervision. If this option is set to ‘Disabled’, the trouble condition is not reported. NOTE: Must be enabled for UL installations. Option [612]: UPS Battery 2 Trouble Default (Disabled) This option is used to enable or disable UPS Battery 2 input supervision.
  • Page 77: Sg-Dlr5-Ip Options

    6.0 Options Option [709]:SG-TCP/IP CPM1 Visual Verification Trouble Default (Enabled) This option is used to enable or disable visual verification port (port 2025) supervision for the primary SG-CPM5. If this option is set to ‘Disabled’, the trouble condition is not reported. Option [710]:SG-TCP/IP CPM2 Visual Verification Trouble Default (Enabled) This option is used to enable or disable visual verification port (port 2025) supervision for the secondary SG-CPM5.
  • Page 78 6.0 Options Option [114]: Line Card Number - Channel 3 Default (03) The line card number provides a virtual identification code for each SG-DRL5-IP module. Hexadecimal numbers “01” to “FE” can be programmed to identify line cards. For example, in the automation/printer messages below, the line card numbers are in bold. 001001[#0000|NMIss00] SG -01-001-0000-NMIss00- Firmware Update Initiated Option [115]: Line Card Number Length...
  • Page 79: Sg-Drl5-Ip Options: [2Xx] - Signaling Options

    6.0 Options Number of Flashes Reason 4 flashes Computer buffer full 5 flashes Checksum failed 6.2.2 SG-DRL5-IP Options: [2XX] - Signaling Options Option [201]: Alarm Port Number - Channel 1 Default (3061), UDP Use this option to set the alarm port connection number for the receiver. While the default value will suffice in environments involving just one receiver, Option [201] can be used to differentiate receivers in a complex, multiple receiver environment.
  • Page 80 6.0 Options Option [302]: Unknown Account Trouble Default (Enabled) This trouble enables or disables unknown account signal reporting (not in the account table). When set to Enabled, the trouble is reported. When set to Disabled, the trouble is not reported. Condition reported Enabled Disabled...
  • Page 81: Sg-Drl5-Ip Options: [4Xx] - System Options

    6.0 Options 6.2.4 SG-DRL5-IP Options: [4XX] - System Options Option [401]: Connect 24 Program Confirm Disable Default (00) This option enables the receiver to block requests for Connect 24 and DLS program confirmation. When enabled (01), the receiver does not respond to confirmation requests from Connect 24 or DLS.
  • Page 82 6.0 Options Programmed (Hex) GMT Offset Time zone Short code Time zone name -5.25 Eastern Standard Time Colombia Time Ecuador Time Peru Time Acre Time -4.75 -4.5 Venezuela Standard Time -4.25 Atlantic Standard Time CLST Chile Standard Time BWST Brazil Western Standard Time San Luis Time Paraguay Time JFST...
  • Page 83 6.0 Options Programmed (Hex) GMT Offset Time zone Short code Time zone name British Summer Time 1.25 1.75 Eastern Europian Time Central Africa Time Syrian Standard Time SAST South Africa Standard Time Israel Standard Time 2.25 2.75 Moscow Standard Time Eastern Africa Time Arabic Standard Time Arabia Standard Time...
  • Page 84 6.0 Options Programmed (Hex) GMT Offset Time zone Short code Time zone name NOVT Novosibirsk Time Bhutan Time BIOT British Indian Ocean Time 6.25 Cococ Islands Time Myanmar Time 6.75 Christmas Island Time KOVT Khovd Time KRAT Krasnoyarsk Time Waktu Indonesia Bagian Barat Indochina Time Bangladesh Standard Time 7.25...
  • Page 85 6.0 Options Programmed (Hex) GMT Offset Time zone Short code Time zone name ChST Chamorro Standard Time 10.25 10.5 LHST Lord Howe Standard Time 10.75 KOST Kosare Standard Time New Caledonia Time Vanuatu Time Solomon Island Time PONT Phonpei Standard Time MAGT Magadan Island Time 11.25...
  • Page 86 6.0 Options Setting Description Automation Output Outputs automation message with protocol ID “0” and adds RRLL and the dialed 0RRLLL[#AAAAAAAAAA|NLFssoo*RRLL#NNNNNNNNNNNNNNNN*][DC4] phone number for the call- back Telephone Number Protocol 4RRLLLaaaaaaLLLTTTTTTT[DC4] (4) will be used Where: Shelf Number (always 00) Slot number Account code of the transmitter.
  • Page 87 6.0 Options Option [405]: DNIS Replacement of RRLLL Default (00) - RRLLL When set to 00 (RRLLL), the SG-DRL5-IP outputs the RRLLL (Receiver number and line number). When set to 01 (DNIS), the SG-DRL5-IP outputs the DNIS received from the transmitter instead of the RRLLL. This applies to all messages generated by the transmitter (alarm signals, test transmissions, etc.) as well as any internally generated event messages by the receiver (unknown account, trans- mitter restoral, encryption enabled, etc.).
  • Page 88: Profile Options

    6.0 Options 6.2.5 Profile Options 6.2.5.1 Dynamic Profile Options IP channel profiles are sets of customized options designed to improve efficiency by tailoring the programming of the receiver to a customer's unique parameters. The following options are used with the DNIS table to provide custom options per DNIS and per profile. Option [221]: Transmitter Absent Debounce Time Default (120) Option [222]: Transmitter Restoral Time...
  • Page 89: Appendix A: Dec-Hex-Bin Conversion Chart

    Appendix A: DEC-HEX-BIN Conversion Chart Appendix A: DEC-HEX-BIN Conversion Chart Dec Hex Binary Dec Hex Binary 000 00 0000 0000 027 1B 0001 1011 001 01 0000 0001 028 1C 0001 1100 002 02 0000 0010 029 1D 0001 1101 003 03 0000 0011 030 1E 0001 1110 004 04 0000 0100...
  • Page 90: Appendix B: Ascii Character Chart

    Appendix B: ASCII Character Chart Appendix B: ASCII Character Chart Hex ASCII 20 Space - 90 -...
  • Page 91: Appendix C: Tcp/Ip Ports

    Appendix C: TCP/IP Ports Appendix C: TCP/IP Ports SG-CPM5 TCP/IP Ports Port Number Port Description TFTP port 1024 SG-Systems console command port 1025 Automation port 1027 Printer port 1031 Debug port 2025 Visual verification automation port - 91 -...
  • Page 92: Appendix D: Events & Messages

    Appendix D: Events & Messages Appendix D: Events & Messages SG-CPM5 Messages NOTE: The slots (ss) of the SG-CPM5 are C1 for the primary SG-CPM5 and C2 for secondary SG-CPM5. Description/Event Automation message Printer Message SG-PSU5 1 Failure -PSU is Missing, or any other 001000[#0000|NAT0000] SG -01-000-0000-NAT0000-SG-PSU 1 Failed PSU failure...
  • Page 93 Appendix D: Events & Messages Description/Event Automation message Printer Message SG-Serial 2 SG-CPM5 1 Failure 001000[#0000|NYC0102] SG -01-000-0000-NYC0102-SG-SERIAL 3 Failed SG-Serial 2 SG-CPM5 1 Restoral 001000[#0000|NYK0102] SG -01-000-0000-NYK0102-SG-SERIAL 3 Restored SG-Serial 2 SG-CPM5 2 Failure 001000[#0000|NYC0202] SG -01-000-0000-NYC0202-SG-SERIAL 4 Failed SG-Serial 2 SG-CPM5 2 Restoral 001000[#0000|NYK0202] SG -01-000-0000-NYK0202-SG-SERIAL 4 Restored...
  • Page 94 Appendix D: Events & Messages Description/Event Automation message Printer Message Local Programming End via LCD SG -01-000-0000-NLD00XX-User: NAME Local Programming Where xx is the user number, and NAME is the pro- 001000[#0000|NLD00xx] Ended grammed user label string Manual Mode Message ACK By User NAME - Name is the programmed user label string and SG -01-sss-AAAA--01/00-0000- {Printer Message} -Acknow- No Automation Message...
  • Page 95: Sg-Drl5-Ip Messages

    Appendix D: Events & Messages SG-DRL5-IP Messages NOTE: (ss) represents the line card slot (cc) represents the table number (1, 2 or 3) Description/Event COMPUTER PRINTER Transmitter that has connected to the SG -00-001-XXXXXXXXXX- receiver is unencrypted (where IP is trans- 000001[#XXXXXXXXXX|NNC* IP.IP.IP.IP*] NC-*TRANSMITTER mitters IP, and X is the transmitters...
  • Page 96 Appendix D: Events & Messages Description/Event COMPUTER PRINTER SG -00-001-XXXXXXXXXX- Transmitter Absent when supervised 000001[#XXXXXXXXXX|NYC*IP.IP.IP.IP*] YC-*Transmitter Failure IP.IP.IP.IP* SG -00-001-XXXXXXXXXX- Transmitter Restore for supervised 000001[#XXXXXXXXXX|NYK*IP.IP.IP.IP*] YK-*Transmitter Restoral accounts IP.IP.IP.IP* SG -00-001-XXXXXXXXXX- Transmitter Swap When the account 000001[#XXXXXXXXXX|NYS*IP.IP.IP.IP*] YS-*Transmitter Swap change but MAC is the same IP.IP.IP.IP* SG -00-001-XXXXXXXXXX- Invalid report when an incorrect signal is...
  • Page 97 Appendix D: Events & Messages Description/Event COMPUTER PRINTER COLDBOOT was performed by User SG -01-001-0000--LC No Automation message via Console COLDBOOT by CONSOLE SG -01-001-XXXXXXXXXX- SRRLLL[#AAAAAAAAAA|NLFs- LF-AUDIO CALLBACK 2-Way Audio Initiated Option 403 set to 01 soo*#NNNNNNNNNNNNNNNN*] INITIATED - XXXXXXXXXXXXXXXXX SG -01-001-XXXXXXXXXX- 0RRLLL[#AAAAAAAAAA|NLFs- LF-AUDIO CALLBACK...
  • Page 98: Lcd & Console Trouble List

    Appendix D: Events & Messages Description/Event COMPUTER PRINTER SG -00-001-0000-ROss02- USB USB 2 Inactive 001001[#0000|NROss02] port 2 Inactive SG -01-002-0000--GET DNIS GET DNIS Table No Automation message Table SG -01-002-0000--SET DNIS SET DNIS Table No Automation message Table SG -01-000-0000-NYOssSS- Visual verification output Com- Visual: Inter-Comm Error: 001000[#0000|NYOssoo]...
  • Page 99 Appendix D: Events & Messages Trouble Condition Description Fan Tray 2 Trouble This trouble condition occurs when fan Tray 2 fails or slows down to an undesirable speed Fan Tray 3 Trouble This trouble condition occurs when fan Tray 3 fails or slows down to an undesirable speed Fan Tray 4 Trouble This trouble condition occurs when fan Tray 4 fails or slows down to an undesirable speed This trouble condition occurs when the Primary SG-CPM5 fan tray fails or slows down to an undesir-...
  • Page 100: Appendix E: Glossary

    Appendix E: Glossary Appendix E: Glossary Account The portion of a signal which contains the information identifying the location or the owner of the alarm panel. Also referred to as account number, account code or account digits. Acknowledgement (ACK) (ACK) means data was received without any detected errors. (see kiss-off). A negative acknowledgement (NAK) means data was received, but there were detected errors.
  • Page 101 Appendix E: Glossary Checksum Additional data added to an alarm indicating whether the contents have been received correctly. This is generally done by summing all the digits in the message (mod 256) and reporting this as the checksum. Different methods of calculating a checksum may be specified in particular formats or protocols. Client One side of a 2-sided TCP socket connection.
  • Page 102 Appendix E: Glossary each other. Hook Flash The process of the receiver going temporarily off-hook, usually in an attempt to transfer the phone call. Hot-Swappable Refers to the ability to add or remove particular cards to or from the system without removing power. HTTP Hypertext Transfer Protocol.
  • Page 103 Appendix E: Glossary Ping A standard network command which can be used to verify the presence of a device on a network, using the device IP address. Ping is implemented as part of the ICMP protocol and consists of the Echo Request and Echo Reply commands (poll and response respectively). POTS Plain Old Telephone System.
  • Page 104 Appendix E: Glossary SG-PSU5-250 250W Power Supply Unit. SG-PSU5-600 600W Power Supply Unit. SG-SVCFANTR CPM fan tray (Fan and Metalwork). SG-SVLFANTR DRL5-IP line card fan tray (Fan and Metalwork). SG-SVMEM16 16 GB Memory expansion for the DRL5-IP and CPM5. SG-SVMEM4 4 GB Memory expansion for the DRL5-IP and CPM5.
  • Page 105: Warning Please Read Carefully

    Warning Please Read Carefully Controls must first obtain an authorization number. Digital Security Controls will not accept any shipment Warning Please Read Carefully whatsoever for which prior authorization has not been obtained. Conditions to Void Warranty Note to Installers This warranty applies only to defects in parts and workmanship relating to normal use. It does not cover: This warning contains vital information.
  • Page 106: Eula

    EULA equipment must provide a reliable earth connection and it shall respect the local electrical wiring reg- Storage/Network Use - The SOFTWARE PRODUCT may not be installed, accessed, dis- ulations. played, run, shared or used concurrently on or from different computers, including a work- station, terminal or other digital electronic device (“Device”).
  • Page 107: Fcc Compliance Statement

    FCC Compliance Statement OTHER LEGAL THEORY. SUCH DAMAGES INCLUDE, BUT ARE NOT LIMITED TO, LOSS OF PROFITS, LOSS OF THE SOFTWARE PRODUCT OR ANY ASSOCIATED EQUIPMENT, COST OF CAPITAL, COST OF SUBSTITUTE OR REPLACEMENT EQUIPMENT, FACILITIES OR SERVICES, DOWN TIME, PURCHASERS TIME, THE CLAIMS OF THIRD PARTIES, INCLUDING CUSTOMERS, AND INJURY TO PROPERTY.
  • Page 108: Trademark

    Product offerings and specifications are subject to change without notice. Actual products may vary from photos. Not all products include all features. Availability varies by region; contact your sales representative. 29008397R001 © 2014 Tyco Security Products. All Rights Reserved. • www.dsc.com Sales: 1-888-888-7838...

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