Having issues with your Ankway cameras? Any problem please feel free to contact us by emailing email: support@ankway.com. Our customer service team at Ankway will offer a detailed solution to your issue within 48 hours. Before Installation 1. This camera can only be set up with 2.4g Wi-Fi network. (It’s ok to use Cell phone 4G data to live viewing it after the camera was set up with 2.4g Wi-Fi network firstly.)
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2)TF: If chose install a micro SD card, Please insert your micro sd card to the slot as shown in the picture below. Note, the camera only supports class 10 above micro sd card with capacity ranging from 8GB to 128GB. Please make sure to insert the micro SD card when you power off the camera, this camera doesn't support hot-plugging and play.
Product Diagram & Packing List 1. Product Diagram Solar Panel Ambient light sensor Lens White Light LED Indicator Infrared LED White Light LED Battery's Box Power Switch: ON/OFF Make sure it is power on Antenna USB Charge Port Reset Button SD Card Page 04...
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4 Pin Cable: Connect the cables between the panel and camera,then tighten the waterproof cap. Product Diagram 1× Solar Panel 6× 18650 Batteries 1× Screw kit: 1× Hexagon Spanner 1× Screw Driver 8× Screws 4× Tapping Screw 1× Wireless Camera 1×...
Installation Process Check your camera signal strength If not satisfied with video smoothness, and signal strength in App is not strong, we would suggest adding wifi extender Check in APP between the Router and the camera. Camera Camera WiFi Extender Router Recommended height to install the camera We suggest installing the camera at a height of 9ft.
Stick the position paper on the wall where you want to install the camera. drilling the 4 holes according to the 4 red dots on the paper and then fix the bracket using the expansion screws. Point the antenna upwards, do not point towards the earth. The antenna is not waterproof upside down.
Q3: When In-App setup is done, why I couId not see the Iive streams on my mobile? First, check in App to confirm the wifi signal is strong enough. If not,we wouId suggest adding wifi extender in between. Q4: Why I cannot receive any alarm after I finished connecting the camera with the App ? 1.
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